Highly recommend this place for anything jewelry and watch related problems. Super fast and very…read morenice.

This place sucks! He charges outrageous prices for batteries and watchband. He takes forever in…read morefixing your jewelry.

Wonderful, friendly staff. Probably mostly family, but they all know how to treat customers with…read morerespect. They've done some nice repair work for me changed batteries, etc. never a problem. Highly recommend recommended.

Went here for my watches battery change. I have brought one of them at the mall but it got scraped…read more(luxury watches), so I went her after that. They're very polite, kind and friendly. Ruth has been so warm and she let me pet and play with their dog which is so behaved. They called us when the watches were done which is the same day. I don't go anywhere else anymore when it comes to my jewelries and battery change for my watches. Highly recommended! Service is amazing!

Spectacular selection of watches, I found Chatel Atelier through a Swiss watch company. The owner…read moreHugues went out of his way to get the previous version of a watch I desired (last one) and shipped it overnight. Very thoughtful owner.

Visited this local business to change a battery on my wife's watch. The owner was gracious and…read morereplaced the battery easily and quickly while I waited. It was a very nice experience. His inventory of watches was fantastic, beautiful. A very nice experience.

Great people there and all are very professional about the business and make it very comfortable to…read moretalk to

Super friendly and helpful family-owned business. They helped clean some jewelry and assess some…read moreother pieces. High quality service!

My ring was about a half size too big because my fiance wanted to make sure I could get it on when…read morehe proposed. I brought the ring back to James and he was able to fix it in less than a week! He put little sizing balls on it so that it it more snug and to keep the stone upright. It's even more perfect now and I love it! Thanks James!!!

James is very helpful and excellent at his craft. I had a diamond ring of my mother's that wasn't…read moremy personal style, I had James custom design and reset the diamond in a setting that I love to wear everyday. I was so pleased with my first experience, that I recently commissioned him to custom design a necklace for me. James is ethical, talented and very patient, ensuring that you get exactly what you you envision.

I know I was late to this response but I appreciate that everyone honored what was discussed and…read moretalked about when the ring was purchased and what the terms of the agreement was. She absolutely loves her ring wears it every day and never takes it off. Thank you for making everything right and hopefully on the next jewelry purchase I can leave a 5 star review

Ajay & Nef were so patient and kind with my decision making and time. They suggested great…read morealternatives and solutions for the special gifts I chose for my kids and one promise gift for myself. They were even able to give me an extremely reasonable price as well as a payment plan that just eased off the finances for me a tiny bit. Customer service like this is not given very often anymore. I was genuinely touch and know that I will return after this encounter for the rest of my jewelry purchases.

Took an old watch to get repaired or new battery. Not sure what was wrong. Over 2 months passed,…read morethey had trouble finding my watch, apparently they shipped it off elsewhere so I couldn't recover it when asked. Finally weeks later got it back. Then asked if I still wanted them to keep it to try to fix, but I can't trust it will get done in a timely or professional manner anymore. I wish they would had better communication on what was going on (and I speak Spanish, so it wasn't a language barrier), but instead it was confusing and alarming.

I had an old vintage ring that needed a couple of small opals and diamonds put in to it. Ideal…read moreJewelry did an outstanding job for a fair price.

The Steinbeck Museum was a wonderful literary stop in Salinas. We also visited the Steinbeck House…read moredown the street, which made the experience feel more complete. As a tribute to Steinbeck and his connection to the area, the museum was thoughtful, engaging, and well worth the visit. I especially enjoyed the quirky gift shop, always a bonus when a museum shop has personality. The drive into Salinas was also unexpectedly lovely, with so many fields and vegetables growing. It gave the whole visit a strong sense of place and helped connect the landscape to Steinbeck's writing. A great stop for literature lovers, history fans, or anyone looking for something meaningful to do in the area.

Have never read any of Steinbeck, but of course am familiar with him in general. Great presentation…read moreof his works and life. A young woman at the entrance desk was amazingly helpful and engaging. Wonderful customer service.

1st I would like to thank & appreciate Ashton she was kind & generous to help me out with a…read moresituation for that I will only be loyal customer at this Salinas Mall location custom selections & value I have gotten multiple rings elsewhere & this store made it my prime for any event this upcoming event is my wedding & will always tell the story of Ashton God bless--Xictlaly

Bought the maleficent ring, stone came out 4 times went back each time to get it repaired but it…read morestill keeps falling out. Very disappointed with this ring especially with the price that was paid for it, would not recommend this ring. You can find better rings for the same price from other jewelry stores. Definitely unsatisfied.

Took my diamond ring to get sized. Good size diamond ring…read morewell when I got it back, but diamond ring would not sit correctly then I started thinking about the diamond is this my diamond or not? . So now I have a friend that works at a diamond place. I asked her to check the diamond. It was a fake diamond. . Bottom line he took mine out and kept it and put a fake one in . I still have to get my ring back. We'll see what happens after this I'm not very happy person and neither is my boyfriend. And this ring better be the way it was. See what action to take next. You do not mess with anyone's diamonds...

Took my bracelet here years ago and wanted to wear it precisely today. I took this bracelet as it…read morewas very special to me it was a gift my parents gave to me when I was a baby. I took it in to Tony as he seemed to do pretty well with my watch repair and I was curious to know if he could expand the bracelet. Of course he said yes. When I received it I did notice it has minor red thin lines on the left side of the middle piece and he stated it's due to the "gold". I am not sure why I still decided to pay him and just take it home. Today however this happened. As you can see the snap on bail completely came off it is extremely thin! Sadly I do not even recall how much I paid for it and of course do not know where the receipt is. On the left side of the center piece of what is the front, part from the red lines I noticed there's a lighter color to it deliberately like when you dip something in color and some of it did not completely cover it so now it makes me question if in reality there was any real gold actually added to it or was it simply dipped in gold or was it dipped in something that mimics gold. Totally disappointed. On the left side right in the middle the jump rings do not match which I am not sure why he made it that way but anyhow it makes it look like the rings are twisted. In addition I did discontinue to go to him as well because the watches he replaced the batteries with never lasted. I ended up taking my watches to Sears at the mall instead where battery life lasted up more than 3 years. I am truly saddened about my bracelet I noticed right now that the end sides of the middle piece are not aligned either. Please do not take your jewelry to this guy.