Dropped my dog at 5 30 on 7/6. Picked him up on 7/13 at 5 30. Guy in office said dogs did fine…read more Walked to the kennel to find my dog unable to stand or walk. Girl working told my wife he didn't eat all week. I carried him to the car and took him home. He never walked or stood again. Took him Monday 7/14 to be put to sleep. The vet at BAH examined my dog 3 days prior to his stay here and was also the one to put him down. He couldn't believe how bad he looked. I asked the office why they didn't call me. The response sorry they didn't tell me. I don't want a refund. I want you to close down. You have no business looking after people's pets.

We dropped our dogs off for a five day stay last week and when we picked them up our older dog…read moreseemed to be in distress. Plus both dogs stank so bad, I had to drive home with the windows open. My older dog is on medicine for an enlarged heart and another for a malabsorption disease. The woman who helped us picking up the dogs said that they did not give the malabsorption medicine to her but did give her the other pills. She said that she was not the one that did the intake (she was) and wasn't working over the weekend. I typed explicit notes on how much food, medication etc., the pills were organized in a pill container and I found that note crumpled up on the bottom of the bag with all their stuff. Over the next day my older dog was restless and panting so I ended up taking her to the emergency vet for treatment. She had fluid on her lungs and was put on oxygen and given IV treatment to remove the fluid. All in all it cost me $1,600. I truly believe they did not give her the heart medicine that keeps this from happening. I called and spoke with the owner who said he would "talk to the girls" about this and he was sorry. After thinking about this over the weekend, I called back and asked for a refund which I did not get. He said the girls claimed they gave her all her medicine, and I told him that I did not believe him. He said well he believed them and I was not getting a refund. It is clearly evident that I dropped off a dog exhibiting no apparent health problems and picked up a very sick dog. The owners really could have cared less about what happened. He basically paid me back with nothing but lip service. I will NEVER board my dogs there and recommend other do not use them. Side note: I live in Tallahassee not in California and I am not sure how my location changed.

If you're looking for someone you can truly trust with your pets, I can't recommend Whinnies,…read moreWhiskers, and Wags enough. Lauren has been taking care of our cats while we travel, and she consistently goes above and beyond. It's not just that she makes sure they're fed and safe--she genuinely cares about them. We always come home to happy, relaxed cats, and it gives us real peace of mind knowing they're in such good hands while we're away. She's reliable, communicative, and clearly passionate about what she does. It's not easy leaving your pets behind, but Lauren makes it a whole lot easier. Highly recommend WWW to anyone looking for a dependable and caring pet sitter!

From the owner: Officially established in 2021. Owner has been providing pet care for others for over 20 years. She…read morehas extensive experience with horses, dogs and cats. We're able to care for other barn animals and small critters as well.

I was looking for a place in Tallahassee that had a dog day care and was happy I found this place…read more I was shocked when I saw the pictures of the place because I was hoping there was an option for Humans to stay. The best part for me is they have a groomer there so while Mick (my dog) gets to play, he also gets groomed right before he gets home. They also have a complimentary free day to test out so if you're on the fence, it's free, why not. During my first visit, I got the feel it was a genuine day care and when my dog left it was like leaving my child for his first day of school. They cycle the dogs out that get to play so I was anxious to see how he does. They have cameras you can watch online. My dog is also timid around men but he felt comfortable around one of the male coworkers (Sorry I don't know his name). I didn't know how the grooming would go so when I got a call from Molly, I was ready for the worse. She told me he was fantastic and loved him. It was so unexpected and it made me so happy to know he did so well. Overall, my dog seems to like it (not sure because he's still learning how to talk) and I have had positive experiences with multiple staff. They answered all my questions and were amazing to Mick. I think if you are hesitant or have questions, just give them a call because they were more than happy to answer all my (clingy crazy dog dad) questions.

I needed paw pad fur removed from my Maine Coon's feet, and was fine with them getting the mats…read morefrom his nape. When I picked him up a few hours later, he looked like he'd just come out of surgery because most of the fur was shaved off around his neck! Just a couple of snips with scissors and combing it out is all that is needed, and what I usually do. They also shaved halfway up his two back legs! PAW. PAD. FUR. Guess where that fur is. There are chunks of fur missing on his body that I can't even comprehend the purpose of. $105 for the removal and what they called a groom. Don't. That's my best advice.

I had a last minute trip and needed someone to watch my two idiot dogs...out, feed, in…read more I got a text for every visit, photos, treats, and a follow up note. Perfect.

Diane is an AMAZING person and lover of animals! I trust her completely with my cats and dog…read more.. they love her to the point of making me a little bit jealous! : ) She truly cares about every pet she walks and tends to, spends real quality time playing with them, and always sends pictures and videos. She has a real connection with animals -- if one of my cats gets out she's always the one who can coax them back home. She also bakes treats that they really love. I recommend her 1000%!

Just not a good experience. The one that got her shots started hacking within a couple of days. I…read morecalled to talk to doctor because it was awful to watch - she was spitting up foam. I was told by reception they would pass info on to Dr. Todd, but told me it is probably a side effect of getting the Bordatella shot. Fast forward a few more days and it's getting worse. So I called again. First person who took the message said she had Tracheobronchitis (now I know what that is as I worked 4 years for a vet when I lived in Chicago) - aka Kennel Cough. Doc didn't call back so I called again - second girl I spoke to said I'd have to wait until end of day because doctor schedule was full. I just hung up - doctor called back and said it was a 'flu that was going around' - why lie? It cost me $90 for the meds. When I went to get the meds the girl told me that the 'kennel cough' would start being relieved within a couple days of starting meds. So that evening - the second dog started with the coughing and spitting up - had to pay another $90 for meds for her kennel cough. Here in lies the problem - both dogs are 4 years old - and have been boarded at other places many times. NEVER had kennel cough - or whatever NFAH wants to call it - but if you're going there prepare yourself for this. It's highly contagious and if they were to properly sterilize exam rooms, properly verify animal vaccines before boarding and properly sterilize kennels it could reduce incidents. My dogs have not been in or near any other animals since January. This was a direct cause of taking them to NFAH. I trusted them. Paid over $250 for shots, then another $180 for meds to get rid of the kennel cough they contracted at NFAH. Shame shame.

I have received outstanding services from the veterinarians, Dr. George Simmons and Dr. Shane…read moreBurkhead and their staff members

I had this company take care of my two cats while I was away for more than a month. They were…read moregreat! I got daily updates, photos, and the cats were well taken care of. I had them visit once per day, and once a a week, stay the night. They also brought my mail in and took care of some other things. I was really happy with their communication and professionalism and I will use them again.

Virginia was great! I got daily updates and pictures. I will definitely use her again.read more