I can't believe that I drove 5 hours to visit my home town only to find out that it is gone to trash along with this Domino's how could this happen it's literally a pizza you just have to deliver it there's not multiple components to it it's not rocket science please help corporate read more

Employees and management are just not what I feel represents good or even okay customer service. I guess thats what I should expect for an inexpensive and convenient pizza place. Please next time if u credit someone's account u get it right the THIRD time around.(Less than a star) read more

They took forever and I had to call twice to see when they would deliver after it said it was being checked for quality. Then they said they would call me to let me know what happened never got a call waited over 2 hours. read more

Just wow I called to let them know they got my order wrong and they delivered an extra bowl of pasta instead of my wings I get left on hold for nearly 10 min I hung up and call again I'm assuming the manager answered I told her what happened and she said the reason they sent me a third bowl of pasta was because they had ran out of wings! Wth so why not call me and let me know ?!not to mention they forgot the chicken in the pasta and the pasta was drenched in butter! It gets worse I go to open the sandwich and it's completely burnt literally garbage read more

I ordered wings and ended up getting chicken squares with cheese and buffalo sauce. My friends and I were high as shit so we still decided to eat them and not call back. read more

Domino's Pizza - I ordered wings at midnight and got this but I was high as shit and still ate it - Pizza Near Me - Lompoc, California

Ordered one order of stuffed cheese bread and two alfredo sauce pizzas with extra bacon and mushrooms. Both pizzas came with no sauce, It looked like I got regular bacon, and my cheese bread was uncut. read more

Hi I ordered some food from domino's lastnight pizza and wings the time was 8:04 pm and when I started tracking it it was at quality check till 12:00am so I started calling the store from never answered the phone the central avenu store in hapeville then it said Craig was on the way with my food but it never got here and the matter of fact my wife is pregnant so that was the reason I'm really mad about the situation I never experienced nothing like this in my whole 41 years of my life I really wanna know what was really going on with that store # is 4150 the manger on site was Jatelle I just wanna know how I can get my money back but I'm still wanna say my wife is pregnant just to put that out there again read more

Ordered a large specialty pizza on the app. Within 30 minutes I received notification the order was delivered. I know sometimes the app is way off ( I have never had a correct delivery time using the app) so I waited 20 minutes and still nothing. I called the store and they said it was out for delivery and I should be getting it soon. An hour went by and nothing. I called again and this time they said it was on its way. The first time I called I had been given wrong information. My pizza hadn't even been baked yet. So I gave them the benefit of the doubt and gave them another chance. Well over an hour later and still nothing. So I called and they said they weren't sure what happened and my order had disappeared in the "ether" and wanted to know if I wanted to wait another 1 to 1 1/2 hours for my delivery. It was after 10 pm and I had already been waiting over 3 and a half hours so I said no I would like a refund. Will not be using this location again anytime soon. read more

Consistently takes at least an hour despite the tracker outright fabricating its progress. Never get an apology when we inquire about its status. On more than one occasion we have been asked to hold, then left on hold for 5+ minutes until we hang up, call again, and finally have someone speak to us. Ever since the Village location was shut down the service has gone down tremendously. It's unacceptably bad, and we will choose to get our deliveries from Bravo's or Pizza Hut from now on. read more

50 minutes and counting from when I placed my order. Still not ready despite their 25 min time they quoted. An employee tells me it will be just a few minutes. 10 minutes ( 60 min total) I inquire how much longer. The employee now says the computer did not print out my order so I'll have to wait 30 more minutes. Worst customer service ! No reason to come here when there are plenty other pizza places in town. Won't waste my time with this establishment. read more

One hour for two medium pizzas on a Monday night. Ridiculous. 47 minutes after the tracker said the driver had left the store with my order I received pizza that is barely warm. I order from dominos a lot and stopped years ago for this very reason but it seems it's gone back to its old ways. I'm pretty forgiving when things take awhile but it only enhances how pissed I am when I call and I get a half assed "sorry" when I'd like more accurate info about where my food is & not just be told two minutes away when instead I had to flag my driver down the street to be able to get my food. I'm writing this as my Pizza reheats in the oven so I can actually have something hot for dinner over an hour later. read more

