Save your money. This pizza the pepperoni tasted awful and the cheese on the mushroom pizza left a awful taste in my mouth.

I ordered a pan pizza...It came not cooked in the middle still doughy... called the store waited 10 mins on hold.... The "manager" said all her pizzas are always fully cooked argued with me for 5 mins, basically saying i was a liar. I told we'll i don't know what happened but it's straight dough in the middle... she said hold on one second then hung up on me... now they aren't answering calls from our number... I'm so upset, she was so rude to me!!!! Now I'm hungry and stuck with undercooked pizza read more

Have ordered multiple times from the Lathrop location, every time they have delivered everything I ordered, hot, and by a friendly delivery person... Today they went next level... I ordered a pizza, 2 pastas, and a sandwich (for me). As usual the order was perfect, on time, and delivered by a friendly delivery person..... Then about 10 min later, another ring at my door, I am greeted by yet another friendly delivery person from Dominoes.... apparently they were extremely busy, and were worried that my sandwich didn't arrive with my original order... and just in case, they made and delivered the same sandwich and a 2L Sprite. Seriously, next level customer service and a fantastic customer experience! read more

As someone who's worked in management for domino's before, the standard for quality is very low. Only 2 people inside the store for a weekend dinner rush. I understand how hard it is, so I wasn't upset for waiting. What rubbed me wrong is the young, small girl who helped 2 customers, took their cash orders, walked outside, touched her face, clothes and computer, and never once washed her hands before going back to making pizzas. Very nasty thinking of her digging in the change drawer then touching my food right after. Please work on hygiene, it's the easiest thing to do. read more

My hungry teen son just waited 2 hrs and 16 minutes for a pasta bowl and a 6 piece chicken wings. This order was taking too long so I called and talked to Josh who apologized for the delay and told me they only had one driver. I asked if we would be compensated for the long delay and he told me no because they are short staffed. I thought Dominos was 30 minutes or less or they compensate you. I gave 2 stars only because Josh was nice and polite on the phone. read more

I'm writing this as I was the pizza so there won't be anything I forget to include. I used the mobile app to order. First off, the pizza is hot and ingredients seem fresh and of quality. But I was disappointed when I opened to boxes up. I ordered ( and payed for) meat, sauce and extra cheese. Well, see attached photo. It was the worst pizza I have ever received from a Domino's. There was virtually NO sauce. I am not exaggerating. I also paid for extra cheese. If I got it, I would guess there to be next to nothing on a regular cheese. Toppings were skimpy. And certain ones were next to non-existent. Mind you, I'm comparing this to the Domino's in Manteca, where we usually get our pies. I'm honestly surprised this one was so bad seeing how it is brand new. Even though I live in Lathrop I will be getting my pizza from Manteca still. Its worth paying the delivery charge. If the pizza was only "kinda" bad or one of them was ok, I would've given then a second chance. They were BOTH terribly made however. Well, can't say I didn't try read more

Domino's Pizza - Yuck. Super dry and just plain gross. - Pizza Near Me - Lathrop, California

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This entire review is dedicated to Damien. I have had several problems with this location over the past couple years... but the couple times I've spoken to Damien he has been exceptionally professional, polite, and friendly. Whether an issue or not, Damien provides exception service and courtesy. Thank you again, sir. read more

My family and I decided to order delivery from this new location last night and I'm not sure what to think; we finally received pizzas from this chain that included the extra toppings we requested (and paid for!), but every single one of the pizzas delivered to us had been smashed against the top of their boxes. Dominos isn't doing so well seeing as they can't provide pizza savers so their customers aren't scraping the top of the pizza off of the inside of the their boxes. Dominos pizza isn't great to start out with, it's just a large chain that offers convenience to have delivered to your door. But the inconvenience of a deconstructed pizza really balanced everything out to make for an unpleasant experience. read more

Once again a zero out of 10 and we had to ask them to cut our stuffed cheesy bread blue look at this pizza is it cooked read more

Domino's Pizza - Uncooked dough in the middle completely soft not even able to pick up a slice of pizza - Pizza Near Me - Lathrop, California

Yesterday, we decided to have pizza. First and least important at this time was they got the order wrong. The most important; after talking to the order taker about safety measures, gloves, etc. (as I am very concerned about delivery orders and how they will make sure they don't bring this Convid 19 along with the food) I was assured that the mobile waiter would be wearing gloves, he was not! This is distressing to me to I called and apparently this isn't a concern of theirs. So, we will be staying away from Domino's, possibly from now on...terrible. I guess they didn't appreciate the business. By the way, the pizza was awful!!!!! read more

