This place knows what they are doing! Staff knows there stuff and it's straight business. You know you're going to buy tires so don't come in expecting to come out cheep. You get what you pay for. Best kept secret is. They do FREE tire repair. If they can patch a nail or small gash in the tred then they can fast and free of change. This is my go to place for winter tire / summer tire rotation. It's 88$ and you can just drop your car off! No apt needed. read more

Discount Tire - Tires Near Me - Burnsville, Minnesota

First, I have to SHOUT FROM THE MOUNTAIN TOP THAT JOCELYN DEBOLT HAS MADE ME A CUSTOMER FOR *LIFE* (so Discount Tire better keep her around) I'm on a really tight budget at the moment. Needed some tires I had picked up off Marketplace put on the rear of my dually truck (cords were coming through and nearly bald on the outer tires) and had no idea where I could go to do this because I thought the tire shops would only help you if you purchased tires from them. A friend told me I had to go see Jocelyn at Discount Tire in Burnsville. She not only had compassion for my current situation ~ she went above and beyond for me. I was humbled by her kindness and amazing customer service skills. I ideally would've loved to put all new tires on the truck since I pull a 5th wheel, but she never once pressured or tried to upsell a thing. Truck was ready to roll within an hour and when I'm back on my feet you can BET I'm going to see Jocelyn for all new tires for the truck & will refer everyone to this location to see her! THANK YOU!!! read more

I love this place. I've bought tires from here and 3 times. They have always been friendly, polite, people seem to enjoy working here. I shopped around 6 places and couldn't find anywhere to beat their prices. The manager is cool, sales aren't pushy, and they go above and beyond! I will continue going back forever! read more

Came to get new tires with ab appointment. I was told an hour and car wasn't even looked at yet. Five people waiting in line one person working counter. Absolutely ridiculous! read more

I've been to several different tire locations around the twin cities and a few out of states. I've been buying tires from Discount Tire for over 20 years, I've had great service at every location EXCEPT this location. I only went here because the Apple Valley location didn't have any appointments for a few days. All I got was a tire rotation.... They used a high impact wrench on my tires and tighten way beyond what is recommended. After a driving for 5 days, my rotors were warped. My partner called them and of course they denied anything happened. They said to bring the car in and they would have a look and that's all they could do. What's the point of bringing my car in just to look and tell me it's not their fault (which they already told me over the phone). Plus they'd most likely tell me I needed more stuff for my car which I didn't. The guy that looked at my tires said I had half my tread left which I don't because I just got new tires last year and only commute to work daily. Making the decision to come here was a very costly mistake. Replacing all 4 rotors was so expensive, I was not ready to pay for their mistakes. I DO NOT RECOMMEND this location. Please drive the extra miles to go to the Shakopee or Apple Valley locations. It is not worth risking warped rotors!! Side note: if you look at their other 1 star reviews, I'm not the only person that this has happened to, others have had issues with lug nut tightening problems at this location. If you decide to go here, be ready to empty some of your bank account shortly after your visit. read more

Great service, great employees, fast prompt service. No complaints. I recommend the store!

Now it's even funnier discount tire tries to make it look like they care, you can see the message I don't know why They left me below there however they sent over a fake link and it does not work. Stay clear of discount tire they do not care about their customers or their customer service!!!! They have since reached out to me again. I tap on the link and nothing happens. It will not open. It will not go to another page again just kicking the can down the road with no resolution in sight. Really sad when you've spent thousands of dollars with these people and they treat you like garbage!!! read more

Effective location. A good in and out structure. The line went swiftly. Crew works fast and makes sure your order is correct. Parking is a bit of a hassle due to the location sharing it with other popular businesses. My meal was fresh and hot, ingredients weren't old. I am curious on how a long line forms with such a small entry way. It seems the line has to go out of the door or across into the dining room which would be interesting to see. read more

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I was an RV drive-in with a screw puncture in one of my dual tires. I was cheerfully greeted with immediate free service of screw removal and plug repair. This generosity and kindness is unheard of and so much appreciated. Wishing Gods blessings on this business and each employee. read more

I was driving from Seattle to Detroit, noticed my front tire getting low. I couldn't find the air leak to save my life. I stopped into Discount tire and with their skills and expertise they were able to find a tiny nail in a difficult place to spot. I was out of there in a flash and wasn't charged a penny. Very professional and clever staff. Definitely recommend! read more

