I went today (8/9/26) after not going to the dentist for decades (embarrassed to admit) due to…read moreextreme dental anxiety. I had an AMAZING experience with a hygienist who was interviewing (I was told while checking out.) She was beyond kind, helpful, respectful and really made me feel comfortable (which I didn't think was possible.) PLEASE hire her as I want her to be my "go to" for cleanings. She was so knowledgeable and skilled at her job. I believe her name was Ashlyn but admittedly I was so nervous when she introduced herself so I do feel badly about that honestly. Overall the practice was clean, calm and relaxed. I was very impressed. Amy R

CPW Dentistry, particularly Dr. Piamonte, is my "GO TO" for all my dentistry needs. The moment you…read morewalk into their beautiful Upper West Side office, you feel a calm wash over you knowing everything will be just fine. Dr. Piamonte saw me for an emergency visit, made the appointment same day, and he was so knowledgeable and calm -- two extractions in under 30 minutes -- and felt no pain! A day later, I still have no discomfort. And thankfully, we handled this before my vacation -- now I can really enjoy eating! I'm grateful to live 10 minutes away from such excellence. Thank you Dr. Piamonte!

The dentists and hygienists are superb. My husband and I have gone there for years. However, they…read morewere just bought by a bigger practice, which significantly raised the prices. However, the new owners have not improved the facility, which is frankly very funky. The linoleum is taped together. There are no coat hooks: we are told to stuff our coats on a shelf in a doorless closet. The place looks like a third-world doctor's office, which was fine until they raised the prices.

I've been going to West End Dental Associates for years. Even though the office itself is very…read morerun-down and in need of significant renovation, I always felt the dental care was good, so I overlooked the condition of the space. This week, I went in for my routine six-month cleaning and X-rays. Everything went well, and I was told my X-rays looked great. Before I left, however, a new dentist came in for a quick exam and told me I needed two dental procedures within the next couple of weeks. It didn't feel quite right, but I trusted the recommendation and scheduled the appointment. Something continued to bother me, so I sought a second opinion from a prosthodontist. After a thorough evaluation, she told me the recommended procedures were unnecessary and strongly advised me not to move forward with them. I called West End Dental Associates to express my concerns. I was told the dentist I saw was a new hire and that the head dentist would call me the following day to discuss the situation. Unfortunately, I never received that call. What concerns me most is not just that I was given what another dental specialist considered poor clinical advice, but also the complete lack of follow-up after I raised my concerns. That experience has caused me to lose confidence in the practice, and I will be taking my dental care elsewhere.

I just saw Dr. Loflin yesterday. I fell and broke a tooth. He was able to fix it on the spot. He is…read moresoooo good, wonderful, and talented. He has a great personality, and is very compassionate and kind. What I love the most about him is that he is 1,0000% ethical and not money hungry. At his old office, one dentist told me I needed work on a tooth. Treatment was $2,000. I got lucky because just at that time, I found Dr. at his new office on Central Park. Hallelujah! I made an appointment and he took a lot of X-rays to make sure his assessment was correct. Nothing was wrong with my tooth. He could have done "whatever " and made $2,000, but he did not! He is the best! I just him!

Dr. Loflin is the rare kind of dentist who genuinely puts his patients first. I came in expecting…read moreto need a procedure, but after a careful exam, instead of rushing into treatment, he took the time to explain everything and said we should just wait and observe for now. He could've easily done extra work and charged me for it, but he didn't. That honesty, along with his calm, caring manner and kind staff (especially Jasmine) really stood out. If you want a dentist who puts your needs ahead of your wallet, go see Dr. Loflin.

I went in for a consultation regarding gum grafting and had a very positive experience overall…read more From start to finish, the process was incredibly smooth, and everyone I interacted with was kind, professional, and welcoming. The consultation was thorough, and everything was explained clearly, which I really appreciated. I also valued the upfront and transparent pricing. The only concern I had was being told I would need a deep cleaning prior to the gum grafting, which differs from what my regular dentist has advised. Aside from that discrepancy, I was very happy with the level of care, communication, and overall service.

My favorite group of professionals I've never had such a pleasant and involved dental office…read more Quality service - So clean and they get you in and out! 5 stars P.S Grace and Jenny

I have been a patient in this practice for a zillion years, first with John Lhota, DDS, and now…read morewith Romney Piamonte, DDS. I have consistently received top notch dental care delivered in a friendly and professional manner.

I have been going to CPW Dental for over 10 years as have both my children. Best dental work ever!…read moreThey are proactive, always communicate any issues they are watching, and allow me to make informed decisions. Appreciate their customer service as well.

