Stayed here a few weeks ago. been waiting to post as the stay was weird…read more The check in was beyond easy. Was able to do it from my phone in route to hotel. That was a huge plus. Keys were digital so I didnt even need to stop by the desk. However, the room was weird. The bathroom had not been cleaned. There was an actual line of dirt that was clearly visible under the sink. The toilet area had some kind of residue on the floor. Basically the entire tile floor had not been actually cleaned. The bed was also not done. The box spring cover was askew exposing nearly 60% of the box spring. The flat sheet wasnt attached properly to the top area of the bed so I could see the mattress. Then when I got in the bed I noticed the sheet was way down at the bottom so I am fairly sure that the sheets really hadn't been changed. Yuck. Now all of this was easily fixed. I contacted the front desk and they came up... cleaned the floor. Fixed the bed. Still... that should not have happened. It should have been ready prior to check in. The breakfast however was perfect. I usually dislike hotel breakfasts and wont eat them. This one was great. Clean. Well staffed. They oddly had the best tiny make your own waffles. The eggs were really good. Lots of fruit. Honest it was perfect. Lots to choose from. Would I stay there again? Not sure. I really feel my room wasnt cleaned and the housecleaning sta hoped i wouldnt notice. Lol.

Well this is a first and last at a Hampton inn Suites. We stayed at the Hampton Inn Suites in…read moreCanton, Ohio on Broadmoor Circle. We usually only stay in Home2 Suites bc of the full kitchen in every room, pool, beautiful and fully equipped gym, not to mention always clean and a helpful staff. However, we stayed at this Hampton Inn bc the Sign out front said home 2 Suites. The room prices change daily, although we booked for a week due to work. They never locked in any prices, discounts nothings. The rooms were dirty, poor customer service, trashy pool. Its ran like an apartment complex. Absolutely disgusting and will never return! We travel to every single state in our country and never have we had a bad experience at a home2 suites. Hampton Inn is a joke! Do better and stop raping the customers!

We stayed at Fairfield while visiting Canton for a regional soccer tournament. The room was…read morestandard, but clean and suited our needs. There is a small pool and a small gym. Patrick checked us in. He was extremely helpful, courteous, and friendly. My son referred him as a "nice guy that was dressed really dapper " The breakfast each morning was great.

This was a beautiful hotel. Our room was nice and clean. They have a pool. You get free breakfast…read moreevery morning starting at 6 am. The staff is nice and outgoing.

3 day stay, October 2025. Pros: Clean & spacious room, full size fridge, free parking, 11 minutes…read morefrom the NFL HOF. Cons: *The shower head was terrible, we couldn't adjust it. Front desk clerk asked if we wanted to change rooms as we were headed to an event. When we returned, the same clerk checked and said there wasn't any available rooms. Then he said maintenance would be in the next day, and that never happened. The bathroom door is a sliding door that's hard to open and close. Breakfast consisted of items you can tell were previously frozen including the eggs. Digital key in the app often did not work.

Front desk didn't show up for 15 minutes.. leaving the entire front desk area unattended. Finally…read morethe line grew and several people were waiting, and then the check in process then proceeded to take 30 minutes. The clerk clearing has no idea what he is doing (Jordan) and made this experience very irritating since it was late and I needed to get kids to bed.

I feel like I should update my review after having stayed here on four separate visits in 2025…read more I can't say enough good things about the staff. Every person I encountered was kind and helpful. When I needed to extend my stay by a night while there for a family emergency, they made the process easy and painless during a time when everything else felt daunting or complicated. They even ensured I got the same room rate despite having to change room types. Kimberlie recognized me from a previous visit on my recent stay and stopped by my table during breakfast to say hello. Despite being in Canton for challenging reasons, the staff here have continued to make the SpringHill Suites a comfortable, easy part of my stays. As of December 2025, the hotel is undergoing renovations or updates, but they've minimized disruption by strategically using rooms away from the current work.

Kimberlie and Allie welcomed us with open arms! This property is immaculate and charming. Rooms are…read moregorgeous and lobby is inviting! Highly recommend this hotel.

This was a great experience. The host went above and beyond to assure us of a great experience. The…read morehome was peaceful and quiet. We were the only guests staying during our stay. We were visiting the area and used the house as a base while traveling between Cleveland and Pittsburgh. We visited the Pro Football HoF, Cleveland Browns game, Rock n Roll Hall of Fame and Gervasi winery. We would recommend staying there if you're interested in staying in the area.

Such a cute place! Very clean. Our room, Della, was huge! We had our own bathroom and a separate…read moreroom with a daybed. Perfect if you have a little family that travels! Room has a mini fridge. There is coffee and water down in the common area. It's right off the highway, close to Gervasi Winery! A short drive to the MAPS military museum. Carrie is an excellent hostess!!

We stayed as a "get away" with our young grandchild over spring break. The pool was the perfect…read moretemp as was the hot tub. The hotel is modern and very clean. The staff was very professional. We really appreciated the barista going out of her way to provide our grandchild with a fun experience. The towels are large and soft. The bedding was apparently new as it was stiff, so not as comfortable as it looked. The bed was very firm but did seem to tilt to the edges. The room we had apparently had direct access to the venting for the AC and it was really loud each time the AC came on so avoid room 110 . There was a sound machine available on the nightstand which I was assuming was to mask the road sounds but I didn't hear the traffic at all so now I think it may have been to blend the sounds of the AC. We will definitely use this hotel again, just ask for a different room.

