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    DMV Pro Service

    5.0 (5 reviews)
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    M.A.C. Master - My dryer exhaust vent grate.

    M.A.C. Master

    (39 reviews)

    This team was so easy to work with! I called them on a Tuesday for a standard dryer vent cleaning…read moreand they were able to come at 8AM Thursday. My mom works for a dryer vent company in another location, so I know what to look for in a high quality cleaning company versus one that says they clean vents but don't actually clean the dryer vent. MAC Master did everything I expected, and they were professional and friendly. Their prices are also very reasonable for the quality of service they provide. I highly recommend them!

    RESPONSE TO BUSINESS: The second cleaning was done Sept. 2021 so it's been 14ish months since you…read morewere here. I based my second review on two things: 1. I was informed that dryer vents should be cleaned every 2-3 years, and 2. You did clog the vent the first time you were here and I did call and pay a dryer technician unnecessarily only to find out my vent was clogged. You had to come back a second time to try to clean it again, which I appreciate. If you read my reviews, they don't speak negatively of your business. In my first review, I stated that people should hire you and I suggested that if they do, they should do a walkthrough since some of my vents were missed. At that point, if I didn't like your company, I wouldn't have hired you a second time. With regard to the second cleaning, again, my review isn't negative, I'm stating my experience. If you remember, when you returned after learning about the clog, you came here and stated that builders shouldn't put these grates on the exhaust vents. You were basically suggesting it's the builders fault for the clog and there's little you can do about it. Whether that's true or not, the grates are what they are and they need cleaning. If your company doesn't go on roofs to clean them, then I believe it makes sense for somone with an exhaust vent on their roof to hire someone that does go on roofs to clean them. My 3-star rating is based on: 1. that vents were missed the first time I used your service, and 2. that my dryer exhaust vent was immediately clogged the second time I used your service. What rating do you suggest for that? ------------------------------------------------------------------------------------------ I used MAC Master again after I moved. They came in and cleaned the HVAC unit and the dryer vent. The next day, my dryer stopped drying. Since I had just had the vent cleaned, it had to be the dryer. I called a dryer technician to come check it out. Turns out, that the dryer vent was clogged. I called MAC Master to tell them of the issue. They came out again and mentioned that builders usually put a grate on the exhaust vent of dryers so that animals don't go into them, however, mine is on the roof and they don't go on roofs. They went into my attic and punched a hole in my dryer vent and tried to clean it from there. About a year later, my dryer isn't drying again. This time I used the trick the dryer tech showed me to see if it's the vent. The trick is to run the dryer with the dryer door open (you have to hold the door closed switch so it runs while the door is open) and hold a paper towel over the lint exhaust vent (with the lint filter removed). By doing this, you can see if the vent is trying to suck in the paper towel (make sure you don't lose that paper towel in there!). There was zero suction, so my vent was clogged again. I'm not surprised considering it was not cleaned and the grate probably had a few unclogged holes for air flow this whole time. I had to hire another HVAC cleaning company that does go on roofs to come and clean the dryer vent again. This should not need to be done yearly if it's cleaned properly. So after paying MAC Master for the cleaning, I wasted money on a dryer technician, and then had to pay another HVAC company for a full dryer vent cleaning to make sure the grate was cleaned. I've attached a picture of the grate. My suggestion is that If you have a dryer venting out of your roof, hire a company that will go on your roof to do a full cleaning.

    Residential Express Heating & Air - Truly grateful for being 1 of America's 150 Favorite small businesses! featured in Entrepreneur Magazine, July 2023 edition.

    Residential Express Heating & Air

    (477 reviews)

    Highly recommend this HVAC company. They were extremely responsive, offered some of the best…read morepricing compared to other quotes I received, and were able to schedule me either same day or next day both times I needed service. The technicians were professional, honest, and easy to work with throughout the entire process. Also wanted to give a shoutout to Tra and Mary, they were both fantastic with communication, scheduling, and follow-up, and made the whole experience smooth and stress-free. Really appreciated the quick turnaround and quality service. I'll definitely be using them again in the future.

    Called Residential Express for a full-system replacement quote in October. Was pleased with the…read moreexperience, which simply involved taking measurements and asking what changes I might want with the setup--much better than the high-pressure sales pitch from the bigger companies in the area. We pushed off the replacement thinking our unit would survive one more winter, but of course of furnace went out unexpectedly in the middle of the night during one of the coldest stints of the season. Called Residential Express the following morning, they pulled up my quote from 4 months prior, verified the price hadn't changed and were able to schedule me for a full HVAC replacement the next day. Freddie and Flavian arrived on time and were very professional moving through our house and working in our backyard and utility closet. They explained any changes they needed to make, went over the new setup and recommended service intervals, and hauled all of the old equipment away, leaving our house looking better than when they arrived. Very happy with our experience with Residential Express and wouldn't hesitate to use them again.

    DMV Pro Service - airductcleaning - Updated June 2026

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