Luna was well taken care of and has been back since. It's a clean facility with lots of boarding options and daycare.

The Dog Resort Daycare Hotel & Spa is a safe place for my dogs. They provide the bed and food. The staffs are friendly especially Aroldo who always provides pictures of my pets everytime I requested. read more

The Dog Resort has done a great job giving my elderly dog haircuts and baths. I have been able to get an appointment within a couple of days of calling. The staff have been friendly and welcoming, and my dog looks great when they're finished. The prices are reasonable too! read more

I dropped my dog off here while I was away for two days for a wedding. I've never used a dog hotel before, and my dog has never stayed anywhere other than my home or my mom's home. So I was both anxious and curious to see how he would do. I found dog resort on Yelp and based on reviews thought this would be perfect. The good is for $10 more than the lowest rate, a jr suite vs a standard room, I'd get to watch him on a webcam. And from the looks of it, it seemed comfortable. The bad is I never got any communication from anyone at dog resort during any point of the stay. Even when I emailed to ask how my dog was doing. I noticed my dog spent a lot of time in his jr. suite and not in the play area so I assumed something was up, but nobody reached out to inform me about anything. This led to me being pretty anxious the whole trip, constantly checking the web cam. And most of the time my dog was near the clear glass door watching the other dogs and barking a lot. Again, it would've eased my nerves to get any updates but I received none. It was nice to know he was safe, but based on how much money I was spending on this, I assumed there would be more communication/ updates. When I dropped him off the person at the front desk did say I could email and they'd give updates or pictures but again, when I reached out I did not hear back. So just keep that in mind if you are new to boarding your dog. Other than that the place was clean and they had a lot of different options for rooms. I don't think I'd use them again though due to lack of communication. read more

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I am amending my original 1 star review, and making this 4 stars, ONLY because of the action taken by upper management to address the grievances I outlined below. My intention in leaving my review below, was to: 1) get the attention of the ownership/upper management in regards to this location's manager: Cesar, and to 2) inform potential future customers about the management of this facility.. but I do not want to impact the overall success of this business.. I sincerely hope that Cesar's behavior will improve. With that said- here is my initial review: ------ I do not like leaving 1 star reviews, but after almost 2 weeks of mulling it over, my husband and I felt like it was best to be honest, for the sake of other dog owners to know about the management of this place. I will start with the pros first: We really wanted this to be our new place to take our two doggies. We had previously been taking them to the Hollywood location, which was always amazing and we felt so safe leaving our two male labradoodles there (Ozzie and Redford). I wrote a 5 star review for that location that you can read... this new Glendale location is absolutely stunning, large, very clean, and only 5 minutes away from where we live... so we were actually very excited about it! Now the CONS: At our first drop off a few weeks ago- we made a 2-night reservation for two SEPARATE rooms for our dogs... because under normal, at-home circumstances... they are so sweet to each other, and to other dogs. But when they get to a kennel situation, it's better for them to be separated because of their ages and activity levels. Redford is a senior 11 year old dog, and does better in a large group with the older, smaller dogs... Ozzie is younger and more energetic and does better with the big dogs... they also get competitive with each other in kennel or multi-dog situations. We made this extremely clear to the woman taking our reservation (Anna) over the phone, AND made sure to let Cesar and the other gal working that day... THEY NEED TO STAY SEPARATED. I confirmed that we had booked two rooms, and had them print out an itemized receipt when we checked them in and paid.. you can see on the receipt that we booked 2 rooms and paid for them. We then proceeded to tour the facility because they were offering tours, reminded the other girl working that they HAD to stay separated, said bye to our doggies (who at that time were in two separate rooms), and carried on with heading out of town.. then on Monday 1/13, we got a call from Cesar (the manager) at the Dog Resort, letting us know that our dogs had gotten into a fight with one another and Redford had gotten bit near his eye. We of course were shocked because we had assumed they were keeping them separate.. but he informed us that they put them in the same kennel, and that they knew nothing about keeping them separated. We know our dogs and that they can get competitive with one another when there are other dogs around, so this is a situation we try and avoid. Cesar was so extremely rude, refused to take responsibility for his negligence, kept trying to tell my husband and I that we *didn't* book two rooms, we didn't pay for two rooms, and we *NEVER* told them that our dogs had to stay separated for the duration of the stay... we checked in AND paid with Cesar. Over and over he was trying to gaslight us.. and refused to give us any information on how to contact someone higher up from him- his manager maybe? It was the strangest feeling because we just wanted him to admit that he wasn't paying attention to what we had requested and failed to make notes in the system and inform his staff. Cesar should not be the manager of this location... he does not have the diplomatic skills to navigate a situation involving his own negligence, and is extremely RUDE. On the positive side- Annie did call me a few hours later and she was very kind and compassionate about the situation. She took responsibility for not making it more obvious in the notes when she took our reservation over the phone about our dogs being separated, and offered us a full credit for a future visit, or a refund check. We thanked her and chose the refund check. We would love to be able to bring our animals back here, AND would be happy to amend our star rating... but not as long as Cesar is the manager. If upper management is reading this- I hope you take these 1-star reviews seriously.. the last thing I want to do is impact an overall star rating of a small business, but there are animals involved and Cesar is not qualified for this position of caring for their well-being or safety. read more

