We used this on our recent trip to Chicago and let me tell you I am a fan! It was a really good way to see the sights of Chicago without dealing with the traffic. The $7 a day was a steal! The only tip is that they may want to have more than one kiosk to pay OR a faster moving one.. seemed like the thing was on dial up or something also when renting the bike for the day .. you have to check it in to a DIVVY location every thirty minuets or else you will be charged more than the $7 a day fee. Our first time we did not know it and OUCH it had my pockets feeling some kind of way :( other than that I love the idea and wish other cities nearby my home would implement that kind of thing. We are excited to come back home to the bay and maybe try the bike sight seeing thing in San Francisco :) read more

I'm a year-round cyclist who almost always has one of my own bikes with me in rain, snow, or shine. I joined Divvy right off the bat to support bike share. I used it immediately a few times, and recommended it to others, and got a few friends to see its value, and then, over the winter, relied on my own bikes. That was last season. I have already used Divvy this spring twice - once just for a quick ride from lunch back to work, and once when downtown, getting from the el to my destination without having to hail a cab or haul my own bike in rush hour. What a boon to an already transit-rich city Divvy is turning out to be! I am so happy to be a member and to have the option to hop on a bike at any time. Divvy will drastically increase the vitamin D intake of a city starved for it after this brutal winter. So proud to be a part of it. Can't wait to see more folks out this year! The bikes are comfortable and handle well, even with the streets in terrible shape as they are. Sizing is easy, and you can't help but ring the bell at other cyclists and smile while riding upright. Get out and Divvy, people! It's fun. read more

Outstanding option for sightseeing. This was my first bike sharing experience and it certainly won't be my last. The convenience and efficiency of this service is unmatched. Rather than purchasing a Metra weekend pass for the same $7, I rented a Divvy for 24 hours to get to/from Mc Cormick Place and to tour the waterfront. The scenery along the lake was just stunning and the Divvy bike allowed me to pick and choose where I wanted to stop along the way. I also used it to get back from a great dinner spot which would have taken 30+ mins to walk. I will say that navigating around McCormick is no real joy which requires lugging that heavy bike up and down 3 flights of stairs there if you come over from the lake. There is also a lack of clearly marked bike lanes surrounding McCormick so be careful if riding on the street. Riding along the lake or in the park is a pure joy, however. read more

Love the concept. It's a perfect rental option for out-of-towners, especially since there are plenty of stations scattered around the city of Chicago. You can bike from one end of downtown to the other, from Millennium Park to Navy Pier, etc., and you're bound to find a station close by to drop off the bike again. Just be careful because even though it only charges you $10/24hrs, you'll only get 30 minutes each ride before they start charging you extra. It wasn't an issue for us, since it would take us about 15mins max to get to our destinations, but just letting you know in case you envisioned being able to pay $10/day to take the bike home with you. Because you can't. But, what's cool is that you get unlimited sessions within the 24hrs. So yeah, just get where you need to be, drop off the bike(s), and pick 'em up again to go on to your next sight-seeing journey :) The only "real" negative would be sometimes you'll run into a station with some technological issues. Whether it be with working the touch screen, or the code that was printed out for you doesn't work for the bike. This wasn't too much of a let down for us, because thankfully, another station was just about 10 minutes walk away. Keep this in mind when you're running close to the grain with the 30minutes you have for each session! We ran into 2 stations that had tech issues. It's not so bad to get to another bike rack though, it feels like they're on every 5-10 blocks. All-in-all, I highly recommend this for out-of-towners who are getting around on foot to see the city. Use Google Maps to find Divvy stations located nearby, so you can get an idea of where you can stop and go. read more

If I could give zero stars I would. Do not use this company!! Checked the bike in and their system wouldn't register it, raised 2 separate issues with customer service including pictures of the bike safely locked up. It's been over 24 hours and I haven't heard a response since my initial incredibly helpful update to turn app notifications on (what?? How does that possibly relate to my issue??) current ride time is 24 hours with no end to this nightmare in sight. read more

