Do not really care what others say, I believe that if you…read moretreat others with respect and really just have conversations about what you need or are looking for they will be more than happy to help. We always place or puppies in here for overnight stays, even for extended times. Both of our dogs return super happy and are well taken care of. Highly recommend.

My dog Rocky always enjoys his time being boarded at My Second Home. They always listen to the…read moreinstructions I leave them (food amount, when to give meds, etc.) and always take extra care of him because he can be anxious at times. I love having access to the outside play area cameras so I can still check up on Rocky even when we're apart. I love having that extra reassurance that he's having fun with the other dogs and being taken care of.

Boarded our dog here and she has caught kennel cough three separate times. We had to stop doing…read moredaycare and now pay extra for private time. The staff was apologetic each time and is very kind but that was too many instances for us. This is now our 4th option.

I would give them 50 stars if I could. I have now worked with Dr. Tsoumalis and Dr. Walsh and they…read morehave been nothing short of amazing! I just left a horrible vet and found them and I couldn't feel more comfortable and happy. They have gone ABOVE AND BEYOND for me and my dog. They are compassionate and kind and really have gone the extra mile. Everyone there is so kind and have shown me how your Dr should be caring for your animal. Please do not wait to bring your animals here they are truly amazing!!!!!!

First off, this place warehouses dogs that they claim they are "rescuing" from area shelters. They…read morekeep them in crap conditions with no actual game plan to adopt them. This is what the staff told me and my experience mirrors this. Second, the place smells like urine every time you walk in. Third, if you board your dog, they'll come home with worms, diarrhea, as well as the bag of treats you left for your dog that they didn't bother to give them. If you care about the conditions for your dog, look elsewhere. The positive reviews are all from 5 years ago when they had different ownership.

Staff is extremely rude their human and animal customers. Will be taking my dog to a place where at…read moreleast one person seems happy to be there

My pup loves his visits to PPR. Rachel is great and always happy to see him! Amber does a great job…read moregrooming. Highly recommend them.

We brought our two very well adult -behaved dogs here for two nights over thanksgiving. Not…read moreimpressed, was greeted by the lady at the desk telling me that the " white dog", referring to my 8 year old sweet as pie yellow lab tried to bite her 3 times . We have NEVER seen an aggressive bone in this girls body since she was 6 weeks old . They also put a leash around her neck even though she clearly is wearing a chest harness due to having a collapsed trachea. I would not trust that they care well for the pets left in their care and I wish I had seen a current review prior to leaving my fur babies here ... I think the old Reviews that were five star reflect the precious operators of this kennel - and not the current owners... beware ...

My two Havanese go to Pooch Playhouse for day care and boarding. It's wonderful to know that staff…read morecares about them. It's a relief to pick up pups that are happy and healthy.

noticed lumps on BOTH ears of my doodle and looked deep and it was scabs at least a dime wide and…read more3/16" thick. obviously the tips of his ears were cut (in the exact same place on each ear). I know things happen but tell me when I pick up my pet. the response from Pooch was they would have noticed and my dog MUST have scratched itself (same place on both ear, HIGHLY UNLIKELY) and there would have been blood. This was done during grooming AND covered up. Even worse, whoever Lindsey is leaves me a message accepting ZERO accountability and blaming my pet. Absolutely UNACCEPTABLE. please consider this before choosing them as your groomer. They'll never have the chance to hurt my pet again.

The place is absolutely disgusting , they will not let you into the back even if you leave your…read morepet over night. There is no one there after hours so any sick dog or boarding that is there over night is left alone for hours. If your pet passes away in their care they will not call you till the end of the day or even next day. The Dr. never returns any calls, no matter how important. Him and his wife are always fighting with each other in front of patients and staff. Many animals have passed away in his care. I would never go here again or my family. Not to mention the groomer ( Holly) who is so very rude and cut my cats skin so bad she had to get stitches. My dogs groom was so terrible I could have done a better job than what was done.

