April 17, 2020 brought four different vehicles into discount tire today to get free tire rotation. All the guys working there have been wonderful, very conscious of the coronavirus and having you pull the vehicle in yourself so they don't even get inside. Very friendly very helpful and all 4 rotations free. Highly recommend this store. read more

Discount Tire - Working smart and fast! - Tires Near Me - Tempe, Arizona

Follow thru. Courtesy. And Quality fulfillment. The good guys that work at this location delivered exactly as they promised. When you keep your word, you keep your business running. I am impressed. From my first inquiry call with Sergio to Justin. Let's add Attentiveness to the overall satisfaction of our experience today. Our four new run-flats cost us $1196 and with the safety that we feel driving now.. it's worth it. Customer service excellence is what we felt and experienced. Great job! Five Stars was definitely earned! One Love and peace and light! ‍ read more

Short story: HIGHLY recommend this discount tire. Can't beat their customer service, their professionalism and their speedy service!!! Long story: I recently put a lift on my Jeep and have been shopping around for new wheels and tires for a few months now. Honestly, I am truly grateful that I decided to stop by Discount Tire. The service I received was super fast & very meticulous. On top of that, all of the staff I interacted with there were professional and nice. However, Jordan took customer service to a whole new level, making my experience not only smooth and easy, but fast and enjoyable! He took his time as I indecisively looked at pictures of wheels he showed me. He explained the details of the machinery on the wheels and helped me understand everything I needed to know the make the right pick. Ultimately, I ended up ordering wheels and tires from discount tire solely because of Jordan and his ability to be personable. I felt like I was joking around with my brother the whole time- it was great! Not to mention, it was the first time I had been in an auto shop and the salesmen didn't talk down to me for being a woman. I can't stress how great my experience was, but I'll say this- they have a customer for life because of Jordan! read more

Very organized put customers first. And carrier great wheels and Tires. Been doing business for years. Great Staff.

I have attempt at three times to have the air in my tires checked. With the change of weather it is expected to be long lines but no matter what time of day they still only have one lane & person doing it and at least 10 cars ahead and behind. Correction they have two people doing it. One walking around with his handheld device looking at your tires and another guy putting air in your tires. Ridiculousness and sketchy!!!! All of my tires are fairly new and purchased through them. The experience caused me to mistrust and wonder if they are putting nails or screws into tires to drum up business and take advantage of the weather affecting tire pressure. And they are having you pull into a bay away from other customer eyes rather than doing it outside like normal. Tire pressure changes every spring and fall with the rise and fall of temperatures everything about this experience was very sketchy and I won't be going back to this location. read more

Our GMC Yukon was due for new tires. The discount tire store on South McClintock in South Tempe is my "go to" place for tires. We not only needed tires but we wanted to upgrade the wheels and discount always has tire and wheel packages available. Sergio helped us with a new set of Michelin's and a sharp looking set of wheels. We had to order the wheels but they showed up within two days. Discount Tire offers appointments and that is the best way to save time when buying tires. The price we paid was reasonable and Sergio found us an immediate rebate on the tire portion as well. I scheduled the installation appointment & the entire process took less than an hour. If you need tires or related services this is where you need to go. Always great products at reasonable prices & excellent professional service. read more

I really tried to give this location a try because in the past I've been a very loyal customer to discount tire and have only purchased through them but unfortunately I'll be looking elsewhere. I've come to this location a total of 3 times now and leave upset almost everytime. The first time I wasted an hour in line waiting for air in my tires then left because I was barely getting anywhere at this point but I understand it can be busy so I left because I had to return back to work since my breaks are only an hour long. Then I returned the next week after calling and asking when is a good time to come to get in and out, well last Monday I wasted my entire lunch break again getting air in my tires ( was not in an out took an hour for air) . Well this time I got the air and asked how to schedule an appointment to get my tires rotated. Well I scheduled it a few days in advanced I asked to assure I would be able to get serviced within an hour since I work 2 minutes from here. So I left work came 5 minutes early for my appointment and then they tell me it's going to take at least an hour ( if not more) for them to just start on my car. My question is why have appointments then? As a teacher I have to find someone to come cover my break during a specific time so if I have appointments I make sure to get the hour covered, and I rushed out to ensure I wasn't late. I wouldn't go through all of the stress of leaving and rushing here to be told they can even see me during my appointment time. So if you want to waste your time then come here but if you like to have scheduled appointments and ensure you are seen during your promised time save the hassle and go elsewhere. read more

