been coming here for years love them! The doctor is always such a great vibe. The staff is really…read morekind.

I've been coming here for three years now. Dr Shane Seymour is professional and friendly. The…read moretech that they use for retinal scans and eye pressure tests are the best as they don't require annoying puffs of air or dilation. They also are great with providing me with my prescriptions without pressure on buying their frames; however their opticians were helpful with having me try the low bridge frames they had in stock. If anything, therein is my only suggestion: please consider offering more low bridge frames as this is the only reason we go elsewhere for frames.

Neither good nor bad. Just mediocre. They have a decent selection of glasses, but the customer…read moreservice is nothing to rave about.

Everytime I go here the service is always a 10/10. If I need refills and need to call, the staff on…read morethe other end is always efficient and knowledgeable. All my appointments with the doctor have been a great experience, he's very efficient and personable . I recall from my appointment last year, by the time I stepped in the medical assistants were so fast and well organized with getting my appt. Started. They send out text message updates on a timely basis. Overall very pleased w/ my experience

​I came into Eleven Optical for an eye check-up after many years of not seeing an eye doctor, and I…read morehad an amazing experience. ​The optometrist, Frank, was fantastic. He was helpful, thorough, engaging, and very relatable--plus, we are both USC alums, which was a great bonus! He took his time with the exam and even pointed out an area I should follow up on with my primary care doctor, which I really appreciated. ​The rest of the staff was just as wonderful. They were incredibly patient with me and supportive when it came to explaining my insurance coverage. They also helped me pick out the perfect pair of regular eyeglasses and sunglasses. ​To top it all off, I actually got my prescription lenses the very same day I went in! I will definitely be coming back here for my future eye care needs. Highly recommend!

Amazing service great prices and my daughters glasses was done within 1-2 hours not days or weeks,…read morestaff if very helpful and friendly

After coming to this place for more than 3 years. I can confidently say that this: Mr. Ted customer…read moreservice always been in the top tier. Highly recommended this place. 10/10 -Viet

Came here for a quick fix on crooked glasses he meticulously fixed it. Very rare to see a…read morehardworking nice owners these days but he is one of them. For his service alone I recommend this place.

About a year ago I went into LensCrafters to get my first reading glasses prescription and I wanted…read moremy experience to be Unique so I bought my self a pair of Meta Glasses with transition lens and Video and Bluetooth the works. Being so new to technology I wanted to learn everything about fist new glasses and Bamm!! I met Amanda such a very intelligent attentive young lady. She explain how to work the glasses with such detail and she was smiling all the time and was very helpful We downloaded the Meta app and connected to my phone so I can record videos and take pictures cool I was a kid with a new toy... Thank you Amanda for that experience you let me have and thank you to all the staff that work in me getting my new glasses very very satisfied. I bout an extended warranty for my glasses and yes I came back for a new set and not only I have no problems getting a new pair I got upgraded to Meta second generation for free since gen1 was not available anymore I believe I only pay a copay of $100 dollars. And this lady's are amazing. thank you again Amanda.

Awesome help with my glasses. Thank you for a positive spirit and for your help today!! Well done!!read more

I've been coming here for nearly a decade. It's convenient, they speak Mandarin Chinese, and…read morethey've been taking my insurance. They do have quite an extensive glasses selection but they always seem too heavy for my nose bridge and prescription. But, it's not their issue after all. They're also really good with phone calls when you have an upcoming appointment or prescription ready.

Easy to call and make appointments. Staff is helpful and optometrists are kind + knowledgeable. I…read moretried going to other optometrists, and wasted lots of time and money (I couldn't see well with the prescription glasses prescribed and couldn't drive/read screens, even after getting my prescription + glasses redone). After poor experiences at other clinics, this is the only place I will go to get my eyes checked out and obtain contacts.

Great experience from start to finish. Very friendly and helpful staff that helped me find frames…read morethat suited me. Convenient location as well is always a plus. Definitely coming here again.

Great interacting and informative. The doctor was great with our children and spent the necessary…read moretime to inform us on next steps and care.

I rarely leave negative reviews, but after everything I've been through with America's Best, I feel…read moreother customers should know about my experience. It started at another America's Best location, where I purchased six pairs of glasses. I couldn't wear any of them because everything was blurry. After struggling with them for almost 11 months, I finally went back and asked them to recheck my prescription. I even paid for another eye exam. It turned out the original prescription was significantly wrong, which explained why none of my glasses were usable. To their credit, they agreed to replace all of the lenses. They said sorry! Unfortunately, that's when my experience with the Cerritos location became just as frustrating. When I picked up one of my repaired pairs, I immediately noticed one of the arms was crooked. As soon as I got to my car and put them on, I called the store. The employee I spoke with told me not to worry and said I could bring them back whenever I wanted. Later that day, I returned, and I was told the glasses had likely been damaged by the lab during the lens replacement process. I was assured they would replace the frame, but instead of replacing it outright, they told me I would only receive a $186 credit even though I originally paid $210 for the frame. Today I returned to resolve the issue and was helped by Rick. Unfortunately, the customer service was extremely disappointing. He was sitting on his phone when I walked in and acted as though I was interrupting him. After I explained the entire situation, his response was basically that he didn't know anything about it and that I could go pick out another pair. He never offered to walk me over, help me find a replacement, or explain the process. When I asked him to unlock a display case so I could look at a pair, he acted inconvenienced and annoyed. There was no professionalism, no empathy, and no effort to help resolve a problem that wasn't my fault. I sincerely hope management reviews the security camera footage from my visit because it clearly reflects how I was treated. This entire experience has been exhausting. First, I spent nearly a year unable to wear six pairs of glasses because of an incorrect prescription. Then one of the replacement frames was damaged during the repair process. Now I'm having to fight just to have the damaged frame replaced after being told it would be. At this point, I just want the last pair fixed so I can move on. Based on my experience, I cannot recommend this location. The level of customer service was poor, the communication has been inconsistent, and the entire process has been far more difficult than it ever should have been.

Excellent service helped me fix my glasses and I didn't purchase them here.... they're team is…read moreepic!!!!

Have you ever broken your favorite pair of glasses you might've spent and arm and a leg for ?…read more Did you ask you family eye doctor to fix your glasses and they just looked at you with the mechanical IQ of zero? Do you long to have someone who can check your eyes and replace your beautiful frames with your updated prescription and get more bang for your buck !!!! Pound for pound this is a precious find for the money and the value of finding such a gem is priceless ! Added value! More bang for your buck a customized, personalized value worth dropping in today for ! Give Live Life Optical a chance to put a smile on ya face and drop in today !!!!

Juan and Jennifer provide the best customer service available. Juan worked with me on some…read moreprogressive lenses. He also recommended frames specifically for me. Until now I only believed that contact lenses were my best vision option. No more. I love my progressive lenses and I thank Juan and Jennifer for making this happen!

Jeanette helped us today with ordering prescription glasses and she was amazing! Super helpful,…read morepatient, kind, informative and just a pleasure to interact with. I personally appreciate that as this appointment was for my Mom and she's elderly and needs the extra TLC. Jeanette genuinely cared about what my Mom wanted and needed and provided options and thorough explanations of everything. Thank you, Jeanette!

I've been coming here since 2004, and they continue to impress me every time…read more When my frames broke on April 9, I couldn't get through by phone at first--but they quickly followed up via text. After I sent a photo, they scheduled me for April 14. When I arrived, they confirmed my insurance on the spot and replaced my frames right away. Even with a weekend in between, everything was handled smoothly in just five days. Truly grateful for the kind and efficient service!