I purchased a battery on 01-15-2022. The purchase included a 3 year warranty. On 06-24-24, the…read morebattery failed. Called the store for warranty information and my purchase record wasn't available? I found my receipt and went the store in person. They honored the warranty and placed a new battery on the counter. I asked them if they had tools because it looked like I was the mechanic that day. They offered up the tools and I switched the battery out. FYI: A good auto parts store would offer to install and battery as well as have my purchase information in their system. Cast in point: Always keep your receipts because without due diligence the new battery would have cost me out of pocket. Seems a little sketchy that my warranty information wasn't in their system. Just saying and always make sure your purchase information is in their system.

James saved my life tonight . i have never wrote a good review but this man deserve it thank you…read morethank u . He stayed Well after his shift to make sure me and son could get back home to Glendale - most people don't care about others. He others laugh and turned lights off thank u so very much

The parts team at this NAPA Auto Parts store are amazing! I needed a new headlight bulb and license…read moreplate bulbs for my 2016 Mini Cooper and they were not only super helpful, had the parts in stock, gave me installation tips, but saved me a few hundred dollars vs the egregious quote I received from the Murray Mini Cooper service department, who tried to cheat me out of $1000: "I had my 2016 Mini Cooper Countryman serviced at Murray Mini Cooper for an oil change, which they did just fine. But they wanted to replace my water pump and pulley for $650+ because "there were surface cracks" on the water pump pulley. And they wanted to replace my license plate bulbs for $95 because they were burnt out. I've owned 4 Mini Coopers; surface cracks on the water pump pulley are expected; "Surface cracks (1) form on the drive pulley over time. These cracks are normal and have no effect on the integrity of the friction surface..." https://static.nhtsa.gov/odi/tsbs/2015/MC-10147906-9999.pdf And I bought new license plate bulbs at Napa for $14, popped out the license plate lamps with a pocket knife, and swapped out the bulbs in 5 minutes. Mini of Murray suggested repairs that were not needed. Shady service department. I'll be posting my experience on Social Media and warning all other Mini Cooper owners. Shame on your service department! Shame shame!" Love you guys at NAPA Auto Parts - you rock!

They were unhelpful, lacked customer service, and seemed bothered by me even coming into the store…read moreso they had to actually do some work. I asked a question and the guy was rude. He also didn't tell me my total, was short when I asked about a military discount and then added the discount and again, didn't tell me my total. If I didn't need the parts ASAP, I wouldn't have bought them here and would have gone elsewhere.

Superb customer experience, I felt I was at home with the great advice and assistance replacing my…read morebattery. Thanks Casey!!

Can't say enough about the customer service I received last week. Went in on a freezing cold night…read morewith a dead battery and a headlight that was out. Tori went above and beyond to help my niece and I. Will be a loyal customer to this location after receiving the service we did from Tori.

Customer service is garbage. Treat you as though they don't want your business. I asked questions…read moreand was confronted by a young kid eating a sandwich who didn't make eye contact and simply nodded yes or no and rang me up without mentioning the total cost or making eye contact. Gladly will take my business elsewhere.

I had previously gone to another AutoZone and purchased a car filter that required pick up at this…read morelocation. I went inside and stood at the checkout line. Standing there for several minutes, I looked further to the back of the store and saw three employees plus a customer standing around a car battery on the ground. I don't understand why or how they were incapable of noticing the other customers. In fact, two more employees emerged from the back to also walk over and stare down at the battery. (!!!) I will never know what was so engaging about the battery, but it required *everyone's* attention and *everyone* had to stare at it. Two guys even tapped it with their shoes. Heck, as I stood there waiting, I, too, stared at the damn battery. After being invisible for five minutes, I finally cut the air and asked one of the men, "Um excuse me, may I get my merchandise so I can leave?" Whoa. I had broken the magic spell that the car battery held over all five of the men. For a split second they were freed from the battery's trance. One guy broke away to hand me my purchase order, while the rest of the fellas stayed huddled around the stupid m*f*'ing battery. Four stars for AutoZone carrying good products. One star for today's crummy service.

Every time I've walked into this O'Reillys I've felt like they've gone above and beyond for me…read more Helping me pick out and change windshield wipers, making sure I had everything needed to change the spark plugs in my vehicle. They even helped pump up my bike tire once. So helpful and so kind. It's the only OReilly location I'll go to.

