Best tire shop experience in a long time! Placed my order online, for 4 Michelin's for my company vehicle. Online stock status showed 5 in stock, but after placing the order, Dustin from Discount called me to let me know they only had 3 tires in stock, but to not worry as they were bringing the fourth over from another location. Best part? STILL able to do the install same day as ordered, even with the 4th tire being sourced from out of town and no appointment. Dropped the car off around noon, Dustin met me outside and was very friendly and professional. Just picked it up 2 hours later, tires are exactly as ordered and look and feel great. Dustin (and the rest of the team) did an excellent job and provided great service! Will definitely continue using this location, Discount Tire customer for life! From online ordering to picking up in under 4 hours on a busy Saturday, can't beat that!! Thanks Dustin! read more

Discount Tire - Tires Near Me - Maricopa, Arizona

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Nate, Nick and the crew are great. I lost my wheel lock and got it replaced. The gave me a great deal. The pricing was so low I felt guilty and went to MOD across the way and bought them a few pies to share with their hardworking team. I highly recommend them and I will definitely be back . read more

Wyatt Keller is probably one of the worst reps who also happens to be an assistant manager. He full of excuses and says the car has to be checked for alignment he also talks in circles. read more

Made an appt on Monday for Thursday in person. I suspected they might have to order the tires & they did. On thursday showed up a little early, but got right in & in about 15 minutes all 4 tires were on the truck & I was ready yo ho. Everuone at the store was friendly, polite, personable & it was just an all around good experience. I highly recommend these guys. read more

Discount Tire - New tires just before a trip - Tires Near Me - Maricopa, Arizona

1-Star Review - @Discount Tire Corporate, You Need to See This @Discount Tire Corporate this review is for YOU, because the Maricopa, AZ location absolutely failed on every level. I prepaid for four brand-new Vogue tires (approx. $3000) for my Cadillac Escalade ESV. When I picked up my SUV, all four white-wall tires were smeared with black oily residue from careless installation. Not one tire was white-wall was clean. And to make it worse, the air pressures were all wrong. An assistant manager had to spend nearly an hour fixing what should have been done correctly the first time. Then the situation went from bad to unbelievable. I returned in my work car, 2019 Kia Forte, purchased (2) new rear tires (approx. $500) after the inspection revealed they needed replacing and to pick up my Escalade's original tires (only 10k miles on them). Instead, the employees loaded someone else's tires into my vehicle wrapped in white plastic so I couldn't see the mistake. I went home to rest before a 10 1/2-hour drive back to California for work, only to be repeatedly woken up by calls from the store telling me I had to come back because THEY mixed up the tires, the tires belong to another customer. Their mistake cost me sleep, time, gas, and ultimately a full day of work as a tower crane operator because I couldn't travel back to work to safely perform my job. Their "fix"? Refunding two Kia tires. That didn't even scratch the surface of the financial loss and frustration they caused. @Discount Tire Corporate- Your Maricopa store needs serious retraining and oversight. If your technicians can't handle white-wall tires, get them trained. If they can't identify the correct customer's tires, that's a massive problem. If they're interrupting customers' sleep because of sloppy mistakes, that's unacceptable. My wife and I own five vehicles, and after this nightmare, none of them will ever return to this location. This is a warning to other customers: Double-check everything at this store, because they clearly won't. read more

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Great service and great prices. You can schedule an appointment online which is convenient. They always check your tires for free. Will always come here to get my tires!! read more

Over 3 hours sitting and waiting for tires to be installed while people who came after me came and went. Poor respect for my time.

Fast service for my tire rotation. Free because I purchased the tire warranty with a set of new tires last year. Great prices on tires. Staff is always helpful and friendly. read more

Last Wednesday I had to go in and get all new tires . Nick did an amazing job getting the tires ordered in time for my appointment. He made this experience phenomenal. He has a great team behind him. read more

The employee Dominic was very rude and disrespectful they I spent hours waiting for them to put a new tire and wheel on my truck this whole store is slow so plan on wasting a whole day even if you have an appointment read more

Always provide excellent service and follow up. You can have them price match if you in fact find tires exactly the same for less money elsewhere. If you have a tire going flat they are always very accommodating to repair. They are quite knowledgeable regarding all of their products. Good with TPMS diagnosis and repair. read more

