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Discount Tire

4.1 (219 reviews)
Closed Closed
Updated 1 month ago

Services - Discount Tire

Auto wheel and tire repair

Tire balancing

Tire installation

2 More Services

Tire repair

Tire rotation

Discount Tire Photos

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Update, their claims department is trying to tell me that they didn't do it because there is no cameras and no witnesses. That is negligence on their part, as you should either have cameras or take a video of the car before it is pulled into the shop. I now have to get a lawyer to just get my car fixed. Seems they do things that way so if something happens, they don't have to pay. Super shady and not okay at all. One of the managers, I believe his name was Eric, tried to tell me on the phone that there was no possible way they could have done that, and was very persistent. But I KNOW the damage happened at their shop. The lack of responsibility is ASTOUNDING. Not to mention they also never even balanced my tires correctly when they changed them. Expect a huge lawsuit, you guys are not going to get away with this.

Waiting for my tire to be replaced

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6 years ago

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7 years ago

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9 years ago

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4 years ago

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9 years ago

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6 years ago

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9 years ago

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7 years ago

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7 years ago

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5 years ago

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9 years ago

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9 years ago

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8 years ago

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7 years ago

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4 years ago

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5 years ago

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10 years ago

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13 years ago

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12 years ago

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5 years ago

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10 years ago

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7 years ago

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11 years ago

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7 years ago

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13 years ago

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15 years ago

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16 years ago

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6 years ago

I love this place, GREAT service every time. The price is what they say it is when I am done and pick up my van.

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11 years ago

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11 years ago

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8 years ago

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5 years ago

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5 years ago

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10 years ago

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7 years ago

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18 years ago

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5 years ago

Worse place to be at. Lied about everything. Lied about timing. Stated could not make an appt then told me I should of made an appt.

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13 years ago

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5 years ago

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10 years ago

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Page 3 of 6

Ask the Community - Discount Tire

Review Highlights - Discount Tire

Called Jim at Discount Tire, after stopping by Les Schwab and getting a less than helpful quote of a much higher price.

Mentioned in 19 reviews

Read more highlights

Factory Wheel Outlet

Factory Wheel Outlet

4.8
(57 reviews)

Overall, we are very pleased with the way our project turned out, but the experience could have…read morebeen better. Jim means well, but I think he gets busy, and can't meet the lead-times he originally states. My daughter wanted the silver OEM wheels on her Chevy Cruze Premier repainted to a gloss black, so we brought them to FWO. The end result is exactly what we wanted, and it was a lot cheaper than trying to find the factory "Redline" wheels. The paint job is high quality, and it looks really nice. The areas for improvement include communication and lead-times. Initially we were given a completion date of 2 business days, and I told them they could take 3 if needed. When I called on the third day, they told me three rims were bent, and they needed to be straightened (for additional cost). I gave the go ahead, but I think they had our wheels confused with another project, because they never added on any other charges. The wheels & car ended up being ready for pick up on the sixth business day. As stated, the paint job is great, but the tires seemed haphazardly filled to random pressure levels, differing by a few PSI from corner to corner (that was an easy fix). They all hold air just fine, though; so no worries there. I would definitely recommend the work that Jim & FWO do, but just allow a little extra time for project completion.

Driving in recent Ice storm hit frozen piece of steel on I-405 in Portland over MLK weekend. bent…read morealloy rim on Volvo V60, sent pic to other wheel shop and they said they could not fix it. New wheel from dealer was $750.00. Called Jim at Factory Wheel Outlet and he said bring it in we'll fix it if we can, and no charge if it doesn't work. He fit me in on a super busy holiday when 3 of his staff could not make it in due to ice storm. Wheel fixed, fair price, honest dude. Side note: took car in to Les Schwab after fix to get alignment and all wheels checked, told them about FWO and they said, "oh yeah, if Jim fixed it then it is good, he is the expert, we send all of our wheel repairs to him." nuf said.

