Save your money -- Kevin Jewelers does not stand behind their products or their customers…read more I spent nearly $400 on several pieces of jewelry for Mother's Day, including a ring I thought would be something special. Just two months later, the entire top half of that ring broke off -- it looked like it was never even properly soldered together in the first place. I brought it back with my receipt, expecting them to stand by their work. Instead, the manager was rude and dismissive, accusing me of damaging it myself instead of acknowledging it was clearly a manufacturing defect. His only offer? He'd "fix" it -- but only if I paid more. Why should I trust them to fix it when they didn't build it right to begin with? It's clear they know their jewelry won't last -- that's why they push you to pay extra for their coverage plan. If their quality was decent, they wouldn't need to nickel-and-dime customers to cover basic defects. I took the ring to a jewelry repair store, and they confirmed that the ring was not properly soldered in the first place. Kevin Jewelers is a gamble. The money you spend means nothing when their products fall apart and you get blamed for it. Find a jeweler that actually cares about quality and treats customers with respect. I won't ever spend another penny here -- and you shouldn't either.

This has been my family's go-to jeweler and we received nothing but the best service from Guillermo…read moreand Raquel! If you have been searching for any jewelry, I highly recommend stopping by Kevin Jewelers in Cerritos. These two will go above and beyond to help and serve!

This was my first time shopping at Jared, and the experience was amazing. Salvador helped me…read morethrough the whole process and made me and my mom feel comfortable from the moment we walked in. He was professional, and really took the time to help us find the perfect ring. Buying jewelry can feel stressful, but Salvador made it easy and enjoyable!!, I'll definitely be coming back and would highly recommend asking for him . Great customer service all around!

If you are looking for jewelry or want to create something special and unique, then you definitely…read moreneed to seek out Thu Nguyen at the Cerritos California location. Where do I even begin? From the very first interaction that we had with Thu, she made us feel very welcome and comfortable. She was absolutely professional, amazing, patient, friendly, and knowledgeable. She helped us create a dream piece that I will cherish forever. She presented to us different diamond sizes and different ruby sizes. From there, we asked for her personal input as far as the combination of sizes of rubies to diamond. What she selected for us was perfect. It came out spectacular. She is such an incredible asset to Jared's and made our experience very memorable. Thank you so much Thu for all your hard work and thank you, Jared Jewelers.

Juan helped me very knowledgeable and easy to talk to. I really appreciate the job they did in…read morerepairing the hinge on my glasses . Super helpful

I recorded a full video of my experience going back to challenge the workmanship of service. I was…read moretold that I had 30 days which is not posted nor was ever told to me prior to establishing/granting the service. I was told that I would have to pay for the repair and replacement of the wire which I never authorized in the first service, which I informed her it should have never been replaced because I had only asked for the silver lobster claw addition to my necklace. To make it worse she said that the guy who did it wasn't around and that it might take up to two weeks to get it back! Or maybe I could just go to the Lakewood location... I told her that I had been trying to call the store. I told her I've been calling her location in Downey but the number is disconnected... She tried to give me the 10% coupon and was as pleasant as possible, I didn't get angry nor fight, I simply informed her that it's okay I had already left a negative review about the situation but had hoped for a solution not involving me to further pay for this gentleman's mistake. I didn't leave my necklace nor feel inclined to pay more for terrible Overpriced services. She kindly replied to the review comment that I could go to Michael's and buy the wire myself for next to nothing (which is true and what I did as a solution) compared to what fast fix charges. I paid $10 at Michael's for a 96 strand wire and it took 15 minutes to reassemble the necklace without the tools typically required. I did my best to keep things in a positive light for myself and fast fix but the store has failed to provide good/quality material and service. A short time later I received a call and voicemail from a number I didn't recognize and forgot about it until today when I realized that someone had reached out to discuss this. Read it yourself, as if I'm in trouble and must call this person back. No thanks, I tried in person and was already further let down as a paying customer. I owe fast fix nothing and the service is reflected honestly in my review. It's their reputation and responsibility to make things right. I am sure that I was called in regard to taking my review down, but it shall remain to inform the public because it is too little and too late. Seriously my concerns have been swept under the rug. I feel that I was already taken advantage of by the overpriced service, the lack of communication, the fact that an inferior product has replaced the superior product it came with and that the warranty is laughable. Lastly to be told it's wear and tear on a light weight product is ludicrous. I've had this necklace for years and the original wire never broke or frayed but it's my fault when I barely wear it. It's okay, I already started talking to my lawyer friends about this matter. I would have been better on fast fix to resolve this matter by actually taking care of me as a customer while the review alone is already costing them for unfair dismissal and practice. DONT WASTE YOUR MONEY OR TIME HERE.

