They were OK until recently. Spotty Internet service, daily (morning) disconnections and no…read morechanges until they replace their hardware which will happen in UP TO TWO WEEKS. This is not how you run an ISP. If you are looking at moving to them ask these questions: 1) Are my radios scheduled to be upgraded. When? 2) What is my restoration SLA? Is there $$$ behind it? 3) What is the packet loss in my area from my radio POP to your first hop? If there is an update/they get better, I will post an update. Until then, be VERY careful.

Working with ZTelco/Ringplan has been a pleasure. From the first conversation with Bill Justice,…read moreBill quickly understood our needs and didn't disappoint. We changed all our phones and have ZTelco and Ring Plan handling our system. Service has been on point. Excellent response to any service needs. They have some of the best techs to work with. Always sort the problem very quickly. If you're on the fence and need help deciding, ZTelco/Ringplan won't let you down.

I haven't even paid Dan for a service, but I'm leaving him five stars because our brief…read moreconsultation was incredibly useful. His honesty helped me turn back from the wrong direction. I'm rethinking the whole project. Furthermore, my son is a gamer and wants to build his own machine. I picked Dan's mind about this, and his advice is priceless.

Dan at Intelligent Solutions was outstanding. He got me in right away and had everything fixed…read morefast. More importantly, he took the time to clearly explain what was wrong and how to fix it while always being patient, thorough, and professional. He went above and beyond by giving me great advice on upgrading my system and even provided a step by step list and at no charge! He also made himself available after the visit and walked me through setting up new equipment. True pro. I wouldn't hesitate to recommend him and will definitely use him again.

I had internet service from Lightwave Wireless set up at my home in Ramona yesterday. I've been…read moreliving in Ramona since April 2024, and I have been stuck with Cox cable internet. Cox is SOOOO GROSSLY OVERPRICED. They were/are charging me $155 a month for 500mbps down, 50mbps upload service on an introductory promotional rate. That price includes whatever hideous fee Cox charges for unlimited monthly data. After the first 1-2 years, that rate would be even higher because the promotional period would be over and Cox would also start charging me to rent their cable modem monthly. The problem is, I would usually never see that 500mbps speed on speed tests. Many times it would be around 400mbps. I never saw that 50mbps upload speed, it was usually more like 29-30mbps. I also really hated dealing with Cox customer service. They are just the worst people on earth, almost malevolent. They know you're stuck with them, and they will screw you over at every single possible opportunity. Example, when I first bought this house back in April 2024, Cox sent me a home installation kit with my order. I tried every cable outlet in the house and none of them worked. I asked Cox to send a technician out since the previous owner's Cox internet service worked just fine but my new modem wasn't connecting. Cox tricked me into paying a monthly fee for "Cox Complete Care", to get a technician out to my house, then a few months later when I discovered the fee and cancelled it, they charged me over $150 cancellation fee even though I never knew I even signed up. On that day I decided that as soon as another viable ISP alternative popped up in my part of Ramona, I would ditch Cox immediately. Fast forward 6 months, and I get this flyer in the mail from Lightwave Wireless. At first I thought it was some type of cellular 5g home internet stuff, which is mostly garbage and not reliable. I did some research and it turned out it's not cellular at all, it's based on microwave technology and it requires a good line of sight to their tower on top of Mount Woodson to get this service. The service can work with perfect line of sight or near line of sight, but if there's a hill or mountain blocking your line of sight entirely, this service won't work for you. I know that cellular service is not a fit for me, but microwave service definitely has potential. This type of service has one weakness, which is line of sight, but it has some great strengths. Due to having no cable lines or power lines between your house and their tower, it means the service is effectively weatherproof. There is the potential for service up to 1000mbps with up to 200mbps upload, and the best part is even their highest tier of service cost a LOT less than what I was paying for mid tier Cox service, and all of their plans offer unlimited data built in. The flyer was very compelling, it promised unlimited data, no contracts, 30 day free trial, no overage fees, free static IP, and 10-20ms ping times.. all for 25-50% less than I was paying for Cox. I might have paid them extra money just to get Cox out of my life, but hey half price works for me! I decided to give them a call. This was on a Saturday and to my surprise an actual human being answered the phone. That human being is named Sue, and she is awesome. Maybe she was just bored that day because it was her day off, but she answered the phone anyway, and answered every single one of my questions, gave me realistic expectations of what to expect in my specific location, confirmed the 30 day free trial and etc. If I could give Sue a separate 5 star review I would! There is a $100 install fee for this service, but they do not charge you any monthly fees for their equipment. You also don't have to pay the install fee until your first bill comes in at the 30 day mark. They even offered $20 a month off for the first year. I decided to give them a shot. They came out on 12/17/24 to do a site survey and installation. There are some trees partially obscuring my direct line of sight so they couldn't mount their microwave antenna as high up as they wanted to ( the pics below are not the final mounting location, the installer ended up finding a lower position with slightly better line of sight than in the photos below). The installers were professional, friendly, on time, efficient, and they did a really nice, clean looking install for me. I love that their dish is also their modem, and it is powered via power over ethernet, the only equipment inside your house is a small PoE adapter, it's the size of a typical AC power adapter. I am getting a consistent 330-350mbps download, 40-50mbps upload with 15-20ms ping times. Everything I was doing before with the Cox 500/50 service works just as well with this 350/50 Lightwave service, I can't tell the difference in performance. If I trim some tree branches they can mount the dish higher and give me even faster speeds. This service is great. Literally half the price of Cox!

