Update. No has reached out to me. They just comment on bad reviews but have absolutely no intention of actually following up. Their claims department is a third party company that is a nightmare to work with. They denied my claim and all responsibility. I am covering the full cost of 3,500 worth of damages. read more

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I wouldn't give one star if it didn't force me to it is 9:50 AM December 31. I stood in their lobby 15 minutes while several counter guys walked out in the warehouse work area and stood around. Nobody approached me to ask me what I needed. I need a new tires on my company work van. I will make sure that my employer stops getting tires for our work vehicles and go elsewhere such rude horrible shitty service. Discount tire replied to me about the issue with a bogus fake Linc to fill out some type of bogus fake form read more

Good experience today.it took 33 min to install 4 new tires on Tesla as promised.The wait was longer for there were people ahead of us at 1100 am. I recommend coming in early when it opens at 8am to be first in line.the personnel in this store are efficient and professional.thank you Discount Tire at Peoria and 67th Avenue.keep up the good work read more

They broke a lug nut off and tried to say someone else before them must have tightened it too tight. I then responded that it was THEM that was the last people to have service the tires. I told them o look it up because I had JUST bought all new lug nuts from them and they were the ones to put it on. They also bent my rim and hasnt been the same since! My tires make noise now. I've seen their tech hammering away at rims. It looks like they are careless here. They just want your money. They're not in this to help people with their tire problems but actually cause more expensive problems for the customers. These people don't care about my vehicles. PLEASE I recommend going to a different place for your tire needs. read more

They say make and appointment and save yourself some time, which works until it doesn't. I made an appointment to have my tires rotated and balanced, I told them where my wheellocks were and that they needed a specific one for the spare tire. They did not relay that information, because about the work was supposed to be finished a tech came to ask about the wheellock. I guess them asking for it also lets me know they really rotate and balance all five tires. I have been getting tires at the various locations since I started driving about 25 years ago and I keep coming back because they usually treat you properly. I like to swing by and get the air checked and find it pretty cool that they document those trips now too. Speaking of that... do you tip the person that checks your air pressure when you swing by? Are you supposed to tip them? I tip like every other time because I don't know the proper etiquette. read more

Dropped off flat tire 10/13, said no rush because I was busy that day. No call. On 10/14, I came in at 2PM, I was told the tire "slipped through the cracks" and they would get it done right away, 3PM I ask how much longer it will take and the employee tried to sell me a spare tire. I said no, after he said they could throw my car up on the lift and have it replaced in 20 minutes. Another hour goes by (4PM now) and I talked to George up front, he finally got my tire and I out of there. Been here before and haven't been disappointed but I feel like I was jerked around for 2 hours when I initially felt like I was being polite about the situation. I understand they don't make money off of flat repairs, and I denied this location's upsell opportunity, but all I needed was a flat repair or tire replacement. 2 hours after dropping it off the day prior is a bit excessive, not including the lack of communication. I'm not expecting free stuff (or asking) because I know it's a small or negative transaction for the business but for them to try and upsell me while not completing the work I was there for did not feel like good customer service. read more

After talking to Ryan on the phone for less than 5 minutes I realize that he was a professional and most of all a Gentleman. Ryan explained that he had the tires we needed in stock and would be able to have them installed by the end of the work day. After taking the car over there i walked over to him and before I could introduce myself he said, In a very pleasant manner, you must be Michael. It such a pleasure doing business with such young professional gentleman with manners. read more

Knowledgeable and fairly quick balance and rotate tires. Also found part of an old valve stem inside tire which they removed n/c

Amazing service today, all I can say is WOW!! Everyone worked so fast and super accurate!!! I will day rain or blazing sun, they are there for you. read more

Bryant is so pushy on trying to up sale your customers. I said no 6 times, he kept pressuring me. I've been a customer of yours for 25 years and never, ever have I considered of going elsewhere UNTIL today. read more

My sister had a nail in her tire, turns out her previous job serviced her vehicle did her rotation wrong also So we asked if they are able to patch the tire and rotate the higher tread to the back if possible, they did. They did an awesome job and had us out within an hour. I was able to get a quote on some tires while waiting too. Fast and quick service! Thank you everyone! read more