Wheelkraft NW

Wheelkraft NW

4.4
(84 reviews)

I got a Tesla and the biggest flaw on them is that the rims will barely brush against something,…read moreand all of a sudden the entire thing is scratched up. Terrible design. Instead of buying new rims I was recommended to get the rims buffed out and repainted. Thankfully I was told about this place in Vancouver. It doesn't take but an hour or so and they look brand new. Even one that I thought wasn't possible to look good again, looked brand new again. Definitely a master at his craft. 10 out of 10 would definitely go back and use again if I needed this sort of service. Not cheap for my pocketbook, but it was cheaper than buying new rims for sure.

I took my car here to fix bent wheels and curb rash. To be fair, they did fix the main issue and…read morethe mechanics were actually pretty nice. However, the overall experience was frustrating because of the lack of attention to detail and poor customer service. The biggest problem was that they didn't paint the center caps, so the color didn't match the wheels at all. I asked multiple times if they could paint them, and every time I was told it wasn't possible because the caps are plastic and "can't go in the oven," so the color would never match. I even asked if they could provide a small sample of the color so I could get them painted somewhere else, and the response from the front desk was basically "we don't give samples, go try another place." That was disappointing and honestly unprofessional. I ended up going to another shop (Factory Wheel Outlet), and they told me it was actually very easy to match the color. They painted my center caps perfectly in just one day, and now everything matches exactly like it should have from the beginning. So while this shop fixed the bend and curb rash, they fell short on finishing the job properly and their customer service could definitely improve. Hi, I just want to clarify that I did ask about the center caps multiple times. The first time, I was told in person that since the caps are plastic and the wheels are metal, the color would never match. The second time, I called again, and then on Tuesday--after taking my car to a tire shop--they pointed out that the center caps hadn't been painted at all and still looked like factory. When I asked again at your shop, the front desk told me: "we don't give samples, go try in Bob's Paint Land." So I'm not being dishonest--I did ask more than once. I ended up taking the caps to Factory Wheel Outlet, and they were able to match the color perfectly and complete the job in one day. The result came out great and matches exactly. I was charged $300, and I have the invoice if you'd like me to provide it.

Tire Trend

Tire Trend

4.3
(39 reviews)

Wrong alignment done on low car charged me $120 to still…read morehave my car with a crooked steering wheel. I went back and told him about the issue and he blamed it on my suspension. I had gotten my car completely checked before I went to go the alignment done but he insists that it's because of my suspension. I was also told that he would have to charge me $50-60 more just to check if he did it right?? even so he said that he can't guarantee that my steering wheel is going to be straight. I would not recommend coming here for an alignment if you have a low car or car with suspension.

"Wrong job? Don't lecture me, kid."…read more I came to your shop with one specific issue: my car was pulling to the right, even though the steering wheel itself was straight. I expected professional service and a solution. Instead, I left with an even bigger problem -- now the wheel is crooked, and the car still pulls to the right. I returned to your shop and calmly explained that the problem remained. I told you that now, to keep the car straight, I have to hold the steering wheel slightly to the left, which is uncomfortable and unsafe. Instead of taking responsibility, I was told the job was "done correctly." But when I compared the numbers you set with the manufacturer's specs, the difference was obvious. You insisted the issue was in the suspension and the strut, but even if that were true, no alignment should leave the steering wheel crooked. Originally, the wheel was straight -- after your work, I ended up with two problems instead of one. To make it worse, you told me: "Let's put it on the rack again, and if everything shows green, you'll pay us again for nothing." That's not professionalism -- that's bluffing. I don't need "proof" on a screen. I need results. Instead of correcting the problem and setting the values as close as possible to the manufacturer's golden range, you behaved unpleasantly and arrogantly. My car is over ten years old, and I understand perfection isn't easy, but professionalism means both proper work and respect toward the customer. Sadly, I saw neither. The person who performed the service showed rudeness, disregard, and a complete unwillingness to listen. These qualities are unacceptable for someone entrusted with people's safety on the road. At another shop, they told me: "We can fix this." That proves the problem isn't my car -- the problem is the poor work and the attitude of the one who did it.

Discount Tire - tires - Updated June 2026

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