I won an annual membership to Divvy in October '13 through their safety video contest and have become a full-blown Divvy evangelist. I was already a regular cyclist, so Divvy didn't get me out on the road, but it did make my life a lot easier. Divvy allows me to ride home from work on a day when I couldn't ride my bike in the morning or vice versa. It's also perfect for situations where you know you are going out to meet friends for dinner or drinks after work and don't want to have to worry about locking up your bike or leaving it somewhere. Divvy turns 10 minute walks from the train into two minute rides. It also vastly increases the size of your lunchtime options radius. I've rarely had any sort of technical problem with a docking station, and I've never had any problems with the actual bikes. I love Divvy! read more

Awesome concept with a customer service problem. I love the convenience of Divvy. I'm a member and enjoy riding the bikes around the city. I find I'm biking more and driving less which I love. I have a membership and am the first to provide a positive review to friends and encourage them to give it a try. The problem comes in whenever I need any kind of support. Like most, when I need to get somewhere I'm relying on bikes to be available and in good condition and to be able to drop them off easily and get to where I need to go. Anytime I've had to call customer support I have a miserable experience. One early morning trying to get to work, I was on old for 10 min before getting a live person. The nice fellow who answered informed me he was the only person working at the call center that morning but if I called later in the day it'd be easier to get someone. Of course, I needed the bike then and by that point was taking a $15 cab ride to work. Just now I dropped off a bike. The station was being serviced and the mechanic there told me that even though there were spots open, I'd need to return the bike to a different station otherwise I'd be charged overage fees. I told her that if I went to another station I'd be late for an appointment. She was rude and acted like it was my problem the station was down. For such a great seeming brand, there are some behind the scenes customer service issues that are starting to impact my impression, ease of use and enjoyment as a customer. It seems like having a chicago based call center with friendly, local employees would be a positive change. read more

YOU NEED TO LISTEN TO YOUR ANNUAL MEMBERSHIP CUSTOMERS & RE-BALANCE BIKES! I call everyday about re-balancing and NO ONE listens. Today, every single Divvy station around my office building was FULL and there were about 20 of us riding around with NO WHERE to dock our bikes. THAT is a PROBLEM. I spoke with a customer "service" rep who said she couldn't hear me (maybe that is because I am riding around trying to find a place to dock my bike for 25 minutes). I then called back and got deaf Edna again, so asked to speak with a supervisor. Well, Supervisor had about 2 brain cells and didn't care. Got the usual run around. People are missing work and getting to work late. People cannot dock their bikes within the timeframe. You are violating the terms of the annual membership agreement. These are the stations that need re-balanced at 8:30 - 9:30 in the morning: Michigan/Lake; Stetson/S. Water; Wabash/Wacker Place; Columbus/Randolph. There are a ton of students, commuters, and tourists in that area using bikes. It is a daily problem. read more

