I had these guys out in 2025. had a few back windows replaced, From day one my contact has been…read morejeff. he kept me informed of what to expect and who would be coming to my home. i even called him during the installation when the Redford inspector showed up , he assured me all would be handled and it was. good customer service

Inquired online on Saturday and immediately received a call, had a nice chat about what I was…read morelooking for. Scheduled for someone to come this morning @10 to look at the project, but got no showed. No call, message, or return phone call when I called twice. Could have been multiple doors, multiple windows, and attic installation for this company. Rude considering I made arrangements to be here for the appointment. Even invited a friend who was looking to hire someone for work while he is renovating. Off to find a different company!

If you're like me and you're frustrated by the big "sales pitch" experience with almost every…read moreservice out there, working with Chris at Main Street is like a breath of fresh air. Instead of being told what we need, being pressured into a sale, having numbers and data thrown at us to try to make our mind up for us, our meeting with Chris was more like having a cup of coffee with an old friend and talking about a project we had in mind. He does a great job of listening to what you want and exchanging ideas, not forcing his upon you. Once you've settled on a plan, he communicates regularly and oversees everything from start to finish. I feel we got excellent value for our patio door and storm doors, and the experience went extremely well. We could not be happier and are so grateful to have worked with Main Street.

Fantastic experience with Main Street Window & Door. Chris and his exclusive installer team did an…read moreexceptional job on my 11 new windows -- great price, flawless workmanship, and a lifetime warranty. Excellent service, I highly recommend calling Chris. Like others have said, he is like a friend your having coffee with, no sales pitch, just good honest advice.

Run away as fast as you can. Look at the workmanship below. We wish we had never listened to…read moretheir slick salesman. Alex NEVER came out to the house even after we plead with him to fix this. Shameful. Just shameful.

I have to take a few deep breaths before writing this review…read more We had Alexandria Windows come out to replace a few windows two summers ago. The communication and scheduling was lacking, so we were a little frustrated, but it didn't prepare us for the ordeal we were going to be dealing with. We live in an old house, 1920's. My husband expressed this many times, that appropriate measures would have to be taken as we had lead in our old windows and trim. I heard him over the phone as well as in person and he was assured they would take the steps necessary. The day the windows were to be replaced, my kids and I left the house. Two windows were in our daughters room, the other in our guest bedroom. One window was oriented the wrong way and still installed. The worst part was, after removing the old windows, the workers took leaf blowers out to blow debris out into the yard below and all over the rooms. My husband ran upstairs and yelled at them to stop, that once again, there was lead paint involved. They stopped and cleaned up, but not well enough. My husband wiped everything down afterwards, not trusting it was cleaned properly. A few months later, my daughter received test results showing elevated levels of lead in her blood. It was quick and not a single other person in our family had any detectable levels. I was livid. I'm still livid. I don't care that one of our windows is wrong or that it took forever to arrange communication. I'm livid that lead safe practices weren't followed as promised and my child had to pay for it. You can't put a price on that. Thankfully, she's grown, and the situation is under control now, but if you have an old house, I would absolutely not recommend this company. To the owner, if your business gives homeowners your word that things will be done safely and following safe standards, you need to follow through. Safety should be top priority. This could have had a very poor outcome.

I've had problems over the last 2 to 4 years with several things from mechanical arms, not opening…read morewindows the front door locking, and it's not supposed to be locked. I was told they didn't sell doors, but I have a receipt. I bought it from them. I have been waiting two years they came out. Adjusted windows ordered a part!! I have called over six times in the last two months alone. Dennis refuses to call me back and this small part has turned into a huge issue. When you spend $50,000 on doors and windows. The service sucks.

This company has been nothing short of amazing to work for. They actually offer competitive pay,…read morealongside decent benefits and a ton of unspoken perks here and there. 40 hours a week and work is ALWAYS guaranteed. Unfortunately there's always a few people who feel they're above the rules and company as a whole and need to be weeded out. This company, from my standpoint, just wants to see the job done in the safest/most efficient way possible. They have no problem sending extra men to get the job done, and if the job is unsafe we usually don't deliver until the job site is made safe for us. They pay you based off experience, and even if you have none, as long as you pit your best foot forward they'll appreciate it and you will be rewarded. With quite a few jobs under my belt, this has easily been the most fair/rewarding of them all. The company also gives you a TON of chances to fix yourself up before they let you go, so if you can't stop smoking or complaining that's on you. Everyone is also expected to pull their own weight to a certain degree. This being a labor intensive job means that there will be a fair amount of lifting, pulling, and pushing. You're not expected to be Superman, but you also can't put every single window, big or small, on the blue cart because of your inability to lift. Standing around your phone and then latching on to someone else's work does not suffice. The management is ALWAYS around to talk and can usually give you advice to solve your problems. The supervisor is also very fair across the board. There's also no secret benefits to being a POC because they are vastly outnumbered. If you'd like to come work here, please come see for yourself. It's easy to make a disgruntled review when you've never had accountability. Threatening to badmouth us to your "local" community isn't the way to go either. I've been with MDW long enough to see that it'll be worth it to be here in the long run. The customers are happy, Us(the employees) are happy and everything's working out.

I had a front door replaced in the past by competitor and the quality was not up to my standards…read more Well, not the case with Divine their workmanship and supplier products are of the highest quality. I had an 8' door wall that needed to be replaced, so I contacted Divine Doors for a quote. They gave me several options that were available in that opening size, next I selected the one with a wood casement interior. The replacement was done with perfection. My next installation will from Devine Doors & Trim.

Got exterior doors from Divine Doors in 2021. Did such a great job we went back and got even more…read moredoors in 2022. Had some minor issues t Divine Doors quickly resolved. We are not looking at Divine Doors to replace some windows.

installed roof came out with a walk through very nice working done. I'm extremely happy with the…read morework done on my roof\. The installation was handled professionally from start to finish, and the quality of the workmanship really shows\. The crew was hardworking, respectful, and paid close attention to every detail\. They completed the job efficiently while making sure everything was done properly\. My new roof looks great and gives me confidence knowing it was installed correctly\. I would definitely recommend their services to anyone looking for reliable, professional, and high\-quality roofing work\. Great job all around\!

They do not service mobile homes. Should be clear in their ad. I was very disappointed after going…read morethrough all of the info to be told they don't do mobile homes. I mentioned this and nothing was said. Oh well, on to the next company. There are hundreds.

Great responsive service by a technician that was experienced and yet also very engaging and could…read moretell me what the issues were. I recommend door doctor very very highly. By the way, the customer service and ease to arrange and obtain service was ideal.

Installer arranged thru Home Depot. Jeff showed up on time after a pre arrival msg was sent. The…read morechangeout - installation went like clockwork. Jeff placed and knew where every part went. Removal of the old unit was included. Quite impressive. Total install time was approximately 2hrs. 'Would highly recommend his services.

Had a wonderful experience with 5 Star Doors. They were kind, helpful and a quick fix. Tyler was…read moreexceptional! Very professional and great to work with. I would absolutely hire them again and recommend.

Very nice and informative. Detailed explanations on repairs needed. Replaced spring and discussed…read moreoptions (no pressure) to replace 20 year old plus doors. Quote/estimate on phone and actual repair cost were consistent.