So I really didn't want to write a review. I go back and forth between Dominos and Round Table in town, usually due to the price on the day I am wanting some pizza. We ordered pizza on March 30th, for a Philly cheese steak with mushrooms on half only, and a pineapple and ham pizza. When we got the pizza the Philly Cheese Steak had a quarter of the pizza with no ingredients on it. It was just puffed up bread and the Hawaiian pizza wasn't cooked through enough, still very doughy. We called to let them know about the issues and they offered to send replacement right away which we declined. They very graciously offered to add notes for our next delivery. So tonight, April 8th, we decided to order the same exact choices and wanted to add cinnasticks to the order, which we wanted to pay for. They sent everything within 40 minutes, Great timing, and the drivers are always great, always tip them, today we tipped $20, and they didn't charge us for anything. Well the Pizza is cooked great, however they again had mistakes with our order. We even recorded our voices on the order to make sure we didn't make a mistake, Last weeks order was done online through our account. They forgot to put any mushrooms on the pizza at all, which they did last week as well, when we asked for it to be on half the pizza. Second thing was the cinnasticks were not cinnasticks. They gave us garlic Bread sticks. I don't know if they have new person working, or if they pushed the wrong button by mistake, but I have NEVER ordered garlic bread sticks from them and almost ALWAYS order cinnasticks, a Hawaiian pizza and Chicken (when I don't get a second pizza). Either something has changed with them over the past year, they just don't care about their order accuracy or what. I see newer reviews that have similar issues with pizza accuracy, forgetting sides, and etc. The customer service isn't bad and they did attempt to fix the situation, but they just made more mistakes while trying to fix a past mistake. Hopefully next time we order, probably not for a while at this point, they will have these issues fixed. I am giving two stars (should be a 1) because while the pizza still taste good to eat and the drivers are always great, and the pizza is almost always on time, attempting to fix a mistake with more mistakes is just a failure. This store needs a lot of work before I return. I will adjust / update my review next time. read more

Really annoying that their credit card machines don't work. Ordered my pizza over the phone and once I get there I can't pay with my card. I guess I should carry cash more often smh. Had to drive across town to take out money from my bank and by the time I got back to dominos my pizza was still not ready and that was 25 min after I had placed my order. Seems they are always under staffed and take forever on their orders. Pizza was good but this visit was annoying. read more

Don't waste your time ordering from here. The last 3 orders have been over an hour late and even when the app tracker says driver left 45min or more to deliver the food it still not available. Customer service is the worst I've ever experienced. Who ever runs that store needs to take a good look at the staff and make some serious adjustments. read more

Used to order at least once a week, delivery is always slow. Normally, I don't complain, but after the last 3 pizza orders taking more than an hour to arrive, and receiving cold pizza, I give up. Tonight I decided to give them another try. Pizza NEVER ARRIVED. LAST TIME I EVER ORDER FROM HERE AGAIN. read more

My first experience with dominos I tried ordering a pizza in house but they said it would take 40 minutes. That seemed like a long time so I canceled. The next time I called 35 minutes in advance. After arrival it was still not ready. It took an additional 20 minutes to get my order. I think they dy start your order by phone until you arrive. I have ordered a lot a pizzas in my day but no other pizza restaurant had taken this long. They need a better system desperately. read more

Wow the WORST service ever! First of all it's been well over an hour since my order was finished. It still hasn't made it to my house and when I called it took them about 8 minutes to answer the phone and then when the guy answered he sounded drunk or high, just out of it and couldn't talk clearly. Told me he didn't want to have a conversation about it. "IT"being the fact that they are late delivering my pizza. I said wow you don't want to talk about you being late delivering my pizza. Okay and I said thanks for nothing and hung up. Don't waste your time with this place. Idiots working here. Never again. read more

This is the worst dominoes I've ever ordered from. Pizza is always cold and they take hours to deliver. Save your money and go somewhere else. Do yourself a favor! read more

The pizza literally tasted like cardboard and I was disgusted how the employees don't were gloves especially since we have COVID it's unpleasant. I tried to complain got hung up on, tried to complain online and it's literally the worst service ever and no one still hasn't gotten back to me, wasted 15$ on pizza that was nasty to boot it off worst service. Please wear gloves it's important!!!! read more

Ordered from the app and got a message that my order was ready for pickup. Went in 10 minutes later and they said it wasn't ready yet. Paid and waited another 15 minutes then they told me they were out of thin crust. This was an hour after I first place my order and they hadn't even started it yet! Terrible customer service!!! I would give zero stars if I could. read more

This spot is terrible !! Ordered from here and didnt even received my order after 2 hours. Called 2 hours later for a refund! Very unprofessional of this store! read more