When the city announced they were introducing a bike sharing service, I was skeptical. Residents who want to ride bikes already own them, I thought, and tourists aren't going to want to tool around on the congested streets typical of touristy areas. That was about four years ago. Today, I'm nearing the four year anniversary of my Divvy membership. I've been a daily Divvy commuter for most of that time, and I've amassed nearly 2600 rides. I donated the bike I once owned and use Divvy for all my cycling needs. I'm a regular user of the system, and I know its successes and its failures well. First, its successes. Divvy has a large service area and you can find a station in most parts of the city. Issues are rare, and when they happen the customer service is friendly and efficient. The bikes are usually in good shape, and they're heavy with wide tires, which makes them stable and easy to ride, albeit slow. (This is a feature, not a bug.) The process of checking a bike out and in is easy and fast. If you have difficulties with a bike, you can press the wrench button to report it. An annual pass is the same price as a monthly CTA pass. And the 30 minute time limit is enough for most trips, and if not, just do the ol' dock-and-checkout maneuver (a twice-daily maneuver for me when I lived about 50 minutes from work). Problems with the system are rare, but they do happen. First, you might encounter a completely empty or completely full dock and have to go to the next closest one. With my commute, this only seems to happen downtown where the station density is higher, so it's not a long walk. Also, I sometimes encounter bikes with a worn gear or chain, where the bike will slip off its selected gear unexpectedly. This is minor, but really annoying, and I always report these bikes when it happens. The provided basket is too narrow--they're designed for briefcases only, but there are so many other things one could use these bikes for, like grocery shopping, that are hindered by the basket size. And occasionally a station will malfunction, usually with the result that it won't register that you docked a bike for hours, or on one occasion, a couple days. When that happens, you can't get a bike back out without calling customer service, and it seems to be up to their discretion if they'll give you a code over the phone or not. (Once, I had to use my credit card to get a bike, and ask for a refund after the fact.) Almost 2600 rides and I've never had a malfunction lead to a truly lost bike, though, so don't let the $1200 charge for lost bikes scare you. Divvy is a useful addition to the public transit landscape. If you're going to try it, do so on a nice day where you're going to stop at multiple places--get good use out of that $10 day pass. Don't ride on the sidewalks (it's illegal), and obey traffic laws. Remember the 30 minute time limit. And keep an open mind--you might like it more than you thought you would. read more

I can't say I would recommend Divvy bikes for tourists looking to rents bike for day. Figuring out how the heck to actually get the bike took some time and not knowing exactly where the stations are can be stressful during minute 27. We went from Millenium Park up to Lakeview area and could not get a bike once up there after walking to two different stations. I read a lot of complaints about people wishing the bikes could be checked out for longer than 30 minutes but again, I don't think Divvy bikes are for casual tourists. I am only rating 4/5 because initially figuring out the Divvy system is rather confusing but this could also serve as excellent entertainment for bored locals. read more

As an avid bike commuter in San Francisco, I was pretty excited to visit Chicago and get a chance to test out their bike sharing program. I know that it's still early and they're probably still working kinks out, but a few observations: Pros: - Seems like lots of bikes are already out, and more are on the way. The stations already seem to have covered the major downtown areas pretty nicely. - The technology for the system was implemented very well. The check out process is easy. I love that you don't need to be a member to get a day pass. The on-screen prompts are easy to follow and the the website map is comprehensive. Some minor cons: - The kiosk at East Grand and North Fairbanks was out of order when I visited. - The flashing lights on one of my bikes, which I believe are supposed to come on when you check out your bike, were dead. Ultimately, a very fun and very convenient system off to a great start. I hope San Francisco can pull something similar together! read more

Divvy is a great way to get around the city. I use it going to work from my apt, and to my workout classes daily. I probably ride 4-6 times a day. It is super affordable, the bikes are in great condition, and there are rarely issues with dock stations having or not having bikes. read more

The Divvy bike system tends to favor people who LIVE in Chicago who know their way around and can plan trips. If you are a visitor to the city and have never rented a Divvy bike before it will confound you and you'll spend a lot more money than you thought you would. The process of getting the bike paid, out of the rack and on the road can be tedious if you're doing the 24-hour passes, particularly if you are traveling with several people. As others have mentioned you can eat up 10 minutes just getting your group started after everyone fumbles with their credit cards and codes. Since you start getting billed after 30 minutes that's a bit painful. But still for visitors it's a great way to see the city in a way that you just can't get from a cab or the L. Considering the cost of those options it's not a bad deal. If you have an annual pass it's a completely brainless, simple process that works well. Insert your plastic key fob into the slot next to any bike in the rack and it unlocks in a couple of seconds. If you're really tight on time make sure you adjust your seat and store your packages BEFORE you insert your key - can save you a few minutes on the rental each time. Use a good app to make sure you have a dock ready at your destination - I've had far more difficulties not being able to find a place to dock my bike at popular destinations vs. finding bikes to ride. My favorite app these days is "Transit" (transitapp.com) because it has both Divvy station status AND nice public transportation resources. If you live in the city near Divvy stations it's a no-brainer - get the annual pass just like you get a Ventra card. Considering the cost of a 24-hour pass is going up to $9.95 in a couple of days an annual pass makes a whole lot of sense very quickly. One note about the annual pass thing - you can sign up and pay for it online, but you can't immediately use your annual membership. You have to wait a few days before they mail you your "key" to use at the stations. Mine arrived in 4 days but they say allow 7-10. I didn't know this and I'd planned on doing a trip the next day but couldn't because I had to wait for my pass. read more