Though I can't prove it, I'm convinced the light bulbs in cars have their own labor union. The…read morebiggest piece of evidence I have is that I'm pretty sure the union boss called for a strike last week, because on Saturday I had to replace 4 bulbs in various places on the car. And that's after replacing a tail light last week to avoid getting pulled over for a third time in Moab. Here's what I know about O'Reilly. They're right off of State Street in the mid-south party of the valley (Midvale nearing Sandy) and they have a surprisingly large store. I don't ever get into the really gearheady kinds of auto parts - let's leave that to the experts - but O'Reilly has a nice selection of the easy-to-fix stuff that's laid out as self serve on the sales floor. You know the stuff: fluids, wipers, bulbs, accessories, and more for the quick fixes. They've also got several pros on hand who can look anything up on their snappy computers and fetch (or order) any part you'd like to get your hands on. They were more than willing to help me find what I needed and gave me the ever important reminded NOT to touch the headlight bulb as I was installing it. Good reminder. The store is nice, lots of parking, and full of people willing to help. A lot of the old union bulbs have now retired and the new guys are shining brightly.

Went for a new battery. Only one other customer in the store. 2 employees working and they wouldn't…read moreinstall it for me. Said they were understaffed and couldn't help. Ended up going down the street. The guy at O'Reilly, waited on me, sold it to me, installed it and had me on my way home in 9 minutes.

I left my truck overnight and needed a new battery because I didn't have a good battery my windows…read morewhere down Peter taped bags to my window to keeps water out so nice and fantastic service I'd keep him around .

My sister and I we're stuck in Park City yesterday with a battery in my car that was leaking. I…read morefound BestBuds on another review site and because they were rated so highly I decided to use their services. My mechanic was skilled and quick, it only took him just a few minutes to change everything out and I was set to go. Price was fair and I'm happy with the service and the techs they sent who were courteous and friendly. I've added them as a contact for future repairs, so I'm recommending them here for anyone else that needs auto servicing.

This will be long because these guys deserve a proper review. We were in town from Las Vegas and…read morewere staying in Provo. All the eletrical in our car went out we assumed we needed a battery which is something we change out every few years because Vegas summers are brutal. We changed it out but the battery light kept flashing on and off we thought we need to drive the car so the battery can juice up the car. We drove from Provo to SLC for a graduation and on our way back at around 9000 S. the electrical started going out again and we pulled over at a Maverick. We were told after making a call to a shop that its probably the alternator considering the battery change didnt fix the issue. They also told us that they werent available to take it until the next week which wasnt an option for us because we had to get back for work. I went on Yelp and Best Buds Mobile service popped up with 5 star reviews so I called. The gentleman that answered was genuine as explained that we thought it was the alternator. He gave me a quote that was within what I was willing to pay. I asked him if he had a number to a tow place so I can get it towed to them. He said "its ok we come to you". I was surprised but then "duh" it says "mobile" in their name. He also told me it would probably be about and hour and a half for them to repair. WHAT! It really did seem too good to be true. The shop we had previously called quoted us double what these guys quoted. They literally showed up within 30 min they arrived at that Maverick parking lot and probably less than the time frame he told me it would take them to fix it we were on our way back to Provo and now we are home and our car is running perfectly! These guys are a gem! I Googled the cost to replace the alternator and they were within the range. So Im going to say they are honest. I wish they were in in Vegas. But now we know if there are any car repair needs for us when in Utah or our family we will be reffering Best Buds Mobile Services. Thank you for the best auto repair service we have hands down ever had!

If you're a pretty girl driving an expensive car the employees (here, Gabe) will go above and…read morebeyond to help you, including leaving a store full of other customers. And, if you're just standing by your vehicle waiting for your husband to finish buying tools like my wife was - which takes longer due to employee Gabe helping said girl - the employee, Gabe - will instead give you attitude and ask you to stop staring at him. Why the attitude? Who knows. Why anyone, employee or not, would address my wife like that im not sure. But why an employee wearing Oreilly's gear while obviously on the clock would yell at a customer is just flat out inconceivable. All I know is I waited in line a long time because there was only one employee to help out while Gabe was rizzing up the girl outside. Then I come out to find he snapped at my wife for merely standing by our car. So I had to deal with changing my battery while my understandably angry wife was fuming. Clearly this isn't what I felt would've been my experience at O'Reilly's. But hey, if you're a hot girl driving a nice car, Gabe will help you out - other customers be damned

Chris provided exemplary service today, helping me replace my windshield wipers, popping the hood,…read moreand adjusting the wiper arms that were out of position. Thank you!