Rating changed, why? Date: 06052019 I came here to pick up my order I have placed last night using the app. Upon tracking my order I realized it was canceled. I went to the front desk and asked them why it was canceled, the old lady who just got on her shift told me right away that I was late without even knowing what had happened. I told them that I placed the order last night and I am here to pick it up. They tried texting their boss, few minutes later with no reply. I was going to place an order again but it will be late for the party I am supposed to have. Time wasted, and my lunch with a party was ruined. Bummer. Also, the lady who was preparing pizza was on the keyboard and her personal cell phone, I don't know about washing her hands in between. read more

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Today I ordered pizza and they messed up my order tried to call waited about 20 mins with no answer then they picked up and automatically put me on hold went back in person so they could fix my order by that time they made my other pizza my original was cold so frustrating read more

Delivered 5 mins after saying it was completed . Can't even get ahold of anyone to rectify the issue . Just offered you another pizza with purchase but will most likely never be used . Tossed around pizza read more

Domino's Pizza - Tossed around pizza - Pizza Near Me - Lompoc, California

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This absolutely disgusting ‼ I hate to post a bad review but this is absolutely disgusting to know someone is handling your food and not wearing gloves. I don't care how many times you wash your hands, please wear gloves ‼ read more

Domino's Pizza - Employee not wearing gloves while making my pizza ‼ - Pizza Near Me - Lompoc, California

Zero stars if I could! Order from the local shops that care. I waited 3 hours for ice cold food. They would not answer the phone. I watched the driver on the tracker app and he was chilling at the store for 2 hours after my food was cooked! Deleted the app and never again. Filed a corporate complaint on the driver and the manager. Go to Wild West Pizza or Mi Amore! NEVER AGAIN. read more

Domino's Pizza - This driver needs to be fired. He decided we waited long enough and brought it just before 8 pm. We ordered at 5 pm. - Pizza Near Me - Lompoc, California

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Negative 5 stars based on service. Tracker is a lie. I've ordered from here probably 5 times in the last 5 years and none of my experiences have been smooth. Always slow or late. Tonight was no different-almost 2 hours late. After 1 hour, I called- tracker showed delivered- to check the status, "your pizza is still sitting here, boss.". Ok, so, when will it be delivered? Called back after another 30 min and spoke with the assistant manager, who refused to give me her name, told me to call her when I asked what if the food is cold, etc. It finally showed up after hanging up with her. Food was luke warm and tasted as expected from a chain. This place consistently sucks. The owners, or corporate need to step it up. read more

2nd time I've been given the wrong order. On hold for over 10 minutes to reach anyone to correct it. Really SUBPAR. Would rather pay more to get my order correct and some semblance of customer service. And the pizza looks disgusting and cold because it's been sitting on a counter waiting for me to come back and get it read more

This was the absolute worst experience tonight. I ordered pizza for my son at 6:00. By 7:15 it hadn't even been put into the oven. I called and was on hold for 30 minutes. They never picked up. My husband left our Christmas party to see why our son hadn't received the pizza. When he got into the restaurant the phone was constantly ringing, no one was working or answering the phone. The employee told my husband they were not answering the phone because they assumed all the calls were complaints. To top it off, my son's pizza was sitting on the counter and the employee told my husband that it had been there for a while and he shouldn't take it. Our order was canceled and hopefully refunded. The employee there told my husband tomorrow call back when a manager is there. Absolute garbage and they ruined our night out. read more

Domino's Pizza - The wait time on the phone. - Pizza Near Me - Lompoc, California

Multiple times I've ordered from this store. Multiple times they've been from 30 minutes to over 2 hours late. Several times, no order at all. They never answer the phone. I'm done. read more

