Front end chattering on my 2016 equinox with 140,000 miles. Kevin said common issue with stabilizer…read morebushings on front end. He had may wait nearly an hour or little over and it was done and fair repair charge. Car drove off like new and nice and quiet. GREAT REPAIR!!

Wonderful business. I'm from California. Had tire problems in Nevada. Made it to Illinois. Decided…read moreI needed the tires looked at and found Morris Tire on Yelp. Great place.

Horrible customer service. The cars waiting for air check were not acknowledged. 4 cars, 2 left…read more... I called their number and was never picked up

I am extremely disappointed with this place…read more I bought tires in July 2025 and had them installed here with no issues at all. Everything was supposedly "perfect" at that time. Yesterday, my daughter -- it's her SUV -- had ONE tire losing air. I told her to go back because the tires have a warranty and simply get the leak fixed. Instead of repairing the issue, they told her one rim had corrosion and that the "best option" was to replace ALL FOUR rims for $700. She went in for a simple leak repair on ONE tire and walked out spending $700 on four rims she did not plan to buy. Because she doesn't know much about cars, she trusted what they told her. That is not right. When I spoke to the manager, the only thing he said in their defense was that "that was the option she chose." That was his entire explanation. He also told me he has been "helping people for 30 years" and that this is what they do with all customers. That response was unbelievable. Instead of taking responsibility or even acknowledging the situation, he completely dismissed my concerns. If this is how they treat customers -- especially those who don't know much about cars -- that is a serious problem. Offering the most expensive solution right away instead of attempting a simple fix first feels misleading and predatory. I have already filed a complaint with customer service. I expected honesty and integrity, not pressure tactics and upselling. Very disappointed.

I was truly disappointed I'm this place, mostly the uncaring kids that work there. Six days after…read moremy car was towed there (including the weekend, to be fair) I stopped in to take a picture of the codes necessary for the correct part. Kraig was good to tell me them over the phone the day before, but it sounded like he said it was a PCM, when in fact, it was a BCM. Wish he would've been more clear, but not a big deal. When we were walking out there, we noticed the right rear tire was flat, even though my car was towed there & was a-ok at that point. Kraig stated it must be a slow leak; wasn't like that a couple of days ago. This was a Tuesday, yet they're closed on weekends (??). In checking out the tire, he then said it was getting low in 3 hrs. Be that as it may, When I picked up the car after it was done, immediately I saw big white scratches on my rear bumper that was not there before. Went in to inform Kraig & while we were looking at it, I then noticed a smaller mark on the front bumper, which was completely repainted just a few months beforehand & was also fine when it was towed there! He tried to downplay it & said he'd get ahold of the owner. In the meantime, I received photos from the tow truck company proving it was fine upon arrival there, yet Kraig said the owner was only willing to pay for the back bumper! Thankfully I disputed the charges with the AMEX (HIGHLY RECOMMENDED), so then he caved in & paid for both bumpers. I later found out they will actually use a quad runner ATV to push in and out cars if necessary!! The tire was suspicious since it happened well into their possession, but I let it go since I wanted nothing else than to move on & put this behind us. If all this wasn't enough, they didn't even have the courtesy to use a paper floor mat, so my car was rather filthy especially on the driver side. Unless you want your car treated like this folks, there are places very close by (Ewerts Automotive, Art's automotive) that treat their customer's cars with more respect & are much more reasonable. Low integrity automotive charges approx $185/hr, which is comparable to dealers!!

My 2023 Pathfinder was in for an oil change about a month ago. Last night, while attempting to…read moredrive my daughter to Mayo during an emergency, the engine and oil lights came on. Integrity asked us to bring it in immediately. Upon inspection, the car had blown a gasket. Integrity is fixing this for us for free today. After all that we've been through this week with my daughter being in a car accident and the secondary emergency for a pre-existing condition, I cannot emphasize what a blessing this is. Thank you for taking care of us when we most needed it. There is no better place to take your vehicle.

My wife's car hit debris and her tire had a complete blowout. I went here and the service was far…read moreabove and beyond the standard. The owner even offered to stay late if I needed, which while being not needed was appreciated. I was able to get the car back on the road for way less than just getting a tow would have been. This is a great business that truly embodies everything good about being small and family run. Do be aware that payment is cash only. If your bank is not nearby, I believe there is an ATM next door. I

Always amazing service and friendly very helpful. Can even fill my tires up all the time with air.read more

they rejected me they said they close at 6 I come in before that time and they had their doors wide…read moreopen etc and as I come inside they asked what I needed and I told them what I needed and the guy said that "welp come back tomorrow" because he was done for the day when it wasn't even closing time. It was going to be for a quick tire checkup but they rejected me and I left the store not happy, bc why would they say they close at 6pm etc but have their doors wide open and reject someone for a quick service ? I wouldn't come back again, there's other businesses either way.

They did a alignment on my truck very fest service. Very good job. Truck now goes like a train on…read morethe tracks.

From the owner: If you have a vehicle that requires Commercial tires, then you'll need to feel assured that your…read moretruck's tires alignment or your trailer alignment gives you peace of mind every time your vehicle is on the road. Because it doesn't take much to knock a vehicle out of alignment - potholes, curbs, and good ol' wear and tear can have a dire effect on your vehicle's suspension and its steering components. We are sure that you do not want to pay extra money for burning tires and fuel flying into the exhaust pipe. Come to us and we will provide professional and high-quality service for your HEAVY-DUTY trucks and trailers.

Although it was the holiday weekend prior to Christmas, it was pretty easy to navigate in the…read moreparking lot as well as the store. It was a clean store, kind employees and easy to navigate through. We don't live in the area but a good friend does and we stopped to grab drinks and food for the potluck. We were in and out in about 15 minutes which was awesome.

every last person at the Joliet Sam's Club cafe needs to be fired…read more SLOWEST service ever and they couldn't care less. just yapping together about irrelevant shit while everyone waits in line for 30 minutes JUST TO GET AN UNSALTED, UN-BUTTERED, COLD, HARD PRETZEL and no hot dogs SMH

So glad to have found Pep Boys for our Honda Odyssey's repairs and maintenance services. Especially…read morethankful that they have Sunday service hours. Coming home from a family function on Saturday we heard a grinding noise from our brakes. Went online and got a Sunday appointment! Michael at the service desk told us what needed to be done and kept us informed as to how to work was processing. A shout out to Mark who did a great job on replacing the rotors and pads. The quiet breaks are fantastic! Thanks to everyone.

Very nice and welcoming! I went in because my car was making a really bad noise and I'm not car…read moresavvy by any means so I was worried going in They walked me through the process very patiently as I was working w a warranty. Turns out there were pliers in my exhaust! Very quick and efficient tysm!!