Our smaller dog Ozzy needed her nails clipped. Not a task that neither Becky nor I wish to tackle…read more After some price shopping around, we settled on PetSmart in the Santee Town Center shopping center. We walked in and proceeded to the back of the store where the groomer and the Banfield Pet Hospital are located. We walked into the groomer and were the only customers. We were greeted by a very cheerful Heather. Heather was just finishing the grooming of a poodle looking dog. She took the dog to the back and returned to us. She took all of our info. We did not have proof of rabies vaccination for Ozzy. Heather was happy to call our primary vet at the El Cajon Valley Animal Hospital to verify. Once that was complete, she turned her attention to Ozzy. Heather was so sweet. Ozzy is typically a bit skittish, but she was fairly comfortable with Heather. Ozzy allowed Heather to leash her up without fighting it or whimpering. Heather's "bedside manner" was fabulous. She had us leave Ozz with her and asked us to wait outside on the bench on the other side of the frosted window. She said she'd tap on the window when Ozz was finished. About five minutes later there was a tap on the glass. Ozzy was finished and her nails trimmed properly. No muss, no fuss. 12 bucks. We went to the registers up front to pay and we were on our way.

I have been using this grooming service for a couple of years now and all of a sudden Grooming has…read morerefused to groom my large breed dog on a weekend appointment. I was told that he needs a 4 hr appointment instead of 2 hr. They would only take him during the week. They never made it clear as to why they couldn't block for that time. I work during the week and can't take him during the week.

I came into Petco because I was a little worried about my dog. He's a 14-year-old pug with no…read moreteeth, and he's been on fresh dog food for the past couple of months. Recently, he started having diarrhea, so I went in thinking I needed some kind of medicine or dewormer. The associate at the Santee location was super helpful. Instead of immediately pointing me toward medication, she took the time to ask questions and suggested that the fresh food might be too rich for him. She recommended mixing in some kibble first to see if that helps before jumping into meds. I ended up getting a salmon-flavored dry food to try, and I really appreciated her honest advice. It felt like she actually cared about my dog and not just making a sale. Great customer service--thank you for the help!

PetCo Santee is amazing. We just picked up our prescription food there. And service is great and…read morefast. We will be back.

THEY SCREWED UP MY DOG SO BADLY!! she is cut SO short and looks so miserable after her appointment…read more They left a lot of random long hairs around her, and just overall did not do a great job.

My family and I absolutely adore Kathy at Bostone's! She always takes great care of our 6 senior…read moredogs and they enjoy visiting with her and being bathed and groomed. We highly recommend!

I have two rabbits and this is my go -to spot for all of their supplies! Ted is super helpful and…read morealways helps me with the multiple boxes of hay that I buy. If you need small animal or bird supplies, this is the place. I buy hay, pellets, papaya and pineapple treats, compressed timothy cubes(buns love them), heavy water crocks, cage locks, and much more! Best prices around. Pick up a catalog at the front desk for pricing. They are open from 9-2pm now on saturdays!

I have made two purchases from KW Cages. My first experience was decent. The time from order to…read moreshipping was longer than I would have liked and though I did not receive one of my items, customer service responded quickly by providing store credit. My second order has been a very frustrating experience. Regarding my store credit, there was no way to apply it to an online purchase. I tried calling several times to reconcile this via ordering over the phone or obtain some type of of coupon that could be used online, but my calls went unanswered over several days and later my calls were answered by an automated message saying their phone system was done. Because customer service had previously been favorable, I made the order online and sent an email asking for the credit to be applied. One week after the order was placed, and ten days after leaving my last voicemail with customer service, I received a call answering that message. The service rep, Dominique, was pleasant, but she could not help us with applying the credit. We had not yet received a confirmation of order or shipping notification, which we asked Dominique to provide. She said that would be provided and also said that the order would be shipping in no less than three business days, probably sooner. Instead, five business days later I received a notification that the items would be shipped the following day. KW Cages has quality products and if you order one month in advance, you might just get want you ordered when you need it.

Sunny Pets is the best!!! We found Jon at Sunny Pets in January before a 14-day trip. Our dog had…read moreonly ever stayed with family before this trip so we were more than a little nervous to hire someone to care for her. As soon as we met Jon we knew he was the right person to watch Cali. He is great with dogs, super responsive and posts lots of videos so we always knew how she was doing. We could tell Cali was happy at Sunny Pets and will absolutely send her there the next time we go out of town. Highly recommend!!