Jacob was very helpful and took the time to help me and solve the issue with my tire after an awful experience at another location. Thank you so much!! read more

Discount is an awesome company. Very hard working individuals. I have never had any issues. I came to a different location than my usual one. This one is 68th Ave Peoria. The gentlemen Checking and filling air in ties was very professional and kind. What upset me was seeing this guy working in direct sun with no building coverage or even canopy. I waited for 30mins since its a Saturday at 1030am. He looked exhausted and drenched with sweat. I would ask that this setup improves for the employees well being going forward. read more

Discount Tire - Tires Near Me - Peoria, Arizona

I had went to discount tire on Friday August 8th and had spoke to an employee about my warranty for the tires I had purchased from the last time I had purchased them.. I had noticed that my tires were starting to warp and split from the inside of the tires.. the employee I spoke to said it was my alignment and wouldn't honor my warranty that I had purchased for them.. so I drove with my spare and went to Toyota and had them checked so I can get it fixed but I was told by an employee at Toyota my alignment were good .. so I had to drive to work with a spare but then ended up with a flat and had to pay for towing back to my house.. I called Monday the following week spoke to the store manager and explained the situation and he was so nice and helpful and had my car towed to the shop replaced both my tires and only charged me for their labor.. at first I was disappointed and upset since I am a consistent customer since 2023.., Gabriel and Steve took care of everything for me and I was very pleased... their customer service is excellent as they advertised read more

Go to Kalvin when coming here is He has hands down the best customer service he was so quick and polite. Thanks brother read more

Once again Ryan has helped me in my time of need. I spent an hour going to 3 different QT's and it seems my tire would just not accept the air. He quickly helped fill my tire to the required PSI and I was in and out in under 5 minutes. Can't recommend this location enough. read more

I had a flat and we have always had a good experience with discount. They have a tent spot where you check in and then they have you park and can wait in your car until they're ready. I did end up waiting about an hour by it was a Saturday midday so they were busy. Once ready I pulled my car up and they were able to patch it and take my spare off and put it back along with my patched tire. I love that this is free and I was on my way after. The customer service has always been friendly and helpful and I never feel pressured. read more

Don't waste your time with this location of discount tire. If I were you I would go 5 minutes up the road to the other location to receive better service where they listen to there customers request and don't put them in a situation where you now need to buy new tires because they didn't bother doing what you asked. All these guys are, are sales men that act like they care but all they care about is the commission they make when selling someone new tires. The 2 mangers at this location Dick and George are a joke so please don't even bother and go up the road to a different location. They want to meet their goals as a store and that's clearly all they care about. They don't care about fixing there mistakes they caused with a long time customer that has spent thousands and thousands of dollars with them. So I can't wait to take my business and all my family and friends business somewhere else because it will no longer be with these bozos read more

I stopped into Discount Tire today to have my tire checked it was visibly low and indicator light was on. This isn't the first time I've been dealing with this one tire for a few months now needless to say it's been a little bit of a struggle these Past few months so I was hoping to just get it aired up and be on my way unfortunately I needed the tire today The sales person Brant did a real solid for me today. Needless to say I'm back on the road two brand new tires and a if not for Brant and awesome team at discount I would probably be on the side of the road somewhere I've been a customer of discount for years and Now. I will never go anywhere else for my tire needs. Brant you the MAN!!! read more

Fast helpful and nice clean place and they honor there products and if your tire goes flat they will replace it for free

I am not knowledgeable of tires but went to this location for help. Ryan N was professional, knowledgeable, helpful, personable and just who I needed to answer my questions. I was stopping in for pricing but because of his amazing attitude, I replaced my 4 tires on this visit. Thank you, Ryan. Discount Tire is fortunate to have you on the front line!! read more

Zef was Amazing! He turned a bad situation into a fantastic one! I ordered tires and had a appt. first thing in morning. Tires didnt come in, but Zef CALLED ME TO UPDATE ME! Then he called me when they came in and GOT ME IN AND OUT! Thank you Zef, excellent work read more

