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    Dollar Tree

    3.4 (5 reviews)
    Open 8:00 am - 10:00 pm

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    4 months ago

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    2 months ago

    Customer service from daisy is disappointing. Bad attitude, be more friendly to customers next time and do better.

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    2 years ago

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    3 years ago

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    2 years ago

    Nice clean well organized store. Many selections that other stores don't have. Well stocked. Always a long line but people are friendly.

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    Falling Prices

    Falling Prices

    2.6
    (38 reviews)
    1.4 mi

    Don't go!!!! Especially if you are a POC with kids…read more They treat their costumers like shit! And they think it's ok to do so! When I tried to find the responsible people to share my experience they simply blamed me and banned me from the store! My experience: I visited the Santa Rosa location with my five-year-old son. At one point, my son accidentally knocked over a box of Easter eggs. I asked him to pick them up and gave him a moment to do so, intending to help him finish cleaning up afterward. While he was doing that, I continued looking at products in the store. A store employee approached me. I do not know her name, but I am sure she can be identified based on her shift. She appeared to be in her early twenties, with straight black hair and a very slim build. She immediately began telling me that I needed to control my son and that anything he opened would have to be paid for. I told her that was completely fine and that I would pay for anything that was damaged. However, she continued speaking to me in a hostile and confrontational manner. She made comments suggesting that I was not a good mother, that I could not control my child, and that I had not read the store's rules. I calmly explained that I had already acknowledged responsibility for any damage and that I was handling the situation. Despite this, she continued speaking to me aggressively and disrespectfully. When I told her that I did not appreciate the way she was speaking to me, she replied that she did not appreciate the way I was speaking to her. However, she was the one who initiated the interaction in an aggressive tone. At that point, I decided to put down the items I had intended to purchase and leave the store. Instead of de-escalating the situation, she began telling me to leave the premises. To make matters worse, another employee approached and began yelling at me in Spanish, apparently assuming that I could not understand English. I found this both offensive and inappropriate, especially since I am not Hispanic. I felt humiliated and mistreated throughout this entire interaction. Afterward, I attempted to contact the store through WhatsApp and Messenger to discuss the incident, but I was blocked. I find this level of customer service completely unacceptable. This employee clearly lacks the professionalism and customer service skills required to work with the public, or she has not received adequate training. My son was deeply upset by the way we were treated that day, which made the experience even more disappointing. I have always recommended your Lakeport store to friends and acquaintances, and many of them became customers as a result. This was my first visit to the Santa Rosa location, and unfortunately, it will be my last. I am requesting a response from a manager, owner, or another responsible representative of the company, as well as a formal apology regarding the way my son and I were treated. I look forward to hearing from you. Sincerely, Joana Ps. after response: Well I don't consider it closed And I hope you have proof of what you are saying because that's a lie! I never called her the B. Word (do you have proof of me saying that?) I would love to get a copy of your footage to show my lawyer! And I only told her to shut up and used profanity after she called me a bad mom repeatedly! I'm glad to be banned from your store if that's how you guys think costume service should go! What a shame to our community to have a store that treats people like this! You can be sure that I'll share my experience with everyone I know and I'll seek my rights! Funny how you said I was dramatizing the situation when I stated the discrimination I suffered. (Yes, he yelled at me in Spanish!) Public humiliation and discrimination of a mom in front of her child is not acceptable! Funny how even the Officer, because yes I called 911 took my side but you guys are not able to apologize! A shame! Embarrassing!

    This place is awesome Only flaw they allow kids…read more And the kids cry and scream And cry and scream And it's unbearable in the Small space with so many people I usually stay 2 hours and buy 10-15 items could Only take about 45 min Of crying babies left only buying 4 things something has To change or I will stop going Period !

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    Falling Prices
    Expired baby food pouches.
    Expired baby food pouches.
    Fav album!!?!?!?!?!

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    Fav album!!?!?!?!?!
    The Ark Thrift Store

    The Ark Thrift Store

    4.2
    (25 reviews)
    3.3 mi

    Since, as a patron, I unfortunately can't directly respond to the 3 star "anti woke" review by Erin…read moreK, i'll be leaving a response to her review here and just hoping her twitter fingers find it to read: ERIN: Frequent shopper here, and I have to say, your review reads more like a political scorecard than a take on the actual store. Basing a low rating on a snippet of conversation you disagreed with seems a bit off-base and more than a little judgemental, no? Especially when you noted the warm greeting and polite exit. Thrift stores are about community and reuse, not ideological purity tests. The Ark is clean, welcoming, and packed with affordable goodies--who cares if the chit-chat behind the counter doesn't match your specific worldview? If we started judging businesses solely on overheard opinions, we'd all be shopping in echo chambers. Props to the polite team; they've earned my repeat business for the deals, not the discourse.

    The owner is cool, and always jokes around with his staff and customers coming in, which gives the…read morewhole store great energy. This is a very organized thrift store, and I seem to always find something that I need. Don't forget to check downstairs for all the furniture! Prices are pretty good, although I don't know of any sale days, I could go home with an outfit for less than $30, and sometimes the clothes are actually new with tags. O V E R A L L: I come here often, usually carrying my puppy! We love to thrift and Arlo Thrift Store never disappoints!

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    Shelving
    Shelving
    Down Stairs Furniture
    Down Stairs Furniture
    Thrift

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    Thrift

    Dollar Tree - discountstore - Updated August 2026

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