Upon my initial call requesting information Sue was very helpful and provided a quick response on…read moreservice options in my area (Ramona). The technician Chris came out for the installation. He was very thorough and helpful. We finally have great internet! Thank you Sue and Chris for your helpful service.

I ordered a TV service to my shop, and José was referred to me by one of my costumer. José did a…read moregreat job installing my TVs and my satellite, and giving me the best value package deal out there, guaranteed! The quality service was beyond expectations! You go with José, you can't go wrong! Definitely 5 stars Thank you

From the owner: Vivint Alarm System Retailer Dish Retailer and Repair…read moreAt&t Retailer and Repair Direct TV Retailer and Repair Exede Retailer and Repair Voip Video, Internet and Telephone Installation and Service Calls

I just wanted to say thank you to the staff at this cox store they were amazing especially Carlos…read morehe was so helpful and knowledgeable!!! This young man truly deserves a raise and a promotion. Thank you Cox for hiring people like him!!

Went there for tech support and to switch out a modem. We arranged it talking to one of the other…read morelocations. The employee we talked to was friendly and extremely knowledgeable and helpful. He swapped out the router and removed the charge for changing equipment and reworked our bill to give us unlimited data at a better price than what we were quoted over the phone. Couldn't have been happier.Forget calling Cox, go or call the stores!

I went to Verizon in Carmel Mountain. John H. was great and spent two hours customizing the three…read morephones I added to my plan. So why the mediocre 3 stars? I gave only three stars because after over sixteen years of being with Verizon, they over-wrote everything we spent our time at the Carmel Mt. store doing and applied protection insurance and hotspot coverage without our consent. The plan change also effected my phone's ability to send text to Android phones so I had to go to Tier 2 help to have them reset my E-simms card or some such thing which took about two hours. When one changes phone plans, one receives around ten emails in rapid succession. One email showed a protection plan that I knew we had declined yet next to my account it said MODIFY or DECLINE. I did not know what to do so I did not right then and there make a selection. Later, I looked for that email and it was gone (POOF!). Luckily, I took a snapshot of that email so I was able to refer to it. Clearly VZ does not want one to cancel coverage so they either hide it or it is one of those self-destructing emails. I had to spend about another hour getting them to remove the phone protection coverage. Later, I caught that they still were charging $10/mo./phone for a hotspot feature which three out of four of us being retirees is something we don't really use especially since it is too expensive to travel. Also, John H. suggested that since I had been a VZ customer for so long, that I should call VZ to ask them to waive the almost $50 set up fee (having John H. help us in store - not the activation fee) but VZ acted dumb as if I meant the activation fee so since VZ hides this fee they did not waive it. VZ also never sent a customer satisfaction survey which seemed unusual which is why I am doing a Yelp review now. I really dislike how VZ does all it can to keep one from speaking to a live agent. The AI never gets right the reason I called about. One would think that VZ being a big carrier would have perfected a change in phone plans but it was extremely underhanded to try to add on charges when we spent two hours in the VZ store doing this. Again, John H. at Carmel Mt. was great; He was patient, personable, able to multitask and valued us as customers. VZ and it chat interface was not pleasant and makes this customer feel like VZ does not value its customers.

Went in to upgrade my phone and add a new line this past Friday and the sales person who closed was…read morethe worst sales person I've encountered. The whole time he was pushing me to get internet and would never answer me when I asked how much would my new line cost and if I switched my main line plan who much would that be. All he could say was it's essentially the same thing. I lost it after the 30th essentially and he started to ring me up without even discussing the price. Then he goes on to tell me that I wasted his time...like no buddy you get paid to be there I don't and essentially it's not the same thing. Top it of he say I should have told him I couldn't afford it after I said he'll no I'm not paying $225 a month. Needless to say I got what I wanted for much less doing it myself.. I wish I knew his name but a horrible sales person doesn't know to introduce themselves anyways . Edit: forgot to mention that he switched my plan without my consent!

I moved my business to Miramar area. Called all major internet companies (Cox, AT&T, etc.) for…read moreservice but they did not cover my address. Found Wave.band and they were super responsive. Great service and they got me up and running in no time

Prior to our office switching to WAVE.BAND we were a customer of another local wireless internet…read moreprovider. Our internet speeds, were horrible with 5Mbps download speed and on a good day maybe 1M upload speed with a VoIP service that couldn't stay connected. I was extremely pleased to find and switch to WAVE.BAND, we routinely clock Internet speeds of 75M+ down and 30's up - (we ordered a 50Mx10M) and the VoIP service is crystal clear! The staff is very responsive, the installation was prompt and very professional. I highly recommend WAVE.BAND service to anyone exploring Internet and Voice options for their business

This is usually my main stop for all my T Mobile needs. Just wanted to come on here to give a…read morespecial shoutout for Maria. You see i had a traumatic brain injury and am considered disabled so i appreciate when people are patient and kind. She has always treated me well and it shows not only her personality but her great work ethic as well .

BEWARE ! Bait and switch. We got really screwed. The salesperson promised us if we left Verizon…read moreand came to t mobile we would get reimbursed for what we owed on the Verizon phones if we paid them off and receive Visa gift cards. After months and months of follow ups and bs responses we were told oops. Sorry. Verizon wasn't eligible. Luis from the store was supposed to call me back in 1-2 days after speaking to the regional manager or supervisor to discuss their "mistake". Never heard from him. Do not switch to t mobile. They will say what'ever they Can to get you to sign up.