I just got off the phone with someone inside of this location, while they were nice enough to me on the phone, my complaint was basically waived away like it wasn't a big deal. I am currently sitting out here in a very long line of cars waiting to have the tires checked. The person that is doing the tire checks is taking an enormously long time to get one car done. I have timed it, and right now it is taking him exactly 10 minutes and 35 seconds to finish a car. I have never had this issue before any other location. The person inside, when I told him what was going on, told me that he was going to power through as quickly as he could and he just, this dismissed me. It's unnerving when you need to get help because you're literally wasting gas, and the person just acts like your issue isn't a big deal. The space not like a Karren issue, but I promise you it's not a Karren issue. This is just, a regular person watching all of these people have to sit here and waste gas while we wait on somebody who obviously doesn't know how to do their job. Appreciate the kid, somebody really needs to help him. This is ridiculous. Anyway I've never done business with this place before, only other Locations, but this one doesn't seem to have their act together. I don't know if this is a regular issue with just the tire check area, or if this is a serious problem with this location. But I'm just letting you guys know now that if you come to this location, you're probably probably gonna wait a very long time to get your tires checked. read more

This was my 1st time using them....& despite the 1 star reviews regarding time....I can honestly say it went surprisingly good. I order my tires in advance with them & as soon as they arrive....they called to have them installed. The installation process took less than 40m! For 4 tires,that's pretty fast. Communication was on point....from the front desk to the guys in the shop....to receiving text messages on how my service went. Would highly recommend this location for any tires need. Only thing I would suggest for ALL Discount tire locations to have is an alignment machine/rack. Alignment is highly recommended to protect my investment. read more

Always busy, but they get you in and out as fast as possible. They're not standing around doing nothing. They're busy because they're good. Been coming to discount tires for over 20 years and never had bad service from them. Always took care of you and make sure it's done right. read more

Worst time management I have ever seen from an hour and half it's going on 2 hours I have never seen this that bad I will never come back I'll definitely check some other place before coming I suggest everyone be cautious coming in read more

Sorry to say I have had many issues here. Called this morning to confront a issue that was caused from there lifts that I didn't notice till maybe a week after a tire rotation here. Had some young lil lady doing my tire rotation. They tore my upper shock mount right off my frame and I have no way to prove it because who thinks this will happen getting a tire rotation read more

Discount Tire - Damage caused from there lift beware inspect your vehicle when leaving this location - Tires Near Me - Peoria, Arizona

67th ave & Peoria, Peoria AZ. Don't go to this branch. I have just had the worst experience from a discount tire manager in my 30+ years of using their services. I was just having tires balanced on a new used vehicle. I dropped the vehicle off and there was no discussion of price or previous service. I was expecting to pay for the balancing. When I picked the vehicle up, I asked what might have caused the wheels to go out of balance since I had the wheels balanced (by another vendor) and the manager went totally defensive. I was wondering if some other mechanical issue might cause the imbalance. Regardless, the guy is not fit for consumer interaction and is very poor at reading customers. read more

This is for all Discount Tire stores. I've been a Discount Tire fan for about 40 years. I can truthfully say in all those years I've NEVER had a bad experience at any Discount Tire that I've gone to. The staff at every store that I've gone to has been professional and at the same time friendly! They work as expediently as they can to get you in and out as fast as they can. They rotate your tires and check them for leaks for free. They are truly a phenomenal franchise. I went on the Internet once and searched their website and learned the story behind the original owner! Great stores!! read more

Amazing service!! My tire was leaking air on my Lincoln, so stopped in here to have it looked at. They warned me that if the tire was unrepairable they would have to replace it and could not put it back on, and also that they didn't have my tire in stock. So immediately I'm thinking they are just going to tell me it's not repairable so I have to buy a full set of new tires. Nope, they repaired the tire, and they did it for FREE. This is the type of customer obsession that generates buyer loyalty. I will go out of my way to come here when I'm due for tires, and if I can't make it to this location, I'll be looking for another discount tire. Well done team!! read more

