I did get a better deal with Fidium and my connection is better in a couple of ways: I no longer…read morehave to reconnect to my Internet when I log on. 90% of the time over the last couple of years, I had to. With Fidium, no issue. I added a VPN that worked without issue for 6 months. Then, I experienced that I could not connect to any website unless I turned it off. So my 3 year contract was essentially useless. Both problems corrected themselves with Fidium. Discontinuing Breezeline was ridiculous. I tried on line to discontinue and they were not helpful until I told them why. Only then did they tell me they could not help me and gave me a pre recorded number. This pre recorded number asked my address but only allowed me to type 1 number, no more spaces. I tried over 3 days, many different attempts and hours wasted. If you finally get through, be prepared to wait forever. Be prepared to be disconnected several times. I wasted so much time, was even barred from entering the billing portion listed on their site. I was prepared to drive to their physical location after 3 days when I finally had a successful connection. Still, the why, and offered a deal from Breezeline. I refused. It should be illegal for it to be such a difficult process to DC services. It should be an easy process on line once your account is verified. And, I had forgotten, that at one time on the website as I was trying very which way to DC, the typed response on their site was that if I was to proceed, my data was not safe. I took a pic of that, but have since deleted it. Wanted to forget all about Breezeline!

No US based Customer service CSRs speak broken english at…read morebest Double debitting of checking accounts Refusal to reverse charges No way to contact local office without walking in, no local phone contact. Working out of state makes this problematic. Uptime and average speed ratings are a best guess on the carriers part TLDR: The Government offered them money and they took it, don't have the skill sets to provide the services offered, avoid at all cost

To start with we moved from one town to the following town and I wanted to keep dish. What a…read moremistake that was! They showed up at new house. The installer said we had to have 2 televisions on wireless. We have 4 tv's same as the other house. He didn't want to go under manufacturered home here. And they keep trying to sell you stuff while they're here as well. Well one week went by and they shut off our wireless joeys no notice. Had no idea what the problem was. Unfortunately, calling them does not help you're talking to someone from El Salvador. They said they shut off the wireless because we weren't supposed to have them. I really don't know the reason why. I have to tell you I will never deal with them again. It's too bad when you have a problem you have to talk to someone from another country. Still not resolved want us to pay for them to turn it back on for the wireless. Time to move on

Having all receivers shut down and restarted a number of times on all boxes for a my number of…read moredays. After 3 days of this I called dish. Not sure if the fix will work but not willing to provide a credit to our $150 a month bill unless it continues. Not happy and like many starting to switch over to streaming via the Internet.

Understaffed and slow I've seen 3 people leave because of how long the wait. Nobody to says…read morehello to u and put on list. So you end waiting longer. So frustrating. It also would be nice if the store and customer that you call were the same page.

I wish I could give 0 stars. This place has been giving me the runaround for days. One of the…read morephones on my account was not working, had multiple problems. No big deal, it's usually pretty easy to get a replacement. Started online, and the website took me to Apple Care at Best Buy for repair. They couldn't repair it, told me to go to Xfinity for a new phone. Xfinity told me to file an insurance claim with Assurant. Assurant wouldn't let me do that because there wasn't an accident with the phone, it just stopped working and was essentially a defective phone. Called Xfinity, told them what happened and that I was being sent around in circles. They told me that yes, I absolutely do have to get a new phone from the local Xfinity store. I was wary of this because my local Xfinity store had just sent me to 2 different places, but they assured me they would note my account so I would not have any further problems. Went back to this Xfinity office the next day and was given the runaround again. They told me I had to go to the Apple Store in Manchester. I told them I didn't want to do that just to be sent in circles again, because at this point I don't trust any of them. They told me there was nothing they can do for me. Said that the apple care at Best Buy isn't really apple care, and I should have gone to Manchester in the first place. I tried to tell them that their website put Best Buy at #1 on the list of Apple care service centers by she didn't believe me and told me I was incorrect. I'm tired. I'm just going to send my phone in at this point and let them figure it out. Worst service ever!!

Awesome service! Brought in an old video cassette and they were able to transfer it to a disc and…read morestick for a great price. I will never go elsewhere!

Cannot say enough good things about Marc & the great service I received here. I had an awful…read moreexperience with Legacy Box & then I found Goodheart Media. I had received many old family slides from the 1960's & our whole family was excited to see what they were. Someone was actually going to throw them out! Service was outstanding. He is a very pleasant man & the turnaround time was fantastic! Just wish I found this place before waiting over 2 months with Legacy Box! I highly recommend Goodheart Media, you wont be disappointed!

I've been struggling with my AT&T service ever since I moved from NM to NH several months ago…read more Limited coverage, slow mobile data, dropped calls, just awful. I went into this store to get the info that I would need to transfer to a new carrier, but the young man who took care of me suggested that the issue could likely be my phone, not my AT&T service. I was interested in what he could do (I'd called Customer Svc numerous times but never reached ANY resolution after each hour-long phone call), and within 20-30 minutes he had performed several updates on my phone that took care of ALL the problems I've been having this whole time, 100%!! I learned a LOT about my phone just by listening to him, and I had always considered myself extremely tech savvy. Thank you AT&T retail store, you're awesome!!!!