1. BIBLICAL pizza. Quality is its game, delicious is the name. 2. Great location! Right off freeway, they deliver and it's not in a crowded plaza so no problem finding parking. 3. I recently found out an employee there is keeping it real by staying humble. Dominoes got a guy there that was on a Netflix show so go by and check it out for their great garlic bites.!!!! read more

Domino's Pizza - Cezar Morga - Pizza Near Me - Lathrop, California

I should have read these reviews before trying to order from this dominos. It is late night right now and not many places are open. I have had a very stressful long day been up since about 6am this morning. I just wanted something to eat. I called this dominos and it's not even the store that answers, it's some office somewhere else. Before I ordered I confirmed that they were open until 1. It was 1130 when I called. So I proceed to order CARRY OUT. I make my order and she tells me that the store will have it ready between 17 and 27 min. I showed up at 1203. The whole store is completely dark and I don't see anyone. Well then 2 delivery drivers showed up 5 minutes later and I approached them and they told me carry out stops at 12. So at this point im asking if I can still get my pizza. They proceed to let me in the store and told me I can get my pizza. My order total was 30 something dollars and I tried handing them a 50 and he said he couldn't accept that because they weren't accepting cash. So at this point it's going on 45 minutes and I didn't get my pizza. What I'm not understanding is after all the trouble I went through and the time I wasted why couldn't I just get my pizza? I know 1 of 2 things happened, either they ate the pizza or it got thrown away. The lady that took my order should have given me the correct info on carry out or even better, they should have the store answering the phone like all the other dominos do. And if you are doing delivery you are taking cash so that's what I'm not understanding. That whole thing is just giving lazy and don't give a f. I won't be trying you guys again. read more

Don't come to this domino's if you want good customer service!!!! Just read the reviews left by others about this place, it's 100% true because I just went thru it myself. I WILL NOT be recommending this domino's to anyone from now on. The employees here are so rude and don't even acknowledge your presence. You can literally stand 10 mins at the front counter, and they'll see you standing there and still won't ask how they can help you. Really pathetic. I only dropped by this location because it's close to my house but I won't give this place my money ever again. I have no idea who the owners are for this place but Jesus Christ, get some customer service training for your employees because they're ruining your business!! read more

the manager was very rude!!! I told her how I found a piece of hai in my food and she refused to give me my refund!!!

I have ordered a couple times before and the pizza was okay, but it was here so quick and hot. Today it sat at the store for about 45 minutes waiting to be delivered. It was cold and looked a few days old. Thank goodness for microwaves but it is never the same as fresh. I ordered extra cheese and that was a joke also. I don't know who dropped the ball but I still tipped the driver very well because I felt sorry for him. All in all it was a very expensive pizza. I have had frozen pizza that is better. Maybe it is better when it is take out and not delivery? Very disappointing. read more

Domino's Pizza - Extra cheese! I don't think so.. It was very dry and cold.. - Pizza Near Me - Lathrop, California

The Domino's pizza in Grass Valley may have been hacked. I ordered pizza last night and this morning was also charged with a 68.20 amount on my debit card from Lathrop calif. Dominos pizza. I am currently waiting for a call back from the manager. read more

I usually never have issues with the pizza or the quality of it but tonight i ordered pizza for delivery and when i opened the box my entire pizza was smashed onto the box. Every ingredient was on the top we had to scrape it off and put it back on the pizza ourselves. Super disappointed!!! read more

Ordered 70 pizzas for delivery for a business celebration. Fast and friendly associate on the phone! Thank You Dominos Lathrop! See you tonight. read more

Food was disgusting! I camped out in the bathroom for an hour. Very painful stomach ache. Whoever made the pizza probably didn't wash their hands. read more

Last week when we had our LAST pizza from Dominos it was pretty bad. The toppings were so skimpy. Such a disappointment. No more.

They don't even got working computers to cash out customer waste of time don't bother. Go to mountain mikes across the street.