Off-Roaders, rejoice! Look no further! Robby and his team went way further than any company I spoke with when it came to wheels and tires. I checked with Desert Rat, SDHQ, Doetsch Off-road, Trailbuilt.com... 37" tires are harder to come by then I was expecting. Having a Jeep, I needed 5 complete sets. Furthermore, a new DOT compliant bead-lock style wheel just released in the market that baffled all but I person I spoke with at all those shops. I just needed the tires. Robby at this Discount Tire on the corner of Warner and McClintock in Tempe impressed the heck out of me. Robby first tried to find the 5 tires I needed all over the country. Out of curiosity, he asked me about the wheels. I already had it in my mind that Discount Tire wouldn't be able to help me because of the type of wheel I was looking for. I gave Robby the part number and told me he was going to look into it. He also informed me he was going to check with the tire manufacturer to check on any availability of the tires I wanted. Robby actually called me back the same day! To this day, none of the other shops have called me back. Robby did all the research on the wheels and confirmed he would be able to get them done for me plus beat the prices of all the other shops I spoke with! Robby had to orchestrate tires coming from different states because there weren't five tires all in one place. He even kept me posted along the way. We discussed the assembly and logistics when I finally went in... Shop guys typically brush off people trying to speak with them about THIER business. Robby was completely genuine, professional and open to my input. I am so impressed with the level of customer service here. The entire team working when I went in were all genuinely nice people. That's hard to come by when it comes to automotive shops. I am so thankful for Robby and his team. It was like a breath of fresh air. I feel lucky that I came across him and the team here at Discount Tire. Thank you Robby! You're the man! read more

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Jason is awesome!! Brought my Audi in for new tires and he was instrumental in helping me find the right tire and price!! Excellent job by Jason and his team getting me back on the road!! read more

Was great service from JP. Very attentive and polite. Thankfully my car was returned and tire was repaired as promised.

Ryan and his guys took great care of my MINI Cooper, they were very accommodating and solved the issue that I had with my tires. The service at this locations, and others has always been great! Thanks again for what you do because it's greatly appreciated, your customer service and commitment to satisfaction was obvious! read more

Discount Tire - Tires Near Me - Tempe, Arizona

I went in with a flat, asked for a fix or replace. Some manager guy with a chipper voice and a fake smile looked at the tires, said I needed to replace both fronts and quoted me at close to $400. I declined. I had just purchased the tires a year prior, he didn't know that til he looked in the system. He said it was because I hadn't rotated them, but they had 8500 miles on them so it wasn't dire. I declined again. He made it sound like I was being dangerous and tried to make me feel bad about not purchasing new tires to replace my one year old tires. I asked a few of the other employees if this sounded like a necessity and they said no. I have photos of the wear on my tires and they are not "in need of replacing" according to everyone I asked at Costco. read more

Courtney is amazing, she's the reason I came back to this shop. She's reliable, courteous, will get you the best deal and will work with you on scheduling to make it work for you. I got a bunch fixed a couple weeks ago and she got it all done for me, few weeks go by and something hits my car on the road. I came in panicked and she took a look at my car no appointment necessary and helped me fix the problem in less than 15 minutes. She's a legend. read more

Normally I am always expressing how wonderful their customer service is at this location. The last time and today especially their customer service is the exact opposite of what I have come to expect of this location. Their staff was rude and unprofessional to me and will definitely have me looking at alternatives in the area. I am lucky there are MANY options for tires in this area so I am not stuck as a captive audience to TERRIBLE customer service. read more

Excellent and Fast Service! Came in on my lunch break. Got here at 11 on the dot to get 1 tire changed. It is now 11:12 and they are done! 12 minutes! That is a record. They also offered a military discount! I highly recommend :) read more

Discount Tire - Tires Near Me - Tempe, Arizona

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Came back from a trip to find a flat tire. AAA got me on the road at airport parking so I could go to my neighborhood Discount Tire. Had been planning to replace that tire and the other rear tire soon, so bought two new tires. They projected it could take 60 minutes or so, but said the guys in the back were working pretty quickly. It took about 20 minutes, nice surprise. read more

Wife stops by, nail in tire, she's told by Sergio she needs an appointment. Really, 5 days later. She drove with a nail in the tire for 5 days! Poor service. I buy a lot of tires for my company. Maybe it's time to look somewhere else. read more

It pains me to write this. I had a good experience up until they called to tell me my tires had arrived. During the phone conversation I asked if they were busy "no" we can get you in right away. Great how long will it take? Hour or less. Great I'll be there in 5 minutes, I arrived in 6 minutes and saw a packed parking lot and full bays. I asked yet again are you sure you can get it done in an hour? Yep, shouldn't be a problem. Great. After EXACTLY one hour my truck hadn't moved. Just as I was getting up to ask for a refund someone ran to my truck and pulled it into the bay. After being there for an excess of 90 minutes I saw a trend in their answers. "Be about an hour"was said over and over. The good news it's the last set of tires I will ever have to buy for this truck. I will never never shop here again. read more