Dustin and Nate on 2 different visits have gone above and beyond to take care of my JEEP. Besides being customer service friendly and sharing the history of their proud company, they are very diligent and have great work ethics. I had a tire rotation on one visit and the replacement of a tire that was too damaged by a nail on another visit, they were both on time, actually early and flawless appointments. I would recommend buying the tire warranties in AZ, they have saved me 3 times now in 2 years. read more

I want to give a shout out the guys working on 10/30/24. My car was towed in with a fat tire at 5:40pm when they close at 6pm. Without hesitation they took my car in replaced the tire and didn't. Complain once about staying late. It's greatly appreciated didn't have to miss any work. Thank you read more

I have been a customer of Discount Tire for 30+ years. This store has had the worst customer service of any that I have gone to. I had an appt for 1:00 p.m. on friday for tire balance and rotation. I arrived 15 minutes early, they ask you to arrive 10 minutes early, only to wait in line for 20 minutes. During the check in I asked how long it would take and was told it should be done in an hour or less. After 45 minutes I noticed my car was still in the parking lot even though there had been 4 open bays for several minutes. I asked for my keys and left. I understand things happen but, this is the 3rd time I've been to this store after having made an appt and had to wait more than an hour just for my car to be taken in. Although the employees were friendly, there doesn't seem to be any sense of urgency from the employees to get the customers in and out. When you make an appt for ANY type of service you expect to be seen timely. Discount Tire needs to hire and competently train more people. read more

My daughter went to Discount Tires to purchase a replacement tire. Her car had the "donut" tire when she went in. Tire replacement went great. Got home and the donut tire was gone. So were the tools that were in the trunk that we used to change the tire. DON'T TRUST THEM! I called to see if the donut was accidentally left behind. The manager refused to look and said that they don't keep spares. They took the spare off the car! Where else would it be? My advice...go somewhere else for tires. read more

I love Discount. Every time I'm there, my situation is handled professionally and efficiently. Today was no different....i pulled up for air and to my surprise they had a sign indicating the service was closed due to the heat. Totally understand. I parked and went inside. Long story short, I needed a tire repair, not just air. There was a big screw in my front driver side tire. The guy asked me how long I had(time wise) and I told him I was on my 1 hour lunch break. Again, assuming I just needed air, k was hoping this would be a quick trip. I was in and out, with my tire repair in less than 20minutes and they were busy. Thank you guys, I appreciate your help!! read more

Lots of parking clean location just wanna say thank you Dom! Despite being super busy on the weekend, you still took the time out to check my air pressure when everyone else was busy and it wasn't your responsibility. Great teamwork I appreciate you guys. . read more

Wow! What a fantastic experience! I got 4 new tires and two brake sensors. I was notified via text in 30 minutes that my car was ready! Wow! The store was clean and the people were super friendly. read more

I took my vehicle in to have a couple of tires replaced. On the drive home, I noticed damage to my passenger-side headrest. I was shocked to see the headrest lying backward, hanging only by the wires for the embedded DVD player. This was puzzling, as I couldn't think of any scenario where this could have happened during the tire replacement. I called Discount Tire and returned to the store to speak with someone about the situation. I was not angry or aggressive, merely confused. The gentleman who initially assisted me with my tires met me in the parking lot. We were both perplexed because this damage seemed unrelated to the service provided. He mentioned he didn't know the best way to handle the situation and would fetch an assistant manager whose name started with a J. I agreed and continued to inspect the headrest, trying to understand what could have happened. I wondered if the door had been left unlocked or if someone accidentally broke it while retrieving the wheel locks. Given the age of the vehicle, some parts are prone to breakage, and it might not have been anyone's fault. Another employee arrived, whose name started with an R. When I inquired about the assistant manager, he informed me that he was the one. He looked at the headrest and asserted with 100% certainty that the damage did not occur there. I questioned how he could be so sure unless he had been watching the vehicle the entire time. He then accused me of trying to get someone else to pay for the damage, which I found insulting and a direct attack on my integrity. I clarified that I never mentioned compensation; I merely wanted to discuss the situation. The employee responded that if I was just there to talk, there was nothing more to discuss. I explained that he did not come to talk with me as a customer but to argue. I expressed my displeasure with his combative approach and indicated that this attitude would not resolve the situation amicably. He asked if I was threatening him, to which I replied that I was not and had not yet decided how to handle the situation. I reiterated that I did not appreciate his aggressive tone. He then apologized for his combative manner and excused himself, wishing me a good day. Regardless of how the damage occurred, the way I was treated was unacceptable. My integrity and honesty were insulted, and I am uncertain if I was dealing with a manager or an overly zealous employee. There are various ways to address such a situation. For now, I intend to share a review of my experience and how I was treated. I am not seeking compensation for the damage; I simply wanted to discuss it. I have been a loyal customer for many years, but this incident has completely changed my perception of Discount Tire. read more

Was in and out within 30 mins. Amazing customer service. Definitely recommend to anyone that needs tires.