They had us waiting 45 minutes just to tell us that they didn't have a driver for delivery. And on top of that if we wanted to have it delivered we needed to wait two hours. And this is not the first time it happened, they always have an excuse for their horrible customer service. read more

I recently had a very great experience with Domino's delivery. I had ordered a pizza, some wings, and cinnamon bread stick twist things. You have to order ranch because they don't automatically come with the wings with I thought was kind of odd but it is what it is. When my food was delivered I realized that there was no ranch and I had mentioned it to the delivery driver he was very apologetic and ended up just coming back with three or four ranch cups and also a 2 liter of soda for any inconvenience. I will definitely be doing further business with this dominoes location they were very fast efficient and I am somebody that really appreciates great customer service. read more

Loved the customer service! The pizza tosser was so sweet to my little cousins. The quality of the pizza was really good and I was so happy with the service I got today. read more

Domino's Pizza - Pizza Near Me - Lathrop, California

The pizzas are just sort of average. The toppings have a very artificial flavor to them. Also the delivery drivers do not come to full stops at red lights or stop signs. I've witnessed the last two days in the Mossdale area several of the drivers doing California rolls through the stop signs which is bad in itself, but extra bad because there are a lot of children in the area near the school and the park. They need to train the drivers to obey traffic laws. read more

I spent $49 o two large pizzas and twist bread sticks. But both pizza were very dry ! Not enough sauce or cheese or ingredients. Will not order here again. Waste of money read more

Went in yesterday to pick up an online order and there was an older gentlemen who barely spoke English wanting to order Togo. The employees told him they were only accepting online and phone orders...considering he barely spoke English and was following the covid guidelines by wearing a mask I feel the employees should've made an exception to help him. I thought it was rude and I felt so bad for the old man. He ended up leaving with his wife and not ordering. If he could barely speak English and understand you how well would that phone call have went? Smh. Do better. read more

Very good service pizza is well done, courteous and quick. I highly recommended this place for pizza, not to mention it is a brand new business. Hope you enjoy their deals............ read more

Yuck! Is the best way to some it up. There was a local power outage so my wife and i decided to try some take out with power. Dominos was open. We ordered a pizza, a sandwich and some plain chicken wings. Dear god this had to have been some of the worst "food" I have ever tasted. U know the dominos commercials where the pizza looks good. It was NOTHING like that even in the dark. This looked like prechewed "stuff" on a pc of dough. We asked our selves is that a mushroom or a pepperoni or possible an olive. It was all indistinguishable. The chicken Parmesan sandwich had 3 pcs of chicken all of which were less than 1 inch in size. But the best of the worst were the plain chicken wings. Disgustingly gelatinous. Very hard to describe. But one can imagine leaving a chicken wing in ur car glove box in July for 3-4 days. Kinda meat gelatin and sorta gooey. Super disgusting. I could only eat a bite. I should have known better when I went to pick up and there was no one in the place. Dear god it's in fast food alley and there was no one in there. What the hell. Now I look at the reviews and kick myself for spending 23$ just to throw it. away. Felt bad for the trash can when I threw in in there. My advise is that it you find yourself compelled to eat this crap a better choice is to find a truck stop that has had hot dogs near a sunny window rotating for over a week and eat those. They will taste better. Bon appetite... read more

Good stuff awesome pizza order agents lol food delicious great service from start to finish

Walk in there the other day to. Got no service. Abs I was the only customer in there. There was 2 employees sitting down. the other worker was to busy making pizza. I was standing there looking stupid so I left read more

The pizza and wings are always delivered hot and good. No complaints there. I want to give a shout out to Dylan that has delivered our Pizza's a few times. He's always friendly and professional and is an asset to the company. You can tell he takes his job seriously and that matters. Two Thumbs up. read more

Great service, when i first arrived i was greeted by a cute boy i think He said his name was Austin, he was extremely welcoming and made sure I got exactly what I ordered. I appreciated his kindness and will be returning, hope to see him on my next visit. read more

Cross contamination is their speciality. I ask for a clean cut every time and they always seem to disappointment. I came in yesterday in person and explained to the cashier who is also one of the managers at the store that I wanted to have my cheese pizza cut with a clean knife and she reassured me that it would be done. After fifteen minutes I went in to pick up the pizza and she reassured me that she used a new clean knife. This morning I went to grab a slice only to find pieces of bacon on my clean cut cheese pizza. I came in this morning as soon as the store opened to tell them the issue. The cashier who took my order yesterday said she wasn't sure how the bacon pieces got on my pizza and I explained that I don't eat pork; she didn't even bother offering a refund or apology except that she kept saying she cleaned the knife before cutting my 3 cheese pizzas. Well this is the fifth time they 'clean cut' my pizzas with a "clean knife.' Just disgusting, irresponsible, inconsiderate, and disrespectful. If management is reading this they need to have their managers and employees to have the necessary skills acquired in customer service. Given that domino's makes so much you would think they would invest in an extra knife or two for people with allergies or other specific needs. Avoid this dominos because you can ask for having your order with special instructions, they just won't care because they're not listening. If I could I'd give them zero stars! read more

