I have relied on US Appliances twice now and will do so in the future. The service is prompt, honest, and reasonably priced. Moreover, if theres a minor issue you can reasonably do yourself- and save $$ - they tell you. In my case it was two wires that needed to be reconnected on my dishwasher. Saved me $60. I know of no other service company that'd do that. I appreciate the straight up honesty. If you have an appliance not worth fixing - they will tell you. If the fix is a temporary "patch" on an appliance that will be on the fritz again in a month or so - they'll tell you. ... who ya gonna call? read more

For the past 15 years Mr. Singh has been our go-to guy for our furnace, AC units, washer, dryer, and microwave. From replacement to repair to maintenance, he is the only person that we call for help. I will let my broken washer sit in locked mode with the clothes mildewing inside until he can fit us into his schedule. Why? Because we trust him to be honest regarding the repair options and to be fair about the price. Mr. Singh has not steered us wrong in the decade+ that we have known him. We highly recommend US Appliances Services! read more

Mr. Singh has come and worked on our washer and dryer twice and has been extremely punctual, honest and helpful. The first time he recommended replacing the machine and the second time he replaced the malfunctioning part (which he happened to have on his truck). Very friendly and excellent price structure. read more

Awesome reply time , luckily was nearby , was at my house in 2 hours , knew exactly what was wrong ...highly recommended

When I leave a review that is less than stellar, I do hope that the owner leaves their comments as well so individuals can receive the entire story about my fairly negative refrigerator cooling issue. Pros of the experience: Punctual and available within 24 hours. Cons of the experience: Notified up front it would be an 89.95$ service fee. Not notified at any time that I had to have the refrigerator plugged in. Following both my refrigerator and freezer failing to cool, I did some preliminary troubleshooting over this prior weekend and identified the compressor windings were open when tested with a DVM, but I do not have the capabilities to do the replacement. I stated this to the individual and he plugged the unit in and said "your compressor is running. It's not your compressor. It must be your control board." Without actually doing any diagnostics or further tests, he said "You'll have to leave this sit for 24 hours to make sure it's your compressor." "But I thought you said it was the control board and that the compressor was running" "Well, it has to be the compressor. Check this tomorrow and let me know. I'll send you a quote." I asked if they were still going to charge me the 89.95 even though there was never any statement that it would be a requirement to have the refrigerator on and they didn't do any diagnostics. I presumed we could come to an agreement the meeting was a wash. That wasn't true. I got a quote for over a $1000.00 to replace the compressor and again asked to not be billed for no diagnostics. He decided money was more important than customer service and charged me again FOR NOT DOING ANY DIAGNOSTICS. I hope you think twice or at least inquire further before bringing them onsite. read more

Called these people to get a quote to repair my dryer. The gentlemen was condescending and made jokes about how it was easy and I should do it myself. Didn't really care for the business. Wouldn't recommend you work with these people with such poor customer service. read more

Pretty disappointed after the service call today. They said my washing machine required some parts, one of which is the door gasket. I told him we needed that replaced before he arrived, so I wasn't surprised at that. I had even priced it and knew that I could get a replacement part for $54 from Amazon in a few days. So I was shocked when he wanted to charge $103.45 for the part, plus $25 shipping... not to mention labor. When I questioned that, he said Amazon doesn't guarantee the parts. Then I pointed out that ordering directly from LG (the washer manufacturer) is $79.99 for the same part. He said they only use their single supplier. I told him they were being overcharged, and asked if they would just do the labor if I supplied the parts, and I would waive the warranty on the parts. Absolutely not. No how. No way. Not an option. He fussed at me and told me good luck finding someone that would do it. Well.. can't say I've found someone to do it yet (haven't tried yet), but I can say I won't be using him. As consumers we need to force vendors to raise the bar. Edit/Update: In response to the owner response, I can understand not wanting to take responsibility for parts that aren't warranted, but you are buying from a company that is not the manufacturer. If you said it had to be parts from LG, I could respect that. But you didn't. You refuse to buy from the manufacturer or to use parts I supply even if I waive the parts warranty. You're buying through a third party that is marking up the price, and then you are passing that cost along to your customer. I respect that is your business model, but I don't understand why you would chose that business model. Thank you for not charging us for todays visit, though. I do appreciate that. read more

