The real value here is the knowledgeable and available staff…read more Its great to be able to go in with a problem and have an expert be able to tell me how to solve it and what I need to buy. For my limited requirements (general house handyman stuff) this fits perfectly. Unlike the big box stores, there is always someone available. When needed they will find the right person (expert) to give me the information I need. Unlike the big box stores the person actually knows what they are talking about. The people who work here are extremely knowledgeable. Thanks to them: 1. My drains remain clear (even in my daughters shower) 2. I have the right lightbulbs in each room (I got a 30 minute detailed lecture) 3. Anything hanging on my walls can handle the weight correctly. 4. My paint matches when I touch up. 5. My tool bag has the right tools in it. 6. I have the right tool bag. 7. My showers are free of lime, hardwater and rust 8. My car leather looks awesome. I could go on but you get the point. The selection is clearly smaller than some other stores. But I go here to get 'help' and not just to buy things. For someone like me this place is perfect.

I've been coming here to have keys cut for my business for a year now and the service is lacking,…read moreto put it lightly. The gal working the counter is curt and not very helpful. Expect to wait about ten minutes for someone to hopefully show up and cut keys, then give up and track someone down yourself. There are old workers milling around the store doing inventory and chatting, but none of them have time to help cut some keys? Look, I get it, cutting keys by hand is tedious, time consuming, and probably annoying. But telling a customer that "it's a lot of work, I can do it later" is not a good way to run a business and retain a customer. I'm happy to drive a little further to find someplace that's more willing to help.

Great local hardware store! Denault's Ace Hardware is a…read morereally nice place with a welcoming atmosphere The staff is always friendly, helpful, and ready to assist with any questions They have a great selection, you can find pretty much everything you need for home projects and repairs It's convenient, well-organized, and much easier than going to big stores Highly recommend supporting this local business!

The friendliest and most helpful staff of any hardware store. Typically knowledgeable old timers…read morewho want to assist you. Way nicer than the big box hardware stores. What I love best is they have an enormous amount of screws, bolts, nuts and in all metal types: chrome, titanium, stainless steel, brass etc. Metric, SAE.

I've been working with Carlos in the doors and window department, not sure that's what it's called…read morebut that's where I've been purchasing my interior and exterior doors for my remodel. Carlos has been really nice to work with, makes it less daunting when the people you do business with are helpful and kind. Remodeling to me isn't a blast, so these inherently small acts of kindness and reliability mean a lot.

Just like what others have said about the customer service and the door departments. We went into…read morethe store to look at front entry doors. Met a really smooth "friendly" salesman. He took us to his desk and scheduled a home visit to measure. Not only did he never show up, he never called. Disappeared. Will get my double door elsewhere.

I always come here to get furnace filters for the hard to find sizes, and they don't let me down…read more The people are very nice and always helpful. Also, there is excellent value.

This location is much larger than the Ace near me. I only came for one thing so my visit was short…read more Everyone here was so nice unlike other hardware stores. I need to come back when I have more time. This is a great place.

I went to the Lowe's here in San Clemente yesterday, and was helped by three staff members, first…read moreRyan, then Kent, and finally Michelle at checkout. All of them went above and beyond in helping me get the supplies I needed for my project at a great price. Definitely coming back for my next project!!

This is one of the best Lowe's I have ever been to…read more Parking lot was nice and spacious. Entrance and exit area was extremely clean. Same with the cash wrap. I was in need of buying some mulch glue. The associate I walked past, Christian was extremely helpful and nice about it. He looked up the item using his palm device, and gave me guidance on which aisle to go and where exactly it would be. SO SO helpful. The garden center at this location was extremely clean and organized. The ground had virtually no debris or dirt. The aisles were nice and wide and easy to navigate through. And then I got to checkout via Garden Center register and Cam couldn't have been kinder and lovelier too. I walked out there so happy and can't wait to return! I can't believe I had such a nice experience there especially after having a lousy experience at the Home Depot down the street from home. It was well worth the drive through 5 freeway in 30 minutes traffic. The trip was worth it and I think they got me converted for good!

I recently purchased my first home and have been making countless trips to nearly every home…read moreimprovement store in the area, including this Home Depot location. I grew up in Mission Viejo and have always enjoyed shopping here because they have a great selection of products and the staff is consistently friendly and helpful. On 7/10/26, I stopped in to purchase several electrical items and outlet covers. Trevor went above and beyond to assist us. He was patient, kind, and took the time to help us find everything we needed. He even found a few items we had been unable to locate the first time around, which was incredibly helpful. Trevor is a perfect example of outstanding customer service. Because of experiences like this, I will continue coming back to this Home Depot for all of my home improvement needs.

We were greeted by a very nice man as soon as we walked in…read more I love the plant section at Home Depot. You can find indoor and outdoor plants as well as a variety of soils. Once in a while you'll find a rare plant at a reasonable price.

Their Garden section has a great selection of plants and flowers…read more They need to improve the checkout to pay for your items. There is always a long line and the people walking into the Garden Section are blocked by the line of people waiting to pay.

We needed some large succulents pots and some plants, LED light bulbs, and salt for our water…read moresoftener. Went to Home Depot. This store is huge and has just about everything you need for your home. We found everything we needed and more. All in one place. Service was great. We needed for our stuff to be loaded in the car so we told the cashier and she sent someone out to meet us at our car. UPDATED: Came back the next day and met a different cashier in the nursery. She was not very helpful and ignored me the whole time I was there, even when I asked questions. Therefore, downgrading to 4-star instead of 5-star.

This gem sparkles in the sweet sea air of Laguna Beach. The…read moremanagement is top notch. Aces A to Z.

Their 3rd party delivery process is terrible. The window was 10am-2pm. They were nice enough to…read morecall at 2:05pm to inform us they were not coming. But they would be happy to reschedule for Tuesday (3 days later on Veterans day). So I am supposed to be happy with that? No. Do I believe the 3rd party will deliver on a holiday? No. So while im on hold to talk to a supervisor (they sent me i didn't ask for one) at the 10 minute mark I got in my car to go to Home Depot. At the 26 minute mark as I'm turning into the parking lot, the supervisor comes on the line. By that time she is telling me how they will drop the delivery charge. You know for the all day window, on a holiday, by a 3rd party. Fool me once shame on you, fool me twice shame on me. So my response "im parking at Home Depot as we speak. Can I cancel my order with you, or do I go inside?"