Dog Resort - Pet Boarding Near Me - Glendale, California

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Our dogs love staying at dog resort every time we travel. Their staff is amazing and very caring. Definitely recommend read more

Dog Resort - Maddie & Prince - Pet Boarding Near Me - Glendale, California

Very professional and knowledgeable staff, very good service, care about your pets like their own

Last year I took three of my dogs to this resort for boarding for almost a month and I can't say enough wonderful things about this place and the staff that works there! From the moment we arrived, the staff made both me and my dogs feel welcome. The environment is clean, safe, and very well organized. The staff is attentive and genuinely caring, which is evident in how comfortable and happy the dogs were. I loved receiving updates and having camera access during their stay, and it was obvious my dogs were being taken care of very well. It's rare to find a place that combines professionalism with such warmth. I feel completely confident leaving my dogs here and would strongly recommend it to other dog owners. read more

Love Glendale Resort! My dog goes to daycare and it's really helped him socialize. We also do boarding there. The staff is amazing and I always appreciate the attention they give my dog! read more

Walking around the facility (other than seeing and hearing them obviously) you would never know that dogs were there!! It is so clean!! No overwhelming smell of urine. No piles of dog hair in the corners. The staff seems attentive and is willing to go above and beyond for whatever your dog needs in order to be comfortable during their stay. I have high hopes that this will be my new trusted pet hotel! read more

I boarded my dog here over the weekend to go on a last minute trip. They let us try it out the afternoon before just to get her acclimated and to see if I thought it was a good fit. The next late afternoon, I dropped her off and because the day before was a success, and because the staff was familiar to me (also from the day before), they remembered her name, and were super nice, I felt comfortable and confident that she would be safe! They go over rates, let you take a tour, and they have cameras. I would definitely try this dog resort again! read more

Been using Dog Resort for years. Great service & very confident to leave dog here every time we go on vacation. Excellent service!!

We boarded our 4 yo dog, Biscuit, here while we went on a 10 day vacation out of the country and couldn't have been happier with our experience! It C was our first time and our dog tends to have anxiety when we leave. The last time we left her with another boarding facility, she came home with severe Pancreatitis. They took great care of her, called us to give us an update during our trip, sent us photos and were very communicative. We were able to check on her while we were away and could see her sleeping comfortably on her bed in her little suite. You can bring their favorite blanket and toys so they don't feel so home sick which is nice. It's a clean facility and the staff are all super nice. You can tell they take good care of the pups. A nice inside play yard for the animals and temperature controlled (which is nice considering heat during the day). We love in Santa Clarita and it's well worth the drive to know your dog is well cared for when you're away. Thank you!! read more

Dog Resort - Entryway - Pet Boarding Near Me - Glendale, California

Dog resort is a great new modern facility with a caring staff. Whether it's for day care, overnight boarding or grooming.. your dog well be well taken care of here. read more

I've boarded my dog there twice and I couldn't have been happier with the way the little guy was treated. The staff was friendly and helpful, especially since my dog is reactive to other dogs and needs to be separated from them. He was given his own play area and the staff sent me photos while I was on my trip to assure me that everything was going well. I highly recommend this place and will continue to be a customer. read more

I had a great experience with this location. The service and staff are friendly, patient, and accommodating. Would recommend!

Great place!! Clean facility, friendly staff. We've been here multiple times and are a repeat customer.

I love this location. The staff are friendly, attentive, and accommodating. The junior suites are spacious and the cameras work perfectly for the times that I want to check up on my pup. read more

GREAT GROOMING SERVICE!! Journey was great with my dog-- gentle, professional, and did a fantastic job. She took the time to ask questions about what we wanted, which really made a difference. My dog looked so clean and happy afterward. You can tell she truly loves what she does. Highly recommend! read more

Their front desk people are very incompetent and rude. We made an appointment for our door filled out all the information the day before so there would be no issues. They never said we would need his medical information for a groom. When we showed for our appointment the front desk person was rude as if it was my fault that they didn't tell us what they would need. Beside it was a Sunday so of course a vet is not going to be available to give our info he proceeded to do other things and not let us know service was not going to happen basically he was an Ass. I will call the owner read more

Absolutely love this place. I always bring my dog here and she always leaves very happy!!! Amazing rooms and amazing service. Would highly recommend. read more

Friendly staff, gentle grooming, my dog came home happy and spotless! I recommend this place!