I purchased a Divvy Membership in May and have overall been completely happy. Eleven rides and your membership is paid! I have definitely saved money by riding the Divvy around instead of driving or taking public transport. Bikes are reloaded and moved around frequently to prevent empty or full stations and I often see an attendant at popular spots like the Lakefront and Loop locations. There have only been a handful of times when I couldn't find a bike (the Cycle Finder App is really useful). Maintenance is pretty easy. A couple bikes I have used were in need of some tweaking (they worked, but made terrible noises while riding) and would be removed by the next day when the service button was lit. My one complaint is that now that the summer is over, all of the seats are cracked open. I live in River West/West Loop area and stations are everywhere. I can go just about anywhere I need to go (grocery store, lake, library, etc.) and get there in 30 minutes EASY. I only wish I didn't work so far otherwise I would Divvy to work too! read more

Great experience so far , been using divvy for 2 months now, and it's great , it's true that sometimes it's hard to find a bike specially at rush hours in the loop, but they have many stations around that you can easily view from the app. And they stock new bikes on the stations all the time so no real problem. Also I don't know why everybody is complaining about the customer service , in my experience they have been really understanding and helpful , I have call them a couple of times because of overcharge having to do with a broken station, and they have been quick to resolve my issues . All in all highly recommended , best way to travel around Chicago, great workout , affordable . read more

WHY I JOINED: Recently moved to the city without a car, and wanted an intermediate option between walking and CTA. SERVICE: Divvy allows you to get a bike for a standard fee, either daily or annual; the first 30 minutes are free, after which you incur minor fees. Judging by google maps, there's a fairly large radius wherein you can travel more efficiently by bike than by foot, cab, or CTA. SPONTANEITY FACTOR: There's a very helpful app that shows the number of bikes and docks available at each station. Outside of morning and evening rush hour, you generally get your pick of the litter. SUMMARY: As Homer Simpson would say, 7 thumbs up. Great service residents and tourists alike. read more

I like the idea but the experience I had was pretty crappy. 1st- the bikes/docking stations were easy to find so that was good. The rest of the experience was a pain in the butt (literally and figuratively). The codes given didn't work so we spent 30 minutes just trying to get the bikes unlocked. Had to call customer care, wait on hold, and we got a new code. The bikes were very unstable but whatever, I get it. So the worst part: if you rent a bike for a full day you actually have to stop what you are doing and go find a "hub" to check your bike back into every 3 hrs- wtf. Since this was not made very clear, we obviously just rode around, enjoyed our day and boom- tons and tons of overage fees. I actually paid over $100 for the bike rental...um....probably could have bought a more comfortable bike on craigslist for that price and kept it. The bike companies in AZ are cheaper in price, better in quality, and there are no shady ways to gouge you for money. I can't recommend this company. What a shady way to steal money from people. Boo. read more

I love Divvy! I bought an annual membership in late July for $75 and I have already logged more than 100 one-way trips! (About 40 days!) Sure, it isn't perfect ... sometimes a bike isn't 100% so I just put it right back, and sometimes the app tells me a bike is available at a station and there are none left, and I would like more locations (they are working on it) ... but most of the time I just walk right up, grab a bike, and take off. So easy. Cheers, Robert read more