The room was nice and a decent size. The breakfast was fine. My one star review is solely based on…read morethe customer service of one of the front desk ladies. She seemed like she may have been a manager of some sort but I didn't catch her name. On the last night of our stay my husband's aunt came to watch our 3 year old who just learned how to swim, swim in the pool. This short blonde lady stopped my aunt as she was walking in the lobby and asked "can I help you?" my aunt said "I'm just going to watch my niece swim in the pool for a minute." She said "only hotel guests are allowed in the pool." My aunt said "I wasn't going to get in I was just going to watch my great niece show me how she learned to swim". The lady said "we cannot allow you in the pool area at all." It was around 8:30pm so we would have only been in there about an hour and there was not a single other person using the pool at the time. We went to the pool area anyway and the lady came in furious that we snuck my aunt in after she told her she wasn't allowed in. BUTTTTTT the posted pool rules specially say "pool is for hotel guests AND their respective guests." She could not explain that to us and eventually said she'll allow it this time but basically just stared us down until we started getting ready to leave. If the pool rules say that hotel guests are allowed to bring guests, and there wasn't ANYONE else using the pool, the whole tantrum of this lady seemed ridiculous. My husband hasn't been home to see his family in 5 years because he's in the military, this was the first time our kids were meeting that side of their family. This whole interaction really ended our trip on a bad note. Not to mention the whole time this was going on, there were about 7 kids that looked like they couldn't be any older than about 12 messing around and being very reckless in the gym. And not one word was said to them. Only my 60 year old aunt who just wanted to watch her great niece swim for a few minutes. We will definitely try staying somewhere else next time.

We really enjoyed our stay. We stayed here to catch an early flight and it was super convenient!…read moreBut we needed some snacks for the night so it was also very convenient that there are several stores within 2 miles from the hotel. The hotel is very clean and the room was very comfortable. No weird smells. It's a pretty standard room with a Keurig and a microwave. When you walk into the room, the TV, has your name on it and welcomes you to the room! That's kinda cool. We took a shuttle early in the morning over to the hotel. The driver was prompt and very friendly. All in all, if we ever fly out of Akron again, I would definitely stay here!

Great location near the airport for easy lodging. As I come to into the check-in counter Kevin was…read morevery welcoming. Right there he just made my night as I was coming in already tired and exhausted for the day. Give me all the details about dinner and breakfast times, my keys and sent me up to my room which was very nice and easy and super fast. Later on I came downstairs to get something to eat they were about to close but the chef that was cooking was kind enough to let me order anything from the menu. As the night went on I was kind of chilly in the room so I asked for a blanket the lady at the front counter at that time was super friendly and provide me with a nice comfy blanket for me to have in the room. First time staying at this hotel and this was just a marvelous experience. Thank you Kevin and Trenise for the amazing hospitality and making my stay a memorable one.

This Embassy Suites by Hilton is managed very well. The front desk people are very friendly and…read moreprofessional. The family enjoyed the Continental breakfast very good. The staff Vera the cook ,Kathy,Andrea and the guy with the glasses and beard cook. All worked very well as a team. Top notch 4 star hotel.

Absolutely nothing bad to say! The complimentary reception was EXACTLY what my kiddos needed at the…read moreend of the day and the breakfast was phenomenal! The pool was colder than expected for a heated pool but everything was clean and everyone had fun! Rom was spacious and clean and every employee we spoke with was amazing and so incredibly friendly!!! Thank you!!!

Enjoyed my stay here, but there are things the place can definitely work on…read more First, even though I did mobile check-in, had to go to the counter to get the keys. The staff member was busy assisting someone over the phone, they place them on hold to get me checked in. Second, the hallway that leads to the fitness center was dark. I had expected the lights were auto sensing, but it wasn't, never came on. Third, the elevator - I think the only one, inside was worn out. Fourth - the shower head had hard water stains, but thankfully the water pressure was good. Fifth, the sofa they had, the cushion had stains on them, yeah avoided using the sofa :) Thankfully the bed was firm and nice, had comfortable sleep.

Check in was absolutely atrocious! Diane/Diana should be fired! Rude! Combative and argumentative!…read moreDefinitely not on brand for Marriott brand! Spoke to the manager Liz and her response was" what do you want me to do?" Seriously! Now I see where Diane got it from! No ownership not accountability! Just a simple apology! Never staying here again!

I was in town for work and stayed here last night. It was recommended by one of my local friends…read more The hotel was clean and quiet. It is close to a brewery and shopping area. I would stay here again, if back in this area.

This hotel has been overlooked by many including myself until now…read more Needed a quick find and decided to try Staybridge. I did not expect to stumble on this gem of place. Everything was ordinary until you open the door to your room. It was an extremely spacious suite with a work area along side the living room that had a fairly good size TV. I normally don't sit on the couch but it was so inviting so I gave it a try. I didn't get up for a good hour. And it wasn't because I was tired. The kitchen has everything you could need. Whether it's regular or decaf coffee. All the utensils and pots and pans are there. It's always nice to be an able to cook a meal instead of constantly having to run out for food. The shower and bed are the two most important factors when you staying somewhere. Neither disappointed. The bed was absolutely perfect. They made it extremely hard to get out of bed. They have an indoor pool but unfortunately I didn't bring swim wear. They have an area where you can sit outside with an adult beverage. It was just nice to go out in the warm weather and relax. Everyone there was friendly and welcoming. The upside is that breakfast was free. And they didn't disappoint. I have stayed in countless hotels due to my career and the Staybridge I would put close up to the top. Breakfast you had many things to choose from. Eggs, sausages, fruit, yogurt, bagels, toast, coffee cake and pastries, cereals and snack bars. Different types of coffee as well. I would highly recommend staying at the Staybridge suite hotel. Looking forward to my next visit in the area.