Our house had a major flooding incident during COVID lockdown that required gutting most of the house. I was referred to DKI Restotech by my insurance and a friend, so I knew they were a safe bet. The owner Tony is a great guy and walked us through the entire build and personally visited the site on numerous occasions to make sure everything is done correctly (my wife and I are both very particular over the details). His manager for our project, Frank, is also very detail oriented and very responsive to our questions. We were out of our house for over 2 months, but we felt very involved every step of the way in order to get our house back to perfect! read more

I now give this company a 5 star rating because of its owner Tony Esla Who shows pride for his company and cares about his client's. He made right my first rating, and has insured that only great experiences with his DKI company will result to each of his client's. I would use this company in the future if needed. read more

We had water damage and our insurance company recommended Restoteck. They were terrific. I special shout out to Andy, Luis, Vicky and so many others. They were great with all of the communication with USAA and swerve prompt and courteous. They came back to fix the glitches without delay. This company helped us with great communication through a very stressful time for two senior citizens. Thank you to the whole crew. Do not hesitate to call them as they will take care of you! read more

I am very pleased with my experience with DKI Restotech and would definitely recommend them! I went through three different contractors prior to meeting Tony. He was the only contractor that could see our vision and give my family the beautiful floor that we all get to enjoy now. He is very professional, punctual, accommodating and would work with you to meet all your desired look and budget for your project. If you are looking for quality and best value for your money look nowhere else. read more

DO NOT USE THIS COMPANY! Not reliable what so ever. They are never on time. Horrible communication & the worst of all... horrible quality of work. They go through workers like crazy, always a different crew. You never know if someone's going to show or not and when they say someone will arrive, no one does. Their prices always sky rocket out of nowhere. Very unorganized & very unfortunate they were recommended from my insurance company. read more

I could give a good review of 4-5 stars since they doing very good job and clean. Very on time to returning the calls. The best contact person and very professional person is "Mr.FARHAD". Though they doing good job but they are pricy. Tony Esla is kind and and experienced. We had a water damage which insurance paid some part but the other upgrade we did was good but cost a lot. If you want a good job and not concern about price this is the company to choose. read more

this company was a nightmare no consideration for time and inconvenience. worst every document had wrong figures!?!? always over charging and not getting simple addition or subtraction correct. They started the work before i even signed the contract which refused to sign because quote was for items they took the liberty to deduct yet not revise the $figures!?!?!?" i am just blown away on the number of mistakes on the $$$ figures but what was consistent the figures where formulated to get more money out of me‍‍ at the end i got over charged for $2**.** had i not said anything it would of been $6**.** since i was at work i failed to add up the deductions !!! that was even wrong!!!! making it clear i still got screwed! but made it clear how dishonest this company is!!! unbelievable!!! Why did i go with them cuz AAA USED THEM FOR THE QUOTE AND THE young man i originally met with was very professional but before project started he left . unprofessional company but the workers they were great independent contractors . Avoid this company. read more

Two months ago, our home had a pin hole leak in our ceiling which lead to its collapse and the walls, hardwood floor and contents of the room destroyed. Contacted our Home Owners Insurance Company, AAA, who inundated us with tons of information, one of which was to find a contractor to do the restoration. Found DKI Restotech via Contractor Connection, a third party service recommended by the insurance company. They made contact right away and after I explained the situation to them, it was suggested that I call them back once my insurance company had begun their process of the claim. The AAA Field Estimator from the insurance company completed his assessment and said additional vendors had to visit my home before restoration could begin. After an initial investigation, it was determined an abatement company had to come out to remove asbestos found in the affected area so I updated DKI Restotech as to what was going on. Over the course of a few weeks, I received a few phone calls asking if the abatement had been completed and I kindly said not yet. When I did call back, they sent their Estimator/Project Manager out to assess the repair. Their amount was significantly higher than what the insurance wanted to pay out. I informed the AAA Field Estimator and he said no one sent him their estimate so I forwarded what was sent to me. The field estimator made numerous attempts to contact DKI Restotech to discuss the differences but could not get ahold of anyone by phone and email. When I emailed them and cc'ing everyone involved, I received an email saying this is the first they've heard from me. Funny, because 1) they kept calling me and I updated them throughout, 2) they sent me a contract which I signed electronically and 3) I eventually get an email from the Estimator/Project Manager saying he dropped the ball. But he said he can get someone to come out at the end of the week. No mention as to whether he had talked to AAA about the discrepancies in the estimates. Given the run around, I decided to go with another contractor. Really disappointed at how my project was handled. read more

