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    Dollar Tree

    3.5 (6 reviews)
    Closed 8:00 am - 10:00 pm
    Updated 3 months ago

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    10 days ago

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    25 days ago

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    25 days ago

    The Orlando was extremely rude and kept on my face when all shopping and kept on staring at me all throughout

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    2 years ago

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    Tj Maxx

    Tj Maxx

    2.9
    (106 reviews)
    5.7 mi
    $$

    Friendly helpful staff. Nice selection of women's, men's,…read morechildren's & baby clothes. Easy no ask returns if needed. Great prices. Clean & organized.

    This was a low customer service experience. I returned a $28 top within hours of purchase after…read moretrying it at home because the dressing rooms were closed. Instead of verifying a same-day receipt, the associate (Fariba) and her manager defaulted to suspicion rather than verification. A receipt from a purchase made just hours earlier should have been the primary reference point. They relied on an internal process failure involving a missing "red tag" that was not on the item when sold and attempted to shift that burden onto the customer. That is a store issue, not a customer issue. There was no acknowledgment that closed fitting rooms directly affect return rates, and no adjustment in how the situation was handled. They did not account for context or apply basic flexibility in resolving the return. The interaction became repetitive and defensive rather than solution-focused. The lack of listening, judgment, and basic problem-solving made a simple return unnecessarily difficult. They should be embarrassed that this is their level of customer service over a $28 shirt. Fariba continued talking throughout the interaction, repeatedly trying to prove her point without resolving the issue. I ultimately had to ask her to stop talking so much and focus on the return, rather than continuing the back-and-forth. NO CUSTOMER SHOULD EVER HAVE THIS EXPERIENCE.

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    Dollar Tree - discountstore - Updated July 2026

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