I am updating a review I have posted and cannot figure out how to remove it. I had some issues with Discount Tire a couple of weeks ago. Since that time, the manager and I were able to discuss the issues and get them worked out to a mutual agreement. I am impressed that a manager would step up and reach out to a customer and talk about it. We need more people like this in our businesses Was sure nice to have him take the time. read more

What a well run business! Arrived at 8 AM and it was packed. Once helped I had 4 new tires installed within 1 hour - wow!! Great, knowledgeable staff! read more

Visited this Discount Tire location for the first time today and had an overwhelmingly positive experience. Was blown away by the level of customer service and the quick turnaround time on getting my car fixed and returned. Connor, the technician whom I interfaced with, did a phenomenal job. Will definitely be coming back here for any future tire needs. Well done. read more

They did an amazing job. Ryan was very friendly and was able to get me in and out. This place was very professional. Unfortunately I had worse luck with other discount tires today. But at this location, Ryan helped me with everything I needed. read more

THEY BROKE MY DRIVERS SIDE HANDLE. I took my car to get new tires and left with a broken inside drivers side handle. I was not told the staff broke anything on my car and had to find out when I got home and couldn't get out of my car... The front office staff was nice and helpful but whoever worked on my car must've locked themselves in the car and tried ripping the handle off to get out. Will be submitting a claim to hope I can have this covered by discount tire... read more

I came here today after trying another Discount Tire that had a three hour delay for service... I had a screw in my tire and I needed to get it fixed so that I can go up North with my son to get him to summer camp in time. I went into the lobby and I told the clerk that greeted me my situation and I explained that I didn't buy my tires there, he said that he could get me right in and get it taken care of immediately and there would be no charge as long as I would consider buying my tires from Discount the next time. True to his word they had me in and out of there in about 30 minutes and everybody I encountered was super friendly and helpful. I can't be more pleased with my service or recommend these guys more highly! read more

I can see why they have excellent reviews. Impressed with their efficient check in, quick diagnosis and transparent service. They work so quickly, impressed that I arrived at 8am and on my way by 8:30 with 2 new tires and a flat fixed. Was able to witness how the manager collaborated with his staff - very impressive. read more

I brought my truck in for a balance and rotation. the vibrations were worse after the fact so I brought it back and the mechanic said it was way off. upon leaving the facility two of the caps on my wheels flew off because they were not put back on correctly. A lack of attention to detail on two different accounts. read more

Came here to get my tired filled up and was informed I had a nail in my rear tire and they could fix it for free. I then go inside and talk to someone else and was already asked to buy 3 things that I didn't need. The guy says if they cant fix it what do i want them to do with it, bolt the tire back on, replace with a brand new? and we told him that our financing company will replace a whole new tire if that was necessary and to just try and fix it, after he tried to convince us that our financing company was probably lying and i ensured him i definitely know the perimeters of my contract with them, he walks off and pushes open his door very hard and yells to an employee that they need to stop putting on a brand new tire, because i guess he had pre planned to just not fix my hole and charge me 100$? nice try. read more

Sloppy job balancing my tires and cross threaded my bolts and then told me the next time they couldn't rotate and balance my tires....

Amazing service!!! I'm from out of town & got a flat tire while passing through. I took my vehicle to this discount tire. They happened to be sold out of the tires that I had on my vehicle. The staff quickly came up with a solution & were able to order a tire that was almost identical to the ones I already had, ship it to the store & get it on my vehicle in the same day so that I was able to get back on the road. The staff was so friendly & so helpful. They definitely made me feel taken care of through a stressful situation. Thank you!!! read more

We went to the Discount Tire 1709 Southern Avenue location in Tempe with a screw in our tire. We are from Indiana and the staff was amazing! They were super busy and told us they could look at it in 45 minutes. We went back and they took it in immediately, plugged and patched the tire at no charge! We were so blessed to find Discount Tire in Tempe. Great staff and very trustworthy! Much appreciated from Indiana vacationers. read more

The best discount tire employee I have ever met! He was so helpful and knowledgeable about what he was doing! Definitely would trust Jayden with any of my cars! Will be coming back again and requesting him for my cars! read more