TJ refused to honor realistic business to business tire mounting and balancing pricing @ $36.00 to mount and balance a tire for us local shop owners. TJ became unpleasant when I mentioned that $25.00 was as much as we would consider paying. We offered to show them a competing invoice from Firestone down the block for mounting and balancing the exact same tire And TJ didn't care! Complete waste of time, that is not how to honor B2B! To the staff that was laughing at me when I left, really good way to manage, "business retention!" Will never be back And if I have my way, neither will any of my trusted customers! read more

Griff you are the man!! My friend and I got a nail in our tire on the way to Mexico for a wedding. Thankfully we were only a few miles away and able to drive here. We were so desperate and heartbroken when we were told it was going to be several hours wait to get it fixed as this was a busy Saturday. We were going to miss the wedding! We explained the situation and he was able to help us out and squeeze us in. I've never had this great of customer service and kindness. We are so appreciative of you! read more

Discount Tire - Tires Near Me - Maricopa, Arizona

Helped me out fast. Found my tires were separated and didn't have the cheap option to sell me replacements. Gave me the better tires for the cheap price and got it done in an hour. This is a rare great customer service experience in Maricopa. Go here for tires. Just watch out for brake masters next door! read more

Called the store and spoke to Chandler who ended up being the assistant manager. He was very knowledgeable and helpful regarding my tires I needed to replace. He verified and made sure he had all four tires in stock Arrived to the store, and he was able to get me in and out in about an hour Very polite and helpful. I would recommend anyone to go see Chandler at this store read more

Went in to get some windshield wipers and Griff was at the counter took care of me right away...even offered to put them on...there are some good people left in this world....Thanks for taking the time to help me Griff!!!!! read more

Discount Tire - Tires Near Me - Maricopa, Arizona

Wow!! This was the worst experience and worst customer service i have ever experience. If I could give a negative review, I absolutely would. On 11/25, I bought 4 brand new tires for my family car. Big O broke my hub cap, I thought: ok things happen. They said they would replace it. I called Wednesday, spoke with Steve the manager who said it would be in on Wednesday expecting delivery shortly. I received no call Wednesday Or Thursday. I called Friday, Steve wasn't there and no one there knew what I was taking about. I called again, Saturday morning confirmed they had it before going to the shop. Once I arrived at the shop, spoke with Steve (the manager) who came out to my car who was very unprofessional and cussing while My wife and 3 kids are in the car listening. instead of an apology , he shifted blame , cussing and dropping the F-bomb every other word and blamed his staff. It took 30+ mins for them to finish my hubcap and had the audacity to hand it to me for ME to put it on my car. They should have completed the job and put the hubcap on my car themself. I will drive to a different location before I ever go here again. read more

Everyone there is always so nice and welcoming. They don't try and over sell and usually keep the time noted when making an appointment beforehand. I've stopped by a few times to have my tires checked for air and they are fast and super friendly. read more

Discount Tire is awesome!!! When the store opened, all the managers came outside and greeted everyone and welcomed us to the store!!! They got my business for good!!! Jordan, you are the man! read more

I had an appointment at 10:45 a.m. I check in, pay and Benjamin told me it would be 30-45 minutes (though I'd planned on an hour because that's what I was originally told on the phone). So, I have a seat, try and do some work on my laptop (but my hotspot wasn't allowing it), so I just dive into a podcast and texting to kill the hour. At the hour mark, I check the status of my vehicle...it hasn't even been pulling into the bay to begin work. I go to the front desk and ask for a refund because I have other appointments. He let me sit there that ENTIRE TIME without saying a word about a delay; that would've gone a long way, but he didn't have the courtesy to do that. That's poor customer service and INCREDIBLY inconsiderate of my time. Then, he asked if I wanted to reschedule for later in the day. I'll be damned if I give this place my business, no matter what I have to pay elsewhere or how far I have to drive to get there. read more