I'm so incredibly grateful to have found Jon & Sunny Pets for boarding my Isla girl! We moved to…read moreSan Diego recently and were super worried about finding someone to take care of her during our trips as Isla doesn't do well in commercial facilities and can be quite timid with new people. Isla clearly feels right at home with Jon and the Sunny Pets pack, and has enjoyed trips to the beautiful parks and beaches around SD! She has the biggest smile in every video we get of her during her stay! Recently, Isla was diagnosed with a condition that makes her dietary needs more complex. Jon was super understanding and followed her diet to a T. I'm totally at ease leaving Isla with Jon and completely trust him. I highly recommend Sunny pets to every pet parent and Isla can't wait to go back soon!

after almost a year, still love this place! i live 25 minutes away now but would still come here…read more here's why you should go here: price is solid value + clear *for context: my 15lb mini poodle, for $85(no tip) you get full bath, hair cut, bandana + spray of good dog perfume staff is amazing (communication + service) staff sends pictures of clean ears, clean private areas, & paws they point out when there is redness/something abnormal to watch out for that they notice during the groom lastly, they give good boys/girls treats after :)

"While looking for a dog groomer for my elderly neighbor's dog, I was turned down a few times…read morebecause they required appointments, and I didn't have time to schedule one this week. The dog really needed grooming. Finally, I came across this business on Google and saw their great reviews. I called and spoke with Monica, explained the situation, and she was able to get me in within two hours. I am so grateful for her. From the moment we spoke, she was kind, caring, and incredibly helpful. When I arrived, she examined the dog's coat and clearly explained the process and services included. The prices were great--especially considering all the services included with the full grooming (bath, haircut, nail trimming, and more). I was honestly surprised at how reasonable the price was. On top of that, due to the circumstances, they even gave me a discount to help my elderly neighbor. That truly says a lot about their character and their business. They are so sweet and caring with the dogs. I highly recommend them to anyone--you won't regret it!"

I have a Great Pyr and Anatolian Shepherd and we love Dirty Dogs self wash AND grooming!…read more I usually come here just for the self wash with my Anatolian, because he's short hair and I figured why not save a few bucks and do it myself. He's a big boy and also a big scaredy cat. He doesn't like the height of the tubs unfortunately but we had a staff member assist with picking him up and loading him into the tub...which was very kind!! Overall self wash is a decent enough price but I believe they have deals on certain days. Now on to the grooming... Had to use their grooming services last min because my usual groomer was completely booked! Dirty Dogs staff was extremely accommodating and communicative during the book process after I booked online. We happen to get Miss Megan and WE LOVE HER!! She was so great with my hairy girl and really took the time to get all the mats out!! She did really incredible work and I HIGHLY recommend going to her but all the groomers there are wonderful!

I've been a loyal customer of Dirty Dogs for years, and absolutely love our groomer Denise (she's…read morethe reason I am giving this business some stars and not just one) but it's honestly disappointing to see the direction things are going. One of the reasons I originally chose this place was because of their branding around organic, thoughtful, and customer-friendly grooming care. It felt like they genuinely prioritized the well-being of the dogs and the experience for owners. That's why the new $25 "cage-free" charge doesn't sit right with me. This change was implemented April 1,2026. Not kenneling dogs after grooming shouldn't be treated like some kind of premium add-on--it should be part of standard, humane care. I would think that most customers aren't leaving their dogs there for half a day so this fee feels unnecessary and out of touch with how people actually use the service. It comes across less like an improvement in care and more like a way to tack on an extra charge under the guise of something that should already be included. For a brand that markets itself as being about quality and ethical grooming, this change feels inconsistent and, frankly, a bit disappointing. I really hope they reconsider this policy because it takes away from what made this place stand out in the first place.

The owner clearly loves his craft. Staff is super helpful, loads of healthy fish to choose from,…read morestore has a cool wood inspired aesthetic.

They definitely made it right--unbeknownst to them…read more I had bought dry goods and ended up changing my mind about them. They informed me of their exchange/store credit policy: 5 days. This unfortunately isn't a very generous window. To my dismay I was on day 6 so they said they couldn't. I explained that I live about 30min away and am off work around 630/7 so it's VERY difficult to make it down within the 5d period. After explaining this they said they could make an exception. The one downside is their driftwood pricing. They do have sims decent selection; however there's no set pricing guidelines. Other LFS stores use color-coded zip ties to denote price; here they don't. Online it says they sell based on weight; however the times I've bought pieces they've never weighed it: it seems like they just come up with a number and that's what you pay up. I guess another downside is they have a smaller selection (of goods in general) than other local LFS stores and they're a bit pricier.