I never have problems when I'm picking up food for the night. Service is good, and they keep me up to date with my order etc. However, it's when I make an order through the app for delivery is when I run into issues. Literally, EVERY time I've ordered a side of sauce or some type of dipping for wings, they fail to deliver. And it ends up making the delivery driver look stupid dealing with a customers wrath as to why they don't have it, when it's the servers fault (8469) to begin with. Luckily, working in customer service, I know not to go off on the wrong person, but what I do have a problem is us (as customers) already paying for the sides and then not receiving it? As precaution this time, I even wrote "please don't forget the ranch" in the delivery instructions lol. Not one to complain, but here's the review I should've left months ago. read more

What the f**k is wrong with this store, i came there yesterday around 11:30pm and they said they are closed already aren't this store open until midnight? So i let that go, I called them today a minute ago and it's answering machine, i know they are busy but it's not an excuse not to pickup the phone call, lazy a** employees!!! read more

I went online To order a Domino's Pizza hit the coupons available and it said 50% off all pizzas at menu price online only so online I ordered the large Pacific veggie and the small gluten-free Pizza for my daughter . On the app it showed my pizza was ready for pick up ,I went down to the store to pick it up pizza it wasn't busy but only had two employees the phone was ringing and they never answered it so that showed me right then don't ever call to order Pizza they don't always pick up the phone to take orders . After about eight minutes One of the employees help me and brought the pizzas over she told me is like $27 but then I asked her , is the large pizza half off and she said no I told her it should be because I ordered online and it says 50% off she did she said that was last month corporate mistake then I asked her to speak to the manager so the manager ., her name was Sam basically said the same thing the promotion is over corporate made a mistake by not taking it off-line I told him that you're Sam I cannot honor something that online by your company and she still insisted that nothing could be done because corporate made a mistake in the promotion is over and at store level there was nothing she could do so I said that's horseshit and told her I don't want to pizzas then I left Domino's has gone down hill if corporate does not let store level stores fix mistakes that corporate makes there's a big problem here last time it was get medium size pizza for $8.99 each and they were losing so much money they stop the promotion and they said corporate made that decision last time but it was still being promoted on TV and again store level said they would not honor that price either so this the second time they have screwed up I will file a complaint with the company next ..... read more

I have gave this Dominos multiple chances because they are so close and *normally* I always get a very friendly delivery person. So I would say five stars for the delivery driver's friendliness but none for quality or quantity of food. The pastas normally come a little light-handed with portions so it's something that is to be expected by me and I kind of accept it. But man, today they gave me literally two tiny pieces of chicken in my chicken carbonara . Normally I let it go even if the pizza is below average one time i had to throw a pizza away. But this time I decided to call cause I love pasta when it has the most important ingredient in a chicken carbonara.. the employee on the phone Andrea was very polite but put me on hold I'm guessing to ask the manager and Andrea ends up telling me I ordered a pasta with a lot of toppings (even though I removed onions and there was only three "toppings") and she states they weigh their topping. Please explain how much two tiny pieces of chicken weighed? The thing has about seven medium tomatoe chunks but two tiny pieces of chicken? Doesn't make sense but oh well I'm just stating I won't order this food for myself anymore. And I've forgiven this location for a lot of mistakes! Haven't even eaten it yet I was so upset. Decided to separate the toppings to show you guys the actual difference in amounts!! It's ridiculous. read more

Domino's Pizza - I have about four tiny mushrooms and four tiny pieces of chicken with seven or eights medium sized tomatoes. - Pizza Near Me - Lathrop, California

Ordered 2 pizzas for carry out, one of the pizzas was never made. When it finally was, it looked very sloppy compared to the one that was made on time. Had large bubbles, flattened crust, and very light on toppings. If I have to wait for them to fix the error, I would think that they would take time to make it right. At that point it's not worth the time, and I'll buy pizza from somewhere else. They also no longer offer pepper flakes and Parmesan with your pizza, but you can buy larger packs. read more

Kelly has the best customer service! Awsome energy also the gen manager was cool and helpful