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    Doggie Protective Services

    3.6 (476 reviews)
    Open 8:00 am - 8:00 pm
    Updated 3 months ago

    Services - Doggie Protective Services

    Community Service/Non-Profit

    Pet adoption

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    My Hermione! Little angel!
    Tera U.

    I recently adopted a kitten. The people of DPS are so kind caring and amazing! They listened to me, asked me questions, vetted where my new furrbaby was going to be, and even sent her medical records after adoption! This is an amazing rescue and the people who volunteer their time are earth angels! Thank you for my precious baby!

    Katie D.

    TL;DR: Be cautious about fostering for this organization, and read reviews of other foster experiences first. I wish I had; our experience is not unique. While I understood there were no guarantees around adoption, the way we were treated throughout the process felt transactional and disheartening--marked by poor communication, lack of compassion, and an especially painful handoff when we had to return the foster dog we had bonded with. -- Going into this experience, I was sure I wasn't ready to adopt a dog, having lost my beloved senior Shih Tzu only a couple months before. While I knew what I was signing up for with fostering (no guarantees were made very clear), I wasn't prepared for how instantaneously my partner and I bonded with the first dog I fostered, "Lady Elizabeth" ("Ellie" for short). Within the first hour of bringing her home, we knew we were at risk of becoming foster fails. The attachment surprised us both, and the next morning I reached out to express our interest in applying to adopt her. I was told we needed to wait until she was listed on the website, which I respected. Looking back, though, it felt as though being her foster family somehow worked against us rather than in our favor. Over the next week, we continued caring for Ellie: transporting her long distances for her spay appointment (I opted to drive an extra 40 miles to bring her directly, rather than have her transported with the other foster dogs), supporting her recovery, and providing supplies and comforts to help her heal. We were happy to do this, of course, but I share it to illustrate how invested we were in her wellbeing. A week after bringing her home, I was emailed instructions for filling out a bio and submitting photos for the website with a 48-hour turnaround time. By then, she already felt like family to us, and it was gut-wrenching to write about her as if we weren't hoping to be her forever home. I submitted everything promptly and included a reminder that we were still very interested in adopting her. That interest was not acknowledged, and communication from that point forward felt increasingly cold and transactional. We were not given a heads up when her listing went live; I found out only because I was checking the site frequently. When applications opened, we submitted ours immediately. We were later told there were multiple applicants and that interviews were ongoing. For the next week, we waited anxiously with little communication. When I followed up, I was told we would know by that evening. Instead, I received an email saying Ellie needed to attend an adoption event. At that point, it became clear we had not been selected. On Christmas Eve, we were informed another adopter was chosen--a family who had already adopted from the organization multiple times. While I understand that decisions are complex and fosters are not guaranteed priority, the favoritism didn't seem fair. It was also confusing why the decision was final; in preliminary conversations, we were told potential adopters would have to set up a meeting with us and DPS (something that contradicts what I'm now reading in other reviews). We were devastated, but held onto hope that something still might fall through. What followed was the most difficult part of the experience. We were given little guidance about the handoff at the adoption event. I tried reaching out to the owner of the organization but got no response. When we arrived, a volunteer told us we could wait with Ellie until the adopters arrived. About twenty minutes later, a staff member abruptly took Ellie from my arms, without acknowledgment or thanks, before the adopters had even arrived. (Never mind that she took her away with my late dog's nice harness and retractable leash--something I was happy to donate to the new family, in addition to a bag of Ellie's favorite toys and clothes gifted by our family members at Christmas. But I was stunned by the lack of regard, compassion, or appreciation.) We left feeling so used and objectified, the whole experience was so transactional. I'm sharing this in the hope that future fosters go in informed and that the organization reflects on how its foster families are treated. I understand it's walking a fine line. Obviously, attachment and heartache are par for the course in the life of a foster. But clearer communication and compassion training for staff could go a long way in helping them feel more supported--and ultimately have a positive impact on the dogs they're caring for. The way fosters are treated is an extension of how the dogs are treated. And both matter.

    Local shelter identified as Cairn Terrier but DPS advertised as Yorkshire Terrier mix. Why not put Cairn/Yorkie mix? Felt a bit deceptive
    Regina N.