We used the bike sharing service for getting around downtown Chicago while there over Labor Day weekend. It was a great way to get around and see the city. Cost was very reasonable and all of the bikes we used were in good condition and kiosks spread out all over the Miracle Mile. read more

Got charged $111 for a 3 hour bike ride for 2 bikes. Their pricing disclosures are not good at all. Super scamy and disingenuous. Will not use again. read more

Beware. Some bike docks might be full when you need to return a bike. You could be further from you desired location than you were when you began. I would have been much better off using a Lyft or Uber. I used the $15 dollar option for three hours and charged for 22 hours resulting in over $100 dollars in fees. The bike didn't register when docked. Customer service insisted I didn't return the bike within three hours and I kept the bike for 22 hours! What could I have been doing with a bike for 22 hours. After speaking with customer service for sometime I was fed up and declared that I wasn't going accept the fee and was going to take further action to get my money back. Customer service finally gave in and refunded the unjust late fee. It will take three to four business days to receive my return. Use this service with extreme caution. Check the charges on your accounts. read more

I am completely unsatisfied with this service. I reached out to customer service about an extra charge on my account for almost $100. When I spoke with customer service they repeatedly lied about a supervisor being on staff. I was hung up on, treated poorly, and basically told that they would not do anything for me. And that if I spoke to a supervisor they would "tell me the same thing". I have yet to be connected with a supervisor not have I had a call back. The girl I spoke to, Rhoda, was highly unprofessional and refused to help me. I do not recommend this bike service to anyone. If there is any sort of mistake on their end they will not reason with you. The process of how they tell if a bike was returned is not provable. And you're left defending yourself in a "their word against yours" battle. read more

The most convenient mode of transportation in the city for the least amount of money. Using the phone app, I can always find a bike or a dock in a nearby location. I can travel from Wicker Park, West Loop, Downtown to Ravenswood and everywhere in between without a problem. Customer service is outstanding whenever I have to call and ask a question. I'm not much of a bike rider in colder weather but still don't mind the year round membership. I definitely love using Divvy as soon as its over 40. read more

We rented bikes for 30 min and we were charged $150. We called divvy and they have the bike. They would need only refund 50%. I would avoid using these bikes as you could be charged up to $1200 for a lost bike. read more

Handles were sticky. They seemed forever-moist, or glue-y. My bike clicked and clacked my entire ride. Only having 3 gears was nice. The system was hard to use at first but I think I would be better at it now. It be better if system was better described on website. read more

Great way to see and do the city. I would like them to extend the 30-minute return rule, but otherwise its convenient and fun.

Yes, there are plenty of things that can be improved on with the system, but it's AWESOME that Chicago finally has a system in place! Although I own my own bike, I had to give one of these bad boys a ride to see how the system worked. The 30 minute trip rule totally blows, but at least there are ample downtown and north side neighborhood stations that don't make it too much of a hassle. As a UIC student, I was really happy to see them added to campus as well! Honestly these bikes are slow, heavy, have limited gear options (only three speeds), but if you're not a serious bike rider and want to get around the city in a fun, efficient way, it's well worth the $7. I'm looking forward to seeing the improvements Divvy makes next season, but the initial launch has been great! read more

Awful in every way. First: bikes were not well maintained (at least in the station I got two of them last). Second: they over charged me 45 dollars and when I called costumer services to ask why, the attendant was not only rude but did not help me at all. He claimed I took 7 hours to return my bike, which is not true and then said I did not lock the bike which is also not true because I made sure I heard the click and the light was green + I checked the bike to see if it would move and it did not. The attendant was not consistent in anything he was saying and clearly did not know what says in the agreement about extra fees because the same did not know how to explain the association of $45 to the 7 hours he claimed I took to return the bike. Under user agreement in Divvy bikes' website it says that if you don't return your bike on time the charge for the first 30 minutes is $2, for the next 30 minutes they would charge $6, and every 30 minutes after that they would charge $8. If it really took 7 hours for that bike to be returned and locked, then my fee would be $104 instead of $45. I tried to argue and asked for statements from my account or anything that could prove this was my mistake, but the attendant constantly said he could not do anything for me. I never will use Divvy bikes again. This past experience resulted in an unfair charge, a terrible service from their costumer services line, and a big disappointment for me as a client. I do not recommend this company to anyone! read more