Discount Tire - Tires Near Me - Tempe, Arizona

I came in after leaving big o because I'd made an appointment and then arrived there and got told they didn't have the size I need after is been told that they had "many in stock for my car" earlier in the morning. I was highly frustrated and Skyler eased all of my frustration and made sure that every question I had got answered and I was getting the best deal and quality! Kyle his manager was also very nice and was very appreciative of being told that one of his employees had gone above and beyond to make me happy! read more

We have our tires warrantied through Discount and this location in particular are super helpful, courteous and eager to help. They offer an easy-to-drive-up Air Check and even in a brief interaction yesterday morning his customer Service was thoughtful and genuine (even at 8:15am). read more

Just wanna say I really feel like this specific discount tire location is dishonest. I may be wrong but hear me out. Firstly one day they told me my spare tire is hopeless and so I need to "buy" a new one...and that apparently a spare is more expensive so I need to buy an extra real tire instead. Took it to my dad and he literally adjusted it and just put air and walaa it's been good ever since. Today I go in to get my tire checked cuz it gets low sometimes, I wanted another opinion, Goodyear auto shop told me at two different times there is nothing apparently wrong with it and to just change all the tires in like 2 months. Today right off the bat he told me my tires are all hopeless and I must change them all rn or I'm putting peoples lives in danger in front of everyone there....very shady and manipulative I don't trust this place anymore. read more

I rolled in here this morning on my spare after hitting something in the road last night and completely demolishing the side wall of a tire. I knew I was also due for a new set of tires in the next 6 months or so, but didn't expect to be forced into the decision. Sure, tire places can sell you tires and change them and send you on your way. I wanted to take a moment to acknowledge the exceptional service I received at every step. Dustin was particularly friendly on the phone, at the counter, and when inspecting all my tires. Also, as customers started stacking up in the Saturday morning, several Discount workers behind the desk (and mechanics passing through!) would take the time to let those of us waiting in line that they valued our patience and appreciated us waiting. They were all genuine, and as a customer service manager, I know these behaviors are not common and deserve to be recognized. I've always appreciate the warranty Discount offers on their tires and never had a particularly bad experience, but this location was a bit more pleasant than others I've been to and it's because of the great staff. Thanks for making a stressful/expensive experience as easy as you can! read more

Great service! Quick and efficient technicians. Manager made sure everyone was greeted and helped quickly. read more

Discount Tire - Tires Near Me - Tempe, Arizona

Prices are decent, but deception is through the roof. I took my car to this location to get air and was told there was a nail in my tire and I would just need a repair. I didn't have time to wait that day. Scheduled an appointment and took it back a few days later to be told the tire can't be repaired, but a new one would only cost me $XXX - left disappointed and drove directly to another shop where the technician not only repaired the tire in 10 minutes, he showed me exactly what was being fixed and how. read more

Came in with a blow out, they took care of me and Carlos was awesome! My experience was top notch! Thanks Discount KMF read more

I had the best service here!!! And I am saying that considering I usually have subpar service but as far as getting a tire fixed Discount Tire is where I go due to convenience & price. Serjio corrected the service from my time before at another location & got me completely set up with the correct tires that my car needed. The service was fast, efficient, friendly, & Pleasant. By far the best location I have visited. read more

My first trip into this location was to figure out what was going wrong with my TPMS sensors. The salesman who i spoke with suggested that I replace all four sensors because he was unable to determine which of my current sensors was going bad. I asked the salesman to make me an apt for the same time the following Monday. Before I left this store the salesman went to check to see if they had all four sensors in stock for my car. He said they did in fact have all four sensors and would put these for sensors aside for me. Monday comes and I arrive at this location 10 mins before my apt. I meet with a different salesman and we proceed to go out to my car. The salesman gets the information that he needs from my car and we go back into the building where the salesman then tells me the price to replace all 4 sensors. I pay for the sensors and I then wait for my car to be to finished with the new sensors. After an hour I notice that my car comes out from the service area and is then parked on a parking spot. The tech that installed my sensors did not call out my name. I walk up to the counter to where the salesmen are and the salesman who helped me explained to me that they could only install 3 out of the 4 sensors. The salesman then suggested that he could call 3 other stores close to this store to see if they had an extra sensor and if they could get me in. I asked the salesman if he could call the store that I had said that was the next closet store that was close to my house. He called and then informed me that, that store was busy and their was a 2 hour wait. I made the decision to tell the salesman to make an apt for me for the following morning to have the 4th sensor installed. If I had known that this location did not have all 4 sensors I would have waited until they did have all four sensors in. I have been going to this location for several years now and unfortunately this is the first time that this experience has left me thinking should I take my business to another location. read more