    5* for the process and communication when applying for an adoption, as well as the pickup. 1* for the deception and high prices. After browsing Pet Finder for weeks, I found a little cutie Yorkie girl and applied for adoption. Unfortunately, DPS let me know she was already lined up for a home, so I looked at their website and found another cute guy. He was advertised as a Yorkie mix, with typical Yorkie attributes, described as low shed, energetic, and gets along with both other dogs and humans. I've owned a Silky Terrier before so this sounded about the right temperment. Sounded like a dream dog! I put in my app and was surprised that I got him so quickly (within 2-3weeks). DPS communication was great. They text me, provided clear instructions, and scheduled an interview and a date for me to meet him at an adoption fair. I drove 2.5 hours out to meet this little guy, even though I noticed some things about DPS. First off, the adoption fee is SO much higher than the dogs I've adopted in the past. It felt almost like I was buying a dog. I shopped around other rescues in the bay area and noticed DPS was $100-200 more, but figured it was due to bay area prices and the fact they advertised more plus services/neutering. But it seems they only adopt out cute dogs, puppies, or highly-sought breeds. So I understood the price. BUT, I later learned that they advertise based on the highly-sought breeds to attract adopters and justify that high price. I wondered do they ONLY rescue cute/desirable dogs? I was too excited to notice some red flags on adoption day. When I came to meet my new dog, named Rocket now, the DPS staff had to coax him out of his kennel. I took it as if he was shy to his new environment. The first thing I noticed was that he didn't have the Yorkie fine low-shed fur and was taller than the typical breed. His fur was coarse like a Cairn. I asked the staff if he was mixed with Cairn and she casually said Yorkie, Maltese and Cairn, with a disclaimer that they didn't really know because they can't be 100% sure with rescues. I noticed she threw in all the highly sought breeds first, but I know mixed dogs and he had no Maltese. He looked mostly Cairn than Yorkie, but I just let it go. She tried to pick him up and he did a little snap so she stopped. I was allowed to spend time with him and walk him around. When I came back holding him, the staff said "oh! He must like you". Of course, I didn't think much of it since I was able to interact with him just fine. The process of paying was so easy (paid by cash) and I was on my way. I was surprised how easily I was able to take him home. In the instructions, it stated he must have a dog tag, collar, and leash before they would release him. I thought wow, they really want to know you are serious to adopt to weed out those who didn't. I went out of my way to get the tag, struggling because I didn't have a name picked out yet. So I was surprised to see I was able to take him home just like that without them checking if I had all the "required" items. Looking back, I now see all the inconsistencies that my excitement blinded me to. When I took him home, I realized he wasn't the friendly boy as described. He was scared of everybody and everything!! He did like other dogs, but not people. Apparently not everyone can pick him up as easily as I did. I guess he really did choose me. In looking up my dog's profile from the local shelter where they got him from, it clearly states he is a Cairn Terrier. Yes, I agree he is mixed with some Yorkie by how his face looks, but DPS did not disclose this in his profile, putting him down as Yorkie mix instead. I felt this was an advertisement tactic to get more adopters, but deceptive in a way. If he was labeled Cairn/Yorkie mix, I still would've been interested, but why hide it? My experience with other rescues were that they were honest and disclosed everything they knew about an animal. DPS only wanted to highlight the desirable aspects and not any potential issues. As adopters, we need to know as much as possible to see if it would be a good fit. I still kept Rocket since I've had experience with adopted scared dogs before. With lots of love and exposure, a nice healthy diet, his fur has grown out nice and soft and he's more trusting of humans. But definitely was not what I thought I was getting and I would've appreciated it DPS gave me these warnings, because the staff clearly knew he didn't like everybody by the comment of me being able to pick him up. I probably would not adopt from here again as there are many other rescues to support that take in all types of breeds, regardless of popularity.

    Daisy D.

