wish I could give them 0 stars. I'm not much of a review writer but some things need to be…read moreaddressed. As a 20 year Police officer in this great State of Utah who now works in a health saving medical field, I wanted to share my negative experience. I went in to the South Jordan O'REILLY'S on redwood road and just north of 10600 South to price a part for my infinti. They gave me the price and information about the part. I then went to my car and called AutoZone to compare. AutoZone was about 30 dollars less. I confirmed the part number including manufacturer as the exact same part. I walked back into O'Reilly and told them AutoZone has the exact same part for less and if they would price match. the older gentleman said sure thing and looked up the information on Autozones website to confirm. He found the part and then asked who I figured was the manager or ASSistant manager how to do it. The person he asked said they do not price match with AutoZone but he would give me an extended warranty on the part. I asked them if it was a company policy that they don't ( knowing they do from past experiences). He said yes. I knew at this point it was one of 3 things. 1. Because I was dressed in a tie that he figured he could get full price. 2. He was having a bad day and didn't feel like keeping a customer 3. He did not like that I was not Caucasian Any of the above reason is unacceptable and I will never go to that store again. Just so you know. I called the Riverton store and they were very helpful even tho they did not have the part. The person on the phone confirmed that O'Reilly's does price match and he directed me to the draper store to pick up the part. I arrived at the draper store, picked up the price matched part and continued my day. SOUTH JORDAN O'REILLY'S on redwood road and 10600 South. You have a bigger issue than you realize with your staff or maybe you do and prefer to do business that way. I will do my best to tell everyone I come across about my experience with your store. I may even post it on social media in hopes it gets picked up by a news station. I protected your right to be able to deny someone service. Atleast be honest and say you will not price match in this situation instead of lying

Joe Loftus was the best! He took care of my husband who has Parkinson's by coming out to the car…read moreand getting him what he needed. Highly recommend the South Jordan store! Thanks Joe! Dave and Jennifer

I've been a loyal NAPA customer my entire life, and will go out of my way to shop there instead of…read moreone of the other big chain auto parts stores because NAPA usually offers better parts, superior knowledge, and better customer service. Well, THATS NOT THE CASE with this NAPA. The person who helped me was rude and condescending, and acted like it was an inconvenience to even help me. THIS IS MOST DEFINITELY THE WORST NAPA EXPERIENCE IVE HAD!!! Avoid and save yourself the frustration.

Rude customer service finding parts over the phone and offering very little to no assistance.read more

I can't drive by here without singing the jingle "Oh-oh-O'Reilly....Auto Parts!" And admit it, you…read morejust did the same. Sorry about that. Anyway, service here is terrific and they carry just about everything you'll need to keep your car running smoothly. I appreciate how they take the time to explain things, without being condescending.

This guy was stupendous with explaining every detail into how to spot the part in a car (O2 sensor,…read moreupstream). He was polite, kind, patient, friendly, he wasn't rude at all. He recommended getting a special tool, I believe that it helps to take out the existing one. There was a mechanic there at the store who also recommended buying a grease (I think that's what it is) like substance to aid in putting it around the threading. The downside is that I didn't take down his name but it's at the Herriman location. If u need advice or instructions to any degree, go out of your way to go there over other companies and even drive extra further if u have to. 100%!

They are always helpful and usually have what I need. Of the 3 auto parts stores within 2 miles of…read moremy home, I always try them first.

Came pretty late, around 9:30pm and the staff was extremely helpful and friendly. We needed…read moresnowchains in a pinch as it started to storm and we were heading up to snowbird in the morning. They were able to help get the right size chain as well as adjusters. Really appreciated the staff coming outside in the snow to get my tire size!

Ryan at agility customs took great care of our 93 wrangler! Another shop told us we needed the…read morerear differentials redone and Ryan went through it and said those were fine and find the actual problem! So instead of paying thousands of dollars for something that we didn't need...we ended up paying much less! So grateful to have someone that really cared about our wrangler and getting it working right! Would highly recommend!

I bought a salvage Tacoma back in December and quickly found there was a problem with the power…read moresteering. Fortunately, I had bought the warranty - I ended up needing to replace the entire steering rack, which would've been quite pricey out of pocket. Ryan and his team were so helpful throughout the whole process - identifying and explaining the problem, dealing with the warranty company (which, major kudos, they were hard to work with), and fixing it quickly so I could get back in my daily driver. I know they specialize more in custom buildouts, but their willingness to help and work with me on this more mechanical-side issue was quite commendable - they saved me a headache, and honestly heartache over my "new" truck, and bolstered my trust in them as honest, skilled mechanics. Now that my truck actually works, I'm excited to work with them in the future on my buildout! Thank you so much!

Over the years AutoZone has been my go to place for auto parts. I've spent tens of thousands of…read moredollars rebuilding cars replacing engines brakes, shocks, starters pumps you name it I've replace it in several cars. Then I moved to Riverton and started using this AutoZone and I just made my very last visit. I'll never come back. Customer service is a -5. However, I went to O'Reillys across the street and they treated me really well had exactly what I needed and for less money goodbye AutoZone.

I had called 2 other competitors and explained my issue. Both had no clue how to help me. I decided…read moreto just drive a little further and go to NAPA. They have always been helpful in the past. I walked right in and was greeted with a smile. I explained my dilemma of purchasing parts off the web that did not fit my car. She knew exactly what my issue was, and produced the right parts to meet my requirements. And they were much cheaper than what I had purchased. Save some time and fo to NAPA first. I highly recommend!

My sister and I we're stuck in Park City yesterday with a battery in my car that was leaking. I…read morefound BestBuds on another review site and because they were rated so highly I decided to use their services. My mechanic was skilled and quick, it only took him just a few minutes to change everything out and I was set to go. Price was fair and I'm happy with the service and the techs they sent who were courteous and friendly. I've added them as a contact for future repairs, so I'm recommending them here for anyone else that needs auto servicing.

This will be long because these guys deserve a proper review. We were in town from Las Vegas and…read morewere staying in Provo. All the eletrical in our car went out we assumed we needed a battery which is something we change out every few years because Vegas summers are brutal. We changed it out but the battery light kept flashing on and off we thought we need to drive the car so the battery can juice up the car. We drove from Provo to SLC for a graduation and on our way back at around 9000 S. the electrical started going out again and we pulled over at a Maverick. We were told after making a call to a shop that its probably the alternator considering the battery change didnt fix the issue. They also told us that they werent available to take it until the next week which wasnt an option for us because we had to get back for work. I went on Yelp and Best Buds Mobile service popped up with 5 star reviews so I called. The gentleman that answered was genuine as explained that we thought it was the alternator. He gave me a quote that was within what I was willing to pay. I asked him if he had a number to a tow place so I can get it towed to them. He said "its ok we come to you". I was surprised but then "duh" it says "mobile" in their name. He also told me it would probably be about and hour and a half for them to repair. WHAT! It really did seem too good to be true. The shop we had previously called quoted us double what these guys quoted. They literally showed up within 30 min they arrived at that Maverick parking lot and probably less than the time frame he told me it would take them to fix it we were on our way back to Provo and now we are home and our car is running perfectly! These guys are a gem! I Googled the cost to replace the alternator and they were within the range. So Im going to say they are honest. I wish they were in in Vegas. But now we know if there are any car repair needs for us when in Utah or our family we will be reffering Best Buds Mobile Services. Thank you for the best auto repair service we have hands down ever had!