We really appreciate the time, problem-solving, and care Alicia put into addressing our problem with our water leak detector. Alicia explained everything to us and walked us through our possible leak sources with much patience. An A-1 experience. Thank you! read more

I called because I was experiencing some plumbing and drainage issues. I was helped by Alyssa. She is super Kind and helpful. Downey plumbing is always my go to when I need help. They won't let you down! read more

Had a great experience with Downey Plumbing, from the dispatch, to our amazing Plumber, Tyler. He helped us troubleshoot multiple plumbing issues. He is extremely knowledgeable. He adjusted our soft-water system, replaced two bathroom faucets and installed a new water heater with a pump. We now get hot water in our showers and sinks within 30 seconds. This saves us gallons of water. He cleaned up everything and was such a pleasure. I'm so glad that Downey Plumbing also services Orange County. read more

Very high price for the work done on furance repair. Tech knowledge, but could of been more economical for what he did Sorry I didn't get other quotes first! read more

Needed help with blocked drain & garbage disposal. Called and asked for Roman because he had installed a new toilet for us a year ago. Came out within an hour and fixed drain and installed new garbage disposal. Knowledgeable and very professional! Thanks Roman and Downey Plumbing. read more

I can not say enough good things about Mr. Aaron Gonzalez of Downey Plunging. His professionalism was unmatched, he was so very pleasant, cleaned up when he was finished, he gave me a step by step of what he was doing & why. Also he insured me that if I had any problems with his work he would come back. Thank you Aaron for all you did to fix my bathroom sink. read more

I love this company, and the young man Luis Garcia was so cool and professional, and that is always a plus. Luis checked things in our plumbing that many other plumbers did not check. He went above and beyond. I come from a big family of ten siblings, 7girls and 3 boys. My sisters and I are always crazy with jokes, but Mr. Luis kept it professional. Great respectful young man, we need more like him especially in this crazy generation. Very sweet, respectful, and nice young man. God bless the Garcia family ALWAYS! read more

The service responded to an emergency quickly and the servicemen, Aaron and Alberto N. were professional, and once they assessed the situation, they took care of it and explained what the problem was in layman terms. I would recommend Downey Plumbing and the service technicians that responded. read more

I've been using this company for at least 15 years. This week it was just the toilet. I tried all the home remedies I could Google until I could no longer stand It. I called at 8am, STEVE was there by 8:15 and done by 8:45. He brought his equipment- cleaned his mess (and mine). I would recommend them to anyone. And the prices are competitive and fair! read more

My Service Technician Alicia Harris was awesome. She was very professional and knowledgeable in her trade. She fixed all of my plumbing issues in the bathroom and the kitchen, even going above and beyond to check the water heater explaining what prices might be for specific water heaters and as well as informing me of other issues that may occur in the near future. If you need a professional plumber I would highly recommend Alicia for any of your plumbing needs, with her great qualities and her great expertise you can count on her to get the job done right the first time. read more

Called for a small leak on the patio faucet, it needs to be desoldered and the connector replaced. see the pictures below. They wanted $900 for the repair! The agent had said there would be a $80 consultation fee, but when I refused the work they added $20 for van charges for a total of $99! I took my charcoal lighter torch and desoldered the joint 10 minutes!. Please look elsewhere for an honest plumber. read more

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Downey Plumbing replaced my dad's wall heater a couple of years ago. Not cheap either! It needed a replacement thermostat recently. I had to practically beg them to come out to fix it. They insisted I file a claim first, but it was the middle of winter and my 80yr old dad is ill and we needed the heater fixed asap. I had to insist that they take my money and send a technician to service the heater that day. I should've know better than to call them when we had a separate plumbing issue last month, because we called 3 times and never heard back. So disappointing. read more

We were visiting my mother-in-law when her water-leak detection system shut the water system down. Thankfully, Alicia was the plumber who came to the house to work on the problem. She stayed until she figured out the source of the leak. And she also troubleshooted some issues with out Moen system and even went out of her way to show us how to download the app to our phones. I can't say enough good things about her patience and professionalism and expertise!! Please give her a raise!! read more