Highly recommend, consummate professional. Does great work and is genuinely kind person

I contacted US Appliance Services based on Yelp reviews to fix our dryer. They came out the next day. The tech was polite and efficient. Fixed the dryer in minutes, and recommended a vent cleaner so we don't have the issue again in the future. CLEAN YOUR VENTS so you don't need a repair, but if you do need a repair, call US Appliance Services. read more

I can not say enough good about this company and Mr. Singh! He was honest, timely and very polite and considerate! He did a wonderful job, explained the options and then the process once we selected our route. He educated us throughout! Don't look any further if you need a repair! He is honest, hardworking and kind! read more

Mr. Singh (US Appliances Services, Inc. of Leesburg) is outstanding. He is HONEST, KNOWLEDGEABLE, highly skilled at his craft, professional, friendly...I could go on and on for days! Best repair person we have EVER used for any work we've had done inside or outside our home. If I had to choose between having someone else come to my house today or having to wait a week for Mr. Singh, I would wait the week!!! I highly recommend him without hesitation...he is simply the best! read more

This is the WORST company I have ever dealt with. If you don't want your appliances to work worse than before they arrived you should not call these crooks. I had them come out to look at my washing machine and dishwasher. My dishwasher I was just hoping they could clean some of the gunk out, but was otherwise operating fine. They came out and were rude and said my dishwasher was cheap. I ran the dishwasher today for the first time since they left and it's completely filled with water!!! When I called they tried to blame me! This is what I get for trying to be proactive and have it cleaned a little. I do not wish this upon anyone! read more

US Appliances Services - Asked to have my dishwasher cleaned as a preventative measure and this is what I got. - Appliances & Repair Near Me - Leesburg, Virginia

US Appliance services in Leesburg VA was great to work with, providing prompt, professional dryer repair service at reasonable pricing. Recommend US Appliance Services in Leesburg VA for appliance repair. read more

I had an awesome experience with US Appliances. My 2 yr old Samsung washing machine stopped working after filling up for the rinse cycle. I called US Appliances and the serviceman came out quickly. He was unable to get the correct part after diagnosing that the control panel needed to be replaced. He suggested that I call Samsung, explain the problem to them, and then never charged me for the visit. Very nice company to work with. Hopefully, I won't have another appliance break but if I do I will call US Appliances. read more

I never write reviews, but they deserve it. We have become so accustomed to mediocre service, so when someone provides exceptional service, it is such a pleasant surprise. Called Monday and they made an appointment for 2-4 on Wednesday. They called early at 1 and said they could come earlier if I wanted, and I did. Diagnosed the problem with my washing machine in about 3 minutes and had the repair part on the truck. Just to be nice, they cleaned the inside of the dryer at no cost and then gave me a $10 discount off the bill, which was reasonable to start with. Mr. Singh seems like a great guy and I am having him out this weekend to work on my heat pump. read more

This is our first time using US Appliances Services and if we have problems with any appliances in the future we won't hesitate to use them again. They were prompt, courteous and most importantly, very knowledgeable. If you are in the Loudoun County area and you are having appliance problems, you should call US Appliances Services, it's a family owned business that cares about their service. read more

We have been living from coolers for almost two weeks because an insurer couldn't get someone to fix our Samsung refrigerator/freezer. I called Samsung and they recommended US Appliances Services. I called them Saturday afternoon and was told a technician could be here Monday morning. The Technician arrived at 9:40 and took out the failed part, replaced it with a new one, opened the back took out the small drains and opened them to allow excess water to flow into a drain pan, and then cleaned the dust, dirt and grim of 9 years for the coils at the bottom. He was knowledgeable, cheerful, and explained every step of the process. US Appliances Services will by my first call when I need help. read more