I live in Manchester and drive to concord JUST to come to this location! The past couple times I…read morehave been in to upgrade my lines I have always been met with the best customer service. These people are SO NICE and actually are willing to help you with any questions you have.... Lauren is seriously AMAZING! I completely trusted her with all questions and needs. She was personable and sweet. She knows exactly what she is doing when it comes to her job. I literally feel so comfortable with her not messing anything up when it comes to my cell phone, and that says a lot!! I appreciate her SO much!! The guy there was cool too :)

As an Event Specialist serving repeat corporate clients, I continually strive to raise the bar with…read moreevery project. Agape Media has become my trusted, one-stop resource for delivering exceptional results and helping me exceed client expectations. Whether capturing a live event, producing a documentary, or supporting a complex business project, Jason and his team consistently transform ideas into compelling visual stories. With only a brief explanation of my vision and my clients' goals, they creatively develop high-impact productions that not only meet expectations but often surpass them. Their ability to deliver a "wow factor" while working within the client's budget is truly remarkable. What sets Agape Media apart is their unwavering commitment to excellence. The integrity, professionalism, creativity, attention to detail, and state-of-the-art equipment they bring to every project are second to none. Jason, Garrett, and Corey work seamlessly together, creating what I can only describe as a dream team. No matter how demanding the timeline or how many unexpected challenges arise, they consistently deliver on time and with exceptional quality. Their reliability and dedication give me complete confidence that every project will be executed flawlessly. I highly recommend Agape Media to any organization or individual seeking a professional, innovative, and dependable media production partner. Their work has repeatedly helped me create memorable experiences for my clients, and I look forward to many more successful collaborations in the future.

Not to be relied on. Great sales pitch in the beginning, but follow-up support is non existent. I…read morehad to fix everything with Dish, Vonage and Xfinity myself.

I've been forced to use this company for a HughesNet install and have been dissatisfied by their…read moreunprofessional and disrespectful attitude and workmanship. They don't show up on time and don't care about the quality of their work. The first time they came out they installed the dish and modem and were 2 hours late. They just came back to repair their work a month later after some ice fell off the roof and broke the cable line. How? Spliced it and left it in place for the next ice chunk to take out after the tech said "why am I here?" like his breaking 2 appointment times and being 6 hours late wasn't a problem. Don't let this company near your home or business! Horrible,

Whatever you do, no matter what, never, ever use Hughesnet. I was in a situation where I didn't…read morehave a choice - Hughesnet was my only option so, unfortunately, I was stuck with them for 6 years. Over that period I had chronic problems and horrible support service. My service was constantly turning off, buffering, or missing either sound or video. Just during regular post dinner viewing hours the service would shut down as much as 5 or 6 times requiring me to unplug and then replug the modem. We bought a new modem thinking that may be the problem but it wasn't. When I called service my average wait time was 20 minutes and then each service agent followed a script which was often unintelligible due to a lack of English language skills. When I finally moved and ended my service I was told that I would need to retrieve the equipment from my roof or be charged $300.00. Hughesnet said they would send someone out but it would cost me $100.00. I'm 57 and getting up on my roof was not an option. After 6 years and nearly $6000.00 spent on service I was charged for removing the equipment. Then I was told that I had to return the equipment myself - the removal technician could not take it. I was told a prepaid box would be sent to me to return the equipment and I had 45 days or I would be charged $300.00. After 2 weeks and no box I called, and then 4 weeks later I called again. No box was EVER sent. I paid for the equipment return myself. This is a scam conducted by HughesNet to squeeze every last dime from you. No box is ever sent in the hope that you will forget to return the equipment. And lastly (yes there is more), even though I ended my service on June 6th, I was charged through June 19th - a full months payment - because that is one of their contract stipulations. My contract ran from the 19th to the 19th so I was charged a full payment. Hughesnet is out to screw people, they don't care about you, your service, or fair treatment. Avoid them at all costs.

Wow, so I am definitely NOT the only one complaining about customer service at this store !!…read more Unfortunately, few people posted the name of the customer service rep. Today I dealt with Chris. R U D E !!!!!!!!!!!!!!!! (To Verizon, and don't post under my post that you are sorry because you are NOT)

I needed to get another "Ultra" fast charger for my Ultra S23 so I went to the Verizon store…read morethinking it would be a simple buy. I went to the store and asked for a Speed charger, not "Ultra" but it was understood that I wanted that fastest charger. The clerk immediately picked out the most expensive FOUR OUTLET REGULAR charger for me to buy. I asked if it was a Speed Charger, as I noticed ALL the voltages on the boxes were the same and he said "Yes". I put down the most expensive choice he deliberately chose to earn himself the biggest commission and got the single outlet one. Took it home and within seconds of plugging it in realized it was a regular charger. It did NOT make the distinctive sound OR color that a speed charger makes. How does a Verizon tech not know that a phone TELLS you when it's a speed charger or not? Didn't they know they would get busted? Anyways, brought that charger right back to Verizon store and pointed this out. They didn't have a SINGLE Speed/Ultra charger in the store! Got my money back and took my business to Best Buy on the Heights and got my Speed Charger for HALF the price of even their SINGLE outlet regular charger. I have more Technical Knowledge than most of the staff and feel like I should be working there or at least paid a stipend for doing tech support on their own products. Verizon store; here is a clue, get some Ultra chargers in your inventory and stop trying to pass more expensive LOWER voltage REGULAR chargers as Speed chargers. The screen cover they installed on my S23 was a joke as well that started coming off almost immediately. Underhanded and aggressive tactics.