One of my dogs had an unfortunate accident where her bone was broken. I went through three vets,…read morebegging them to get her life together, and they all said it needed to be amputated, I believe it could be healed, I was at a lost and someone told me to check out Caring and animal Hospital . The vet told me he believed her leg would heal and should be able to run again. Eight months later the bone reconnected and she had the best run of her life! It was a miracle and I'm so grateful I found a place that truly cares about animals. This is where I take my pets. Go here!

It makes perfect sense that my 1,100th review is one dedicated to my Pup and his daycare…read moreadventures! This Pet Resorts of America sits on Charlotte Pike in West Nashville and is perched up on a hill overlooking the busy street below. The dogs have to love this view when they are playing outdoors...so many cars to bark at! We usually take our little dude, Tucker, to day care twice per week, so for us it was more cost effective to buy in bulk. We purchased a set of 10 visits and the staff are good at keeping up with renewal times so he never goes without his play days. This location has two sides/buildings...one for grooming and the other for daycare. They are connected, but have different entry and pick up points/times. We have utilized their grooming services, but for us it is a little too expensive for the low maintenance coat that our pup has. So, we now take him to the nearby Petco every few weeks at a discounted price comparatively. For daycare, the price is decent, and becomes better with package pricing. Tucker loves his day care friends and family, and they love him! Even if we are gone for a few weeks, when he walks in they immediately greet him by name and rush him back to the play areas. We also have special food we feed him that requires refrigeration. They made sure to ask if he likes it heated or cold. Heated of course because he is spoiled, but he will eat it either way...and it was nice that they asked! Overall, we really enjoy Pet Resorts for our little dudes day care shenanigans!

Here is a review of boarding dogs insPet Resorts of America in Nashville after some reflection…read more Make sure you differentiate between reviews of day care vs boarding when you read the reviews. To be fair, I will discuss both the positives and negatives. Positives: This business offers an option to board your dogs in the Nashville area that has, at least, a little bit of exposure to the outdoors. There are not many options close to the city. The most positive aspect of the kennel is the quality and friendliness of the staff. Negatives: I think this business is overshadowed by thinly veiled deception. The pictures on the site show dogs swimming in pools or playing in outdoor spaces. One needs to dig to discover that this kennel only guarantees to put your dog in a kennel with two undefined "walks" a day. To have your pet play with other dogs or swim in the pool, you must pay for each experience per day. Be sure to take a walk in the facility before committing your dog to stay there. A walk in the compound will reveal countless unhappy dogs barking at you for attention. This reminds me of visits to maximum security prisons. I dropped my dogs off and they were quickly overheated. This was on a Thursday. On Friday, I wanted an update of their health and a picture of them in the pool or play area. There was no response. If you check the kennel hours and times for staff response, they are highly restricted. The prices for putting your dog in a hot kennel with minimal interaction is $69 per day, per my experience as the base line price. I find this overpriced. Then they charge additional fees for things like playing with other dogs. I found this practice to be deceptive and insulting. I will never return to this facility. I can only thank the kind staff who work in a deceptive, potentially harmful, business model. Pet Resorts of America Nashville should be ashamed to be a business. You have the opportunity to do much better.

While visiting some family, our Brown lab, Lily, experienced an allergic reaction from some kind of…read morestinging insect. She immediately swelled up in the face and mouth, and we were worried we would not be able to make it to our usual vet or an emergency service veterinarian hospital, but on a whim, we reached out to this wonderful veterinarian clinic and they moved other appointments around to get her in immediately and despite her having a swollen little face, she is doing so much better and able to still be with us and we cannot put into words how much we appreciate everyone and their quick response to our lily's crisis. Thank you!

I'm really grateful for the staff for seeing my pet during my stressful situation. The nurse showed…read moreReal concern in examining her for her injuries and the doctor examined her and reassured me that she should be OK. This was my first experience with a dog attack. I was really upset and kind of stressed out for the fact that every place else that I had taken her prior to going there had refused to see her. I will continue to take her there for all of her treatment.