    "My adoption experience - unfair and maybe racially biased" I wanted to share my experience trying to adopt a rescue dog named Hampton. Unfortunately, it was deeply disappointing and left me feeling unfairly judged -- and possibly discriminated against. I applied for Hampton because his bio described him as a calm, 6-year-old dog who was already trained and low-maintenance. When I got a call from Cindy, I was excited to talk more. But right away, I felt dismissed. She questioned why I didn't bring my cat with me, and I explained it was out of respect for my younger sister's space. I also shared that I work full time with weekends off, my sister is home in the afternoons, and we're fully ready to give a dog time, care, and training if needed. Despite all this, Cindy quickly told me I wasn't suited for Hampton. She started listing behavioral issues -- barking, biting, and not being trained -- none of which were mentioned in his bio. The description change felt confusing, like the information had suddenly shifted. What hurt the most were the personal comments. She implied my "family" wasn't right for the dog -- even though it's just me and my sister -- and kept bringing up that I was a "first-time pet parent" as a reason I wasn't qualified. Even after explaining our availability and commitment, I was brushed off. At the end, she said she would only consider me "if the dog doesn't get adopted tomorrow," which felt like I was being treated as a backup -- not someone seriously considered. The way I was spoken to made me feel judged for things beyond my actual application. Honestly, it felt like assumptions were made based on my background or where I live. Whether intentional or not, the tone and treatment felt discriminatory. Lastly she said she would email me about specific dogs that would and I quote be better suited for someone like me. I have yet to hear back. I truly hope this organization takes a deeper look at how applicants are evaluated. I know I could have given Hampton a loving home, and I hope others in similar positions are treated with more fairness and respect.

    Alex D.

    We got a wonderful, loving, well-behaved, and healthy dog Blue from DPS. DPS made the adoption process simple and smooth while also doing their necessary checks to make sure Blue was going to a good home. They contacted the foster family on our behalf to have all of our questions answered and on adoption day the process was so smooth. Blue has been an absolute joy to have in our lives and totally completes our little family. Additionally, DPS has every-other-week adoption events where you can meet all the puppies and get your puppy fix! A great organization dedicated to saving pups and kittens in need that gave us our best furry friend!

    Stephanie V.

    We had a great experience with DPS. We filled out the adoption application and within a few hours received a call from Caroline. We did a phone interview and found out the following day we were chosen to adopt Chutney (formerly Cheers). We paid the $50 deposit, scheduled a date/time to meet her, and got her medical records. On the day, we met at a Pet Food Express during one of their adoption events. Chutney was waiting for us in the back and we were given the opportunity to walk her around and get to know her a bit. We immediately knew she was perfect for our family. We paid the remainder of the adoption fee, confirmed she was microchipped and took her home. They even gave us a 20% coupon for Pet Food Express to buy her a few things. Overall, a great experience! If you're hesitating due to their negative reviews, don't. I saw first hand during the adoption event how much love and care they put into their operation. Are the adoption fees perhaps higher than a shelter? Yes, but they are comparable to other rescues. Plus you get a pup that is vaccinated, has a health check-up, spayed/neutered, micro-chipped, and thanks to the wonderful fosters a sense of their demeanor.

    Maddy

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    Page 1 of 12

    Ask the Community - Doggie Protective Services

    Review Highlights - Doggie Protective Services

    . DPS rescue spends hours of their own time and money to ensure these matches lead to a mutually happy outcome

    Mentioned in 31 reviews

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    Mini Cat Town

    Mini Cat Town

    4.3
    (7 reviews)

    If you are looking for the perfect "reward" for a brave kiddo (or yourself!), Mini Cat Town in Palo…read moreAlto is a must-visit. I brought my daughter here right after her wellness check, and being able to play with the kitties was a reward for both of us. The setup is very well-organized and professional. They accept walk-ins, which was perfect for our post-appointment visit. Before entering, you'll need to sign a waiver, put on provided shoe covers, and sanitize your hands--it's clear they take the health of the cats and the cleanliness of the space seriously. The pricing is also very reasonable for a quick dose of "purr-therapy" at $15 for adults and $10 for kids for a 30-minute session. The environment is clean and bright. We saw everything from sleepy tabbies curled up in wooden cubbies to social, friendly cats lounging on the sofas. My daughter was in heaven--she even wore her favorite kitten dress for the occasion! It's a wonderful, peaceful spot to bond with adorable, adoptable cats. Whether you are looking to adopt or just want to support a great cause while getting some kitten cuddles, this place is a gem. We left with huge smiles and will definitely be back to this location, and we're already looking forward to visiting their other ones as well.