Awesome experience. Great customer service - both check in and pick up. Perfect tire recommendation was made. It wasn't the most expensive, so I was happy to hear that. I was ready to buy all four tires, but was told I only needed to replace the front two. Again, that made me very happy. I know it was only tires, but this was really so much better than I expected. Highly recommended. read more

My tires are sweet, great job everyone works hard to give great customer service in and out no bs. Chandler is a great rep he told me about all there services. Keep up the great work 6 stars. read more

I made an appointment for 11:15 on February 17. It is now 12:45 and my car hasn't been moved since I arrived at 11:10. Customer service is very poor. read more

First off, I called 15 mins to close. Ben really heard me out, he listen to what I wanted and what I needed. He was honest, and didn't try to hustle me. These men are hard workers and work past the time they're supposed to be off. Because of my emergency, no hesitation, they were able to accommodate me, and give exceptional customer service AFTER HOURS. Thank you. read more

Ok. This place is pretty great Efficient and great services. Chandler is the name of the manager and he really sets the level of quality.

Amazing people and customer service!! I came in last week with what I thought was a tire needing some air, turned out to be a tire with a screw and another piece of metal in it. I needed to get to work, so Charlie was going to put my spare on so I could be on my way. Then Jacob priced new tires for me and told me, at 8:30 am, they could be on my car before 9:00 am. I decided to go ahead with the new tires as it was a great deal and I would have a much safer commute. Charlie put my spare tire back in my trunk as he was all ready to put it on my car, and made sure the air level was good before putting it back. I had my brand new tires on my car at 8:43 am!!! I felt like I was at the Indy 500 with my own pit crew. Unbelievably fast and efficient service. SO happy to have Discount Tire in Maricopa. Extra kudos to Charlie and Jacob as well. read more

Went for a routine pressure check since one tire was low, the employee advised me of the nail in my tire. I called while he was filling the rest of my tires and they were able to get me in right away and only took 20 minutes to replace the tire. AND it was under warranty so it was $13. Love discount and never had a bad experience at one. Glad to finally have one down here in Copa. Also thanks to Griff for helping me and making the process quick and easy. read more

Absolutely amazed at the service I received. Firstly, Chandler was very helpful and knowledgeable when I called in to ask about the unique work I needed done. Then, after having actually brought my truck to the store, Hezekiah went so far beyond my expectations that I will never use or recommend another tire shop out here in copa again. The work I needed to have done was to have my TPMS sensors taken out of my OEM wheels, remount my OEM wheels & tires to my truck, have the TPMS sensors installed on aftermarket wheels that I brought in, and additionally have them mount (for lack of a better term) & balance my aftermarket tires that I brought in to my aftermarket wheels that now have the TPMS sensors installed. During the work, one of the crew members made a mistake that destroyed one of my OEM tires. You'd think this alone would have resulted in an unsatisfactory review. But, instead, Hezekiah (and probably some manager that I never spoke too) took full responsibility and owned up to the fact that they had messed up and corrected it in a way I would have never expected. They put a brand new tire on there free of cost to me. A seldomly witnessed level of responsibility nowadays, especially in the auto shop world... A while after having told me of this mistake & correction, Hezekiah informed me of some information about lug nuts that should be used when using these types of aftermarket wheels. He went as far as breaking open a box of lug nuts and showing me exactly what he was talking about. Best part about it, he didn't try and upsell me on them (to be fair, I did mention I had bought some aftermarket lug nuts already, but was completely unaware of the extended thread lug nuts that were required which is what Hezekiah informed me of). 11 out of 10 service, and as I mentioned earlier, I will never use or recommend a different tire shop out here in copa other than this Discount Tire. 0 scratches installed on my brand new out-of-the-box wheels, clean shop, and amazing service. Literally could not have asked for better service to any extent. Thank you Hezekiah & Chandler!! read more

We are on a cross country camping trip from Maine. We called this morning to have two new tires of our own installed on our small cargo trailer. When we arrived, a service man came right out and did the job with no delay whatsoever, and we were on our way! They were absolutely wonderful to deal with here. I recommend this business most highly! read more

Showed up to my online scheduled appointment today to see a sign outside with my name and my appointment time on it, walked in got greeted right away, everything was perfect. Even had my truck pulled up to the front door when the service was done! VIP experience. Wish I remembered all the guys names, but definitely first class here. Thank you again! read more