As usual Downey Plumbling came through for me again!!! I called because of a clogged main line. Sylvia advised would be out January 2 which was understandable, but advised me to hold on and they were able to come today!!! I was overjoyed!!! Rodrigo and Chris were such nice gentlemen, professional and knew exactly what they were doing. They were easy to talk to and we cracked a few jokes...lol. My warranty covered the cost so that was great. When I talk about Downey Plumbing I mean every word. They are absolutely a great!!!! P.S. Chris keep smiling!!! read more

Downey Plumbing responded to my request for a clogged toilet with in an hour and scheduled a technician for the same day. Steven was professional and was able to open the drain that was severely clogged with tree roots. He was courteous as well as competent. He left my bathroom clean and gave me pointers on how to maintain a free flowing toilet. Thank you again Downey Plumbing for hiring great competent Plumbers. read more

Disappointed one of your plumbers came out on Wed., looked at problem and gave us a quote of $600. Had no shower since Tuesday. We agreed on coming out on Saturday and do work for $250. Messaged, called plumber if we were still on...never returned calls or texts. Had to find another plumber, he came out Sunday and did work. Had previously used Downey Plumbing, pricey but got work done. Also never received email with receipt of$89 just for coming out. Lesson learned, won't use Downey Plumbing. read more

I purchased an "Auto Hot (on Demand) Under The Sink" Hot water recirculation system "DR 099A-USK" directly from them. I had 3 plumbers told me it should not be installed under the but had to be installed at my water Heated. I called Auto Hot and was told it was definitely designed to be installed under the sink. Then I remembered "Downey Plumbing & Air Conditioning" was one off the plumbing companies recommended by the Auto Hot Distributer Rep. I called them and the send their technician "German" who told me how long it would and he was almost spot on with the time. He did an Excellent job with the installation and its working fine. My only regret is that I didn't do this many Years ago. We are no longer wasting water and time for the hot water to get to our faucets. The best part is that its "on Demand" with remote control buttons (up to 10 but we have 4) so we only have to run the pump when necessary. 5 Stars For 1) German and Downey Plumbing. 2) 5 Stars for Auto Hot & 3) 5 Stars for Handyman Carlos who installed the Insulation on our water pipes under our House (213) 915-2488. read more

Downey Plumbing - Plumbing Near Me - Downey, California

I needed an old loose faucet replaced, and Carlos came to install the new one I'd bought. He was terrific ! I was very impressed at his knowledge and he was great at explaining everything to me. Very pleased. While he was there I had him look at a couple other things on my list (a sink that will need replaced and redoing the water heater) and he walked me through those too. And all that for a reasonable price ! I'm sold on hiring them again. Two thumbs up read more

Carlos Soto did an excellent job to resolve the problem. He went out of his way and explained everything thoroughly. Very nice guy. Every technician they have sent out have been of the utmost professionals read more

It was both a relief and a pleasure to have Aaron and Alberto of Downey Plumbing Heating and A/C respond to my Homeserve service call for a blocked sewage line issue at my rental property. My tenants called a plumber that quoted a $3500 fee to repair alleged leaks and to cut out and replace sewer line piping because it was wet in the crawl space under the house. It turns out that the moisture under the house was evenly distributed and the result of the recent heavy rains. The line only needed to be snaked out and cost me nothing beyond my regular Homeserve monthly premium. They also gave me a clear expectation and possible cost point for replacing the galvanized piping at the property and I truly appreciated their candor and honesty. I will definitely be reaching out to them again for permanent long term repiping solutions. read more

Once again Downey Plumbing saves the day! AC quit working late yesterday I immediately called Downey and they said they could have someone over first thing in the morning. Tyler showed up first thing in the morning and figured out what was wrong and had it fixed in less than an hour. He was professional and friendly. AC is back working and everyone is happy! read more

I called into downey plumbing for a shower stoppage and I was stressed out because the family was going to stay over. Alyssa was so helpful and made the scheduling process so easy. The plumbers came on time and I will be using them again! read more

Thank you, Rodrigo and Sharky. Both of you were very fast ,friendly and efficient. Called in the morning and fixed my water leak by 2pm. read more

Alberto (technician) did a great job taking care of our busted mainline. We really appreciate how he taught us about our waterline and gave us some tips about what to do if we ever have to turn off our water for an extended time. He was very friendly and approachable. read more

Ridiculously overpriced! I would never recommend this place to anyone that's looking to do any type of installation or repair to your home. Homeowner beware! read more

