Horrible Customer Service, The management treats customers like thieves and thinks everybody is broke! SMH I stepped in and asked for a refund from the Inexperienced Manager Gwen about a store credit for some dog food that i didn't need anymore, she said without a receipt , she's couldn't help. I through my phone, found the Apple pay receipt, she still said no Ok Went home, Found receipt and still had an argument with her unprofessionalism As the argument ( on camera and store customer, employees witnessed) an employee , Deon, who supposed to be on break, Proceeded to put his 5 cents in... Still no Refund... Worst My whole household ( 8 incomes) (No welfare) will stop shopping there, I recommend everyone do the same We need to get them out of town and Get a real market, Anyway ‼ The corporate office is incompetent as well, I spoke with on Tuesday about my refund, No reply The receipt shows i made a purchase with my phone (wallet) connected via TAP The credit was supposedly transferred, Nothing read more

Dollar General Market - Receipts and Refunds Not refunded!!! - Grocery Near Me - California City, California

I mean it's the closet around. They need to have more produce and real foods instead of processed food. The city will continue to grow needing a grocery store. Just buy the most popular supplies. Prices are not that cheap. Closes store for now... read more

When Cal City announced that they were opening up a Dollar General in town, it was exciting; the community had waited too long, to open a retail store. Driving 14 miles to the next town over, just to buy groceries was very inconvenient. Although this store is fairly small, it serves its purpose, for the most part. However, throughout the years in business, here, I've notice they have a constant change in workers. I believe it might be the reason for its much needed improvement. It has its moments. I always have to check the dates on any food items I buy there. They need to have more training on "first in first out" methods, rotating product, and merchandising procedures. EVERY TIME I have ever bought milk there, I ALWAYS find the oldest prodicy (set to expire soon) furthest from reach, or all the way on the lowest rack, and the newer milk (which expires at a later date) right in front at closest reach, to (me) the customer. This is the same for their bread. its frustrating! I'm sure they waste more product there than they need to. If they just stocked their shelves properl, or have better traibing. It would keep customer return rates, high; and it will increase revenue. Refrain from throwing money away!!! Quality assurance, good customer service, not make every customer your friend, but be friendly to customers, professional and curious. And diverse! i notice they only stick to one race there. They need to mix it up a little. Thanks read more

Very rude staff. Don't bother getting items that have sale price tags on them, they most likely are outdated.

Idgaf this is the best store cal city has ever seen lmao :p You almost forget you're in cal shitty for a second :0 read more

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Being new to the area, heres my opinion. My first visit was in July 2019 and there was a different employee lineup who were very focused on themselves and not the customers...I felt invisible. But..... now March 2020, I have to say, the service has greatly improved. I get greeted every time I visit the store "Welcome to Dollar General", very cool. All the staff are super friendly and go out of their way to assist me. They even have a small health conscious area i.e. gluten free, low fat, etc. They have a great selection of beauty products and the overall store pricing is more than reasonable. Remember to shop the sales and use your $5 off Saturday coupon. read more

After shopping for craft supplies on 04/07/19. My bank card was used in Lancaster at a shell station in Lancaster CA and they tried for $500 at Sorint. Thanks to the quality people that handle our transactions?!! read more

Im down here visiting California city for a family reunion-vacation.I noticed something about California city.. Creepy, empty town. There is nothing . I Asked how to get to the nearest grocery store and a local couldnt figure out how to tell me said it was to confusing for him to explain.weird. we found this place. Thought it was a dollar store type.NOPE aint nothing a dollar! I got purified water for 85cents and juice. everything was sold out , empty bins, large gaping holes on shelves .this town, the people..this store all looks run through like they all had a hard life. I stopped walking around because it feels like i might have been snatched around the corner and violated,I did find taquitos that were bean & cheese.crossing my fingers they are good. This store is not a one dollar type store. regular prices. Those tricksters P.S. California city =post apocalyptic California city= Zombies come here to retire California city= when you just dont want to let go of the prison life but your time is served.. California city= Negative vibrations read more

The lines are way too long, not enough registers open. Got chewed out for being in express line with more than 10 items despite the fact it was the only open checkstand. The store itself needs to be more organized and things cleaned up from the isles. They also charge to get cash back when using an atm card, no signs to warn people. I suggest just to drive to Mojave and go to Stater Bros. read more

I love Dollar General! The store is clean and well stocked with everyday items. They run a weekly circular to advertise sales. It's so wonderful to have a local store that sells decent quality meat and produce. It is frequent for me to find good deals on food that compete with large grocery stores. I would give a fifth star if I did not have to wait in line so long. The staff is always friendly and considerate to their guest's needs. read more

