I literally just left this place 5 minutes ago and I'm still in tears as I'm writing this. Please don't go here and support this business. My explanation is lengthy but worth the read.
Yesterday I came in with my 2 children wanting pho and spring rolls. It's so close to the house I went again today for the same order. However, I noticed yesterday they placed the raw meat over the noodles. Today I asked that they put the meat on the side separate from the noodles. The gentleman at the counter taking my order said that's fine and I paid and tipped.
That same gentleman went to the kitchen and asked for the chefs to place the meat on the side. That's when an older Vietnamese man, cigerrette in hand starting YELLING in his language. I don't speak Vietnamese but I did hear "fuck you", "fuck", and "motherfucker." I stood there thinking, "is this about my meat on the side?" I ask the gentleman at the counter and he responds, "I'll talk to him. He's crazy but we need him to keep the Mexicans in the kitchen in check." I was even more so stunned with that response as slides me a "free flan" for my troubles.
I wait awhile longer and the older Vietnamese man is STILL yelling. I go to the gentleman at the counter and say I don't want trouble and asked should I cancel my order. Then the angry, older Vietnamese man comes to the counter with my food and sure enough, the meat isn't on the side. He stands there smug in the face and says I should have ordered a different noodle soup had I wanted the meat on the side, but that's extra money, "DO YOU WANT TO SPEND 50 MORE CENTS?!, " he yells.
The gentleman at the counter is silent, the kitchen staff is silent, the patrons are silent, my own children are silent. I'm thinking, "What's with all the anger? Especially over 50 cents? Why wasn't I given an option for the other noodle soup if it was going to prevent all hell from breaking loose?"
I understand cultural differences but just because you are of a different culture does not excuse you of blantant DISRESPECT! All of his negative energy over being right? And 50 cents? I was so taken aback that I could feel tears as I was holding my 1 year old. I quietly and politely asked for a refund and the older Vietnamese man got set off again. "MOTHERFUCKER! FUCK YOU!" He screamed to everyone to never sell food to me again and at that point, everyone in the kitchen popped their heads in the service window to see me (as if I were the problem).
I grabbed my children and left.
Why am I pleading with everyone to NOT support this business? Because I believe you should support small businesses and their families. Don't give your money to bad people who aren't appreciative. Let karma serve them what they put out into the world.
The gentleman at the counter said, "Maybe you should go to Bellaire." I'd go anywhere before I go back to this place and that's a promise. read more