Zero stars. Awful customer experience. Had a Bosch dishwasher repair that would be under warranty…read more They send a tech out, he complains about working on Bosch dishwashers. They have to order the part. Couple of weeks later the same tech is out with the part. He complains to me again about hating to work on Bosch. The tech breaks the part and they have to do another part order. No word from Mr. Appliance for a couple of weeks so I call them and they tell me the part came in that same day (sure, what a coincidence). But they won't get me on the schedule for over a week. Supposed to be out today between 12-2pm. I call at 2:15 to ask if they are coming, owner Dennis tells me yes. They close at 5. I call close to 5 and ask Dennis again, and he goes on a rant about how Bosch won't pay his guy enough to work on a poorly designed dishwasher. That may be true--but it doesn't excuse the lack of ANY customer service at all. Their own website brags saying "Your local appliance repair technician arrives on-time, every time...". I had to call after weeks of no contact about the part. Then had to call after no contact about missing your appointment. Then had to call a 2nd time that day when they STILL hadn't arrived at closing time. And then to have the owner Dennis get snotty with me and then he even complained just like the tech did about Bosch having poor designs. I'd buy a brand new appliance before I'd let this awful company in my door again.

Great customer service and the repair tech, Clinton, is very professional and always does an…read moreexcellent job!

Greens appliance, heating and cooling technicians and office staff are outstanding to work with on…read morepurchases. I've completed my kitchen appliances, with Greens. The prices, installation, communication and time frame are all 5 stars. Thanks to everyone, to many to name. Jim W.

When Paul, the technician, arrived; he immediately put shoe covers on to walk through the house. He…read morewent right to work on my noisy dryer and had it fixed super fast and he cleaned up any mess from the repair. Wonderful. Price was what I expected-not out of line. Definitely recommend Greens Appliance Heating and Cooling.

I cannot say enough good things about Ivan Strong. It started with a rapid callback. I told him…read morewhat my washing machine was doing, and he suggested to try things and they worked. He was completely concerned about my problem and even called me back several times to make sure everything was resolved. I didn't pay him a dime and yet I owe him a lot very much Ivan!

Honest and very knowledgeable. Ivan repaired both our clothes dryer and the exhaust fan on our…read morecooktop. Highly recommend.

Maytag washers locked up. Followed YouTube instructions which told me how to diagnose the issue…read more Way above my capabilities. Called west side appliance & Doug called AM & set the time. Impressed with his service & ability to repair & replace the pump assembly. Left no mess to cleanup afterwards. Very pleased. He also repaired our dishwasher 2 years ago & it's working great. Very pleased with Westside.

I think Westside is great. Of course I am from Polk City, not from San Fransisco like many of the…read moreother reviews on here. I wonder why Yelp's programming is so bad, hard to set up a profile. So back to Westside Appliance repair, called today got an appointment tomorrow FAST SERVICE, I'd say. Staff is friendly, knowledgable, and don't leave a mess, good staff I'd say. Price is fair. Ed T.

Good value and good warranty. These days we have to watch our budget, and metro had a really nice…read morewasher/dryer set that was a great deal. The delivery went really well. Two young guys really knew what they were doing and were very careful and helpful. Very good experience

"Fixed" our washer by replacing the wrong part--a part that didn't need replacing--to the tune of…read more$300. Wouldn't own up to the error, but offered to come fix the right thing for the cost of that repair. I decided to treat it as a $300 life lesson and pass on having them work on it again. My two expensive and hard earned lessons were: 1.) If an appliance breaks or something you own needs repaired, do a little online research and determine what the likely causes are before you call for service. My husband did a quick Google search and said nowhere did it say that the part Metro Appliance replaced was related to that issue, and 2.) Don't use Metro Appliance for repairs. I understand mistakes. I make them. None of us is infallible. But at least own it and make it right.

Our technician repaired our faulty refrigerator door quickly and with great professionalism. He was…read morepunctual, courteous, and ensured everything was functioning perfectly before leaving. We're very impressed with the quality of service!

Tech Ben showed up for a washer/dryer repair, took one look at the machine and started cussing and…read morecomplaining about how hard they are to work on. He was a complete jerk about it. Refused to do any work and left. Hopefully your next call will be easy so you can handle it. Thanks for nothing.