HIRE A LAWYER before you do business with Downey Plumbing. Just like Stephanie B noted here (3/1/23), as well as several others that were "Force-fed" this company by the insurance company... I would never call Downey Plumbing for a plumbing issue. However, HomeServe (insurance through So Cal Gas & California Water Company) uses them for claims. It was like dealing with the mob.... First of all they REFUSE to do any "Claims work" on weekends... in my case FOUR WEEKENDS IN A ROW... (And YES I have the documentation to prove it) My hot water was not working for a MONTH... Then they tried to charge me over $1200 for a 1-foot x 4-foot piece of concrete that they had to fill -in, it's LITERALLY 4-SQUARE FEET of cement - SEE THE PICTURES... AND they made NO attempt to match the color) as I tried to reason with them about the EXTREME BS charges - THEY SENT IT TO A COLLECTION AGENCY, and I will be hiring a lawyer... Who would have thought that HIRING A LAWYER WOULD BE CHEAPER THAN HIRING DOWNEY PLUMBING? Secondly - their work is ALREADY RUSTING.... (See picture of rusted pipes they installed & the $1200 cement job) ***ALSO - They VIOLATED CAL STATE LAW by NOT providing a WRITTEN ESTIMATE, and told me "Not to worry about it as the Insurance company is paying for it" & then try to STICK ME WITH A RIDICULOUS EXTORTION for "OVERAGES" that I never was given a written estimate for... so then they sent it to COLLECTION AGENCY... read more

Downey Plumbing - Plumbing Near Me - Downey, California

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I called for some help regarding the compressor not turning on and Alberto was sent on the call. He was polite, respectful, clean and didn't BS me. He fixed the problem and found a way to avoid a costly repair. This makes him a reputable service tech. This is my second time with Downey Plumbing and both times were good. No BS upsell, fix the problem, and advise me of any issues they see. Thank read more

Leaving a review on behalf of my mother, who received assistance from service technician Steven Hernandez. "Steven was exceptional, worked quickly to fix the plumbing issue, and thoroughly explained the process. Would highly recommend and will be calling again in the future should I encounter another issue." read more

I set up an appointment to have Downey Plumbing come out and to resolve an issue with a toilet draining slowly. They flushed the toilet and quickly said their was an issues with the jets and the toilet needed to be replaced at an estimated cost of over $900. Having had similar issues I thought that there might have been roots in the line. He ran an auger after I requested him to do so. After running the auger a few times the toilet was draining properly. Later in the day the issue returned. I called another plumber since Downey Plumbing was only interested in selling me a new toilet. The new plumber took the time to remove the toilet and found roots in the line which he took the time to run an auger and clean them out. He reconnected and resealed the toilet. The problem has not returned. Please beware when dealing with Downey Plumbing as they only appear to want upsell customers instead of analyzing the issue. Perhaps it is because I am a senior citizen they thought that I would just go with their recommendation to replace the toilet which would not have resolved the issue. I did contact them for a reimbursement of the $167 they billed me but they refused. I may be older but I know when someone is trying to take me and sell me something that I don't need. I will never use their services again and recommend others do not use them. read more

Marcos and Carlos were lifesavers! They were very thorough and informative. They made sure everything was working as it should before leaving the premises. Great service and would definitely use this company again! read more

My mom's water heater went out. I don't live in Downey but she does. I called in and scheduled with Alyssa who helped me feel better about this situation. They were able to come quickly and replace the water heater. Thank you for helping my mom! read more

When one of my kitchen faucets started leaking, I had high hopes of fixing it myself. Weeks went by and I never fixed it. I quit using that sink and it stopped dripping for the most part, but then I knew that wasn't the right thing to do. Lol. On a hunch, I figured the valves needed replacing. So I checked it out myself, but then when I looked online at what Home Depot and Lowes and a couple of other places had for new valves, I got discouraged. So while my girls were in the online portion of their hybrid classes during COVID-19 on 4/23/21, I made a call at 12:23 to the first local plumber that showed up in my Yelp app... Downey Plumbing. I didn't even realize until after I hired them that they offered a pretty sweet Yelp deal: $100 for $150. Marcus and his helper, Will, showed up a little before 2PM. They left to get parts from their warehouse for a short while, then came back to make the repair and ensure the leak was nonexistent. The duo left by 3:30PM. They wore shoe covers every time they came in and of course masks. Labor was $120 per hour for which I was charged only one. The two valves came out to $36 as I requested for both the hot and cold sides to be changed. There was a lot of calcium and lime, etc. built up. After using the Yelp deal via my mobile, my ending total was $9.60. Pretty dang competitive if you ask me AND I'm more than happy to support FAMILY-OWNED, LOCAL businesses especially during a pandemic. Thanks Downey Plumbing and please don't ever sell out to a bigger company! read more