We had issues with our dishwasher not draining properly. After doing some preliminary troubleshooting on our own we figured we would give them a shot. The first time the tech came out we were charged $289.36 for a new pump after the tech said he checked over the entire unit. No problems there. Stuff like this happens and we were happy to pay. However, shortly after we were having the exact same issue with the dishwasher not draining. Called the tech and he came out again and flushed the piping from the dishwasher to the garbage disposal and saw debris come out. We were charged another service fee for something that should have been done the first time and was not. Especially if we were told he checked over the entire unit. Our dishwasher is still not draining and although the technician was nice he was not qualified to address the issue after two times. read more

Excellent service and communication. The technician located the parts that I needed and kept me informed. He showed up on time and was very efficient and knowledgeable. He completed the repair and cleanup and I now have a working dishwasher. I'm very pleased. read more

We have had Mr. Singh to fix a few issues (fridge/washing machine/dishwashers). He is beyond professional and great at what he does. He is fair and honest. Most recently, our washing machine wasn't working. Mr. Singh let us know it would be more expensive to fix it then buy a new one. He could have easily charged us for an expensive fix. He gives suggestions based on his experience that are always helpful. I have many friends who also use him and I have heard nothing but glowing reviews. I HIGHLY recommend him for any of your appliance needs. He's great! read more

Very quick response, speedy service, and flexible hours. Repair man came out early on a Sunday to look at our Whirpool clothes dryer that push start stopped working. He quickly determined we needed a new starter. Luckily he had the replacement part in his van. From start to finish he fixed our dryer in less than 40 minutes. Only con was that the total cost for repair with parts and labor was slightly more than we anticipated. About 3x the cost to buy part only. However, neither my husband or I are mechanically inclined. So we will use their services again in the future. read more

US Appliances Services - Clothes dryer repaired - Appliances & Repair Near Me - Leesburg, Virginia

Mr Singh exemplifies customer service and integrity. Our freezer failed and we lost all our frozen food...the weekend prior to two large friend gatherings at our house! Ugh! We called Mr. Singh who responded immediately and came out Saturday AM. His work habit is fastidiuos...he observed that no surge protector was installed for the fridge and the compressor controller was fried. The compressor was burning hot and he spent an hour cooling down the compressor and then replaced the controller. He cleaned up everything...very tidy, very pleasant! He followed up with us for several days. So far so good... We have complete confidence in Mr. Singh....we trust his judgement, responsiveness and fairness....not the cheapest, BUT THE BEST! read more

Great service - prompt, honest and thorough. I "inherited" all of my appliances when I bought my house a couple of years ago. Great brands, but they weren't new. I asked Mr. Singh to check my washer, dryer, dishwasher and fridge. He gave everything but the fridge a clean bill of health. How many repair people would miss the chance to charge someone for a not-really-needed repair? The fridge thermostat was wonky (I had known this because we were having issues with freezing). He called and checked if they had the part available. He was apologetic that the part we needed was basically the whole "brain" for the fridge. He priced it out, but asked if I would prefer to fix or buy a new fridge. He even gave me pointers about the types of problems I would expect from different styles of fridge (really wanted a french door fridge, but he said those break pretty frequently). I decided to repair, since it was still less expensive to replace the part than the whole fridge. Three days later (based on my schedule, not his), he came out and fixed the fridge. I had emptied the first few shelves to give him easy access - and an excuse for me to clean the inside of the fridge. When he was done fixing it, he offered to put the shelves AND food back in. Wow! Completely impressed with his level of customer service! I strongly recommend Mr. Singh and US Appliances Services. He's honest, fair and reasonably priced. read more