We were in town to ride at the OHV park and I met one of the rudest cashiers ever and I've been in retail for 21 years. First the lady gave my children 14 and 8 years old dirty looks as they unloaded our stuff then this same piece of work got aggressively rude to my wife. I would rather starve before coming back to this crap hole. If I didn't have my kids around I would have told her to shove the entire purchase up her rear. Next time we are in town I will stop a block earlier shop at the RiteAid. I can't believe how rude she was.... Dollar General has lost my business read more

Unlike the other reviewers I've read on here, I actually live out here in the high desert; not in Cal City, but over the hill in North Edwards. We have our own small market here, but it is not as useful as the new Dollar General Market, and it's prices are much HIGHER. My first visit there was just two days ago, and I found nearly everything I needed, and at a much better price than either Stater Bros or our own Market here. The employees were very friendly and went out of their way to stop and ask if we needed any help finding anything. The place was very clean, well-stocked, and price-friendly. I don't know what more one could ask for in a small town market! As for the remarks concerning what kinds of people patronize this business: I don't know what they expect any business owner to do about that! The only way a merchant can discourage the Walmart zombies from frquenting their business is to raise prices up so high that they'll not want to shop there; and if they do that, in such a small market community as this... they'll fold overnight. Here's a tip for ya- Always do your shopping earlier in the day before the "zombies" come out. If you encounter one, don't put your nose up in they air like a prig, or they're likely to rip your throat out. Instead, just smile and carry on... and thank God you're not in their situation. read more

If I am ever home visiting I will drive to Lancaster before I ever buy something from this place. The managers lack basic customer service and math skills. read more

I am not writing from the customer perspective but the employee. I was working 25 hours a week after being hired under the pretense of more hours and promised on numerous occasions that i would receive more hours and I did not I spoke to my manager several times with no outcome and unfortunately I had to find a second job. when i brought this to my manager and tried to find a way to schedule both jobs i got scolded quote " we will not be put second best" after i repeatedly said i will work around whatever times you schedule me. Mind you I always showed up early, gave full effort and when called in which was a lot I would come in the majority of the time and i never called out. After speaking with the manager they cut my hours in half. When i complained to the assistant manager they said thats why we dont make a fuss.I quit the next day. Just because this is a small town doesnt mean you ever put your employees needs last and then do snarky ass shit to prove a point or keep someone quiet. Yes there is a shortage of jobs so you have the people that stay because this is one of the few jobs locally but i rather leave and find another job farther away then be treated like grabage. read more

I've changed my mind about Dollar General-- sure, it's not Trader Joe's or even stater brothers, but it's an improvement over what we had in town- so especially when you need a few things and don't want to go all the way to Palmdale or even Mojave, it's convenient. read more

Excellent staff and kira is the best up there but everyone else is wonderful too always n and out

Do not shop here. They do not appreciate your business. Denise was the manager & he was always friendly. The people who work here are rude. I recently shopped here because the options are slim to none in this area. I will not repeat. This store sells bad fruits, vegetables & old products that should've taken off the shelves. The month is November & the Goldfish I paid for is marked sell by 4/3/16. How can you sell products that are way out dated at full price? My son loves strawberries at $4 each they're not cheap when we got home I discover all the strawberries were soft, and no good. I should have paid better attention, but I was sick & was in a hurry to get home. My mistake for letting my kids help me shop. I bought lemons at a price of 55cents each & when I cut them open they're brown inside. I called to express my dissatisfaction to the manager, and after sharing my story the lady who said she was the manager told me to come down & speak to the manager after hanging up on me. Wow the disrespect... I called back & she hung up on me again. I continued to call until someone answered it was a man who stated he was the manager. Shocking the employee would lie. Again, I shared my poor experience & it was clearly a waste of my time. I will drive farther to shop at a store that values my business & cares about the products they put out to sell. read more

Dollar General Market - Never should these still be out on the shelves in November. - Grocery Near Me - California City, California

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When I came to this store twice while staying at the Best Western in Cal City, I couldn't believe how many people were in the store & how people were forced to stand all the way in the back of the store to wait in line because no one wants to work the registers. So after about 20 minutes I finally made it to the register & there's a older man running the register who had the name tag Dennis on it. He was so incredibly grumpy with this hard look on his face & he never once made eye contact with me or any of the other customers. He didn't say Hello or How are you, nothing! I might as well have been dealing with the devil himself, because this guy was just about as friendly as a rock! The second time I went in there, the lines weren't terrible & I was rung up by a skinny woman with arm sleeve tattoo's. She was super friendly, had a great personality, was dedicated to the customers & fast as hell on the register! It was a much better experience dealing with her than that Dennis guy for sure. Though she was a very cool person, I would probably never shop there again. Between the very limited selection & the first guy, it's a very intimidating environment & it makes me not want to be there at all. I'm glad I was only visiting & not forced to live in such a crappy town. read more