I've been going to Zen Dentistry for years, and they've always been great. The appointments are…read morealways quick, efficient, and thorough, and the entire team is friendly and professional. They also give you a complimentary teeth whitening with your exam, which is a great bonus!

AWFUL - never in my life have i seen this level of incompetence. I had an appointment scheduled 4…read moreweeks in advance to have an implant placed. I show up to the appointment and it seems in the 4 week prior they never submitted the prior authorization to my insurance company- so i was at the appointment no reason and received no care that day with no apology or explanation. 3 weeks later, again, I have an appointment and AGAIN my insurance company has not heard from them. I asked for a breakdown of what the fees would be and they would not provide that to me...it has now been 7 week, hours on the phone with their HORRIBLE staff, I have received no care, and my insurance co hasnt heard from them and they will not provide me with a cost breakdown for services. I now have a new dentist because who wants to deal with any of this...surely not me. Go anywhere but here.

Was a patient of MDA for 3.5 years - experienced the same type of rushed and anxious environment…read more Had an implant done that was definitely sub-optimal. The staff seem competent but there seems to be turnover pressure that reduces quality of care. After leaving MDA for another dentist, I found that there were some problems with my implant and gum recession that were completely missed by MDA. I regret sticking with them for as long as I did

I stopped going to MDA because the dentist I had left the practice... after less than a year, so…read morethat's concerning. Every time I went to MDA, I felt like I was inconveniencing the dental assistants, and everyone seemed overworked and stressed, which is not something you want to experience as a patient, especially with dental anxiety. I informed the practice that I wanted to leave, which should have been a "thanks for trusting us, we're here whenever you need us" conversation. MDA will not stop calling me, telling me it's been __ time since my last visit and I should return. I finally just blocked the number after telling them multiple times to stop calling me.

This is unfortunate because just yesterday 5/26/26 I considered this dental office 5 stars …read more Because I needed a procedure done during covid restrictions and this office went above and beyond. The customer service was great and the manager at the time stated he was grateful for my union insurance during tough times. Recently I had a x ray and awaited approval for a reoccurring procedure. This time I noticed a downgrade in customer service and this office wanted over 2000 dollars for the same procedure they performed in the past for 100 Co pay ? They stated they no longer have specialized dentists only contractors? Disappointed!

In 2 years, I've never had the same dentist or hygienist twice. Usually, this factory experience…read moreis pretty quick, but today they made me wait a half hour to be checked by the dentist for 2 minutes. This impersonal experience is ok for routing cleanings, but if you have something wrong with your teeth, I would go elsewhere.

Aside from being a kind gentleman, Dr. Padukone is a professional who knows his business. I have…read morebeen going to him for several years, and recently I complained about some pain. He immediately referred me to a wonderful endodontist who was able to correct two old root canals. Dr. Padukone then filled and sealed everything so I can enjoy a pain-free vacation. Thank you, @DrMaitreyaPadukone and @DrMahuaBosePillai. Job well done!

I've been going to Dr. Padukone for over a decade, and have never had a dentist that's even come…read moreclose to him in terms of quality, care, and personality. He's a talkative, charming professional who does a great job of making all of his patients feel remembered, and I greatly appreciate that he's never trying to upsell anything. His office staff is kind, and they go out of their way to ensure that any questions you might have are answered promptly and professionally. Dr. Padukone is simply the best!

Dr. Reddy is incredibly knowledgeable, takes the time to explain everything clearly, and genuinely…read morecares about her patients. Every appointment has been a great experience because she answers every question without making you feel rushed and always makes you feel comfortable from start to finish. I have been going through a year-long dental implant process with Dr. Reddy, and her bedside manner has been exceptional throughout. She is compassionate, considerate, and incredibly relatable, which makes every visit feel much less stressful. From the initial consultation through each stage of treatment, she has taken the time to explain exactly what to expect, answer all of my questions, and make sure I felt comfortable and confident in the process. What could have been an overwhelming experience has been made so much easier because of her patience, kindness, and genuine concern for her patients' well-being. What I appreciate most is her attention to detail. She never cuts corners, always makes sure you understand your options, and genuinely wants the best outcome for her patients. You can tell she takes tremendous pride in her work, and it shows in the quality of care she provides. Beyond being an outstanding dentist, she is a warm, thoughtful, and genuinely amazing person who treats her patients with empathy and respect. As an added bonus, Dr. Reddy is absolutely fabulous and has impeccable style and taste. She is passionate about helping her patients look and feel their best. I wouldn't hesitate to recommend her to anyone looking for a dentist they can completely trust.

Rukhsana is the most thoughtful, caring hygienist. She takes the time to do a deep cleaning,…read morelessens my fears by communicating with me through the whole process.