$7.99 for a large three topping carryout only special, I'm not gonna complain. I got what I expected out of a Dominos Pizza and it was fine by me. Even happier with the ability to order online or with the app, because when I arrived, I noticed the employee at the phones having difficulty understanding the person on the other end of that phone call. (Loud music?) This location has tables and chairs, something I had yet to see at any Dominos. Are they "evolving" into providing dine in service now too? Ummmmm alrighty then! I guess next time I go in and pick up an 8 dollar pizza worth 8 dollars, I'll see a pinball machine and a juke box with the tables and chairs... Service wasn't anything extraordinary, yet it wasn't bad either. I'm just happy I was taking it to a house that had condiments, plates, napkins, and cutlery, because I wasn't offered any. read more

Very bad service! So i placed my order through the app to be picked up and eat there. As soon as we went in it was very hot! No ac. I had to pay cash because their credit card machine wasn't working. Then they told me they were out of plates, cheese and pepper. So ran to buy some paper plates next door. They messed up our order and to finish there were flies inside. Worst service ever. I think they're going bankrupt. read more

Every time we have used this Dominos they say that our food is ready per the pizza tracker and then we have to wait 15-20 minutes after we arrive. Also told us it should be coming out of the oven shortly as we watched them put it into the oven. Would give 0 stars if I could. read more

Customer service is terrible. I ordered online, it said 30 min. Took about 45min to an hour. Not complaining, they could be busy. But the girl forgot my drinks and when I called they said "I'll call her, she'll be right back" 20 min later I called back to explain that we ended up ordering more food and to bring it altogether TO SAVE THEM THE EXTRA TRIP and the man was very very rude. Once he finally understood I was talking about two different orders he says "well your order hasn't shown up" yes that's why I'm calling...so you can bring them together... "well, OBVIOUSLY...." he says as he talks and curses about me to someone else in the background. Update: Showed up with our second order STILL no drinks. Waiting for them to show up for the 3rd time tonight read more

Over an hour and I still haven't received the pizza even tho they are only one mile away. Was on hold for a half an hour before I was told they're still on their way never ordering from here read more

I ordered from two pizzas a few weeks back. I am dangerously allergic to cheese my throats shuts and I have to use an epi-pen. We received two pizzas and and they had cheese. We called in and we got transferred about 5 times. Not only did they mess up they wanted to charge us to bring us the correct pizza. They told us it was the app but all the info on the receipt stated highly allergic to cheese and if it was the app how come dominos wants us to use it?! We got things situated after about an hour of transfers and talking. So I decided hey if we don't use app call in they should be fine. Ordered pan pizza, ABSOLUTELY NO CHEESE, extra sauce, and sausage. We get our pizza is thin crust . We call to have it replaced. Then we get our pizza I look at it it looks good so I take a bite. The CHEESE was disguised on side and small bits underwear pepperoni. We called again was transfered 3 times and the "manager" supposedly this night on 1/20/2018 said they will try and make it and have it out when they can call while she is trying not to laugh. The chuckle behind her voice infuriates me because its a life that can be effected. That being said if you have health issues but can alter things to still eat certain foods don't brother ordering from them because they will laugh in your face. read more

Worst experience at a pizza place I have ever had my 19 years of life. First off, I had ordered a Medium pepperoni and a Medium pizza that was half cheese and half pepperoni. The half cheese and half pepperoni had half pepperoni and the other half was sauce and crust. I waited more than an hour for a replacement, I even heard side conversations of other customers, complaining about messed up orders. Overall bad customer service, it feels like they are trying to avoid you when you have a question, and one of the employees didn't even know what "zeroing out an order" was. read more

I tracked my order. My home is 4 mins by google maps drive from this Domino's location. 40 minutes after my order was said to be out the door with delivery driver Joshua (whom I had pre-tipped 20% on a $64 order) I called and inquired only to be put on hold for another ten minutes. Joshua still had not arrived with my order even though there were 4 of us standing outside with the lights on waiting for him. I then cancelled my order with the lady I was speaking with and I will not be purchasing anything from them in the future. However, one ray of light, the lady I spoke to handled my "Karen" attitude (YES I admit it I was being a Karen, I'm sorry) with grace and skill. It was at 7:40pm Saturday 2/27/2021. She deserves a raise. I am sorry for my tone and irritation. I know it was not her fault and she skillfully deescalated the situation. In short great people skills in house, terrible deliver drivers so if you order, pick it up yourselves. read more

If you like to wait for your pizza for two hours and eat pizza at 11 pm, then this is the place to order from customer service is so bad rude employees over the phone just get Pizza Hut there delivery game strong and there wings are better read more