Mr. Singh and Sir Patrick's versatility was valuable in bringing a resolve to a unique problem.  They worked extremely hard maneuvering their way through small cramped spaces and within the hour my unit was repaired and functional. I was a bit surprised at the estimated repair fee, however Mr. Singh came down a few dollars once the estimate was finalized via invoice. Overall the services of US Appliances was a quality job done well. I would definitely utilize the services of US Appliances again. (See for yourself; photos posted on Yelp) read more

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I contacted US Appliances Services based on reviews (Yelp and Home Advisor). Initially Mr. Singh said he couldn't come out until Friday and recommended I check other options if it was an emergency (washer was not working properly). I appreciated that he was willing to pass on a job based on my needs and not his schedule. He came out Friday and assessed the washer while pointing out things for me to consider. In the end he completed a minor repair that fixed the washer. Mr. Singh did an excellent job and was extremely friendly and personable (not to mention safe as he was wearing mask/gloves due to COVID-19). Highly recommend for appliance repairs! read more

Mr. Singh is an efficient and diligent problem solver. He is honest about his work and he is quick to diagnose the issue. He communicates the upside and downside of any repair. Broken appliances suck but thanks to his work, my washing machine is like new (and I know now what NOT to do with the machine). You won't regret it. read more

I just moved to Virginia and bought a house. The appliances have been breaking monthly, it seems. Called US Appliance and they were there the next day, BOTH times. Great recommendations on weather to repair or replace. Went above and beyond to troubleshoot our dryer and showed us why it broke and what to do to prevent future problems. Can't say enough good things about his work ethic and professionalism. read more

Mr. Singh provided same day service to look at my refrigerator that wasn't cooling. He correctly diagnosed the problem and made the repairs with new parts he had in his truck. He was very polite and even called the next morning to make sure it had cooled down to the proper temperature. The cost was not cheap but I feel it was worth it to have a working refrigerator the same day and much cheaper than having to replace it (it is less than 5 years old). read more

First time client and couldn't be happier with the professionalism, courtesy, and results I experienced. They were on time, promptly identified what needed fixing, explained it clearly, and made the repairs. Highly recommend them to others. read more

I highly recommend this company. Mr. Singh was able to come take a look at my washing machine as soon as the same day if I wanted, was polite and courteous. He called me to tell me he was on his way, and was able to quickly diagnose what was wrong with my washer. I appreciated his honesty in not trying to sell me on repairing my machine when it would cost nearly as much to purchase a new one. I would definitely use him again. read more

Awesome, no nonsense and on time repair! Will call again. Price was fair. Technician was helpful, knowledgeable and respectful.

I had contacted Mr. Singh (Tony) from MyAppliancesTech to repair our dishwasher panel that had come loose. I was told to order a new part (Panel) and the repair would cost $200+. The technician came out to repair after I ordered the part. The panel came loose after 2 weeks of installation performed by the technician. I ended up paying $200+ for a failed install job. I called Mr. Singh to let him know that we were covered under the warranty. He said he'd send a technician over and no one came. I called him again to send out someone but he kept avoiding and never honored his agreement. I got busy and tried to call him again later to get him to honor the warranty (or issue a refund). He now said we need to replace the top part again and now the bottom part. He said he will get back with new pricing and never got back. So, no fixing the original issue (or any refund)! Does not stick to his agreement! Avoid him! Note: This is a repost as my original yelp review for this company for some reason does not appear anymore. read more

US Appliances Services - Appliances & Repair Near Me - Leesburg, Virginia

Thoroughly professional: diagnosed the problem with our refrigerator immediately, was communicative as we waited for the part to arrive, was efficient in repairing it, and taught us a few new things about our appliances in the process. We'd recommend this business to anyone without reservation. read more