Tony, Frank and their entire team are amazing! We had a major water leak that required a completely new kitchen - while we had tenants in the house. Tony understood the importance of speed - while maintaining the highest quality - and got the job done in 31 days! An entire kitchen remodel - demo, new floors, baseboards, countertops, cabinets, sink, under cabinet lighting....everything!!!! He worked with our budget and made it happen quickly and efficiently. We now have a brand new kitchen and very happy tenants! read more

DKI Restotech - New kitchen! - Damage Restoration Near Me - Irvine, California

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I had Restotech come out to give me a quote and ideas on how to handle my water damage. I was blown away by their honesty and desire to help me. They even told me that my water damage was something I could just probably do on my own. They didn't even try to gauge me! I really appreciated this company's honesty and willingness to help. I spoke with Tony on the phone and Jason who came out was so friendly, knowledgeable and honest. I would definitely use their services in the future if I have a bigger water damage problem! Very trustworthy! Thank you for your amazing customer service! read more

I recommend this restoration company. My elderly uncle's home had water damage and the insurance company declined coverage. The company, especially Tracy, Richard, and Manuel, walked me through the process and explained in simple terms what needed to be done. I compared this company with another well-known company, and I chose this one because they were able to start working quicker than the other one and I felt comfortable with them. They did a good job and I'm happy with their work. read more

I highly recommend DKI Restotech. We had a pipe burst in our house and DKI Restotech was very easy to work with for the Water Mitigation and all the repairs. Everyone I spoke to including the receptionists were friendly and knowledgeable. Special mention for Tony Esla the company President. He was super helpful, always on time and very responsive to our needs based on our individual circumstances. You won't be sorry, again I recommend DJI Restotech without hesitation. read more

Stay away! These guys are scam artists. They will charge a fortune and tell you it doesn't matter because the insurance company pays for it.. until it goes over your limit and then you have to pay. They have no morals and no integrity. They don't do the job adequately and they don't supervise their workers. Then they overcharge for hours not actually worked. It is much better and cheaper to hire your own contractor than use these guys because they are on an insurance company list. read more

-UPDATE: Owner reached out. CASH Pay issue resolved. Goal was customer service. Pleased with result of company

In our time of need they came in and handled everything in a fast and professional manner. Thanks to the whole crew from start to finish. Definitely exceeded our expectations!!! Thanks again! read more

I reached out on yelp on a Sunday, and within minutes Tony called me to discuss my project. He was incredibly professional, very prompt, and so helpful! Would definitely use him! read more

DKI is the preferred general contractor of our insurance company, and its no surprise after working with them. They are best in class. Initially we had a difficult time communicating with the estimator but that's when Tony, the owner of the company, reached out and showed up to our home within the hour to better explain our options. Tony introduced us to Robbie, our designer and Frank, our superintendent. These guys are the best of the best, we highly recommend them both. They were always quick to respond. If I sent them a text they would immediately call back with an answer. It didn't matter if it was day or night or on the weekend. I truly cannot say enough good things about our experience, Robbie, Frank and his team. Our kitchen looks gorgeous and it was completed on schedule thanks to the wonderful team from DKI. read more

I just sent in a request for a quote and Tony responded within a couple of minutes. After telling him briefly what I needed, I sent him pictures of the water damage. He called me back immediately and told me to just hire a handyman to take care of it as it was more of a minor issue. I very much appreciated his honesty and professionalism! He's now on my list of professionals to recommend to others! read more

