Virginia Ponds is excellent. They did a complete pond cleaning, restacked a few out-of-place stones, fixed the lights, and got them to shine in the proper direction. The owner, Bobby, actually does the work and ensures top quality. Bill K, Great Falls, VA read more

I do not recommend this company due to poor customer service and complete lack of communication. We hired them to clean our pond initially and they did a great job. We paid for them to install a new pump. After awhile we noticed poor waterfall flow and the pond looked very dirty. We cleaned the pump of debris every day and still had problems. I reached out to Bobby who told me to contact him at any time with concerns. He even corresponded via text. After numerous texts went unanswered he finally sent me a text and told me to clean the pump myself and sent me a video link. I told him my concern was with low waterfall flow. He finally sent someone who said he was there to clean pond but didn't know anything about looking at waterfall. So I contacted Bobby who then told me that he couldn't make a new pond. I told him i didn't want a new pond but only wanted them to see why waterfall was barely flowing. He told me I had asked for a new pond. My texts clearly indicated I only wanted them to check waterfall. He finally agreed to put a new pump in which would increase water outflow. And it did. And it cost us close to $560 for them to clean and install new pump, including cost of pump. Since he got everything working i decided to see if he would be interested in building us a second pond--a koi pond. He texted he was interested and he would prepare an estimate for us. After a month I reached out to see where the estimate was. And I haven't heard from him since then. That was in September. I sent him a text a couple of days ago to ask why we haven't heard from him and to let him know our new pump wasn't working. I discovered a rip in the hose line. I asked him to please come and repair it since I have 7 goldfish and didn't want them to die since pump was completely not working. I also sent an email to the office manager. I didn't hear back from either. So I highly recommend finding a different company for your pond needs. They did a great sales job to gain business at first. But follow through and communication is nonexistent. I also asked them to refund the $280 cost of pump since It didn't even last 2 months. Of course I will never see that. read more

Bobby and his Dominion Ponds crew did an outstanding job in taking our small, plastic feeder pool and transforming into a stone and slate masterpiece! Couldn't be more satisfied with their work! Definite 5-star! read more

Dominion Ponds - New Dominion Ponds-built fountain - Landscape Architects or Designers Near Me - Reston, Virginia

Absolute HORRIBLE experience! Terrible customer service. DONT WASTE your time! DO NOT hire them. Long story short, I had made an appointment with them for Thursday and I even reached out to them the day before to confirm our appointment and Thursday comes and I sit waiting for them for half an hour and then they email me saying they can't come due to weather (it wasn't even raining at our house). They tell me they will get back to me later that day to reschedule (which I waited patiently for) and didn't hear back. I reached out to them the following day (Friday) and didn't hear back. I reached out AGAIN on Sunday and finally someone responded saying they only work Monday-Friday 8am-4pm. Basically ignoring the fact that I have tried to reach out to these people numerous times just to get the appointment they canceled reschedule. I shouldn't be the one trying to hunt them down to get my appointment reschedule. They are not reliable, they take forever to respond back, they are very disrespectful, and they simply don't care about getting your business. Companies like these fail eventually. read more

I called Bobby because I'm a first-time pond owner (my new home came with a water feature) and I wasn't sure how to properly winterize it. Bobby went above and beyond; working around my schedule and taking time to show me the ins-and-outs of disassembling my filter system. Highly recommended! I will definitely schedule an appointment again if I need repairs or advice! read more

professional, hard working and fair priced. we could not ask for more. if you are into garden ponds, you need to work with this group.

Highly recommend other businesses. Employee was careless and made poor representation of the company.

Called Bobby to clean our 2500 gal koi pond after buying the house. The pond has an elaborate filter and plumbing system and was in terrible shape. Came with two large koi, one of which Bobby determined was very sick. So besides doing a great job bringing our pond back to life, he called in a local koi vet to bring him back to health. Bobby is very responsive and has been patient in training me all about pond and koi care. He's my go to guy for our pond. We now have four more koi, all doing great. read more

We have a garden pond in Centreville, VA. After 19 years we needed a pond refresh. Nineteen years is a long time to do without a pond refresh. I have been the DIY wantabe pro but as you might guess DIY is not the same as a professional. Bobby Brown evaluated our pond and delivered the perfect solution to restore the beauty that our pond once had. His team found our pond a "small challenge" compared to their usual pond engagement. That said the team was timely, professional, and provided an excellent "refresh". I will say that when needed again I will always call Dominion Ponds. They were the best! read more

Dominion Ponds did an AMAZING job!! I bought my home a year ago and inherited a pond. Last October I was looking for a company to do fall maintenance. After getting a scary high price quote from a company I found online, my family and I ended up doing it ourselves. It took 4 of us the weekend and it was back breaking work! I found Dominion Ponds contact information at Merrifield Gardens Center over the winter. I wish I would have know about them sooner. The owner, Bobby, was very professional and accommodating. I sent him pictures of my pond and he sent me back a great quote. He also got me on the schedule quickly. My service was completed on April 14, 2017. His employee, Sean, did an awesome job. He was professional and hardworking. My pond is so clean and clear, I can see the numbers on the bottom liner. Even my fish are happy! They've definitely earned my recurring business and I would highly recommend them to any pond owner. Five stars all the way!! read more