I had an excellent experience with D & K Collision Repair Center and can't recommend them highly…read moreenough. Francisco and his team did a phenomenal job repairing my 2011 Chevrolet Silverado after it was hit in a parking lot. From the very beginning, they operated like a true first-class shop--professional, organized, and clearly experienced. They didn't just handle the repair; they also walked me through how to deal with the insurance company, helped set up a rental car, and made the entire process smooth and stress-free. The communication was outstanding from start to finish. I always knew what was going on, and the work was completed in a timely manner without cutting corners. The final result exceeded my expectations--the truck looks great. Before choosing them, I asked a few local mechanic shops I trust here in San Rafael for recommendations, and more than one pointed me to D & K. Now I understand why. While I hope I don't need collision repair again anytime soon, I wouldn't hesitate to come back if I did.

Our car looks beautiful. Working with this company has been a dream. Not only are they diligent,…read moredetail oriented, as well as creative, they did not try to force repairs or additional work on me as has been the case with other premium body repair places. Honest, hard working and providing beauty to vehicles. Love it and thank you to them!

Kevin provided exceptional service for the repair of my Infiniti G37s after being broad-sided by a…read morebuck. Provided guidance through the insurance claim process, explained the extent of the damages, details of the repairs, provided quality work, met time-frame and costs. Highly recommended Nave Motors

I came here out of recommendation, and was taken care of beyond my expectations! I called about a…read moresituation that had happened to my car a night prior, and Kevin was able to take my car in that same day and have it fixed by the following afternoon. Not only was the service fast, Kevin immediately took price into consideration, gave me the best price and saved what parts were able to be reused with me even having to ask. I would recommend coming here if you're looking for an amazing quality and service.

Have brought my "97 Acura there at least 3 times and will be bringing it again tomorrow, 12/12/24…read more They are absolutely the finest technicians and most honest autobody repair I have ever been to. I also (many years ago, brought them my 1968 Mustang coverable) At that time I had no garage and my poor Mustang would get very wet inside, so sadly...I had to sell it.

Mostly good experiences here but it's recently changed hands and my quote seems to have gotten…read morelost. Could be my fault, I haven't seen it but didn't dig that deep, no one has followed up but I suppose the issue has just kinda fixed itself. The woman who took a look at my van told me the bumper that had been hit while parked could use some new clips but wasn't going to fall off. Which was all I really needed to hear.

I would give more than five stars for the service I received today. I took a minor hit on my back…read morebumper. It seemed like an easy repair but I'm not an expert and I'm used to these things being a much bigger issue with time and money. They assessed it and honestly told me they could do a simple repair on the spot. I had my car back ten minutes later. This is honest, customer focused service I wish there was more of in this world.

Heather and Eldon were super helpful. If you need to go in but are super busy and not sure on…read moretiming, Heather was the only reason I made it in. I hope these two are treated well, they are keepers, not many of those left.

I messed up the side of my RoadTrek mini motor home, but that was no problem for Buddy. The repair…read morewas amazing--the van looks brand new. Moreover, Buddy is friendly, a good listener, explains things well, and just about everything you would want in someone you are trusting your vehicle to.

Excellent customer service and reasonable. I highly…read morerecommend this body shop and now know where to go if I need this service.

Joe is the best! I had a fender bender and he not only gave me a beautiful new perfectly matched…read morebumper, but he fixed something with a screw that I was about to pay a lot of money to have fixed. I have been to him before and he always does great work. I give Milani's

I've brought my cars to Joe Milani a handful of times over the years and they always do the job…read moreright, and handle the process of estimating and scheduling with competence and and professionalism. You can't do any better.

Excellent experience! Michelle explained the process to me immediately. My car, a 2020 Mercedes…read moreBenz E350, needed a paint repair. I was promised it would be ready the next day and it was. Teresa kept me informed. Perfect paint match. Before getting the car, they detailed it. My wife and I thought it was the cleanest it had been since it was new. Additionally they inflated my tires to the proper pressure and I am no longer getting the low pressure warning. What a bonus! I highly recommend Thorsson's. Professional, courteous, and caring. Mike Morris

Recommended by H& J across the street (I'm a long time customer) so I reckoned they must also be…read morehonest and trustworthy. They did a great job replacing a bumper and back light. Very professional and friendly place. Work done promptly and car ready when estimated. Five star experience!

The purpose of this review is to warn any potential private parties from entering into a business…read moreagreement with this shop. I cannot speak to insurance claims which the web site states are resolved "in a timely manner" but I was forced to wait 6 months before I got my parts back. Having inherited a 2005 Vespa scooter that needed two smallish dents addressed and a new coat of paint, I obtained a couple of quotes, and settled on Fernando after he personally inspected it at our home and proclaimed his finished product would be "better than new". We agreed on the price and I was assured it would take him "several weeks" to get it done. To make it even easier for the guy, I disassembled the body completely and on November 12, 2024 dropped the parts off. Little did I know, I would not see them back until April 25, 2025. The first red flag that I should have noted and run away fast was when Fernando requested a down payment in cash, as he explained he was trying to keep the gig hidden from his wife. I did get a receipt for it but what followed was 6 months of excuses, no shows at his shop and multiple promises of delivery dates that were not fulfilled and always pushed forward. When I could not reach him, he claimed he lost the phone or that it did not work and when I was able to leave a message, I would not hear from him. Text messages were answered days after being sent. To say this was frustrating would be an understatement. I was so irate I wrote the guy a letter indicating I was prepared to take the matter to a small claims court. He became more communicative but the job dragged on nevertheless. To my amazement, he managed to lose two handle bars covers which I had to buy replacement for. When I finally got the parts back, one needed clear reapplied and all were afflicted with a good amount of orange peel - worst being the front fender - which Fernando said he would polish away. He did a decent job with the main body but the front fender and side fairing were left with hazing and scratches that looked worse than the peel itself. See pic attached. I sent him a text with pictures of the fairings on 5/22 and was promised a fix when he'd "back in a few weeks". I sent anther text on 6/18 asking if he was available to meet but as of this writing, I'm still waiting to hear. Ferndnado's Auto Body is an extremely low quality and poorly run establishment and should be avoided at all costs.

I can't say enough about Fernando. Not only was his quote HALF of the other shops we got appraisals…read morefrom, he repaired our Pathfinder in half the time that others said it would take! He was able to repair (not replace) the quarter panel which everyone else wanted to replace, and did a great job finding parts at a great price. We are ecstatic about his work, and from now on there's only one shop in Marin that I would even consider for body work of any kind. THANKS, Fernando! You did us solid.