Valet Spa is an excellent and convenient solution if you are shopping at the mall. Overall, they…read moredo a good job cleaning your car, and deliver your car to you in a timely manner. They are communicative throughout the process, and offer several packages to fit all budgets. I came here for an exterior wash, and they cleaned my car very well. My only gripe is that they left a few runny soap spots on my mirrors, and I would have preferred for them to wash and towel dry those areas, before I left. I only noticed after driving out of the mall.

Despite of the negative reviews, I took a risk and took my car in for detailing and a quick wash…read more An easy clean that turned into a complete nightmare! My interior wasn't dirty to begin with, nothing that a few wipe downs and vacuuming couldn't fix. My main concern was the trunk lining of my car with the debris and grime that have accumulated over time. Tahalia was pleasant and told me not worry about anything. I dropped my car off at 5:45 p.m. and left for dinner. I came back around 8 p.m. to check on my car and the exterior looked good until I noticed a hard droplet of some type of cleaning product on the hood area (it wasn't there before). It was tough to get it off that I thought it was going to chip off the paint! I was told that it was going to cost extra to buff it out but why? It wasn't my fault to start begin with. I proceeded to the trunk area and it was still dirty! I gave them another chance to get it right and walked around the mall to kill time. I came back around 8:40 p.m. anxiously checked my trunk again and it looked better from before but the backside of my car had water and debris from cleaning the linings. At this point I'm upset and frustrated. A guy had to scrub it with a hard brush to get the dirt off and pat it down dry. The linings now looked stained and spotty and honestly it was too dark to see if it completely came off. I checked the inside and the right side of backseat had dust. The backside window had specs of dirt from the inside. Again, two of their employees had to fix these issues. It was close to 9 p.m. and I understand that everyone just wanted to go home but this all could've been avoided if the job was done efficiently. They had two other cars along with mine that had issues as well. I was told that the gentleman that handled my car (I believe his name was Keith) was let go early to go home and didn't finish the job completely without letting anyone know. Why didn't they do a routine check to make sure the job was DONE? Miscommunication or not it's still not an excuse. Tahalia apologized more than once and gave me a discount voucher for my next visit. She was professional throughout the whole process but I'm not sure if there's even a next time after my first time nightmare experience. I'm scared to check my car in the daylight especially the section where it had debris from cleaning it. The only reason I'll be back is to have them fix the stained section they left but otherwise I will have to take my business somewhere else.

Great service with very professional and polite detailers. Got my interior done and it was done in…read morea timely manner.

I brought my new-to-me used car in today for a MD state inspection. I was referred to Ormsby Auto…read moreby a tag and title shop not too far away. I had no doubt my car, with just 25,000 miles would pass. When I arrived, they readily fit me in. It didn't occur to me that I should have had an appointment. Thankfully they took my car in while I had breakfast at a walkable distance McDonalds. (Their fritter is really good.) They said it would take an hour, but when I came back 50 minutes later it was ready to go! Wil gave me the good news, but said I should consider having my rear brakes replaced soon. No pressure to sell me on making an appointment, but because Wil was such a cordial guy, I just may come back here. We had a nice conversation, and I found out he's a former educator. My inspection was just $85, and the first step I needed to complete in registering my out of state car in Maryland.

Amazing experience…read more I appreciate the level of honesty and professionalism I received from my initial visit to the completion of service. This auto shop is a very welcoming environment and this level of professionalism was provided by everyone I interacted with and through my observation I saw this being given to others. I've already shared my recommendation to service this shop to others and if I need car repair I know this will be my chosen location. I highly recommend this location.

I had my truck sprayed, tinted and a cover and sliding bed installed today. Everything was…read morecommunicated well, done on time and looks fantastic. This is my 4th vehicle to have work done there on. Chris is awesome to work with! It is a great of fresh air to find a business that does what they say they are going to do on time and well done!!!! Highly recommend Vehicle Outfitters in Catonsville.

Amazing staff, service, and quality of work. I highly recommend for any of your car needs…read more Everyone on the team is friendly and professional.

I was a bit nervous about visiting during the pandemic but everyone inside was pretty good about…read morewearing masks. The only stressful part was not knowing where to park. It would have been nice if I could have parked a little farther away from the doors but not sure if the bigger nearby lot was still officially part of the service center. Back at the Honda service center in Richfield, MN we could pull up to the garage doors and someone would greet and check you in but this place seemed smaller so it's understandable that that option wasn't available. I brought a copy of some of the extended warranties I purchased at the MN Honda dealer before moving to MD. Initially I wasn't sure if they would still be honored but happy that the associate at the counter was happy to scan them and add it to my file. After dropping off my car they did the promised A1 services before the end of the day and called me when it was ready. I asked about some cosmetic dings on my bumper and they didn't try to unnecessarily up-sell any services. Overall pretty pleased! Also a big fan of the online scheduling system. It was easy to book and modify the appointment beforehand.

I was very happy with my service here. I expected a fight about my car being under Honda's extended…read morewarranty, but they fixed my car with no drama whatsoever. It was ready within 7 hours of dropping it off, I was shuttled to my house at no charge instead of waiting, and Juan, the service advisor, was helpful and friendly. I think I found a new service dealership! Thank you for not ripping off your customers, especially your female ones.

Mike and the Team @ Per4mance Auto Service Center always go above and beyond! Very appreciative of…read morethe level of professionalism received.

Mike and the folks at Per4mance Auto have been taking care of myself, my family, and our vehicles…read morefor years! This business is HIGHLY RECOMMENDED for anyone looking into automotive care. They have experienced technicians that do superb work. Their reputation exceeds itself. Also, the costs are reasonable compared to any service provider in the area. Will be coming back!!!! Thank you!

I've been coming to New Again Auto Repair for a couple of visits now and every time the work has…read morebeen top notch -- honest, thorough, and done right the first time. That alone would be enough for a great review, but what happened recently really cemented my loyalty to this shop. I was in a car accident, and I suggested the other driver bring their car in to get a quote from New Again. Julio, one of the owners, went completely above and beyond. He took the time to check out the vehicle, and since there was a language barrier between me and the other driver, he even jumped in to interpret so we could actually communicate and sort things out. They ended up not using the shop for the repair, but Julio still helped us through the whole process -- and refused to charge for his time or expertise. You just don't find business owners like this anymore. He cared about doing right by people, not just closing a job. New Again Auto Repair has my trust and my business going forward, and I'll be recommending them to everyone I know. Thank you, Julio!

Great Experience ! A+…read more My vehicle was rear-ended in an accident. I researched local Body Shops near my home and found New Again. They were perfect !! They offered to pick drop me off after dropping my SUV off. My vehicle came out great and will recommend to anyone that is look for a body shop with excellent service. EAO

I received great customer service from Service Advisor Marcus,…read moreSales & Leasing Consultants Jasmine Collins and Chris Silva. Pohanka

excellent and fast. No appointments needed. Francis is the man. Just drive up. And they have…read moremassage chairs andKlondike bars while you wait.