The service was great from inception to completion. The tech working that installed the toilet was…read moreamazing doing a thorough job and even made sure to clean up under where the toilet was so any lingering scents, grime, bacteria, etc. beneath were gone. In the beginning I was a bit skeptical of a $49 quote fee but the price was right and I did use them so they credited it to the bill. I'm having them come back out to replace the water heater soon. 10 out of 10 and 5 stars.

I called these people for a estimate to get my neighbor's water heater fixed. It was getting blown…read moreout. I was relighting it for a week. She's elderly so I'm helping her out and they the woman on the phone at the company was spectacular. The two guys that came over were not, they were high pressure salespeople. Gave her two costs over $1200 to fix it and over $3,500 for a replacement and they were doing the high pressure thing to her and she is on a fixed income and it's just s***** business in my opinion. I ended up going with another plumbing company getting a new a new water heater put in for under $1,500. Do not call this place. They will rip you off if you let them. don't. The furnace she had put in is only $650 at menards. Glad you replied Joe and are taking this seriously, but the damage has already been done. When your 2 folks were at her house diagnosing the problem, I spoke with them over the phone for a good 10 minutes. She told me afterwards she was so happy she had me to tell her to say "no thank you" because of the pressure and ridiculous prices your guys had put on her. They had an answer to everything (even to me) of why it is that expensive, like they have been through this exact practice, over and over and over. I don't really care for any more of your lip service, I will just never use your company again and tell my friends and family to avoid S and J Plumbing & Sewer 100% of the time. A cheap 40 gallon $650 water heater that takes 2-3 hours to put in should never be $3000. Shame shame trying to take advantage of the elderly on a fixed income.

Fast professional service. Needed an external faucet replaced, was worried about access but they…read morecut as small a hole as possible for my convenience, even though it made their job trickier. They actually undervalued the job but honored the estimate regardless. Honest and reliable company and im extremely happy with the quality of work.

I requested their help on a kitchen drain clog. They gave me their price and let me know most…read moredrains can be cleared in an hour or less. My service took three hours at a rate per half hour. I feel they stretched the service time out to get more money and clearing a kitchen drain should not have taken three hours.

Mike is a straightforward and professional individual. When I called him to repair my leaky faucet,…read morehe provided me with an up-front quote. He kept me informed of his arrival. It turned out that replacing our bathroom faucet was not an easy task. As a result of his efficiency and expertise, he was able to diagnose the problem and take the necessary steps to resolve it. I received clear communication throughout the process, and he answered any questions I had. P.S. He's not only a kind and humble person, but after a stressful job, his funny side truly shines. He made my husband and me laugh so hard! Thank you, Mike. All the best wishes for your new life/family adventures.

This is unusual. I have tried using Mike for several services. Once I called and he happened not…read moreto be available right then. Another time, he did not do that type of specialty work. In both cases, he was so kind and patient to offer exceptional advice and also someone he knows to do the work described! This is someone who clearly puts the client first and is not looking at his own bottom line. I also like the fact that he answers the phone. Can't wait to use him for some work on my properties.

Great firm - used the yelp project app and got contacts for my small sink job quickly. Excel was…read morevery responsive from the outset and worked around my work schedule. Very thankful that my under sink water heater is no longer leaking / I had given the college try with 4 trips to home depot and Lowe's to no avail. Luke showed up and fixed me up in 30 minutes - was courteous and polite. Very reasonable price - thank you so much Excel, will see you again soon!

Owner called me and we worked out what a reasonable amount was for the repair. He was a nice guy…read moreand I appreciate that he followed through.

They were a lifesaver when we needed emergency repair on our sunk pump. They were extremely nice,…read morepatient, and helpful - both in solving our short term problem and helping us figure out how to address longer term proactive elements to prevent future issues. I love that it's a family owned business too. Highly recommend!