We had a gas leak and had our service shut off by the gas company. Thanks to Steve Hernandez and Axl, we were able to have the repairs done quickly. They were both extremely professional and polite. Any questions we had were answered. Their level of service was amazing. I would highly recommend using this company and asking for Steve and Axl. Would 100% use this company again and ask for the same technicians. read more

I had a young plumber Alicia come and unclog my toilet recently after giving a very reasonably priced estimate. I was really impressed with her professional manner and how thoroughly she cleaned up behind herself. I would definitely recommend this company again and will be using them for all my future plumbing needs. Thank you again Alicia and Downey Plumbing and heating read more

Anytime we have plumbing or A/C & Heater issues, we call these guys.     We weren't having any issues this time around, just some regular maintenance on our A/C unit.  Tyler was beyond helpful, explained everything to me, made some observations about the unit, made a suggestion that I went with, and it probably saved me $ down the road.    We've depended on them for years and have never had any issues with them. All the guys that have come over are courteous and professional. They give a decent window, usually 1 1/2 to 2 1/2 hours to show. We've even had guys call to say that they were running late or on their way.     When working, they are always eager to show me what they are doing, why, and how often it should be done. All the guys usually don't mind answering questions about what they are doing.     Prices are competitive, but I've learned when it comes this type of work, you get what you pay for. And these guys know their stuff, so I don't mind paying. (They usually send coupons in the mail.)    Next week they'll be here to descale our tankless water heater. I almost look forward to them coming out again. LOL. read more

Downey Plumbing - Our A/C unit, freshly cleaned, ready for the Summer. - Plumbing Near Me - Downey, California

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Hi Joseph, My plumbing issue was fixed by another local plumbing company in Downey. Upon further review, we discovered that your plumber Juan never called Rinnai's tech support when he first came to inspect and charged me $150. We found this out when another plumbing company came to inspect the tankless water heater and contacted Rinnai; they had no record of any call or a case number from your technician (Juan). Furthermore, the issue was misdiagnosed by your technician, leading me to purchase unnecessary parts. The water heater needed to be replaced entirely, but your company completely missed this due to negligence and incompetence. read more

I highly recommend Downey plumbing. Rodrigo Rodriguez knows his stuff, is honest and reliable and did an excellent job on my house today. I had a local plumber come out to my house twice to fix a leak under my kitchen sink and some issues with my outdoor sprockets. He didn't try to upsell me for more services which I really appreciated. So I asked him to replace my 10 year old garbage disposal at a very reasonable price. Axel was excellent too. read more

I called early on Good Friday 3/29 & from Jackie/channel, the dispatcher, who showed such compassion to my problem, to the technicians, Aaron Gonzales to Axl, who were professional & quick to take care of the plumbing problem in no time. I highly recommend Downey Plumbing, Heating & Air!! I am a very satisfied customer. If I have another plumbing problem, I would definitely ask for them. Thank you!! read more

After years of using their services, my recent experiences have been far less than satisfactory. My most recent issue is we used them to remove and the replace the toilet and sink during replacing the bathroom floor. When they replaced the sinks they neglected to bolt them to the wall and then proceeded to place them on the pedestal the just caulk them to the walls. When I got home later that evening I was outraged at what they had done. Their employee was either incompetent or uncaring or both. The sinks are unsafe, not up to code and threaten to fall over if you bump them. I am positive they would not appreciate if that was done to them. Then they had the gall to charge an inflated price for this half assessor job. I am so mad I am going to pay to have someone else come to fix it so that I do not have to deal with them any longer. read more

Shout out to Juan and his assistant. Two weeks ago Juan installed a new wall furnace for us! He did an excellent job. Very professional and friendly. Beautiful work. Thank you, Juan!!!!! Jackie and Joe B. read more