We've been going to this location for several months and they're awesome. Caring and thoughtful staff who really love the dogs they take care of. Great staff! read more

My dog and I love this place! He cries with excitement when we get close by. It's super convenient, always clean, very friendly people. Tried the grooming for the first time the other day and he looks fantastic. read more

Dog Resort - Pet Boarding Near Me - Glendale, California

I take my dog Luna here multiple times a month for overnights when I'm out of town. I have always been absolutely thrilled with Dog Resort's service. I would highly recommend them to anyone reading this, especially because it's hard to find a trustworthy pet sitter. read more

I've been taking my dog here for daycare for a few months now and I feel so good about leaving her with them. She's a German shepherd puppy with a lot of energy and they do a great job handling her. I truly feel like the people that work there care about her and she's in good hands with them which is hard to find these days. She definitely seems nice and exhausted at the end of the day when I pick her up and excited to go back every time. read more

My dog has been to Dog Resort a few times now and they do a good job of adapting to my dog's needs (separation anxiety) by giving him the right amount of play time with other dogs and attention to make sure he's comfortable in his room. read more

this is my dog's favorite spot! Boots is an Aussie who has a hard time finding daycares he likes, but he always gets excited when we get to go here! The staff is extremely knowledgeable, friendly, and attentive to everything that your pet needs. When my dog pulls to go into the store, I know it's a fun place for him! read more

Dog Resort is great! My pup Ranger loves being here for day care, and the staff is wonderful. The play areas and boarding rooms are large and clean. Cheers to Aroldo for being so accommodating and friendly. read more

Amazing place! We love to know our fur baby is well taken care of when at the Dog Resort! Caring staff!

Great staff, fantastic facility, brand new. Not yet crowded with many dogs so my tiny old man has free rein and lots of attention too. You can choose a standard suite or a larger one that has a camera so that you can peek in on your baby overnight. Try them out! read more

This is our first time to check in our dogs in this pet hotel. The staff is very accommodating and friendly. They took care of our fur babies. read more

We had a wonderful experience at Dog Resort Glendale! We needed a place to board our fur baby while we went on vacation the staff was great and friendly. We booked a junior suite for our sweet girl siouxsie we enjoyed the extra perk of having a camera to watch her sleep at night. Overall we recommend this business for anyone looking for a secure and professional dog resort to fit any dog's needs. read more

Came in to do my first day of daycare and was impressed with how clean and beautifully modern the facility was they have glass all over it resembles an above ground aquarium with dogs. When my dog poobie oob came out he was so happy and the guy at the front desk was very helpful and eloquently answered our questions I believe his name was Cesar was a really chill guy and poobie greeted him immediately, the large glass windows in the front of the play areas are great it's awesome that they are confident with what they do that kind of transparency is hard to find the old daycare we used didn't even do tours. I'm also impressed with how the suites come equipped with cameras and tvs they had the cutest Rottweiler in a suite watching bluey it was adorable will definitely be my go to whenever I need boarding or daycare! read more

Vivienne loves her days spent at the dog resort!!! it's her second home! the staff all knows her very well and is very active with making sure all the us are happy and pampered! read more

I didn't want to take my dog here in the first place because if how horrible these people are at running a business but I had no choice but next time I think it would be a better idea that I take him to the shelter to get looked after. For starters they accused me that I kicked the door and harassed a worker when they were closed..... who did I harass Casper the ghost? I took my dog here they promised to turn the tv on and did not at all during his stay even when I called and said turn the tv on. Next they put an empty dog bowl on top of his dog bowl and another they didn't give him any water he's been drinking water non stop since I brought him home what kind of a person doesn't give an animal water..? When I picked up my dog he had poop on all 4 of his paws at this point I think they did this on purpose how can you mess up this much!? Also I got charged 5 dollars for a feeding fee and the best part is I cooked the food and gave it to them...I brought my own dog food I just want it clarify that. This place should be shut down DO NOT BRING YOUR DOG HERE I REPEAT DO NOT BRING YOUR DOG HERE. read more

Daisy stayed there for a full day. It was her first time. She was very nervous and the staff was very patient and kind and took good care of Daisy. I like the set up of the place. Dogs can run around in an indoor playground as they become more socialized and comfortable. It is a great place for day care as well as overnight boarding! read more

This is a very great place took my dog many places he is a golden retriever around Four years old the place is very clean and has a friendly atmosphere. Would recommend for others definitely will be coming back read more

Dog Resort - Pet Boarding Near Me - Glendale, California

Love Dog resort! My 3 year old German Sheperd has been going to this place for about 5 years when I go on vacation and i always have a piece of mind that she is well taken care of and has so much fun here! Love the service and such friendly and wonderful people that work here! Thank you so much dog resort! We love u guys! read more

My German Shepherd has been going to Dog Resort for roughly four years and I love that I am able to leave him in such capable and caring hands! The team is incredibly attentive and patient, especially with anxious pups. Tremendous thanks to the Dog Resort team! read more