They're always out of the thing that I need and it's very frustrating especially since they never…read moreanswer the phone, so I always have to drive there to see if they have the item which makes it even more frustrating. If it's just a matter of bringing it from the Escondido store then why isn't it stocked regularly? Obviously people are buying it so it should be noted and stocked. Having owned quite a few businesses myself I'm always surprised that they're out of stock.

I had two propane tanks that were expired, so I had to exchange them. I took them to a store with…read morethe propane cage out front. Two full tanks = $55 and change. I had four additional tanks that were not expired. I took them to Hawthorne Country Store to be refilled. Four full tanks = $55 and change. I'll let you do the math. Exceptional service. Always friendly and efficient.

Not sure what happened with the other reviewers, but this is the second year I've done business…read morewith Aaron and he's always been great. I got 8 cinnamon queen chicks last June. They started laying in December. They all grew up beautiful and I love having fresh eggs everyday. This year, one of my girls was brooding so I decided to get some fertilized eggs for her to sit on. She's now a very happy and protective mama hen of 3 cuties. I can't wait to watch them grow.

Update 6/28/2020 - Aaron is now trying to use the personal info we entered into our order form into…read moreintimidating us to remove our review. See photo.

Love this shop! Family owned. So friendly. Great selection! They let us pet their pig!read more

Great conveniently located feed store. The owner is very kind and helpful, the prices were very…read morereasonable with a wide selection of feed and small farm supplies. They even have some small livestock like pullets, bunnies and bird. This will be my go to feed store! P.s. the entry is located on the side of the building so you may think it's not there based on where maps navigate to. You'll see a sign to go around the back.

Very helpful staff! I called a couple times with a few supply questions and logistics of how…read moreshopping with 3 young children and a stroller would work. They patiently answered my questions and said they would be happy to pull items and carry them to the counter for me. Also, they were not going to refuse service to me if I chose not to mask my young children. (THANK YOU!!!) True to their word when I came in and after we were done being distracted by the cute little chicks and ducklings. I asked for help figuring out what we would need to care for our new bunny and they walked me to the right shelves and told me about my options there and bulk options located elsewhere. They also very willingly helped carry things out to my van and I saw them do that for many other customers too. I am happy to shop at a locally owned business and will go back here to get any other pet supplies in the future.

Back in January we got a wild hair up our you know what and decided we needed chickens. We called…read morearound but most places don't have chicks until the spring. Ranch Feed was the only place we could find them! They helped us pick out four chicks and even had a convenient starter kit with heating lamp, feeder and waterer that's pre-packaged and ready to go. Since then, we've been coming to Ranch Feed for our chicken supplies and always receive friendly service and good advice.

Staff are super friendly and helpful. Took my newly adopted pup in for his first bath and they got…read moreme all set up, then sent me home with a goody bag since he's adopted! Self wash stations are great and their price is too. Your first wash is $10, then it's $20 and your 7th (or 8th) is free!!! They carry a wide selection of food and an AMAZING treat bar!

I'm a regular at Village Pet & Feed, and I truly can't rave enough about this place! I come here…read moreoften to wash my 120-pound Cane Corso, Diesel, and every visit is a great experience. The staff is always so nice, attentive, and welcoming. Anytime I have questions especially about new products they're incredibly knowledgeable and helpful, which I really appreciate. We recently used their plum and oatmeal shampoo, and it smells amazing! Diesel gets compliments all the time on how good he smells, and it's definitely thanks to Village Pet & Feed. They've also made some great upgrades adding a third wash station while still keeping the drying station which makes everything super convenient and efficient. I absolutely love coming here and will definitely keep coming back for Diesel's baths and great products. Highly recommend!

I have been wanting my own flock of chickens for a long time and now with the help of Elston Hay &…read moreGrain it's becoming a reality. The prices are very fair (way better than online). Alyssa is very knowledgeable. She told me everything I needed from the type of chickens I wanted (I want a friendly group to be a part of our family) to the best way to build my "predator proof" chicken run. She helped me make a plan so I can have a different variety of chickens in my flock as well. Her sister was very helpful in store, she showed us around all the chick needs and even helped us to find a heating lamp because they had run out in the store. She helped us learn some tricks of the trade to keep our little chicks healthy until they are capable of handling the elements. I was nervous to start this new adventure, but what is so wonderful about Elston Hay and Grain is the knowledge and expertise I found with the employees. I am excited to raise my first flock of chickens and with the help of the Elston's I feel even more confident that it will be a huge success!

So impressed by how caring, helpful & knowledgeable (horse needs and more) the Elston people are!…read moreLoved their customer appreciation event but you can tell they appreciate their customers everyday! Great value and great place to stock up! ~ I'm definitely coming back! * Jan, Reviewer

I love this place, except the young woman who seems new and distracts all the young men from doing…read morethe good job they do with her conversation. What happened to oversight? Started going back to PetCo because they have focus and will put everything in the bag when I leave. Maybe she could go back in stocking and stop detracting. Nice woman, just not any focus. And distracts everyone from focusing on the job at hand. Like I said, love this place, but.... Better for me to go to Petco and get what I need. With the padres losing so much, it's not even the padres discount at Petco, but just making sure I get out with everything I went there for. She's very friendly and nice, but doesn't have animals on her mind like the rest of the team. Maybe she'll grow into the maturity it takes to do the job, maybe she won't. In the meantime, you're losing customers and I take my $300 a month+ and go elsewhere. It's a small drop in the bucket, but watch the faces and rolled eyes customers give to each other when asking questions, or when you're trying to check out and she's literally tacking at the guy trying to check you out. Someone should be paying attention there who is oversight. Perky doesn't cut it anymore when you can get what you want for cheap and get free delivery, or go to the kahootz in Poway, or Petco. Or Amazon. Really used to love this place. But.... When customers have to point out the shortcomings of what training isn't covering then there's a problem from the top down. When you have people sitting in the oversight chair up on the right side, you'd think they would be listening to see how things go, instead they join in. I'm too old for this crap. They seem to be the only game in town for a lot of items. I've spoken with two other people who go there who have had similar issues when asking for help there. Like her saying "she" (instead of "we") doesn't carry it, so she doubts the existence of a product. Seriously. Has done this to me twice. And to two other shoppers I know who are friends. What's going on there? It doesn't matter to me, I am going elsewhere again. Just when you had me back. So, don't even bother replying, not coming back. I hear there's a new pet store setting up in town. I guess competition causes competency. Eventually, she'll learn the job if people start mentoring her.

Went in today, completely depressed about my beautiful puppy having lymphoma. Erica was more than…read morewilling to help and went away above and beyond. I think she could tell I had been crying. Beautiful Employee. Thank you for employing such such a wonderful wonderful people.