I've been to this discount tire more times than I'd like. I have a knack for running over nails. I'm immediately greeted and added to the waitlist. I don't normally wait long before they check out my car and finish the check in. The last time I was here for a bit but that happened in the middle of the day so it's expected. They're always so friendly and efficient with their time. I 100% recommend getting the warranty on your tires. Considering how many times I've been here I'm so thankful I did. Instead of costing upwards of $200... it's cost me between $20-$30 to get fixed and replaced. read more

This is the most inefficiently ran discount tire I have ever experienced. A lot of time wasted by the employees due to poor communication habits between them. I recently got a flat tire and had my vehicle towed to this discount tire, which is near my home. It took them over 3 1/2 hours for them to put on the spare tire for me. They ordered a replacement tire, and when it came in several days later, it wasn't the same brand of tire as the other three on my car. The tread is very different which can cause some other issues if you Google it. Lastly, when they put the spare tire back in the trunk of my car, they didn't set it in its cradle properly, leaving all of the tools exposed, and the tire unfastened. I couldn't even shut the protective cover over the spare tire cradle. Poor customer experience and poor quality overall. read more

I went in needing a slow leak in one of my tires repaired. Kathy helped me out from start to finish. She was transparent and very helpful. Honest business that didn't try to cost me an arm and a leg. I will be back in the future, thank you all! read more

Amazing customer service. I was a walk-in to have my tire patched for a nail. The check in process was very efficient. They got me in and out in an amazing quick. Efficient and courteous service! read more

Really impressed with their customer service and their honesty. Drew was so very helpful and really easy to work with. My tire light continued to come on, they were so quick to look at my tire, fix it, and no cost whatsoever. With all the craziness going on right now they were still so quick and really nice. read more

Went in this morning without an appointment. The center mgr., John, greeted me personally and professionally upon walking in. No passing me off to another service writer (salesman). He asked me how he could help me, I explained what I needed, 2 new tires and a new spare, on my 2008 Dodge Ram P/U truck. I needed large tires; P275 60 R 20's. My spare was a temporary with 17" rims. He said he'd make everything work out for me after I told him of my nightmare experience with WalMart Tire Centers He quoted me a price! Gave me a time of completion then thanked me for my business. I did not have my wallet with me as I left my house quickly this morning. He said he'd take care of that with me by the noon time completion promised. I left him my truck key and my wife picked me up. I received a call from John at 12:04 p.m. I had to return his call, and he advised me the total price would be about $20 less than what we had discussed! He'd given me a quote, so this was a great surprise!! I couldn't get back to the service center before they closed today at 6 p.m. I gave John my card number for the payment, and got my truck back with no problems! Not only made my day, but earned a customer for life for my truck and wife's vehicle! Congratulations Discount Tire and thank you so much John! I will see you for the rest of my tire needs! read more

This Discount Tire usually is packed. I got there 10 minutes before they opened and there was a huge line already!! They were very helpful and quick as I was in and out in an hour total, getting 2 tires. I will always recommend Discount Tire, but the wait times throughout the valley differ, so consider yourself lucky if there is no wait at the location you go to! Very pleased with the service and I will continue to go to Discount Tire in the future. read more

Love discount tire but I will now be avoiding this location. They originally quoted me a 1.5 hour wait time and I ended up waiting 3 hours with little communication as to what was going on. I understand they have appointments scheduled but if they are at max capacity do not promise customers a certain time frame and not meet expectations. read more

This location is my favorite to go to! Mel working there is amazing! She helped me out with some new tires! everyone there has great costumer service. I go out if my way to come to this location. Discount Tire in general has amazing, reliable warranties! read more

We were very happy with the customer service yesterday however very disappointed they charged us for replacing the lug nuts they destroyed. When the gentleman (one month) on the job took off the tire for repair he stripped the lug nuts so I had to replace them $3.00 x 2. So the lesson learned - take a picture of your lug nuts prior to them touching your car so they can't charge you for the lug nuts they destroy. When I explained my experience with the store my husband told me that he gets good service every time he goes in. I told him I think it has to do with new employee using the gun to remove or replace the lug nuts. Again, the service is good but disappointing when they don't take responsibility in stripping the lug nuts and want the customer to pay for their employees error. Thank you read more