THIS REVIEW IS 11 MONTHS IN THE MAKING. Last December we called Darren due to our drainage tile…read morepump burning out which is located in the same room as our sewage ejector pump. Darren came out and gave us an estimate to replace the pump. One of his employees came back and replaced the pump that was burned out and this is where the issue comes in. The person that was working on our pump unplugged the sewage ejector pump for some reason and left it unplugged after they were done. As we have used Darren in the past we fully trusted his company to do a great job and they have until this time. It was a week later were I was downstairs doing laundry and found that where was water coming up from the floor drain and it was all over the floor and leaking under the baseboards to the room next to the laundry room into the carpet and into our bathroom as well. I reached out to Darren and explained what was going on and he asked me if I could take pictures and text them to him....right there was a RED FLAG....a customer calls you and tells you there is a problem with work done as their house and instead of coming in person to see, he asked for pictures. So I take the pictures and send them to him and he responds that he will have to see if he wanted to go through his insurance and that it did not look like it would be more then his deductible, also get a quote for the damages. After sending him the quote I do not hear from him in a couple of weeks, then he responds that he had some health issues and that he was in the hospital, mind you this is in the beginning of January. I wait until the end of the month to follow up with him and he stated that he was just getting out of the hospital and he has a long road to recovery and to bear with him a little longer. I apologized to him and asked if there was someone in the office to take care of the matter and he never responded to me after that. In March I texted him again asking if he was doing well and were we stood on fixing the basement...he never responded and after several attempts trying to contacting him he finally responded in may stating that he is finally getting back to work and needs to catch up and to give him a week or so and he will get back to me. A week later I reached out to him again asking for an update and he stated that he was going to visit his daughter in Wisconsin and to follow up with him next week!!!! A week later I reached out again and asked how it was going and his response was slow! This is now the end of May so I waited until the middle of June to reach out to Darren and to my surprise he was back in the hospital. Its now the end of June and I reach out to him again asking for an update and told him this has been long enough please but the issue to bed. Darren does respond this time asking what my address was and he will mail me a check?!?!....Darren then doesn't remember the quote I sent him and had to resend him the quote again. After some banter back and forth he then stated that he's not sure who was to blame for the unplugging of the pump????? I was shocked to hear this from him! July 9th I followed up with him again and did not hear back from him. At this point I was ready to get a lawyer involved, so I let him know that and Immediately he responded back saying he had some cash on him and would drop it off at the house. It was not the full amount for the quote I sent him but I took what I could get. Darren did say that he would get me the rest of it as soon as he could. I texted Darren July 17th asking for the rest of the payment.....after reaching out several times I did not hear from Darren until October. This time he was not taking responsibility for his work and as a business owner. All I wanted to have him do is make the situation right and pay for the damages and he couldn't even do that. It is now November that still haven't herd from Darren about getting the rest of the money. I KNOW THIS WAS LONG BUT ITS BEEN A YEAR DEALING WITH THE LIES AND I WANTED TO BE AS DESCRIPTIVE AS POSSIBLE SO YOU DONT MAKE THE MISTAKE I DID BY USING FLUSH PLUMBING. SAVE YOUR MONEY AND USE SOMEONE ELSE.

Central Plumbing was great to work with. TJ explained everything clearly, answered all of our…read morequestions, and made the whole process easy to understand. Honest, reliable service from a local family-owned company. Highly recommend.

RT came today and checked my water heater and installed new metal hoses to my clothes washer.The…read moreservice was professional and cost effective.Another company wanted to charge me thousands for the same service. Central Plumbing will be my plumbers going forward.

Todd and his team are the REAL deal ! Todd is a great master plumber who I have used for the last…read moreten years and his team are great sewer and water experts , he also has a great service department for all your residential needs , they are the real deal no sales bs you want a plumber and at affordable rate he's your guy stop looking call now!

Horrid at best. I will make this brief I had a bad…read moreexperience with this company-they blew me off when I called because the work they did failed in less than 2 years the person on the phone said send photos and an address and they could TRY to be there in a few days . After more than a week I had to call another service, the other company took care of the issue and noted an error in the work . When I felt necessary to write a review on Google I received an absolutely unprofessional reply stating "I don't know why we didn't come back, sorry" and "this work was done 2 years ago" adding in an accusation that the second service was "bashing h20" and "that guy hasn't worked here in 2 years, have a great day" How is that service? And the company that I had in never once even asked who did the original work , he just showed me the issue and fixed it for a fair price for his time. Now I know there are many good reviews of this company, which is why I called them. But if they cannot take an honest negative review then perhaps they should remove the option for customers to leave an account of thier personal experiences

I needed to replace the toilet in my EGV condo. After researching several plumbers in my town, I…read moredecided to go with Elk Grove Village Sewer & Plumbing after reading several good reviews. I'm not handy (one reason I prefer condo-living), so I completely depend on the expertise and quality craftsmanship of the contractors I select whenever I need work done. I told Judy I didn't have a lot of experience with plumbing, and I am very particular about everything--especially since I live on the 3rd floor (I really wanted to make sure everything would be perfect since I have 2 neighbors living below me)!!! Anyway, she assigned Joe (Jed) for my job, and I couldn't be happier!!! He took his time and explained everything in detail to me. He was very particular and thorough which I greatly appreciated. After a spending a short time with him, all of my worries about replacing my toilet went away! He even said with pride that installing toilets was his specialty, and I was so happy and thankful I found him! I could tell immediately that he knew what he was doing with expert precision that only years of experience brings. My bathtub was draining slowly, so he rodded that for me and now it works great! Joe was very careful in my home, clean and friendly. During the entire process, he made sure everything worked fine and was left clean after he finished. If you want a great plumber you can trust, I highly recommend Joe (Jed) and Elk Grove Village Sewer & Plumbing. In a few weeks, I'm going to have him replace my bathroom and kitchen sinks since I had such a great experience!

I had a backed-up sewer line this morning and needed the line cleared out. I explained the issue…read morewhen I called this morning and asked if they could come out right away. Yes they could within the hour! Sure enough they were there within 1/2 hour, even with the impending snowstorm. Armando and his crew were able to clean out the roots causing the issue and showed me (with camera) where the problem was and that soon the clay pipe would need to be replaced. They did a great job. I will call EGV Sewer again very soon to have the pipe replaced. Thank you for the great work and the great price Armando!