Dollar General is Great for our Town nice and clean store for something Kwik

This store has the most rudest employees I have ever seen. They pull people from the back of the line to new lines, instead of taking those who have waited the longest, they are not friendly. They are extremely slow. Here it is... They laughed at my Deaf girlfriend when a bottle of soda fell from the moving belt and sprayed all over her. Very lucky for them that I was not there when that happened. read more

The store it's self is fine except that it's usually overcrowded but, there aren't many places to shop in Cal City so it's okay. The real problem is the hateful manager named Dennis. He completely disrespects customers and just butchers his employee's in front of customers. He's so hateful and I can't stand someone like that. It's not just oh he had a bad day, he's like this every single time you go in the store. He also runs the cash registers and after 2 incidents with him losing his cool, I stopped going to his register. He gets mad when people use the bathroom there, even when you're a customer. He gets mad when you use coupons and gets pissed with cashiers ask for his assistance. If he hates his job and people that bad, he needs to find something else to do. I'm sorry but, I'm sick of going in there and being treated like crap and seeing other people getting treated like crap by him. I'm going to start driving to Mojave from now on to do my shopping. read more

I actually really like this store! It's bigger than other Dollar General's and they have quite a lot of stuff here. We got great deals on blankets and pillows too. Right now they have buy one pillow, get the 2nd one 50% off. Considering the bed pillows are $6 right now, we got a great deal! That even includes a Spiderman pillow I bought for my son. The employee's are very friendly and helpful and the store is clean. I also like that there isn't trashy people hanging out in front of the store unlike at most of the other stores. read more

I'm sorry that this person had a bad experience with Dennis at Dollar General but I beg to differ he is the most polite and helpful Manager at the store he goes above and beyond to help you and to make sure that your shopping experience is a good one at Dollar General he has a great personality and a great sense of humour there needs to be more people like him he is an asset to dollar general keep up the good work ! read more

i enjoy going to the dollar general market in california city ca. the store is always neat and convient i dont have to drive all the way to lancaster ca or palmdale ca for the general supplies i need on a weekly basis like i use to have to before the store opened in california city . i think its one of the best business to come to the town they have a great few employees that help make the experience a great one and a few who are horrible at customer service like the lady named monica who works on register usually in the day times she is very very slow hardly ever welcomes customers and seems like she does not like her job or know anything about the products and another woman who i have seen working their i dont know her name but she has blond like hair and always a face full of make up she is very un professional and rude to almost everyone who works their i was stunned to find out she was a manager even with customers she does not want to help you look for things physically and if you ask her a question she does not respond you have to ask more then once usually she kind of blows you off or will tell you to go straight back around a corner and u might find the items you need on a shelf their is one young lady who has always been great in helping me locate items as well as my guest who visit me from time to time she will stop whatever she is doing and help assist customers around the store her customer service is wonderful and she is always working hard all around the store always smiling greeting customers i think she should have a button recording as many times as i have seen this young lady welcome customers back to back while waiting in line and working fast as lightning on the register to give customers a quick and pleasent check out often times i come in and the store is very busy with long lines she is the only worker their who knows how to get the lines down and remain calm and not panic or show the urgency on her face one day she was their with one other gentelmen and the lines were to the back of the store because they were short staffed and the only two people in the store working on a register according to the store manager name lintin i was standing at the back of the line of about 11 customers and she got to me in a matter of 5 minutes everyone from the register behind her swiftly walked into her line while the other employee was only on his second customer with a line of about 10 i must say i think she is one of the best employees on the pay roll at dollar general market very sweet and welcoming lady her name is davinci i gaurentee you if you need help with anything she is the one to ask she is very attentive to customers needs and if their is anything she cant find she sure knows what to do to locate the items and if the store does not sell it she can direct you to a local business that may carry the item i wish the other employees could learn from her example i often shop at dollar general and have the biggest smile when i walk in the door and see her working because she makes the place so welcoming, wish i could say the same about all of the employees who work their but i cant i have seen alot of negative reviews on here but i think the store is awsome and has alot of potential to improve and expand i look forward to possibly investing into this local business in the near future thank you so much for all that you do to help make california city a better place its the highlight of the town in my opinion best reguards read more