After a major water leak, I needed to have my kitchen totally restored/remodeled.Fortunately, I chose DKI Restotech for this project. I knew this project was in the right hands as soon as I met with Tony Esla, the owner. From beginning to end, no detail was overlooked. The personal attention, concern, and all around workmanship I received was outstanding. Tony was available to answer questions and responded very quickly whenever I had concerns. His assistant, Masoud, was available to help out whenever something needed attention. All the workers were excellent, and I knew Tony would send over only the best. I now have a beautiful new kitchen that makes me smile. Despite the fact that I went over my insurance budget, it is worth it. Tony worked closely with me to stay near the budget. I thank Tony and his associates (from Heidi's design to the end) for the kindness and patience afforded me throughout this endeavor. I highly recommend this company. You will not be disappointed. read more

DKI Restotech just left our home after two days of deep cleaning following a fire and I can't tell you how amazing they were. We had a different company out a few weeks ago who did the job but when our renovation team came out they told us they couldn't do anything until we had our entire house re -cleaned. We were devastated. That's when Restotech showed up and got the job done perfectly. Vicky, the woman in charge of the project, was super careful with everything and made sure the entire thing ran smoothly and that we were happy and satisfied. I highly recommend the team should you ever need them. read more

Disappointing. A representative asked if he could take photos of the area where we were experiencing a water leak. Later, I recalled he took a wide area photo that seemed to have nothing to do with the leak and included a license plate on a car. I asked him to delete the photos of the garage as they were not related to the leak. He sent a screenshot of a collection of photos of our home and I was shocked to see interior photos of contents of cabinets and full rooms. To protect privacy, and as these areas/contents have nothing to do with the leak area, I asked him to delete the photos. A few minutes later I received a call from the owner asking me to justify my request the photos be deleted. Surprised at having to state the obvious goal of privacy protection, he then asked if it was because of skin color. I asked him point blank if he was accusing me of being racist and he said 'yes'. Unbelievable! They took photos of the interior of one's home unrelated to an affected 4 square feet experiencing a leak. When asked to delete them, they accuse the homeowner of racism. So disappointing. P.S. I would leave a zero-star rating if the system allowed- read more

My insurance company hired this firm to dry my place out after a water leak. The DKI staff were very friendly and accommodated my schedule. The technicians were helpful, very conscientious about my furniture, and cleaned up the site. They made coping with this stressful situation just a bit easier. Thanks, Robert G. read more

Robert Galindo is the best at DKI Restotech. Very informative and helpful. This company is highly recommended and ask for Robert since nobody is better! read more

We had a serious flood in our home which necessitated the removal/replacement of a substantial area of hardwood floor. In order to replace the floor, DKI's fabulous team, led by Vicky, handled the removal and storage of all of our furniture. When they finally came to replace the furniture at the end of the job, there was nothing out of place and the attention to detail was beyond impressive. Throughout the lengthy remediation process we worked closely with job manager, Mike Razmara, who was not only available 24/7 but kept us updated and always checked in with us regarding matters that were not obviously straightforward. The service and attention that we have received from DKI Restotek for the past five months as we painstakingly put our home back together has been nothing short of fabulous. Working with such friendly people during an extremely trying time made all the difference and really helped keep our distress at bay. I have no hesitation in highly recommending DKI Restotek. read more

DKI did a fantastic job with the water damage issue I had at my home! Their staff was very knowledgable and extremely helpful in answering any questions i had. I am glad my homeowners insurance company decided to use them! thank you DKI !! read more

Our insurance sent this company to repair damage from a plumbing leak. They were great at first but as the project got under way their professionalism and timeliness plummeted. The GM was horrible at returning my calls. I was quoted that the project would take 7 - 10 days. It took over 40 days before the work was complete. Also, they lied about the work done and way over charged my insurance. Do not use this company!!!! read more

Robert Galindo from DKI was very helpful when my home got damaged in a water overflow accident. He and his team came to the site immediately after I contacted them and they set up equipments quickly to mitigate the water damage in the soonest possible manner. They also helped removed floors and helped me identify the wet walls and ceilings to be repaired. Robert also took care of taking as many photos as possible as damage evidences for later use. Plus most importantly robert was very easy to deal with and responsive to any question I had in the tough situation. He is a very nice guy and I would definitely recommend him for their good quality work. read more