I contacted this company to repair my KitchenAid refrigerator after a horrendous experience with another local appliance repair company (Reliable Repairs). I did some online research and decided to reach out to US Appliances Services based on the great reviews and local proximity. From the first interaction to the last, the service I've received has been impeccable. Unlike the other company, they asked detailed questions when I called and gathered as much information as possible in order to prepare for my service visit. The technician arrived on time, was super friendly and professional, and very conscientious about not damaging my hardwood floor when pulling out the fridge. He quickly diagnosed the problem and explained it to me. He even made recommendations on how we might prevent a recurrence of the problem. Fortunately, he had the part with him and installed it without issue. To top it all off, he reached out the very next morning to confirm that my fridge was cooling sufficiently and that I was satisfied with the work. This company was such a great find, I'm grateful that I had to first encounter the rotten apple to discover them because this company will be my go-to for all my appliance needs going forward. read more

Very prompt response, but our washing machine still has the same (out of balance) issue even after the service call. As pleased as I was with the responsiveness, and politeness of the representative who came to the house, our washing machine isn't fixed. When I called back, he said I should go to Home Depot to get some pads that I could easily install myself. If it's so easy, and such a common problem (as he described) why couldn't they do it when they were here? He said they could come back for $200 to fix the same issue. Very frustrating. :-( read more

I had contacted Mr. Singh (Tony) from MyAppliancesTech to repair our dishwasher panel that had come loose. I was told to order a new part (Panel) and the repair would cost $200+. The technician came out to repair after I ordered the part. The panel came loose after 2 weeks of installation performed by the technician. I ended up paying $200+ for a failed install job. I called Mr. Singh to let him know that we were covered under the warranty. He said he'd send a technician over and no one came. I called him again to send out someone but he kept avoiding and never honored his agreement. I got busy and tried to call him again later to get him to honor the warranty (or issue a refund). He now said we need to replace the top part again and now the bottom part. He said he will get back with new pricing and never got back. So, no fixing the original issue (or a refund)! Does not stick to his agreement! Avoid him! read more

US Appliances Services - Broken diswasher panel - Appliances & Repair Near Me - Leesburg, Virginia

Faaaantastic service getting my dishwasher and fridge repaired. I will definitely be using them again.

When my dishwasher wasn't draining I called three repair places. Mr Singh got back to me quickly and was the only one who could come out same day. He got here early, quickly diagnosed the problem, and returned with the necessary part within 48 hours, and was again able to come earlier than initially quoted which was great for me. He completed the repair in under an hour and I'm back up and running. I'm extremely happy with the customer service and efficiency. read more

Mr. Singh was very nice and very helpful. He does great work...fast and efficient and I couldn't be happier with the service he provided. I'll definitely use him or refer him to friends in the future. read more

We had a funny noise in the refrigerator. Big two door Whirlpool--19 years old. This refrigerator looks good. The door seals look good and still fit well. We didn't want to plunk down $1500-2500 right now. It looked like we were not going to lose a lot, if it could be repaired. It seemed like there was possibly some cooling change, but it certainly wasn't a clear-cut problem. We called from a list of organizations on the Web. Mr. Singh answered and upon learning of the age, he suggested we might want to forgo the basic charge and buy new. We assured him we wanted him to take a look and would eat the service charge for his inspection tour, if this was the end of its life. He was most professional and came the next afternoon--calling about 20-30 minutes before he arrived. He thought the problem was fairly simple to fix--a new circuit board in the control system. The sound was coming from it attempting to "reset" repeatedly. He ordered the part and apologized two days later when he returned to make the installation--it took two days to get the part, rather than returning the next day as he had expected. He again called shortly before coming. It was one of those "WOW" experiences to have a serviceman be so efficient, kind and quick. There is the big chance that he will have to come back one day to replace something else. But that old, stalwart refrigerator is working well a week later. By the way, he credited the initial service call against the charge for the installation. We are very happy to have found a pleasant, smart, tidy and reliable appliance repairman. We were very pleased with his service and will be calling him again at US Appliances Service VA. read more