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    Divine Animals by Dez

    5.0 (3 reviews)
    Closed 9:00 am - 5:00 pm

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    Services - Divine Animals by Dez

    Bath and groom only

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    1 year ago

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    2 years ago

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    Pawlished Paws Boutique & Spa

    Pawlished Paws Boutique & Spa

    4.2
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    First time bringing my Siamese and Ragdoll in and I couldn't be happier with the experience. Johnny…read morewas communicative the whole time, patient, and clearly knows what he's doing. Both cats came out with matching sanitation shaves, trimmed nails, and fresh baths, looking and smelling like they deserve. They came home calm and relaxed, which says everything about how well they were treated. Thank you so much to Johnny and the entire Pawlish Paws team for taking such great care of our royal pair. We will absolutely be back!

    I've been coming to Pawlish Paws for over 15 years, and they have always provided good service…read moreuntil I brought my Bernadoodle in for grooming. My son brought our Bernadoodle in to be groomed, and they convinced him that he was matted and required a summer cut. My son reluctantly agreed, and they completely shaved him. To do a summer cut requires no finesse in grooming, and they charged me $189 for a cut that took less than 15 minutes that is no different than a farmer shearing his lambs. Here is a picture of what matted hair looks like, and pictures of my dog before his summer cut. If you look at his summer cut, check out his ears and tail, you can see they did take the time to brush out. Which means they were too lazy to accommodate us. I also pointed out to them that when I brought him there last year, they were accommodating to my request of a trim and could pull up the record on their system. They made the excuse that they couldn't do it because their system was in transaction mode. I question their integrity because they used to list the prices of the services they provided. Now they can subjectively name their prices. I expressed my concerns, and this group of employees quickly dismissed me, saying my pet was a big dog, therefore it cost more, no bigger than my Huskies, which I paid far less for grooming. If you have experienced this type of customer service, stand your ground and demand that they meet your needs/desires for your pet's grooming. What happened to that friendly family atmosphere?

    Moondoggies Pet Spa

    Moondoggies Pet Spa

    4.5
    (130 reviews)

    Terrible experience. Before I dropped my dog off, I explained that she doesn't like being groomed…read moreand that whoever groomed her before I adopted her may have given her a bad experience. They assured me they could work with her. After I dropped her off, they even called and asked for permission to put a muzzle on her so they could continue. I also offered to stay and help comfort my dog during the grooming, but they told me it wasn't necessary. About two hours later, I received a call to come pick her up. When I saw her, I was shocked. She looked terrible. They didn't even groom her face, and she had multiple cuts on her ears and face. To make matters worse, she was still wet when they handed her back to me. They told me my dog was aggressive, but at no point did anyone call to let me know they were unable to safely complete the grooming. Instead, they waited until I arrived and then tried to charge me extra because they said it took two people to work on her. I have a 1-year-old Maltipoo who is incredibly sweet and loving. I understand she gets anxious during grooming, which is exactly why I was upfront about her behavior from the beginning. I expected patience, communication, and professionalism--not for my dog to come home injured and with an incomplete groom. I will not be returning. Not only that, but the groomer who worked on my dog was extremely rude and unprofessional, and the owner of the shop allowed the disrespectful behavior. She repeatedly kept telling me my dog was "bad," constantly talked over me, and spoke to me in an aggressive tone when I was simply trying to explain that the additional charge should have been communicated beforehand. They had no problem calling me to ask permission to use a muzzle and informing me there would be an extra charge for that, so they should have shown the same courtesy when they decided to charge me more because two people had to work on my dog. Instead, they waited until I arrived to tell me, which was completely unprofessional and unacceptable. And then they had the nerve to try to charge me $125 for a groom that wasn't even completed. My dog's face wasn't done, she came back with cuts on her ears and face, and she was still wet when they handed her to me. Based on the way the groomer spoke to me--being rude, aggressive, and repeatedly calling my dog "bad"--I left with very little confidence that my dog was treated with the patience and care she deserved. My dog is a sweet, loving 1-year-old Maltipoo who gets anxious during grooming, and I was transparent about that from the very beginning. I expected compassion and professionalism, not poor communication, disrespect, and an incomplete groom. i wouldnt even give a star but i have to!

    The people working are not professionals, no professional care for the dogs or grooming. Yelling at…read moredogs to "shut up" and being rude with that energy made me come out and post this. Pet owners beware!!!

    Nancy's Pet Salon

    Nancy's Pet Salon

    3.9
    (88 reviews)

    BEWARE .. BEWARE!!!…read more I'm writing this review to you today because I had a really surprising and frankly, pretty disappointing experience when I brought my schnauzer in for her recent grooming. I was really hoping for a specific type of service based on our chat beforehand, but what happened wasn't at all what I expected. When I booked the appointment, we talked quite a bit about getting her that classic, breed-standard schnauzer cut. That particular style is super important for her look, and I was assured that you guys were totally skilled in doing it. That's why I felt comfortable bringing her to you - I really trusted that his unique grooming needs would be met. So, imagine how shocked and upset I was when I picked her up and found shed been completely shaved! Her signature schnauzer coat, which defines her , was just gone. It was such an unexpected change and definitely not what we had agreed upon. When I asked about it, I was told it was because of "severe matting." And honestly, I have to strongly disagree with that my dog had some matting on her chest area and spout but nothing to that extreme of completely shaving her down . But more than anything, what really threw me off was the lack of communication. If there was genuinely a problem with matting that meant you couldn't do the schnauzer cut we discussed, I really, really wish I would have got the heads up about the complete shave down and given the option to take my dog elsewhere . A quick heads-up would have allowed us to talk through options, or I could have even come to pick her up. Making such a drastic, irreversible decision without my consent is a big oversight and a bit of a disregard for what I wanted for my pet. This whole situation is more than just a styling mistake; it feels like a real letdown in trust and communication. Seeing my dog like this is quite upsetting, especially after I went out of my way to choose a specialized service. In addition I was charged 80+ for the unauthorized shave down and according to the lady I was also charged for the muzzle they used on her !! Given this rather unsatisfactory experience, I'm sad to say I won't be able to bring my dog back to Nancy's for future grooming. And honestly, it makes it hard for me to recommend your salon to other pet owners looking for reliable service. Please see the photos 2nd photo is how they left my dog.

    Well, our regular groomer is on indefinite leave. My wife started researching some local groomers…read moreand she was pleased with reviews and made an appointment. Dropped off our chi wawa poodle and picked her up at time stated that she would be ready. Pleased with the cleanliness, friendly service and price. Also, she was very calm when we dropped her off

    Divine Animals by Dez - groomer - Updated August 2026

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