Great selection of items and very helpful staff. Prices are average compared to other shops. I went…read morein in particular searching for fruity flavors that I really like, the guy working there knew exactly what I would like.

Prices are double compared to every other shop ... poor selection and the service is terrible…read more Guy treats you like trash because of their beliefs.

I come here semi-often, good selection, friendly and attentive service, OK prices. Every experience…read moreI've had here has been positive up until today. The guy that I spoke to treated me like I was bothering him when I came in to make a purchase. Looked like he really didn't want me to be there. I gave him my phone number and he didn't give me the option to use my rewards points. 4 stars because I'm sure he's a nice guy just having an off day.

Staff is always attentive and pretty prompt! I'm always in and out of there like swimwear lol,…read morecheck this place out!

Great selection of eclectic figurines, cards and snacks from Japan, cool stickers, well rounded…read morewater pipe offerings and a super friendly staff always willing to help with any questions.

LOVE the new original staff shirts. I support a business that stands up for the things they believe…read morein. Already was my favorite shop, only made me fonder. Respect.

Great little smoke shop with a nice selection on products. I come for the prices and customer…read moreservice. Highly recommend

Best place for anything glass related. I have bought bongs, bowls, batteries, lighters, torches,…read morebangers, and other accessories here over the years. They even remembered me after I hadn't visited in a couple years. Very nice people. Definitely friendly!

I've been coming here for years to buy Kratom - as a regular consumer, I can confirm that this is…read morethe only smoke shop in SF that consistently has a good quality product AND a wide variety of items to choose from. (If you're looking for a specific Kratom recommendation, the 1836 Rise & Grind powder is great) The owner and staff are always super nice too. 10/10 highly recommend!

I met with Sam the other day because I had to buy a battery. Since I had such good service buying a…read morebattery from another representative from the store, I came back. I noticed that this place will provide excellent service and make sure that you're happy. When I met with Sam, the battery costed $30. I realized he had only charged my credit card for $3. I thought I would leave a nice review as I feel like they offer customer service excellence. Thank you!

Love this spot, top tier quality items! Unlike other spots I've been to, everything is legit not…read morefake

Sitting outside the shop during posted hours and no one is here. I suppose they open when they feel…read morelike it?

Awesome!! I love that they open early and I can go before work Also it's convenient that it's…read moreright down the street from where I live!

Lot of good pipes and bongs, good selection of wraps and papers, not to mention the customer…read moreservice was great. She knew what she was talking about, and very friendly.

Kind and patient education and relaxed, clean, comfortable environment. I consider it a new little…read moregem in the neighborhood. I liked the variety and they even promoted a local women owned distributor. They hooked me up with a discount too, so I'll be back.

How could anyone give this place 1 star? It's so clean and nice inside. You can walk around and…read morepick up any of the products they have in stock. They have all the major stuff including some nice merch. The budtender had a wealth of knowledge on how the edibles vary by brand.

Mad props to Budtender Savannah who is always respectful, courtesy and will take the initiative to…read moreserve you and pull your order if she sees you standing idle too long. I am grateful for her presence, always.

UPDATE | After my review was posted, my pickup order was declined yet my ACH was still charged…read more(documented and disputed with my bank). I also received five unsolicited calls from management attempting to move this off written record. I've been a loyal customer of Elemental Wellness for over a decade, but the service has sharply declined this past year, and today's experience was the final straw. What Happened: * I placed a delivery order scheduled between 12:00-2:00 PM and stayed home the entire time. * I received no text updates, despite requesting them in the additional notes. I received no call even though they stated that they did call me, and no one rang my doorbell for a delivery order. I received no email update that my order had been cancelled either, just that it was on time and would be delivered in the requested timeframe. * At 2:15 PM, with no delivery or communication, I called the store. The associate was rude, accusatory and claimed the driver arrived and called me at 12:38 PM, which never happened. I received no call, no text, and no doorbell ring. I did receive an attitude, hella "sorry's and reprocess the order yourself." I reprocessed the order myself, I requested a supervisor and spoke with Sylvio, who assured me the order would be reprocessed and that my phone number was accurately updated. Frustrated, I submitted a one-star review detailing my experience. After that, the order stayed in "verify" status for over an hour, which is far from normal. I eventually canceled and reordered for pickup, and the same delays and lack of confirmation happened again. This experience shows a petty and careless attitude toward customer feedback. It's clear that Elemental Wellness no longer values customer experience, and I'm extremely disappointed. I will be taking my loyalty and business elsewhere.

These guys are the best in the west. Totally sublime. Thanks for the great service & quality…read moreproducts,

From the owner: Danville Doap delivers organic awesome pot to Danville and surrounding cities from 9-9 daily 7 days…read morea week.