So I understand our local dominos has it rough, their sister location (one I worked at for 2 years) was moved onto the Air Force base because that is where they got 90% of their customers... that said if I order during peak hours on the weekend, it should not take at the least 2 hours for my food to arrive. I say at the least because that was when I called in to cancel my order & it sounded as if it had not even left the store. At the one hour mark I called in asking for an update and they said it was on its way and out for delivery which turns out must have been an out right lie. Also when I called in to cancel the employee who canceled my order hung up on me as soon as it was done, no apologies, he'll he could not even spend 5 minutes to let me vent. So now it's the next day and im still bitter, bitter enough to download yelp and leave a scathing review. If you are in town visiting or on business there's alot better pizza places than dominos. Mi amore, Wild West, even papa johns have all managed to get my food to me at a reasonable time. Sorry dominos, you got me though college but I don't think I shall be ordering from you again. read more

I contacted the Lompoc California store on H street to get my replacement order. The girl stated that she couldn't find it, then was saying in the background how she didn't care what anyone did, that the whole team was falling apart, wait times were over 2 hours and asked me not to place my replacement order tonight. I was furious! How could you deny me my order that was promised to me? When I told her I talked to the manager in the morning about my two pizza and soda replacement after it never showed after 1 1/2 hours, she became so nice and just said "I'm sorry, people call in for free food all the time and my hands are tied". I told her this was promised to me, she still couldn't find it and then said to an employee " I can't find his previous f*** order" came back and said she can't do anything. I'm really disappointed with this location. I was looking forward to dominos tonight so thanks for nothing. I chatted with dominos support online and ordered a replacement order Online as told by dominos, I'll update this post if my order actually arrives free of charge. Can't believe all this hassle! read more

Bad customer service. Slow delivery. They don't answer the phone. Never will use them again.

Can't make a pizza correct, takes 2 hours to make a simple pepperoni pizza and still have it wrong after 2 hours even though talked to the "manager from there that was apparently gonna get my order correct" some BS. I don't understand how you guys don't get with the program and get to work and make the orders correct .!. read more

Every time I order pizza from this location it takes AT LEAST an hour longer than they say for it to be delivered.

DO NOT ORDER FROM HERE GO TO A DIFFERENT PIZZA PLACE!!! This Dominos has horrible service and if i could give zero stars on this Yelp app i would... First off i ordered from the Domino's app and it said my pizza was ready 45 minutes later which is fine then.... my son goes and picks it up only to find out that it is not even in the oven yet... What the hell.... Exactly.... so i ordered my pizza an 1hr ago and then i go pick it up and it hasn't even been started????? Are you kidding me????? My son waits in my car for and other 45min texting me that the pizza is not ready so I call dominos...... The person on the phone does not even say her name when i ask "who am i speaking to" she gets offendedand says she is not allowed to give out personal information Stupid girl! I have been working in customer service for years and this dumb girl tells me that she is not allowed to say her name because it's personal info???????? What the actual fack... then why the hell were name tags invented for work if this stupid girl claims that it's illegal to say your name if you work there?? Then to top it all off when i ask her what her name is she gives me attitude and puts me on hold without telling me and i got so mad.... who wouldn't Thats so stupid and unprofesional... Never again will i go here i hope that place dies down and i hope they get a new manager cause this place is terrible, long waits for pizza and the food is never ready and the people that work there are horrible at customer service.... plus stupid people always working there with stupid responses never helpful what so ever DONT WASTE YOUR TIME THERE PLEASE!!! Save your stomach and money for somewhere else!!! I hope it goes out of business of what a junk place it is... read more

Seems even though all the reviews I've read pretty much stating Domino's is rated rather low, nothing has improved up to date. I also had the experience so many have shared hoping it would be different. Perhaps we need to go national to the HQ to make a difference. Perhaps if we just boycotted Domino's for a spell, that would get their attention. There are plenty other pizza delivery services that would welcome more business. If you agree, let your voice be heard! Kaitlin E. read more

There is a reason this has terrible reviews. I've never written a poor review but this place has consistently been terrible and I will NEVER be returning. Shame since I love the dominos franchise but this location can not get their stuff together and every pizza has tasted terrible, been destroyed or taken 30 minutes longer than it should have. AVOID read more

Worst experience ever! I ordered a pizza at 6:56 tonight and it didn't get here until 9:45. It was totally cold, dry and totally inedible! When I called they told me it would be 40 minutes for delivery after an hour I called and they said it should be here any minute I called for more times and every time they said it should be here any minute. 2 hours and 45 minutes later I finally showed up new read more

Service was not great. They undercooked my pan pizza. We didn't realize until we had taken the pizza out of the box. So I tried to eat a piece and but everything fell off and my sister tried to be a good sport but I could tell she was disappointed. I brought the pizza back to show them and they said they could only give me a small normal pizza because the pizza had slices missing. This is my first negative experience with this branch but I will think twice before coming here again. read more