    $15 per person to spend 30 minutes inside playing with cats. Just do not pick them up and be…read morerespectful! Of the cats and of other patrons There are soo many cats roaming around and many sleeping because cats love a good nap right? Pet them, watch them drink water, watch em eat, watch em be silly. Lots of sofas to lounge and rest if you just need a break and want to just watch the action Great p

    Whis-Purr Rescue, Inc

    Whis-Purr Rescue, Inc

    4.2
    (33 reviews)

    I read a post about a pair of brothers needing temporary foster. I was fostering a kitten from the…read moreSan Jose Animal Care Center and didn't think much of it. I figured someone would step in to help. About a few days went by, on a Friday I saw the post again. I reached out and on Sunday I picked up these boys in Fremont. The family that found them at a park took them in but could not keep them. Between the backyard and garage to a bathroom, I figured I could help since I would keep them in my office where it's safe, warm, and room for them to play. This rescue agreed to help take these boys in but due to space which was why a foster was needed. They were friendly right off the bat. I had everything setup that morning already; food, water, and litter box. Once we got home and I let them out of the carrier, I instantly fell in love w/ both boys. Anyway. Fostering through Whis-Purr was a delight. I had everything sent to me; food, litter, even toys! I appreciated that because it's not just food and water; enrichment is just as important. When I dropped them off for surgery, I was able to get a tour from Lucy and was surprised that she was right. Her rescue is not like the shelter at all. The cats had room to sleep, play, and hide. Their area is clean and secured. I am going to be volunteering here, maybe once a week so I can still see and interact w/ these 2. I got their names from Disney's Onwards. The description on Pet Finder is so accurate. They are brave, sweet, loving, and playful. I cried so much the day I dropped them off. Too much that my boss walked over to my desk to check in on me yesterday. They made a huge dent in my heart. https://www.facebook.com/100064620884675/posts/pfbid09GMHgadsVBwVqA6mtj1yGBS2b3PeqaXyDDfKTB2KKJDaf3Ytj5qFwHYoRD97b8iQl/?mibextid=cr9u03 Save a life. Rescue a cat or a kitten! Better yet, rescue and adopt Ian and Barley!

    After my two late cats passed, I took some time to cherish their memories but decided one day I was…read moreready to give my life to serve a couple more of these beautiful, loving creatures! There were a few rescues on my list but Whis-Purr was most conveniently close. They're attached to a feed store. So I assumed I could just walk-in and visit the cats. Instead, I was directed to the card on the bulletin board to call and make an appointment and/or send an email. I did both and was asked fill out an application to adopt. So, they knew what sort of cats I was looking for and to know a bit about me being a potential cat owner. I appreciate this initial screening process as it's the first step in protecting the cats and their future forever home. I was elated to return and visit some kitties on the same day after sending my application. Lucy met me at the door and let me sit in various cages with the kittens and cats. I took a photo of my (now my kitty) Sage at the window and was most interested in the spotted tabbies with their bengal/ocicat look. However, once I went in other cages and met the other kittens and cats, my decision became more difficult. All the cats and kittens I met were extremely friendly and loving. It was a clear indication that Whis-Purr takes excellent care of all their cats. They have fancy set-ups in their cages with lots of toys, places to climb and even some tunnels to run around up top from cage to cage. Lucy explained to me they are also adopted out together based on their connections which makes total sense. She's very protective of all the felines and explained the kittens are not adopted out until four months (if I can recall correctly). So, if you see one too young you are interested in, you will have to wait until they're old enough. I had previously adopted very young kittens and have lived through the beginning months when they can get into everything, and they constantly need a watchful eye. So I think this is a good policy. I met three different sets of cats and ultimately decided on some 8 month old sister and brother kittens - Sage & Simon. Despite getting a great feeling from the other cats and kittens, I had chose these two but decided to pick them up a week later. The holiday season is a busy time for me, and I was going to be out of town the following weekend. Lucy was kind enough to be flexible. I sent her a deposit and bought all the recommended items for them. So it was nice that everything arrived by the time I picked them up. In the interim, I longed to have them, and I made arrangements with Lucy to visit them on my lunch hour a couple times during the week before official adoption day. These visits also sealed the deal as far as picking the right cats. When the day came to take my kitties home, Lucy packed up all their toys, belongings and sent me home with their familiar food and some litter to get them acquainted to their new Litter Robot. She went into thorough explanation of tips, advice and resources for me including pet insurance and leaving herself available if I had any questions. I can't think of a better place to adopt a cat nor a better person to help you find your new kitty! Lucy and company do an amazing job here, and all these cats and kittens are blessed to be in their care. I highly recommend visiting Whis-Purr Rescue if you're looking for a cat or cats!

    Doggie Protective Services - petadoption - Updated June 2026

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