I love Divvy. So much. Anytime I see one of those bright blue bikes, all seems right in the world :) But for real, I get so much use out of my membership, it's great! Gets me to work faster than driving if you count time circling around looking for parking. I'm looking forward to the day when Divvy expands a little further west so I can really get everywhere that I need to go via bike! read more

Having seen these around the city, I finally tried it out after work (brought my stuff in a backpack and brought a helmet). Kiosk was very easy to use. Putting the ride code and pulling out the bike was a bit difficult but I did it. Adjusted the seat and I was set. Rode from Wicker Park (Damen blue line) to Diversey Brown line in Friday evening traffic and again in Saturday traffic...took me 28 mins. Putting the bike back was easy enough, just wait for the green light. What I loved was that I could get a bike both Friday evening and Saturday early evening on the same $7 pass, that's 2 30 min trips. Also appreciated the chain guards. I suggest getting ride receipts to see if you get extra charges. Might consider getting the $75 annual pass...hopefully they put one on Clark/Diversey soon! read more

Divvy is great. I'm so glad bike share finally came to chicago! I use divvy almost daily to ride to work and get around town. It is nice to get places quicker and better than the CTA sometimes. It is great if i I feel like taking a spontaneous bike ride through the city. I love not having to worry about bike maintenance. If there is ever a problem with a bike, I simply just push the tool button when I dock it and Divvy knows to fix it. The bikes are sturdy and can conquer almost anything (or at least it feels that way when I'm riding!) It has a bell on it as well, to alert anyone/anything in the way. The year-round membership is a great value. I highly suggest Chicago commuters to check out divvy, it's a great way to start the workday! read more

I've been using Divvy on and off for about seven months now. I've probably used it for less than 20 times. It's pretty amazing and convenient. The only negative thing I would have to say is that it is not reliable so you have to factor in extra time in case some part of the system is out of order. Since one is charged for renting a bike for longer than 30 minutes, I tend to lock the bike up at a nearby station just before 30 minutes and get a new bike code and take the same bike out. I think at least twice, when I locked the bike up, the station was not reading anyone's credit cards so I had to walk to another station to get another bike. Another time the app indicated there was one bike at a station but that bike had nearly flat tires so again I had to walk to another station to find a bike. Aside from needing to factor in extra time in case something goes wrong, I've found this bike sharing system to be incredibly convenient and a great alternative if you don't have a car or your bike is out of service. read more

Great concept, perfect for tourists, like me- when it actually works smoothly. First, the code their issued would not work. Then I tried calling their toll free number that they would not answer. They answered 2.5 hours later, and were of no help except "Ma'm, please try again." Finally I tried again, as I had already paid, and thankfully it did work. Bike was great. I think they had enough stations, and enough bikes, all in decent condition. No problem there. The next day I took it again. After a month, when I get my credit card statement, I see a $78 charged to me. I tried calling them, with no luck at all. Finally I contacted my credit card company, and they called the rental for me. And the lady at the rental said that I had the bike for 25 hours, when I had already left the city by then. Clearly they have seen these issues earlier, because she accepted this flaw, and reversed the charges. Thank god for that. I have seen this system work in other cities like paris, and its flawless. Im glad US is introducing these eco friendly and wallet friendly option- but it has to be managed better than this. I will try using it again if I am in Chicago, simply because I believe I need to give them another chance. read more