I have supported this establishment for YEARS...and I usually pick up my order...but not feeling well, and decided to get delivery. The delivery guy was nice and considerate. THEN...I opened the pizza...and 2 of the pizza slices HAD mold on them (didn't realize it until got to the last pieces! So, who knows if we ATE moldy pizza!! There were almost no topping , barely any sauce and it was dr. BOT MOLDY!!! Call the health inspector! The pasta was burnt, and the salad was disgusting. The salad was wrapped like it was for a school lunch. 4 grape tomatoes...all were disgusting and way past there expiration date (to phrase it nicely) 4 chunks of old lettuce, croutons in a bag (I said no croutons...but it wouldn't have made any difference...with a plastic cover over the whole disgusting salad. And the pasta was in a tin container all burnt. I received the order at night, and called in the morning about the 'disgusting' food. The idiot argued with me that saying I didn't call within 24 hrs! Moron, the time of delivery was 9:30 pm I called 9 am the next day...is 24 hours!!! I've had hit and miss with this Domino's...but never complained. Only Pizza Hut from now on. Boycott this Domino's!! 0 stars. read more

Got a pizza, bread bites and buffalo chicken. Got sick after eating it twice. Not sure if something was bad.

If I could give this place a -10 I would. Absolutely the worst run/managed dominos ever. Takes triple the time then it says to be delivered. Don't answer the phone once you can get past the AI. Horrible. STAY Away from the Lompoc Dominos. read more

Dominoes can be the Best! They dont hire and retain Pizza Makers. The quality of the pizza sold is different day to day to day. They should make the franchise owner have more concern.+9 read more

absolutely the worse service ever!! ordered my food and took over 1:20 minutes to arrive. Driver marked the order complete in Vandenberg village and I live in the opposite end of town. I tried calling and their automated feature never connected me to the store. The driver said he crashed and that's why he was late strongly disagree!! if I could give it negative stars I would. wish the owner or corp people take pride in this location. read more

The last pizza I ordered was very dry, hardly any sauce. The next time I order, if I do, I will make sure to remind them I want sauce on the pizza. read more

Geez....1.4 stars for a reason. Stopped in for a pizza to go. Was told 20 min....40 min later I started asking what's up. Nobody said anything. 10 more minutes go by and I ask for a refund. They said they'd take care of it later. No apology...nothing. Lots of screwing around in the kitchen....nobody really working with any sense of professionalism. Save your money. Stay away. 1.4 stars for a reason. read more

Rude lady with thick eyeliner seemed to be the manager. Very rude attitude towards me for simply asking about my order she looked unhappy and continued to glare at me the entire time. read more

The worthless service I ever had. A phone in order was place Said it would be ready in 20 minutes. 1 1/2 hrs later. Never going to order here again. A read more

Go to another pizza place, stay away from these hacks. Our order said delivered-it is a no show. Called twice for update first time a girl said to wait ten more minutes. Called again 20 minutes later and asked to speak to manager, he informed us that they show delivered on orders so there drivers have more orders to deliver per trip and would not give us corporates number. took over an hour and a half to get our order Jalapeno bread with one jalapeno. Wrong order was delivered. I am not going to eat it-afraid of what was done to it. DO NOT ORDER FROM THIS DOMINOS. read more

Worst service ever. No one knows what they are doing. Very rude when I called to tell them what happened. They ruined the pizza party I was throwing for my students. I called to talk to the manager, who I am sure was not the manager. You could barely understand him. There were multiple things wrong with my order and things I asked for were forgotten, and I was very upset. He apologized and said he was too busy to remember it all. I ordered the night before and I even called to check in with them an hour and 1/2 before the pizza was going to be picked up. I had a student pick it up with their sister for time's sake, They told me it wasn't paid for, even though I got a confirmation email showing I paid with the card. They made my student pay. The pizza showed up late and half my students didn't get to enjoy it. " The manager" hung the phone up on me when I called to get a refund for the fact they messed everything up. I kept asking over and over for the owner's number and he wouldn't send me to anyone else. read more