Great place great prices great people highly recommend for all your jewelry needs…read more I bought a chain bezel and o.g centenario coin got a great deal I really shopped around before my purchase this place had the best price

I've been coming to this jewelry store for years ! My go to spot for any jewelry I want ! Best…read morecustomer service as well ! Great amazing prices ! I recommend 100%

I had been dress hunting and basically had given up. Found this little gem on yelp and was…read moreabsolutely the best thing! I tried on 2 dresses, and that was it. Fit comfortable (I'm curvy) and got a ton of compliments! Plus, it was on sale. Total winnnnn

Excellent customer service store is well put together They have something for any occasion…read more Definitely will be coming back soon

I have been following Eleven + Vyn on Instagram for a minute but finally made an appointment to get…read morea family set of permanent bracelets. We met Rose who was so welcoming of us on one of the rainest days, and we had a great time hanging out with her. She even recommended a local spot for lunch. My partner and I got permanent bracelets but my young child did not want one that was permanent so we opted for a clasp! It was fun being able to choose which chain we wanted. I can't wait to get more. The store itself is located in a little plaza with plenty of parking, and super close to places to hang out.

I can't say enough good things about this establishment…read more What a pleasant and amazing experience. It's truly a gem and so blessed that we found it. A friend of mine recently told me that this place customizes in permanent jewelry among other pieces so my daughter and I got an opportunity to visit. We had customized bracelets made for us. The owner guided us through a selection process of bracelet choices, along with charms, initials, and gems to personalize them. She took her time to help us with selections as well as the time get to know us on a personal level. Her energy is very warm, welcoming and so pleasant. It's easy to engage in conversation with her. The storefront is aesthetically beautiful with the lighting and colors giving desert-like Sedona vibes. It's an exquisite ambiance with an equally stunning owner. It's family and faith based. The jewelry pieces are delicate and unique. Price point is more than fair for their value and aesthetic. This kind of an experience is not to be missed and not your typical jewelry store. Stop by for a visit during their hours of operation or call and book an appointment to have it more personalized. They get busy with repeat clientele and large orders. It was our first visit and not our last... my daughter is already planning her next visit and what she wants to create. :) Thank you!

I had a bad experience at a previous friar tux location but I came here with my friend as a…read moregroomsmen this time and had a great experience with Kyle helping us, he was very busy and alone working in the story but when he got to us he was very attentive and everything fit well for the wedding and we appreciate the accommodations from the store and him. Thank you guys at the Downey location

Had a great experience from beginning to end with the Friar Tux near me. I had a Ball to attend and…read morewent in 2 weeks prior to the event. The fitting was easy- there were lots of options and I was in and out within a half hour. I received an email letting me know that the Tux was ready- it was ready a few days before the original estimate :) The Tux fit great and returning it was as easy as dropping it back in the location and I received email verification that all was in order the next day. I was very satisfied and would highly recommend this location to anyone who needs to attend a Fancy Party/Ball/Event

This is a terrible Claire's. Very rude sales associate. Was just staring at her phone and ignored…read moreour questions. Not only that, but Claire's products are very poor quality. Save your money and go elsewhere

The assistant manager there is clueless , props to the other workers helping my family out .read more