I recently visited this Nordstrom Rack location after moving to Charlotte, and overall, it was a…read moresolid experience. Nordstrom Rack has always been one of my favorite places to shop. I used to work at a full line Nordstrom years ago, so I know quality when I see it. That's why I love the Rack because you can always expect good brands at better prices than you'd find at the full line store. To some people, Nordstrom Rack still feels a little pricey for a discount store, but you really have to compare it to the original full line price tags. I live in the NoDa area, and I will say this location was a bit farther out than I expected, about 25 minutes from my house. I was honestly surprised that there isn't a Nordstrom Rack closer to the city. This one is more on the outskirts, which is fine, but it does make quick trips or exchanges a little less convenient. Yes, you can return items at the full line Nordstrom, but sometimes you just want to browse and see what's new. Parking here was easy, and the store itself was clean and well organized. Coming from Houston and then Florida, I wasn't used to seeing so many coats in stock, so that actually caught my attention. They had a big winter selection, and I ended up leaving with a super cute trench coat, a puffer jacket, and a couple of other cold weather pieces since I know Charlotte winters are going to be colder. The staff was about as friendly as you'd expect at a Nordstrom Rack, but they moved quickly, and the checkout line wasn't long. Overall, this location was consistent with the other Nordstrom Racks I've been to. No surprises, just the usual dependable Rack experience. I'd definitely return.

Came by looking for some items for a business trip coming up. I found a few things in here but…read moredefinitely not as much as I have found at other locations. The store was very well stocked and clean. You didn't see much on the ground from items knocked down. The items I found were priced very well. No complaints. There was so much variety here that you could spend a lot of time in this store. Upon checking out, I was greeted by a young lady. She asked me about opening a store credit card and I told her no thank you. Her demeanor changed, lol! I mean I'm sorry that I don't shop here often enough but also store credit cards are too limiting! But anywho...nice experience here and I would return.

It was probably not the best idea to go here on Memorial Day, but I did…read more I was gifted a Greg Norman golf shirt that I needed to exchange. I was already in the area so what the heck. The weather was sketchy so I didn't think it would be too crowded but that was a bad call. The parking spaces are WAY too small! Larger SUV's taking two spaces & you can't blame them. I got to the store & made the exchange & got out of there PDQ!

Review for Charlotte Premium Outlets…read more After relocating to Charlotte from the San Francisco Bay Area, I've kept my same philosophy about shopping: retail prices are optional if you're willing to do a little homework. I'm always looking for quality and value without paying unnecessary markups, and this outlet center has been a very reliable place to find both. I needed professional clothing, shoes, and luggage for work, so I made the drive out here--and I found everything I needed in one trip. One of my best purchases was a beautiful piece of luggage from Travelpro at a great price. Many of the stores also offer additional discounts if you sign up for their rewards programs, which can make the savings even better. Stores I frequent most: * Banana Republic * J.Crew * Ann Taylor * LOFT * Saks Off 5th * Old Navy (very large location with great basics) * Le Creuset -- always fun to browse, even if just window shopping If you have the time to look carefully and shop strategically, you can really find high-quality items here at excellent prices. My personal shopping strategy: * I avoid weekends whenever possible * I park near the Saks entrance, especially along the back row where it's easier to remember where you parked * I shop during off-hours for a calmer, more efficient experience Parking overall is plentiful, and the layout is easy to navigate once you learn your preferred entry point. Another thing I appreciate is the atmosphere. In my experience, the staff across stores have been knowledgeable, polite, and helpful. The overall vibe feels practical and approachable--people are there to shop, not to show off. There are also plenty of restaurants and fast-casual options nearby, so it can easily become a full outing. If you're planning a larger shopping trip, using store hold or will-call services can be a smart way to keep your purchases secure while you continue browsing. As someone who pays attention to value and cost of living, I've found shopping in North Carolina--and the Southeast in general--to be refreshingly affordable compared to the West Coast. That difference alone makes places like this especially worthwhile. Bottom line: Easy parking, strong value, and a wide selection of reliable brands. If you shop strategically and avoid peak times, this outlet center can be a very productive and enjoyable place to find quality items at fair prices.

