I first went to Cortez in 2022 on a referral by Discount tire for a front end alignment. Was very…read morehappy with getting in and out in about 2 hours without an appointment. Fast forward to today. My husband ran over something large and hard at 70 mph. Hit was so hard it popped the needle off of the speedometer in the dash. Managed to get it into see Joshua. Wasn't good news but he gave me 2 options. First was the minimum that needed to be done. Second was an additional item that really should be done. All said and done, more than I wanted to spend but I still feel he was very fair in his pricing. Been driving the van for a few days now and am very happy with the results. Plus, I have the peace of mind knowing I won't be chewing up my tires every few thousand miles. Just as a side note. I did research Cortez Car Care and discovered something amazing. They have been members of the BBB for 23 yrs this year and have not had one single complaint lodged against them in all that time. In any auto related field, especially repair/maintenance, that is a record to be very proud of. Just tells me that they are doing things right and have customer satisfaction very high on their priority list.

I have taken my car, my wife's car, and my stepson's car, to Cortez Car Care, many times for…read moredifferent things. They are professional, keep you informed every step of the way, do great work, for a fair price, stand behind their work, and most of all are honest. I have spoken with the owner more than once, as it is family owned, and he is usually there. But one time that I spoke with him that stood out to me that they were different. My stepson's power steering stopped working. I called and I was about to have it towed in as it was parked at a restaurant. The owner got on the phone with me and asked me what year and model the car was. I told him, he asked me if the car had driven through any heavy puddles. I told him it had been raining, so I assumed so. He told me that model is notorious for the sensors getting wet and causing issues with the rack and pinion steering. He said, let it sit for a couple hours and dry out a bit. It should resolve the problem, and it did. He didn't have to tell me that. He could've let me have it towed in and just let it sit and dry and tell me he fixed it and taken me for a ride, but he didn't. That's honesty. I highly recommend this place to all my friends and family, and to anyone else who reads this review.

Best mechanic in the Setx area! He's mobile so it's great for when I can't go without a vehicle for…read morea long period of time, very reasonable with pricing and helpful! 5 stars

i was having problems with my truck, my engine and transmission was going out so i called and this…read moreperson gave me a quote that i couldn't refuse ,and once i left the truck he fix it right up less then 2 days he had it running like brand new,I highly recommend this mechanic!! great work!!!

Did a great job on my 650i.... quick job as well, friendly too... would definitely bring my vehicle…read moreback. He'll be doing the brakes for my truck soon so that's another review coming.

From the owner: "Get Back on the Road: Expert Repairs & Maintenance Services Await!"…read more•We work on diesel and gas engines •A/c repair •Transmission repair •Engine repair •Suspension And much more Hablamos Español

This place is run by honest people, which is sadly a rare find among mechanic shops today. They did…read morea series of repairs for about half what a rival mechanic shop in town verbally quoted me, and unlike the other mechanic were happy to give me a written estimate in advance. Then when another issue popped up within a day of collecting the car, they decided to fix the additional problems (which were not caused by them, but they'd missed in their initial inspection) for free--no additional cost to me. They were also happy to drive me home from the mechanic shop when I dropped the car off, and later pick me up and bring me back to collect my car. Excellent, friendly service. Highly recommend.

Got an oil change, no oil was put back into my car, plus the check engine light turned on after it…read moregot out the shop, don't go here

I took my car in to have the brakes checked for possible replacement. They took it for a test…read moredrive and checked the remaining lifespan and determined the discs had plenty of life left. They could have lied and trumped up some unnecessary repair or replacement, but they didn't and they didn't charge me a dime for the checkup. ~Quiet Zone Customer for Life

This time I was lied to, hung up on, and had to leave car there for3 days. Spencer said there…read morewasn't a brake caliber for 2014 dodge van in Beaumont. Checked most part houses had it. Somissed doctor appointment which cost. Was told had to do brake fluid service which cost. Asked to speak to owner not available but would have him call, not. Would not recommend going there

This is my #1 go to for any vehicle issues or maintenance. Daniel and his crew installed a new…read moremotor in my 2008 Chevy a few years ago and still going strong. Other shops in the area wanted to charge me 8-10K. Mr. Muffler was half the price and not to mention the two day turnaround. Never have they tried to up sale or pressure me into buying something that I didn't need. Thank you for the great service that your shop has provided over the years!!

My skid plate came a loose on the highway , he heard me pulling in lol . He got me help right away…read more, knew exactly what the problem was , very helpful, quick , and affordable!! 20/10 in my book , I definitely recommend!! Thank you so much, I appreciate you guys!!!

Extremely busy I can never get in to get my car serviced and the one time I did get in after 3 days…read morethey called me to say they couldn't find anything wrong with my truck but my truck was still making noise. I told them you have to drive it longer than 5 mins to hear it.

Both Pedro & Pedro Jr. Were very professional & knowledgeable. They found the issue with my car In…read morejust minutes. Repair was reasonably priced. I highly recommend this repair shop.

Immediate help. Got my car in right away and has after diagnostics and repair had it ready the…read morenext day!

Excellent service! Would definitely recommend to anyone needing work done on their vehicle. I was…read moreable to make an appointment quickly and I know the job was done right. They even found a mistake Volvo had made from me getting it serviced a week ago. Grateful for them!

I towed my truck over to get serviced & after they diagnosed my vehicle, I was told he couldn't do…read morethe job because he got burnt on another job with a vehicle just like mine, the only thing good came from this experience was he didn't charge me for the diagnostic, a waste of time & money, I admit I had a problem with my transmission, but ain't That's what they supposed to be experts at fixing, I wonder what was the real reason they couldn't do the job, maybe they are really not that good as they claim to be !!!!!

great guys to work with they took my transmission apart in front of me and showed me what was wrong…read morewith it and what was damaged showed me the new better parts they were using for the repair they got my truck back to me in less than 3 days witch is a big deal for me because I use it for work daily and the new transmission shifts smoothly honestly works so good now I'm wondering how long it was going bad for and the price for the work was fair I had b quoted almost double what they charged I have a 2015 Silverado and if you ever had one you know how expensive it can be to replace the transmission and they beat everyone's price and gave a better warranty than the other shops I highly recommend them