I had a gator tire that needed to be replaced. The gentleman on the phone was very helpful in…read moregetting the correct tire ordered and it arrived a few days later. Dropped off the rim to have the new tire put on and it was back to me within 48 hours. Here is where the 5 star service comes in, the gentleman that helped me check out was incredibly kind and helpful, he answered all my questions about this, that, and the other thing. I got home and quickly put the tire on. It immediately went flat... called to ask what could have happened, they said bring it back in and they would fix it right there. I get the tire off and it was 100% my fault. I put the tire on backwards (like an idiot) and the valve ripped off. Again, this was completely my fault, they did the tire perfectly, I just wasn't paying attention and in a hurry to get the gator back in commission. I brought it in, tail tucked, and explained my mental shortcomings. The same gentleman that checked me out took it back and fixed it for me right there. 10/10 customer service 10/10 staff 10/10 work. If you have any service needs, I cannot recommend the service department at century enough.

I had a power washer that needed a new spark plug but I didn't have a spark plug wrench and didn't…read moreknow the size of plug I needed. I tried ace hardware with no success and then took the unit over to Century Power equipment to see if they could help. The service manager got the spark plug out and the parts dept found the one I needed and service installed it right away. I had never been to Century before and was really pleased with what they were able to do for me right away. I would recommend them highly and have related my experience to friends and family....,thanks Century you saved my day. Roger Olsen

poor business practice. technicians unable to complete services without owner present. Does not…read morehave owners contact info. we were told to wait here until he gets back. currently been waiting for 65 mins. WILL NOT COME BACK!

Horrible. Just horrible. This place is a ripoff. Couldn't get into the yard because of horrible…read moreparking lot conditions. Potholes everywhere. Then at the front desk is a grumpy old man (the mayor) waiting to give you a lesson in buying products you already own.

Was in for service on my 1998 Husqvarna 55. This saw has hundreds of hours on it and has been cared…read morefor intermittently. I wasn't sure what to expect. Jeff got it running like a champ. Nothing expensive. I asked him about a possible upgrade to a new saw and this will become a backup, but Jeff did not try to upsell me. He answered my questions, made some recommendations, and got my saw running and chains inspected and sharpened in less than a week when I needed them. I took my 55 out to work. I called back a few weeks later on the saw upgrade and optional brush cutter. I explained what I need based on property and tasks and Jeff made quick and accurate recommendations. I'll pick them up on the way to the property this week. The buying process was as professional and friendly as the service process. He also had options in stock (Husqvarna's newer style chain saw box, for one), so it was one-stop shopping. I run a small business and really emphasize supporting others. It's great to have a small, specialty equipment vendor like Minneapolis Saw Co. that has the baseline equipment, knows the equipment, and provides top quality service on site with reasonable turn around times. There are closer shops to me (Eden Prairie), but I'll make the drive to Minneapolis Saw Co.).

I went to Minneapolis Saw to fix and tune up my lawn mower back in March 2026. Unfortunately, I was…read morenot a happy camper because I had to wait full two months to get a new rear wheel replaced because they said they couldn't get the wheel because it was not available anymore. So they ended up using a wheel for a different brand of mower to replace the broken one. My mower was finally fixed after waiting two months. Meanwhile, on July 2026 I returned there again because the two rear wheels on the mower busted and were no good. One of these wheels they recently replaced back in May. This time they first told me the rear wheels couldn't get ordered because they are not available. I requested Minneapolis Saw to get rid of the lawn mower and I would buy a new one. They did not do as I asked. Instead, I find out a few days later that they were able to order the wheels in. I find this out after spending $600 on a new mower. Now, I am paying the full cost of fixing the old mower which ran around $226 after parts and labor. This was a terrible experience for myself because these idiots changed their story. All I get is the runaround. They say one thing and mean another. I would strongly advise customers to go elsewhere for any repairs.

Incredibly smooth in and out. Had a knowledgeable gentleman in the screw aisle I needed get me in…read moreand out within 2 mins. Kind staff!

What a great hardware store the service is outstanding, sure beats the big chain stores. This will…read morebe my new go to place when I have a hardware need. Thank you for the great service.

I find that staff here exceptionally helpful and considerate. They are well stocked. I highly…read morerecommend.

I'm all about this and River Lake Hardware which is two blocks further west. This place though is…read morepractically right outside my back door. The men and ladies that work here are always helpful and the place is dog friendly. Like all neighborhood hardware stores, they stock things that are pertinent to the neighborhood. For example, last weekend I was doing some plumbing, decided to go to Menards and ended up returning everything I bought there because this Ace had what I needed. I could've saved myself some time and just came straight here but I had to be that cheap bastard and well, it shows ya where it got me. Anyway, it happens all the time and honestly the convenience of the place just can't be beat.

Amazing customer service. Fully transparent on coverage for different appliances…read more Clinton was extremely knowledgeable re. their inventory & had already found several options of what I was looking for.

The prices were good. Service was excellent. Delivery, install and haul away were top notch.read more

The staff was friendly and very knowledgable. They were able to find parts for my 30 year old…read moremower. I will be back again.

I will never go there again. I took my mower in because the starter cord was catching. I had to…read moreput down a $45 deposit. 10 days later the mechanic called me and said he had no issues starting my mower and wondered if it had tipped and flooded. I said what are you talking about, the starter cord is catching. He then said just move the mower forward and it should start. I asked if he was going to look into why it was sticking, he said no that would cost too much money. When I picked up my mower the cord again stuck and the man told me the same thing about mowing the mower forward. I was charged $40.71 for labor though all he did was check the oil and gas and start the engine. I was also charged $4 for shop supplies, so the total came to $45. I have no idea what the supplies were Diane G.

I goofed. I thought I had a hum in my new stove. Instead I had turned on a fan on my microwave. It…read morecreated a hum. I called in distress and Eric stopped by on his way home to check it out. By then I had figured out the problem but nevertheless I appreciated your fast response and would recommend your services. Thanks for everything and I'm sorry to have called unnecessarily. Sharon B.

The price for my gas clothes dryer was slighly less than a big box store. Installation was also a…read morebit less. Everything was done in a timely and professional manner. Highly recommended!