I had a hot water pipe leak in the concrete slab. The hot water absorbed into the drywall and I had mold growing. Robert Galindo was out cleaning up the water damage and started the entire process. He had the asbestos testing done right away, and once cleared, started on the mold removal process. He worked with me, and the insurance company, to get everything cleaned up and certified "mold free". Then we worked with Tony Esla, Cabinets on Demand, to lay out the new kitchen. I added about 1/3 more cabinets. Their selection of cabinet widths made it possible to put everything in. The cabinet installer was so professional, making sure that everything was plumb and level. He had to remove the tile flooring on one side and shim the cabinets on the other. He did a great job. The granite installer is an artist! He matched the granite slabs so well that you can hardly see the seams. He did some very custom work around a window. Tony Esla has a full service company, from initial clean up to a beautiful kitchen remodel. I will call him for my daughters kitchen remodel. Scott B read more

My insurance company sent these guys out to do the cleanup work, so I thought they would be good and they were. They showed up when they said they would and completed the work. The problem is that they didn't provide me a written estimate (I thought it had been provided to the insurance company) and when the bill showed up it was about four times what I would have paid a my normal licensed, bonded, local service. Even with the insurance kicking in, I would have saved money if I had just called my regular guys and paid directly. REQUIRE a WRITTEN ESTIMATE BEFORE you let them start any work. THEY ARE VERY, VERY EXPENSIVE! read more

I used DKI for an insurance claim on my home. They were responsive and professional, however after the work was done they left a HUGE mess for me to clean up. Heavy pieces of Granite were left in my backyard, the electrical plates were painted over and replaced with the wrong screws, the cabinets were dusty and not cleaned and the floors were imbedded with sand/dust/concrete. My backyard was filled with concrete dust all over my plants. WE were very unhappy with the fact they didn't put our dishwasher in properly and we had to pay $$ to have someone else come out and take care of it. When asked to make good on this we got nowhere, no response. They have beautiful cabinets but horrible service when it comes to final clean up. If you use them make sure you don't pay them until you are COMPLETELY satisfied!!!!!! read more

After a dishwasher failure we had water danger throughout downstairs of our house. We thought we are going to loss our kitchen cabinets and counter tops. Guillermo and his crew did an unbelievable job of making this disaster easier to handle for us. We were impressed by knowledge and professionalism of the everyone in the company. Highly recommend this company. read more

We hired DKI Restotech to restore our kitchen after water damage from a ruptured pipe in the wall. They were quick to come out to review the project and to help us with our design to make some adjustments to the previous layout. The removal of the old cabinets and the install of the high grade new cabinets and granite counter tops went smoothly. The staff was professional, courteous and did a great job of working with us all the way through. read more

I found my home 6 inches deep in water from a broken pipe and didn't know where to start. My insurance company told me to get a company out right away but i didn't know anyone i could trust with my home. A good friend told me to contact DKI since he had a really good experience with them. I called and they were at my home immediately with a professional crew. Explained the process step by step. They were awesome. There was no sticky moisture smell in the house when their job was done. They answered every call during and after the job. I hope this never happens to me again but if it does I know who to call. read more

Our relationship with Tony started when we had a slab leak in our home. Our insurance referred us to Tony Esla, owner of DKI Restotech. He was friendly and professional and very attentive to our needs immediately. He already had a rapport with our insurance adjustor which made the whole process go so smoothly. Tony's team came in, packed us out with great detail and got right to work. The entire kitchen was gutted so we were able to create the kitchen we always wanted. Every time we had a new idea or issue, Tony was very responsive and positive. We ended up with gorgeous wood tile floors from Tony's store. We have gotten so many compliments on them and simply love them. The kitchen cabinets were also from Tony's company and they are high quality and beautifully made. We asked Tony to re-do our powder bath as well and of course, he was happy to help. When the job was finished, we were packed back in with perfection by Terry and her team. We especially enjoyed working with Robbie who was a master with the cabinet configuration and Rafael who did a gorgeous job on the tile backsplash and powder bath stacked stone wall. Tony managed to complete all the work in a very timely manner and with the least discomfort possible - in a stressful situation, that is a godsend. We would highly recommend Tony and his team for any job large or small. read more