For about six years I've been a loyal customer at this location, and until about a year ago the customer service and food quality was amazing. It seems that after employees were merged over from the closed Vandenberg Village Location, this place has really gone to the dogs The pizza quality is now hit-and-miss while the counter staff seems aloof and sometimes even unprofessional. Normally, I opt for in-store pick-up and can say that store cleanliness has deteriorated with the counter and work areas nearly always a mess. One can only hope that food safety and sanitation practices haven't followed a similar trend. I swear sometimes that this store is a sign from God telling me to eat healthier. When made property, Domino's has the best mass-produced crust and presents an overall better texture. That combined with quality toppings make this my favorite all-around "delivery" in town. While not a store-unique feature, they have the best app experience. Reordering the 'usual' only takes four clicks (would be three without the annoying donation solicitation). One drawback of the "Domino's Tracker" is that it's only a notional timeline. Several times, I've arrived to "come and get it" only find out that it hasn't even been put in the oven yet. If pizza is a rarity in your household and you don't mind bad service and a messy store, then you might want to try this place out. Otherwise, Pizza Hut has better flavor and is a close second. Great brand, quality ingredients, this location just needs an employee makeover. All in all, I rate them: 2 out of 5 slices. read more

Domino's Pizza - Pizza Near Me - Lompoc, California

I've come to the conclusion that Dominos doesn't care whether they upset a customer or mess up an order OR completely never start/deliver an order after 2 hours. After 2 hours of waiting & calling to check on the order to then find out they never started it in the first place then the manager doesn't even apologize or try to make it right. This place is so terrible yet they don't care because they will continue to receive business. So sad. read more

I ordered a pizza, a pasta and a stuffed cheese bread. What I got was a cold pasta and two pizzas that were not mine. So two orders were messed up. Mine and the person whose pizzas I got. Don't waste your time or money on Domino's! read more

I've ordered a couple times from them, never once did they get my order right. They have even sent a new pizza the same night, order was wrong again lol The staff are unprofessional, and will hang up on you if you call and complain, including the General manager, who hardly speaks English. Just avoid this place, they have plenty of other good pizza places in town. read more

Sent the wrong thing and the sandwiches were slapped together, no chicken on one sandwich and 1 piece on one half of the other. Trash service, they don't care about the customer, all we got was a store credit. Quality control is non-existent at this location, i don't know how its still open. Unreal man. read more

Domino's Pizza - 1 piece of chicken on half of the sandwich. The other sandwich was only bacon and cheese, no chicken. Quality control is non-existent. - Pizza Near Me - Lompoc, California

Pizza was pretty good , crust was not soggy pretty crispy ! Just took awhile for delivery .

While the website allows you to do "contactless" ordering, you won't get that. I ordered on 19th, specified the car, where I wanted the pizza placed(trunk). Followed the tracker and was outside on time. Text them "I'm here" turned on flashers as the site says. Nothing for over 10 minutes. Finally had to go to the door where others were waiting. So much for "contactless". They then asked Name? Number of pizzas? They had it ready just sitting under heat!!! Reply to why didn't it get sent out? "Sorry we're really busy". Okay then just don't have the so-called "contactless" set up. It wastes time and backs up the orders. Never again!!! read more

Update: I quit ordering pizza from this location awhile ago, bc after 4 different times, and even being credited, i kept getting doughy uncooked pizzas. Their pasta dishes were always pretty good, and i decided to order some tonight since i had nothing else in the house. I ordered the chicken carbonara and the chicken alfredo. After about 40mins of waiting and the pasta getting here, it was pretty much cooked noodles with chicken. About 1tbsp worth of alfredo sauce drizzled on the "chicken alfredo" dish, and none on the chicken carbonara. I called, and yes they're refunding, but its still unacceptable. When it takes food anywhere from 30-80mins to get to a customer, the customer shouldnt have to return the food because its not what they ordered. I am officially done with this location, pasta was the last thing i was ordering from their menu. read more

Domino's Pizza - Chicken alfredo - Pizza Near Me - Lompoc, California

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I accidentally online put the wrong address and when I called back the lady at the front was very rude, short and impatient. She was very annoyed with me telling her the correct address and hung up on me before I could finish talking. To top it off my order wasn't correct and my wings were soggy. But not the delivery girl she was awesome, great attitude!! read more

dropped of pizza and didn't knock. pizza was sitting on our porch for over 30mins. nothing like Luke warm pizza

If I could give this place zero stars I would. I placed an order over an hour ago and got a notification saying it was ready maybe about 45 minutes ago and it still isn't ready. Horrible location and there are a ton of people who keep walking in picking up their orders while we sit here still waiting. The employees are just walking around like chickens with their heads cut off not knowing what to do! read more