Stopped in yesterday as I was taking a stroll around the block (it looked so cute from the street)…read moreCustomer service - non existent. There were at least 4 shop girls present. None of them greeted me or the other guests in the store. It was so odd. I noticed the other patrons just browsed and left. The employees just stood there loudly talking each other and giggling. I was put off. Merchandise in the store - very cute and unique. I will visit again when I'm in the area to see if the customer service was a one off. But for now - 3 stars

I placed an order at the beginning of April. At no point during checkout was it clear that the item…read morewas a preorder. After waiting over a month with no updates, I had to reach out twice before I was finally told that the item was a preorder. Even then, customer service was unable to provide any estimated shipping date. Since I still had no timeline and did not receive a response within their stated response window, I emailed requesting that my order be canceled. When I received no reply, I disputed the charge with my credit card company. Now, more than three months after placing the order, I have been told the item is suddenly ready to ship. The company has re-billed my card but is also telling me that it is no longer possible to cancel the order or prevent it from shipping. My biggest concern is the lack of transparency and communication throughout the entire process. If an item is a preorder, that should be clearly disclosed before purchase, along with realistic expectations for fulfillment. Better communication and more responsive customer service would have prevented this situation entirely. Based on this experience, I have no confidence in ordering from this shop again and would not recommend it to others.

SPLURGE!!! I even love the name!…read more Yesterday I had the delightful pleasure of stopping in and spending some time discovering a boutique in the Myers Park section of Charlotte with a friend who was visiting. Let's just say that if I ever need to start 100% over with clothing...this will be a key stop for my wardrobe rebuild. I'm going to say it out loud...it might be the replacement for me with Ralph Lauren...this was truly an amazing shop with inspired owners who know how to dress tall women. The new LA trifecta may be St. John, Lilly and Splurge! I feel a little dirty for cheating on Ralph! I can't really speak for what they can do for those who are vertically challenged...but man alive, I could have bought 100 things there and been quite happy! Many of the brands they carry, including their phenomenal leather goods from GiGi New York, are sourced and made IN THE USA!!! I bought 11 items and all but one were made in one of our 50 states and I tell you, I just feel better not buying things made in China and being able to buy US goods is an extra WIN in my opinion! Luxurious fabrics-body conscious or flowing fit-and a wonderful mix of both neutrals and color POP pieces......yes, please!! They carry staples, special pieces, lingerie, accessories, lovely jewelry and it's clear they are more curator than buyer. The collections featured as they welcome the autumnal pieces in are clearly thoughtfully considered and edited by women who know not only fashion but what is going to work well with things you've worn for years and new pieces in fresh silhouettes. They are special without being odd. Unique without going on that couture side that is both price prohibitive and typically something you'd not want to be seen wearing in Charlotte. Or beyond a svelte size 2. Reasonably priced, I did not see anything that took my breath away from a tag perspective, just from a DANG THIS LOOKS FABU point of view. This is a boutique where it's not about sales, it is about service. I felt more as if they were facilitating my ability to round out my wardrobe than looking to hit a dollar goal in their cash register. The zest and passion for quality is evident from the moment you walk in the door. I love to support locally owned boutiques, US made items and wear beautifully made clothing. This is a new favorite stop for me, hope it will be for you, too!!

No mirrors in individual fitting rooms! They make you come out into this huge shared space where…read morethe employees don't leave you alone and want to keep asking you how you like every single thing you put on. Immensely awkward and unpleasant experience. Also the largest size they carry is a 12 and it runs very small.

I ordered a clothing item from the online website that didn't end up working out for me and decided…read moreto return it in-store at the Southpark location since I remembered that location opened not too long ago in Charlotte. I have bought multiple items from Aritzia before online and at the location in Atlanta and have never had any bad experiences. At the Atlanta location I was always greeted walking in and leaving and the employees were always kind and offered help if needed. I can't say that about this location unfortunately. I walked in and was not greeted by anyone even though two employees were standing near the door. I wasn't too bothered by that at first though and went to the register until I noticed another customer walking in and them immediately greeting her as she came in. Once I was at the register, the employee who was there didn't greet me either nor directed me to which register to go to and had a blank expression on her face. After I returned my item, I decided to walk around and see if they had anything else before I left. I found a top and continued walking around the store before I went to the dressing rooms to try it on. While I was still looking around at some of the clothes, a woman came in with her child in a stroller who was screaming. Instead of trying to ignore the sound and make light of the situation, about 4 or 5 of the employees went and huddled together at the other side of the store talking amongst themselves and staring at the woman and her toddler. Before I went to the dressing room I was looking at another item and an employee was walking past me. I looked at her and smiled and said hi since we were close near each other and she too, just like the employee at the register, had an uninterested look on her face. She replied "hey" to me as well but didn't even make eye contact with me while saying it. The only employee who was helpful at all was the employee in the dressing room. When I was leaving, the two employees standing near the exit said goodbye to the woman who left not too long before me, but again, did not say anything to me when I was leaving. However, when leaving I noticed two other customers walking in and they greeted them and even complimented one of their outfits. I do not want to insinuate or assume that the employees only interact with a certain type of customer based on looks/appearance or etc., but I know that I will not be shopping at the Aritzia Southpark location again.

