Called Residential Express for a full-system replacement quote in October. Was pleased with the…read moreexperience, which simply involved taking measurements and asking what changes I might want with the setup--much better than the high-pressure sales pitch from the bigger companies in the area. We pushed off the replacement thinking our unit would survive one more winter, but of course of furnace went out unexpectedly in the middle of the night during one of the coldest stints of the season. Called Residential Express the following morning, they pulled up my quote from 4 months prior, verified the price hadn't changed and were able to schedule me for a full HVAC replacement the next day. Freddie and Flavian arrived on time and were very professional moving through our house and working in our backyard and utility closet. They explained any changes they needed to make, went over the new setup and recommended service intervals, and hauled all of the old equipment away, leaving our house looking better than when they arrived. Very happy with our experience with Residential Express and wouldn't hesitate to use them again.

RES installed new HVAC in September 2021. Freezing temps last night and my heat wouldn't kick on…read more Needless to say, it's cold in the house. Literally wearing a sweater and two sweater wraps. New HVAC filter, reset breaker. Thermostat batteries are fine. Still not kicking on. Sent Yelp message to RES because they have always been quick to respond. And they did this time as well and the woman who gave me a call was nice and tried to help. Pretty disappointed that they can't quickly swing by today. From what I've read, it's likely a dirty flame sensor or the ignitor switch (neither of which is a long job - I just don't have the tools). HVAC less than 5 years old, so parts are under warranty with RES; however, I had to call someone else. Bottom line: Someone else is coming today, but I could end up paying for parts. Kind of feels like my current needs weren't lucrative enough for RES to make a concerted effort to swing by.

Very quick to setup an appointment and reasonable price. The guys knew what they were doing and got…read moreboth air ducts and dry vent cleaned out quickly.

Efficient and prompt. They did recommend the extra disinfectant for mold based on what they found…read more I didn't see tons of photos of the results (comparing before and after), but overall happy with the service.

It can be difficult finding a company that provides legitimate, quality duct cleaning services. I…read morehave been ripped off before. Atlantic Duct Cleaning is legit. They are thorough, take their time, and are professional. You get what you pay for - a $99 duct cleaning is a rip off. You pay for cheap and you get a poor job. Pay these guys and get actual clean ducts.

We used Atlantic Duct last year to clean our dryer vent so when we had them return this year for…read morethe annual cleaning, we added the HVAC duct cleaning service to both our units. Freddy and Octavio arrived at the designated time and were professional and very kind. They took the time to tell me about what the service would entail and then had me walk them through the house to see all of the air vents. Throughout the process, they kept me updated about any issues they found and discussed their next steps. We also had a chance to meet Rich who shared photos and videos with us so we could see what they were finding in our vents. I highly recommend Atlantic Duct for their professionalism, reasonable pricing with no surprises, and for their incredible work. They shared before and after photos which were eye opening. Needless to say, we will make sure to do this service every four years as recommended from here on out. Thanks, Octavio and Freddy! Rich, it was great to meet you today. I've already recommended Atlantic Duct to others.

On time, efficient and thorough. I appreciate their inspection and not being pushy. Will definitely…read moredo business with them again!

After extensive research I hired JCS to clean and inspect my chimney when I moved in. I assumed it…read morewas done well but I didn't see any photos. Fast forward 6 months (I never used the fireplace during the 6 months) and I was converting to gas logs. The gas fireplace company said I needed a chimney inspection and cleaning. I told them I had it 6 months ago - but I needed a new one. Fine. I used a different company to inspect the chimney and do some brick work. I saw the photos of the debris on the shelf and inside the chimney!! The other company removed Half of a 5 gallon bucket of debris. And they showed me a nail or screw one damper that was not secured during the first cleaning. So I am very disappointed - did JCS even do anything? Oh, and I paid double to JCS rather than the second company for the same services. TLDR: I do not recommend JCS

I called Lowe's yesterday afternoon to request a quote for a dryer vent cleaning and although they…read morewere busy and didn't pick up at first, Constantine called me right back and was able to answer all of my questions. He got a technician to my house today, which was less than 24 hours! Oswaldo was on time and very professional. He quickly went to work on cleaning my dryer vent. Within 1 hour, it was done! I really appreciated the quick response and service. While it wasn't cheap, I think it was fairly priced (I called several places within the area) for the great and prompt service they provided. They offer a military discount ($25 off). Highly recommend this business and will definitely use them again. Thank you!

Fast and you get what you pay for…read more I never had my dryer vent cleaned before and I'm not sure if it ever was cleaned by previous owners. However, we noticed significant changes to dryer times and even when clothes were dried, they felt wrinkled and somewhat not right. So I decided to look up local dryer vent cleaning companies. I chose this company due to good reviews, up front costs, and clear communications. I requested a quote on a Sunday afternoon and they were here the next day at noon. They quickly located the vents and started cleaning. Minutes after starting, they alerted me while I was on a call to come outside and see how much lint was coming out. I was shocked. After about 30-40 minutes, they were done. Highly recommended if just from the standpoint of up front costs and no hidden fees. A+

I'm so glad I tried this service despite not many reviews. I had air vents and dryer vent done. The…read moretechnician was great. He was on time, told me exactly what was done and even texted me images of the clean vents after. The technician made sure all accessible vents were cleaned and even updated the curve on my dryer vent for better air flow.

Great service and communication, gave me an hour window for arrival time…read more Shawn was very professional always wear shoe sleeves in the house done a great job cleaning the vent and the furnace with extras great value for the money.

Nice work He try to help me lots to make my heating system…read morework But he did nice cleaning all the vant

A very bad experience. Not even for free would I use this vendor. Tries to scare and upsell, shows…read moreme a stain that likely isn't mold and says it's black mold. Avoid. Update in response to his response: I guess you didn't know, but I have a Ring camera recording of our conversation. You are a liar and I have the video to prove it. It's actually you who yanked away your phone as I was looking at the charges because you handed me your phone. And there was zero foul language. The reason I didn't pay is because, after yanking your phone from my hands, you just walked out. Let me know if I should post the video somewhere for everyone to see it.

Incredibly helpful and also gave great information on maintenance. Scheduling was easy and the cost…read moreis very reasonable with no hidden fees or upselling. Highly recommend!

We are the hornet bees next stock in one of our exhaust vents. Since late fall. I found Norman's…read moreinformation online and reached to him for a resolution. He promptly stopped by and let us know that we will need to wait until winter for the bees to die so that he can clean it up. I called him up a few weeks later when the snow had cleared up and he promptly stopped by early morning and was able to clear everything in half an hour. Prices were very reasonable and he was very upfront about everything. Highly recommend a services!

timely rapid and effective.... Took pictures before starting to show the difference in the…read morechimney.

Absolutely horrible experience with Clean Flow. They came out to repair the starter on our gas…read morefireplace and said the unit needed cleaning. After servicing it, they failed to put the logs back correctly and left the flue closed. Within hours, soot blew throughout our entire house. Black soot covered walls, ceilings, upholstery, linens, and furniture in nearly every room. The damage was catastrophic. We had to go through our homeowners insurance because the cleanup costs exceeded $60,000. The restoration required professional soot remediation, sealing and repainting walls, cleaning all upholstery and fabrics, and extensive cleaning throughout the entire home. What made this even worse was the company's response afterward. They would not provide the business owner's information or their business insurance information, and they took absolutely no responsibility for the damage caused by their work. We were left to handle the nightmare ourselves.