Ordered my pizza at 11:30am online for 12:30pm place looks empty don't see many order and I'm still waiting 1:00pm for my food . So much for placing my order online . Poor costumer service as well I heard phone ring several times and heard the cashier tell costumer we don't speak Spanish call back 30 minutes .. wow anyways this place needs new employees or manager . PS my pizza sucked idk why they added onions and mushrooms too it that wasn't my order they also forgot extra sauce smh ... read more

WORST CUSTOMER SERVICE We place an order online and im the confirmation email says 32 minutes of waiting time. I called after an hour of placing the order and the lady who answered the phone said that I have to wait about 15 more minutes because they only have 1 driver, so I asked her to cancel my order and she hang the phone! They charge you $3.99 for delivery and they don't have courtesy at least to give you a call to explain the delay? read more

Place sucks ass! Sorry to start off so strong, but working in costumer service, this young girl decided to hang up up. I proceeded to call back was on hold for about 5 minutes then nothing. Called back again and same girl said some stupid stuff of how they suck and DONT KNOW HOW TO ANSWER THE PHONE. Called once more, different lady answered, I started with"hello I called and few times and you guys seem to hang up, even while I waited on hold" she replies" yeah, do you still want something". And that's the sum up version. Gotta love Lompoc. read more

Worst place ever they are a joke. One 9rders and they send you a message that your order is ready only to arrive at the store and they make you wait for 1 hour. They don't respect people's time read more

Not really happy with Domino's for carry-out. I tried to order online and the app wasn't working, so I just drove in. I sat down at the chair next to the registers to look at the menu, and offered the person that came in behind to go ahead, and told the cashier I'd order next. The cashier then went and took FIVE more people, while I stood there waiting. No eye contact. I figured not worth it to make a scene, so I waited until she finished with everyone. I then said I wanted the special three topping large, and paid. It was super loud, so I said the special three topping correct and she said yes. Waiting inside, I went to put my receipt in my wallet. It said $17 and not the weekend special price. I went back up and asked her what happened to the special, and another employee came up and explained in a very round-about, stuttering, and confusing-to-understand way HOW exactly to order the special to get the special price. Funny, I thought I had. I asked for the special three topping. I thought what the hell, I'm completely exhausted, hubby wants pizza, my dog is in the car and I have a 35 minute ride home, I am letting this whole thing slide...THEN she says "I'll see if your pizza is ready" and I told her don't bother is says 4 minutes, but she does anyway. And tells me it'll be 4 minutes. 4 minutes later, they hand me my pizza, and I leave. 35 minutes later, I'm home. Pizza-burnt. Me-so pissed. Domino's really stepped it up for a while, but I'm thinking those days long gone. I won't be back. read more

Domino's Pizza - Thin crust three topping bleh...burnt taste through the entire pizza. Sadly, we won't be back. No excuse for BURNED CRUST. - Pizza Near Me - Lompoc, California

Probably the worst pizza place in town. If you want to order cheap nasty pizza order here. Never had issues with the other pizzas places only this one. Time and time again this place always fails I can honestly say I've never once said "wow this is amazing" more so there's Always something wrong. Either this place needs to sweep the whole staff and start over brand fucking new or just shut it down. Dont understand why people work there if they're just gonna mess everything up. Just like jack in the box lol I pay my hard earn money for shitty pizza? What a joke read more

This place has a rule where they cant deliver to a hotel complex without a card transaction due to security after 5pm in the day. Do they just expect everyone to always have a card? even when I mentioned i could go across the street and get it they refused. All around terrible service and this place should be canceled read more

We ordered from the website and we waited over and hour and a half for our pizzas before deciding to cancel our order. This location is notoriously slow, but this is a new low even for them. They have zero costumer service experience and are rude. This location should be investigated immediately. They all seem way too lazy and unorganized to do their jobs correctly. read more

I haven't been here in over 3 years. Not much has changed. The pizza was was dry and didn't have much taste to it. One of the ladies working was barking orders rudely at the other employees in front of customers. The only reason I am giving them a 2 star is because the Parmesan bread bites are amazing. Other than that go support your local pizza places and not a franchise like this. read more