Had new water heater and sump pump installed today. Jeff and Gershom did a tremendous job and…read moresimplified the old maze of galvanized pipes into modern copper pipe. Also reset the height of the backup sump pump. They showed us and explained the new work. Gershom had helped us earlier this year in March when we had a major sewer line blockage. Highly recommend S & J Plumbing for great work at a fair price!

The service was great from inception to completion. The tech working that installed the toilet was…read moreamazing doing a thorough job and even made sure to clean up under where the toilet was so any lingering scents, grime, bacteria, etc. beneath were gone. In the beginning I was a bit skeptical of a $49 quote fee but the price was right and I did use them so they credited it to the bill. I'm having them come back out to replace the water heater soon. 10 out of 10 and 5 stars.

Fast professional service. Needed an external faucet replaced, was worried about access but they…read morecut as small a hole as possible for my convenience, even though it made their job trickier. They actually undervalued the job but honored the estimate regardless. Honest and reliable company and im extremely happy with the quality of work.

I requested their help on a kitchen drain clog. They gave me their price and let me know most…read moredrains can be cleared in an hour or less. My service took three hours at a rate per half hour. I feel they stretched the service time out to get more money and clearing a kitchen drain should not have taken three hours.

I had Danny and Wes come out today for a bathroom leak, and they were beyond helpful. While they…read morewere here, I also asked them to look at a jacuzzi leak and help with turning on my outdoor spigot as it was stuck on lock mode for two years! They were not only professional, but also genuinely kind, honest, and thorough. They explained everything clearly, what the issue was, why it needed attention, what needed to be done, and how to maintain it properly moving forward. I really appreciated that they did not try to upsell or recommend unnecessary repairs. Their professionalism and integrity truly stood out. I've already highly recommended them to my neighbors. I even offered to buy them lunch and give them a tip, but they politely refused. I can't say enough positive things about their service.

Mike, Danny and their crew really went above and beyond to make this right. Not only did they…read moreremove the pipe,they even hauled off the tree that was cut. That wasn't even part of my issue but like I said above and beyond. They came quickly over 2 days and handled it all. I appreciate acompany who can turn a negative to a positive! Highly recommend company like this.

Great firm - used the yelp project app and got contacts for my small sink job quickly. Excel was…read morevery responsive from the outset and worked around my work schedule. Very thankful that my under sink water heater is no longer leaking / I had given the college try with 4 trips to home depot and Lowe's to no avail. Luke showed up and fixed me up in 30 minutes - was courteous and polite. Very reasonable price - thank you so much Excel, will see you again soon!

Owner called me and we worked out what a reasonable amount was for the repair. He was a nice guy…read moreand I appreciate that he followed through.

Contacted them at 8 am with an emergency backup issue and they came in that afternoon rodded out my…read moreline between the house and the sewer and resolved the issue that day...Could not me happier with the service that Luis gave us.

I messaged over the weekend and got a response promptly. The plumber called me first thing Monday…read moremorning and came later in the afternoon. Two guys showed up and first power rodded the drain about 15 feet but couldn't go further because was worried it would scratch our thin PVC pipes. Then he camera scoped about 8 feet but then still worried it would damage the PVC pipes. I was disappointed we couldn't go further but I suppose it is what it is. He did clean out a good amount of tree roots and said that was probably the biggest blockage and though we couldn't see the rest, it will probably be OK. He said our pipes looked in OK condition, no holes as far as he could see. He was very nice and answered all of our questions. They did wear booties into the house but like every other contractor, they also wear the booties outside and then back inside everytime they go inside and outside. It was wet outside so some mud was tracked in all the way by the two people. Like I said, this seems to happen with all contractors, just a little nuisance to clean up afterwards. But overall, pleased with the service. They had competitive rates, $485 for the power rod and $200 for the camera. Will call them next time (maybe in 5 years?) when we need another cleaning. Thanks!

