I had a VERY bad experience with Firestone Complete Auto Care and I will NEVER be going back. I…read morewent there because my car said "Service Power Steering." My car has never had any problems before, so I didn't even know what that meant. The guy told me to leave it and come back later and they'd let me know what was wrong. When I came back, they gave me a huge list of things "wrong" with my car, which already didn't sit right with me because again my car was perfectly fine before I came there. I was planning on getting a second opinion, but before I could even do that, my car stopped turning on completely. It just started making a slow ticking noise. Come to find out, ALL of the oil in my car was GONE. That does NOT just happen out of nowhere. I had a good amount of oil before I brought my car there, and somehow right after I leave, it's magically empty? Why was my oil even taken out in the first place? The only thing I can think of is to try to "prove" I had an oil leak which makes zero sense. That is extremely dangerous. You can literally destroy someone's engine or put them in a dangerous situation doing something like that. As a woman, that whole experience felt disgusting, disrespectful, and like I was being taken advantage of. I don't recommend this place AT ALL. Be very careful bringing your car here. The people working on my car and the guy I spoke to can honestly go to hell for that. Yall are lucky IF I don't file a damn police report on yall ass! KISS MY ASS!

Paul was absolutely outstanding! As a woman going in with my daughter's car and not having very…read moremuch car knowledge, I was worried they were gonna try to oversell me or make me feel like I need things that I don't really need, and it was the complete opposite! We will absolutely be back in the future!

Great prices of tires and great service. I was in and out very quickly. I would recommendread more

Good reliable tire shop , they are pretty busy too and the place isn't really clean but your not…read moregoing there on a date either

Impressed would be an understatement…read more Gavin was able to get me six tires in an uncommon size on one day's notice. Kept me in my budget and even worked their extended coverage into it (these are for a big RV and I had a tire failure two years ago from faulty installation, so the coverage made sense). After the manager heard about my previous issue, he told me at pickup that his two most experienced techs did the work. I feel like I got good tires for a decent price and I was treated like a friend.

Great pro polite service. Had tires & wheel alignment. All excellent. The young guys got it…read moretogether. It's a very busy shop but they stay calm & pro with the customers.

The service that Mr. Elias provided was immaculate. U-Haul gave us a window of 70-90 minutes and he…read morepersonally called and said it would take him 45 minutes. He arrived and within minutes the tire to our U-Haul was fixed and we were back on the road.

I rented a uhaul from here and they went above and beyond to help me out. They had great…read morecommunication, customer service, and were understanding and professional. The shop was clean, staff was friendly, and I got a kitten from them :) Overall great place to rent a uhaul from.

BEWARE...False advertising and price gouging. Since Dad…read moreretired his son ( I believe) is going to destroy this once great business. They diagnosed my sons car and quoted DOUBLE what other places charge. $1800 just for a catalytic converter part????? They advertise free diagnosis but then charged a $75 fee??? We won't be back and won't ever recommend them again as we have for years.

I cannot thank Shorewood Auto enough!! My husband and I have an older car that we just cannot…read moreafford to trade in at the moment. They had the car for less than two weeks and fixed EVERYTHING (timing chain, oil pan, gaskets, you name it - it needed it!!) that was wrong with it at an affordable price. They kept in contact with us the entire time and answered all questions we had. I feel like we can breathe again knowing the car is running like a champ. Thank y so much for all of your help!!

I needed four tires, and some suspension work. These guys were amazing, located my issues and…read morerepaired in a timely manner. Great People and Great Service. I'll be back! Love that America Flag!

May 12 2026 I came to this store in romeoville just to replace both rear valve steams (had cracks )…read more upon their inspections I need to replace the rear passenger tire (some cracks and not safe to drive ) I agreed. But I'm very disappointed to the sales lady when I told her my reason . my valve steams had cracks . She told me they don't replace the valve steams if they don't leak . I got a new tire. But I don't understand why they installed the tire inside out. I can't see the DOT. When I get home I remove the tire then I saw the DOT (1825) I bought a year old tire why they have to hide the DOT? It's ok it's only a year old . But don't install inside out just to hide the. DOT. We can't see the DOT. I won't buy tires withe belle tire in romeoville. Anymore.

If I could give them 100 stars I would. I was told by another auto shop here in town I needed all…read morethis work. I was Leary, it just didn't sound right. Anyway I ordered the parts but something told me to bring the car to AD Joliet and hv them put them on. I dropped my vehicle off with parts and all. Chris called me and stated, you don't need any of this. I was shocked, and ever so grateful for his honesty. He could hv put those parts on and charged me, however he didn't. I'm forever grateful of his honesty and the fact that he isn't trying to rip off everyday people like myself. If you're looking for a good honest mechanic, you won't be disappointed.

This is the best mechanic shop. They do good work and are honest Polish men. I will be back!read more

scheduled an appointment a week+ in advance! I always do early times (right at open) the girl said…read moreWednesday morning was free. Get there, he was working on a car already. Okay, NBD. she said call you in an hour so you can bring it in. NO call. I gave them TWO hours! I head back that way and "Zigi" wants to talk to me. all types of nonsense. they close at 3pm i came in at 6:30am for my SCHEDULED time!! i know for a FACT what needs to be done on my car would've only taken 2-2.5 at MAX! at 9am you're arguing with me "i need time , i need time with your car" well no shit !! i gave you time , not my fault you DID NOT and don't go by your appointment book !! appointments are there for a reason !! i need my car by 1pm .. again i showed up at 6:30am!!! thats plenty of time!! if they follow the SCHEDULE!! i told him I'll just go elsewhere and he shouldn't be treating or talking to customers like that . He yelled out the door , "you're not a customer you haven't even been here" you serious ?!? i am LITERALLY here right now , i had an appointment SINCE LAST WEEK !!! scheduled for the AM at OPEN !! i am a customer ! i will never go to zigis again !! first encounter and last !! MIDWEST in Morris ALL THE WAY !! At least they follow appointment books , if i say something is wrong .. they even tell me come in next day ! not to mention , NOT allowed to WAIT for my car there ?!? that seems sketchy asf .

Steve is the man, you need tires or auto service he's the guy for the job…read more I had a tire blow out on my 1996 Impala SS in the middle of the night that left me stranded and he came over after hours to remove the wheel with the flat tire to take back to the shop and replace the tire to get me back on the road, such a nice older gentleman that makes you feel like family, support your local businesses!