I love Divvy. It's a great way to get around the city of Chicago. A lot of times it's more efficient than an Uber or the train. Significant improvements have been made to the dock stations and bikes in the past year or so. Highly recommend Divvy! read more

While good in concept, aspects of the Divvy idea are badly broken. Here is a list of the problems that we ran into while using Divvy yesterday. 1. You can only purchase 2 passes per credit card. We had (3) people but Divvy would only allow me to purchase a max of 2 passes on one card so I had to use a second credit card to get the third bicycle. This adds to the hassle of checking bikes out and re-checking them out also because I had to retrieve 2 codes instead of just one each time we needed to check our bikes out. 2. You can't check bikes in a full Divvy station. Divvy wants you to check your bike in/out every 30 minutes in order to avoid penalties however, we encountered stations that were full which means you could not complete the process and had to go look for a station that had open spaces in which to check our bikes in and avoid fees associated with not checking bikes in. 3. We encountered multiple broken Divvy stations on our ride yesterday. Some couldn't process credit cards, some gave us codes that didn't work. Some gave us codes that worked sometimes. We spent alot of time walking due to broken stations and a lack of bikes at some stations. I will say this. When we could get bikes, the bikes themselves were great and we enjoyed ourselves however, we spent as much time looking for stations that worked and had bikes or had open places to park as we did riding the bikes themselves. Great idea but still a bit half-baked at the moment. -td read more

I think this is a great idea! You can get a bike anywhere you are, and leave it pretty much anywhere. Very comfortable and easy to use. Got my membership and think it's totally worth it. Not very happy with the 30 min limitation but I can live with it. Would like to add that their 24/7 customer support is outstanding. read more

Divvy is fantastic! I ride my bike year-round, so I don't Divvy a ton, but whenever I do, it's super convenient and easy. It's really nice sometimes to be able to bike and dock and not have to worry about getting back to that same exact spot to bike again. It's also fun to ride over those nasty pot holes and not worry as much about debris - because these bikes are so sturdy. I recommend Divvy to new and experienced riders alike! read more

I love divvy. When I ride my own bike around town, I am always worried about theft or the even worse partial theft (seats, wheels, etc). Especially when commuting since I need to leave my bike at Clybourn Metra, ground zero for bike theft. Divvy gives me this piece of mind! There are stations everywhere, and Divvy has become my single method of transportation since it kicked off last June. While it can be frustrating to arrive and at empty or full station, this is usually the exception to the norm. I've found that there is typically a bike or dock when I need them, and if not there is another divvy station less than a 10 minute walk/ride away to try again. Plus, if a station is full, you can use the kiosk to get an additional 15 min for free to find another station or wait for a user to take a bike. The smartphone app is in real time and very reliably tells me when docks are empty or full if I make sure to check before I leave. Keep Calm and Divvy On! read more

My husband and I used the Divvy rental bikes to get around town on a couple of occasions during our 4th of July weekend visit. Someone told us that Divvy is fairly new to Chicago, so not all the stations seemed ready. For example, our Google Maps mobile app said there was a station in a particular location, but someone told us that this location was still under construction. Something nice is that there is a map of nearby locations at each station, including a circle showing how far a 5-minute walk would be. The bikes are really heavy (probably because of the technology needed for the rental), so it made it a little difficult to ride and make tight turns. Overall, we had a blast using the bikes. We rode up the Lakefront Path, which is a must-do when visiting Chicago. We used the bikes to go to Rib Fest and do some sight seeing. Divvy made an already walkable city (no hills!) even easier to navigate! I wonder how helpful they are in the Chicago winters, though... read more

Nope. After 2 years I'm canceling my subscription once and for all. I'm tired of persistent and unrelenting docking station failures, ineffective load balancing that ensures docks are either all full or all empty, and the glib and unsympathetic customer service personnel. Divvy's bike sharing might be great for tourists seeking wild goose chase adventures. For people who live and work in the city, it is an overall terrible value. read more