I recently hired Chicago Sewer & Drain Professionals, Inc. after reading great reviews on both…read moreGoogle and Yelp, and I couldn't be happier with my decision. My kitchen sink was draining incredibly slowly, and my previous attempts to fix it just weren't working. From the very first phone call, the team was professional and easy to work with. Scheduling the appointment was a breeze, and I was given a courtesy call on the day of service with an estimated arrival time, which ended up being earlier than expected. I really appreciated the heads-up, as it worked out just fine for my schedule. When the plumbers arrived, they were prompt, courteous, and took the time to ask about the issue before assessing the situation. They gave me a reasonable verbal quote and got to work right away, completing the service the same day. I also liked that they accept credit card payments, making the whole process even more convenient. Thanks to Chicago Sewer & Drain, my kitchen sink is back to normal, and I couldn't be more satisfied with the experience. Would I hire them again? Absolutely! Would I recommend them? 100%

Stay away from this company. They cannot be trusted, they left my house destroyed with 10 holes all…read moreover my laundry room and a basement bathroom after paying 12,000. We initially contacted the company to fix a clogged kitchen sink. Before they arrived, we clearly explained that rodding had already been attempted and did not work, and that we needed someone equipped with a camera inspection to locate the clog. When they arrived, they insisted on trying rodding again, saying their machine was more powerful. After several hours, the clog remained. My stairs carpet was full of mud after they left.. They returned another day to troubleshoot, but the camera they had was too large to see inside the pipes which again we had requested a thinner one from the start. Tomas indicated that they needed to do one , two small openings max to locate the clogged pipe. However, this escalated to ten holes throughout the laundry room walls and ceiling, as well as the basement bathroom walls and ceiling. He changed a pipe in the bathroom for no reason. To justify that he opened holes on the bathroom tha had nothing to do with the kitchen sink? Eventually, they discovered that the pipe leading to the outside of the house was collapsed. The solution was to excavate under the house, outside concrete stairs, under deck to fix the pipe. My husband proposed the solution to reroute the kitchen drain through the laundry room floor to connect to the city pipe. They said they needed to come next day to hydrojet and find the city pipe, plus 3 days to do the work. The quoted $12,000 which we felt was a lot of money but we had no kitchen sink for over a week now, 10 holes on the house, and not thinking clearly at this point. We accepted given the stressful situation, we agreed and paid $6,000 upfront. The work was completed in less than eight hours (versus 3 days) far less time and effort than represented. He promised us before starting that he will send someone to cover all the holes. Well he never sent anyone. After a couple weeks we texted and he gave us some BS excuse that he wanted to make sure he sent someone good, didn't mater the cost. A month later, same story, that the job is to small foe him to find someone (10 hold is small? I cannot imagine how much wrost could have been if we let him excavate towards the outside of the house. In summary he can't be trusted, his words means nothing. Do not pay him until you are satisfied. I File a formal complaint with the Better Business Bureau (BBB), and he didn't even answered, that is how much he cares. So i am going to leave this review in every place they are advertised and every moms, community facebook pages from north riverside to 10 miles around.

Gino and Saul were great! They fixed a leaky/dripping shower faucet with a quick response on a…read moreSaturday and explained everything in detail. They were able to save the fixture and in turn saved me a lot of money. Very professional and courteous. I would highly recommend them.

Prompt. Addressed the concern clearly and work was well done best we can tell. A bit overpriced for…read morewhat was actually done though.

We hired J Sewer & Drain to install a new catch basin in September 2025 after the wall of our old…read moreone collapsed. The quoting process and installation initially went smoothly. A couple of weeks later, we noticed the soil around the catch basin beginning to sink. Over time, the settling worsened to the point where part of the catch basin wall and some of our foundation became visible, which was understandably concerning. Communication was slow at first, and it took some persistence to get follow-up. Eventually, J Sewer & Drain did come out to inspect the catch basin. After their evaluation, they indicated that the installation itself appears to be sound and that the settling is likely due to soil compaction issues rather than a structural problem with the basin. Since the inspection, things seem to be stable and okay. While the situation was stressful and the communication gap was frustrating, I do appreciate that they ultimately came out to assess the issue and explain their findings. Thank you!

Jose M was great! Friendly and respectful technician, answering questions that arose while work was…read morebeing done. Helped resolved refrigerator water plumbing issues, replacing a old copper line with a 10ft braided stainless steel waterline without breaking the bank! Would recommend working with J Sewer & Drain Plumbing again!