This is a boutique in Southpark that I've visited a dozen times over the years...mostly because I…read morelove their selection of jewelry. More than any other boutique, Boem seems to have the most variety of big, bold necklaces...exotic tribal styles, statement pieces, etc.etc. You're sure to find something cute (in apparel or accessories) during your excursion here. I found some of their clothing way overpriced...a ballpark of $200 for some of their tops (even T-Shirts!), for instance. Jewelry isn't cheap either, but relatively cheaper? This is a fairly big store, with a long layout, but they have SO much stuff, it's a bit packed in...and hard to manueuver around, but only if the store is fairly crowded. They do have HUGE, private, walk-in closets though (only 3?)...so plenty of privacy. One other thing I didn't like was that on my last visit, they were playing Country-Western music...which I didn't think fit the look and style of the store at all (unless maybe it's moving in that direction?). Before that, they always played cool, more metro type music. So guess I don't love EVERYTHING about this boutique...but no matter, this is a fun, eclectic boutique...with lots of relaxed, Bohemian styles (very Californian?), which I tend to wear often. Also, like I mentioned, a great selection of chunky necklaces!

I rarely write reviews so this is difficult for me but everyone I've come in the employees have…read morebeen so rude. I have given them several chances over the years, and truly have never felt more uncomfortable or like my presence was an inconvenience. Clothes are nice and quality but won't be supporting.

I came in on a random Monday night. I was needing a quick birthday gift and needed to find a place…read moreto get one near where I was having dinner at. I decided to pop in to see what was available. I was immediately greeted by Rebecca. I told her that I was looking for a gift and I didn't have a lot of time to look around and quickly suggested a few pieces. Literally in and out in 5 minutes. I couldn't have asked for a better person to help me. Truly appreciate the service she provided and the quick turn around time.

Went into the store last weekend. nobody greeted me or even asked me for help. I ended up finding a…read moredress that I liked but found out today it's a knock off and not an original. I am upset because I paid a lot for it. I will not be shopping here again.

the structure of their business is awful and the staff is incredibly rude…read more I no paid 60 dollars for 2 day shipping for items that didn't arrive in time. They refused to refund me for a service that was not complete and then never mentioned refunds are only store credit. highly recommend not shopping here. I Wasn't aware of the store credit and was surprised and the girl at the desk snapped at me for not knowing. if you're in retail and lack customer service skills you shouldn't be in retail.

Sophie was so kind and helpful with a return. It's the small gestures that set this local business…read moreapart and I will always feel good about spending my money here! Always on trend and were packed with styles AND sizes this visit

Great location- always good customer service and lots of options that are online but I prefer going…read morein so I can try things on. If they don't have your size they will quickly order it for you.

Had an AMAZING customer service experience at this Anthropologie. My online order arrived damaged…read morein the mail, so I came into the store in a panic because I needed a dress for a wedding I was leaving for in 2 days. Lily, Hailey, and Ashley were able to take care of my return and find me an even better dress than I had originally ordered in a matter of minutes! They all were incredibly friendly and put my panicked self at ease. I cannot recommend this Anthro store enough!

The employees were friendly, the selection is absolutely amazing and the value of sales is a great…read moredeal. I love their dresses, shoes and their accessories.

I have been meaning to make it to one of these and it did not disappoint! Tons of racks of urban,…read morefree people, anthro, and their brands. Some new items, some from nuuly. Plan for time here, the racks are sorted by size, but digging around some is worth it. I found my favorite find buried in the clearance section in like new condition. Other reviews note it, but no fitting rooms. I wore a long skirt with spandex under so I could try on easier!