Very efficient, our home always looks spotless. We started with a deep clean request, they came and…read moredid an estimate and we were easily able to schedule it in. We plan to work with them long term!

We had biweekly cleanings for 5 months, and things mostly went very well. However, towards the end…read morewhen the owner didn't accompany her husband and the other employees they weren't as thorough with cleanings (spilled cat food and didn't clean it up, didn't vacuum cat hair on the stairs). We overlooked it as the owner would still come with them about every other time and things went well when she was there and the rate was good. However, the last time they were there they left the house and completely left our back door completely wide open and our cat got out. This was a huge oversight, and when I reached out to the owner about it she responded by saying that her husband said we would just leave our back door like that, so it was on us. Unfortunately, we couldn't move forward with using them regardless of how thorough she had been because when her husband was here he wasn't thorough and lost our cat (luckily we found her later that night), and he also didn't even respect us enough to own up to something he did or apologize, so we didn't feel comfortable having him in our home again.

I HIGHLY recommend America Cleaning Service and Elsa America Ortiz to anyone looking for a…read moretrustworthy and exceptional house cleaner. I cannot say enough about how excellent their service is. Their reliability, professionalism and attention to detail are outstanding. I LOVE the shiny surfaces and crisp, clean smell that greets me after their visits. It makes me feel like I have walked into a model home. You will love them.

Absolutely love Elsa and her team. She is a woman who cares deeply about her work, her clients and…read moreher team. We've been blessed to have found them and they've been our regular cleaners for over two years. Regular cleaning includes her and another person (for our family it's usually Edilma, just as detailed as Elsa) and deep cleaning is a team of three. Fridge, windows, inside ovens and microwaves, and if you have a steam cleaner she'll use it. She always has a smile in her face. She tries to understand the kitchen organization and keep to it, and nothing is ever thrown away.

I'm starting a new job in SSF after having my second child and will need help with cleaning. Patty,…read morethe owner, was very quick to respond to my inquiry and came out for a quote within a couple days. While TLC wasn't the cheapest quote I got, I'm glad I hired them. Lorena came over earlier today and paid great attention to detail in the cleaning - including dusting baseboards and the ceiling fans. It was such a relief to come home to a clean house after a hectic first week.

Good communication, so far service has been good, price was reasonable. The owner herself came out…read moreto evaluate the location and worked with me on scheduling. She also offers different ways to pay, which is nice.

Very nice friendly staff. Showed up earlier than scheduled and did a very thorough job of getting…read moremy empty unit Move In ready. I would absolutely use them again!

The final cost was a tad higher than the original quote and I'm sure this is probably something…read morethey do all the time since they think you are limited with time. I had all day to get the job done and I was onsite clearing the garage as the 3 person crew cleaned our 4 BR, 3 1/2 bath house. I observed through the patio doors them cleaning every cabinet, every room, the oven, under the sink, every drawer in the kitchen including dusting above the cabinets and the refrigerator, which was also thoroughly cleaned. All of the window were cleaned and the sliding glass doors leading to the patio were cleaned inside and out. They also cleaned a years-old rust stain off of the shower pan which was in the shower when we moved in. I was very impressed and had it not been for them adding to the cost at the last minute I would have rated them 5 stars. Overall, I was very happy with the service.

Laura and Mayelis did a fabulous job cleaning my house and working around me having to move my dogs…read morearound. They were professional and both worked so hard. They paid attention to each detail I requested and beyond! I look forward to seeing them again. Thank you!

Teresa and Maite did an excellent job! They were so thorough and the entire house looks great…read more Rates are reasonable and good communication/coordination. Highly recommend Lotus Cleaning Services!

Vilma and her team always do a great job with our home. She has great communication regarding…read morescheduling, and they are always on time. I really appreciate that they use child and pet-safe cleaning solutions, as I have two little kids and two dogs. She and her team are also very nice and cordial with my family. We have a 1300 sq ft home, and they typically come every two weeks. We have been really happy with their work and they have very reasonable pricing. I highly recommend them to anyone looking for a regular cleaner.

Needed quite a bit of help getting back on track. Vilma was amazing and they did a great job. Price…read morewas very reasonable and service top notch. Will be hiring again.

Maria and her team came this afternoon to deep clean my bathroom and kitchen! They are awesome,…read morequick and thorough. Hopefully they can squeeze me in for regular bi-monthly cleaning soon!

Excellent service! They cleaned my entire kitchen and did a deep clean of the stove as requested,…read moreall in a timely manner. I really appreciated them being mindful and suggesting I keep my infant away because of the chemical smell. Clean, efficient, and considerate--would recommend.

Eva came today for the first time and I am so impressed. I do clean my place, but she took it to a…read morewhole different level of cleanliness. I live with a disability that makes deep cleaning very challenging, and her help means a lot to me. She is truly an expert in the art of cleaning. She moved everything and scrubbed every nook and cranny. The attention to detail was incredible, and my place feels better than it has in a long time. I am very grateful for her help and highly recommend her.

There isn't a clear pricing policy. The price initially offered to me was very expensive ($75/hr…read morefor 1 cleaner) compared to other cleaning services ($40/hr). When I pointed this out, the price decreased to $50/hr, which is a rate that I would've been happy to pay. However, I didn't feel that I could trust my home to a business exercising this type of strategy.