Update to previous review: I ordered carry out from here the other night and everything was perfectly acceptable. It was about everything I could expect from Domino's: acceptable pizza made quickly and (most saliently this time) late ate night. I'd give this visit four out of five stars, leaving them at an average of three. More importantly, I won't hesitate to try them again in the situations where Domino's suits my needs. read more

I ordered my favorite mushroom only pizza from Domino's like I have been for the past 4 years - tonight it came without any mushrooms- so I call to inquire and the young man tells me they're out of mushrooms & asks if I want to speak to the "manager" - the manager (who doesn't identify himself by name or title) just says "hello" tells me that it shouldn't have even been an option because they're out of mushrooms. Not, what can we do to make this right? Can I bring you something else? Nothing. Just defensiveness and blame to me, the customer. I'm not sure what has happened to customer service in our country but it has been thrown out the window. I didn't even want anything in return, just to let them know that there was obviously a problem with their app & they should probably reach out to corporate or whoever to get it fixed. Instead I got attitude, no apology at all and told "oh well, not my problem." So the next time my youth group needs 20 pizzas, we'll be going somewhere else. read more

Domino's Pizza - a cheese pizza in a box - Pizza Near Me - Carbondale, Colorado

I order pizza for my son and they took my order and my credit card information . After waiting for an hour and a half they didn't show up so I called them and they told me that my address was out of delivery range. I have been ordering from them for so many years and now they told me that they can't delivery to my address. Instead of telling me when I placed an order they took my order and credit card information and let my son waiting for the pizza an hour and a half. My son was very upset and disappointed and me too. We will rather have pizza from parpino from now on. read more

I have been ordering from them for a couple of years and never had any issues. Our orders are always delivered quickly and the drivers are always friendly. read more

I just ordered a couple minutes ago and they were out of sandwiches and they told me to see the address three times in a row and it said an hour and a half to place an order and I would a couple ranches It was a dollar a ranch never ordered from here read more

When Brianna answered the phone we were met with a tremendous attitude. She was reluctant to take our order and hung up when we called a second time. At this time our patience was wearing thin as we were hungry and wanted to know the best deals. We called again only to hear from her manager who was a complete and total moron. Then refused to deliver food and refused to take our order. And no, we never heard the best deals and proceeded to go hungry the rest of the night, 9 minutes away from their location. Terrible read more

Always a problem here. Poor attitudes, always forget items, no attempts to make it right. Their online tracker is a farce - always indicating I have my food when it's 15 minutes from arriving. I've heard they input false times into their system to meet corporate standards. Tonight, it's "Our system is down so we can't take payments for about 15 minutes." Would not even take our order so we could pay when their system is back up. The franchise owner is obviously not present and sets no standards for their manager. If there is a manager. We need some competition to motivate improved service. read more

Terrible service, make sure to check your order or they will replace your large pizza with store bought whole wheat bread.

best pizza and service ever. s Stephanie was nothing but friendly comfortable and accommodating. read more

Thought I was ordering the special for $21 and got charged $39 for a pepperoni and cheese pizza. When I called back the manager did send back a new receipt, instead of $21, however, they charged $25. When I got my second receipt I paid for tip in cash and wrote this on the receipt. When I got my credit card statement over a month later it showed that I was charged $28. I know it is only $3, but this was a work order and my receipts are suppose to match at the end of the month. When I called to see if I could get a refund, Dominos only solution was to tell me they could give me a matching receipt to show that they charged me $28 because they show that I paid $3 in tip. They theorize that someone miss entered the information. The new receipt doesn't show any matching information other than my phone number and the order number. The initial manager I spoke with said they can't refund after 1 week. Then another manager said they can't refund after 28 days. I will have to go with it, but just wanted to point out a) I was overcharged in the first place b) they miss entered more money than I thought I was paying and c) the only thing the managers could do was offer an apology, keep my money, and didn't even try to offer anything in return such as a free pizza. The managers were very polite on the phone and said they tried to fix the mistakes, but it is hard to fix a broken system with this many problems. Both personally and professionally I will never order from here again. There are two other amazing pizza places in town that have better pizza and way better customer service policies. read more

I order from this store often an with small problems but today I ordered food online went in to get it they had it ready an that awesome I suppose but when I walked in the girl was sitting UNDER a TABLE then got my food. I selected carry out because all I had to pay with was a 100$ bill (keep in mind my food cost 30$) when she brought it up amd told me my total I gave her the hundred an she checked 1 of I presume 2 cash drawers an told me she didnt have change and to go break it at city market. Ridiculous. I am a customer service manager for a living an I was truly amazed she didnt ask a manger if there was more money jus handed me my money n told me to break it somewhere else. There was 0 effort put into helping me I would understand more if it was one 6$ pizza but 30$!! A buisness of dominos stature should have more than 70$ in two drawers i left the pizza there an will never buy from this store again. read more

took two hours to get my food this is my review i sent them "My experience was my food was never made. I waited an hour before getting the notification that my food was delivered but i never received my food. When i called i was assured that my food was made and the driver was on his way and would arrive in 10 to 15. Another 15 min go by and still no food so i called again. then my told my food was never made. so not only was i inconvenienced but i was lied to. Another hour goes by still no food. IT TOOK TWO hours to get my food, Im on crutches and i could have walked to another better pizza place and gotten food quicker. Absolutely worst experience with any restaurant ive had and i will never purchase anything from this dominoes again. Its an absolute joke and you should be ashamed. " everybody working there is apparently incompetent i had a friend have a similar but not as horrible experience. WHATEVER YOU DO, DO NOT ORDER DELIVERY FROM THE CARBONDALE DOMINOS read more