I have been waiting for almost an hour, and three customers came in after me, got their service and left while I'm still sitting here. The customer services is definitely color rated. read more

These guys are amazing. ONLY place I will buy my tires, period. They do everything right, in a timely fashion, very polite and the cost is reasonable. I had some concerns about one of my cars and how to lift it or jack it up. They took time to listen to my concern, said they understood and then showed me how they had it off the ground. It was text book. The rims on this car can be tricky, no problem for these pros. I have probably bought over a dozen sets of tires from them over the last few years, and every single transaction has been perfect. Follow up care is AMAZING as well. That's what is really amazing, they have your money and they STILL treat you right. That is rare these days. Strongly recommend these guys. read more

I recently stopped into this location in my wife's car with a slow leak in one tire. I waited 25-35 minutes and was given a full inspection on all 4 tires. They found a small nail in the tire in question, and patched it free of charge. I didn't even buy the tire from them, they were the original tires that came with the car when my wife bought it off the lot. I was blown away by the courtesy, professionalism, and authenticity of the staff. You just don't get service like this anywhere anymore. Recommended 110/100. OUTSTANDING. Tried to tip the tech, the tech refused. read more

When I walked in all the employees had an attitude I was told it would take an hour at first then forward to be an hour and a half now we're going on 2 1/2 hours in my car still not ready space is not reliable and it sucks read more

Evan and the staff were extremely professional. He explained the warranty in detail as well as the breakdown of pricing. Told me things to look for and did not try to sell me anything I didn't need. Thank you and I highly recommend visiting this location for all of your wheel and tire needs. read more

I initial have a problem with the order online and the store manager Brandon with the help of Jennifer at the corporate office , offer me a solution and make things right ! Thank you read more

Great and friendly customer service! If you need new tires would definitely recommend! Online was a breeze to select and make appointment. Took about an hour for the installation and was on my way. Will definitely come back for any tire issues! Great Job Burnsville Discount Tire! read more

Well something happened today that has never happened to me before. I went in to discount tire to have them plug a nail hole, And when they gave me the bill it said zero. I can't think these people enough for repairing my tire for free. read more

I have used Discount Tire in Burnsville previously. They have always been (and were on my current trip) upstanding and honest - plain talk with nothing "hidden", adding unknown fees, etc. I had looked up the info on the interwebs, then came in to the store to make my appointment. I might have online access, but don't really care. I enjoy talking to staff there (Craig helped me this time; I did not get the name of the technician who did the tire work). If online is faster than in person, color me impressed. They work very efficiently yet act in a personal manner. I have a personal contact at another Discount Tire. I am sure they would be great to work with, but it is hard to try something different when the experience is this good. Thanks, DT crew! You continue to deliver!!!! read more

I can't thank Discount Tire enough for the service I received today.  I had a tire with a slow leak and came to the Burnsville location. Not only did Morgan and his team diagnose my issue (impaled screw in the tire), they recommended I double check with Lexus of Maplewood where I got my new tires about 15,000 miles ago just to make sure that my tires weren't already covered.  Sure enough, the tire was covered.  The Discount Tire associate then put the spare tire on, and didn't even charge for the labor or visit.  I would recommend Discount Tire highly to anyone I know, and next time I have a need, I will most certainly come to Discount Tire. read more

took my car in for tires and my car came out with a check engine light and my brakes were acting up. The manager told me it couldn't have been there fault. they inspected my car before they took it in and somehow it's still not their fault and they refuse to fix it. read more

I ordered tires over the phone. They called me the next day around noon to let me know my tires were in. I was able to get an appointment for the same day at 2:30. New tires were installed and i drove away within 45 mins. read more

My husband travels to MN several times a month but we are from Port Washington, WI. He ended up with a flat tire and stopped at Tires Unlimited nearby. They wanted to up sell my husband into getting a new tire and were too busy to get him in today. They suggested trying Discount Tire in Burnsville. My husband was there before it opened and by the time it opened there were several people waiting for help as well. Discount Tire made sure to help my husband right away since he was there first. They were fast and helpful and did a terrific and thorough job patching the tire free of charge!?!?! We have never used this business before but will be sure to do so as we have two cars in need of regular service. Because of Discount Tire Store's generosity and excellent customer service my husband was able to make it to the rest of his meetings today and will be able to drive home safely back to WI. It's nice to know that when someone needs help there are still good people willing to help instead of taking advantage of the situation. As my husband said, "Discount Tire turned my S&^% day into a great day." Thanks for the help. We will be sure to use your services in MN and WI as we have been looking for a reliable and trustworthy tire store! Jon and Micki Schreiner, Port Washington, WI read more

Chose this place because of the 5 star review on Yelp. Giving this review because they are 5 star worthy. Professional staff, Military and first responders friendly. Got 4 tires put on in less than an hour and will be returning for future tire service. read more

I went in expecting a bit of a wait to get a set of new tires put on my car. 22 minutes later, I had the keys back in my hand and was already driving off. Incredibly friendly and helpful staff. I'd never dream of going anywhere else! read more

This place was fantastic! They were professional, treated everyone with respect, thorough and they know what they are talking about. They ask questions and listen to you and make suggestions based on needs. They did not try and up sell or take advantage. I would not think of going anywhere else and would refer all day long. Thanks!! read more

Been doing business with this location for many years. All of my family members cars have had their tires changed here and their customer service does make a difference. They price match as best they can with direct competitors coupons and promos and they also take care of you even after you get your tires replaced with them. I have at least driven over 3 nails/screws in the past few years and they have repaired my tires at no cost to me each time. I can't thank them enough for the services they provide and look forward to continuing our business with them in the future. read more

Hands down the best customer service experience I could have asked for. I went in to see if my tire needed a patch as it was low, and they found out a small nail was in there but even worse my tire was starting to split into two. The technician (Mike, so fantastic) educated me on what options I had and shared his computer screen on costs of replacement tires without trying to get me to pay for the most expensive option. He was really friendly and conversational altogether. They just felt like real people having real conversations with you. After I ended up buying four new tires, I knew the decision was because of what I wanted and not what they pushed me to do. From the moment they opened the store door to welcome me in, to the final hand shake and goodbye, I was astounded at the level of customer service they brought. I'd give them 10 stars if I could. Job well done! read more

I hardly ever post comments on service but i signed up just to post this. My son got 2 flat front tires on his way to work and we had the car towed to discount tire figuring we may have to replace one or both tires. I mean the odds of both front tires going flat made me assume it was from something he ran over because the tires are only like 2 years old. They bring the car into the garage and in like 20 min drive it back out to the lot. They removed the tires from the rims sanded the tire beads and the inside edge of the rims in question, refilled the tires, and replaced the stems, and then gave us the keys back. AT NO CHARGE AT ALL:!! What! I was blown away! I even asked the guy "seriously?, no charge at all?" Even if i move out of state i will probably drive here for any tire work. Off the charts customer service! read more

This review is long overdue. Rarely will I ever leave (or consider) a 5 star review, but this location has provided me nothing but superb service. I always leave satisfied with the quality of work completed for an unbeatable price. read more

They got the work done quickly, at the price that was quoted over the phone. They didn't upsell, they didn't claim that more work was needed than what I had asked them to do. Their price on tires was fair, and the work was quality. read more

Amazing service, I went to 2 other places prior this one because of a nail in one of my tires, the first place tried to sell me a new tire instead of patching it, luckily they didn't have the size in stock... The second place couldn't do anything until later that evening, so I finally and thankfully ended up at discount tire, they were able to fix my tire without the need of a new one, the service was fast for a walk in, they were extremely nice and professional, the waiting area was very clean and comfortable... I will in the future return and buy my next tires there... A++++++++ read more

I got 3 tires checked for low pressure. They were very professional and up front about the issues. They checked with me before doing any work. The cost of the parts was over $100 but they did not charge me for labor. They also rotated my tires for free. I was very satisfied and would recommend to others. read more

I used to go to Tires Plus.... Then I realized that getting constantly screwed over and nickle and dimed isn't as awesome as it sounds. I can't speak to Discount Tire as an entire company, just this one. It's the only one I've been to because once you find a place that performs a service well, why bother. Fast, friendly and up front pricing. Oh and the warranty you can buy on tires, even if you didn't by the tires there, for around 80 bucks is a steal. Free rotation and balancing for the life of the tires. Everytime I buy/lease a new car, this is my first stop. read more